Great work ethic. Arrived early and got the job done in a professional manner! Michael and his crew…read moremember took the time to properly perp area and dispose of demo materials.

Great experience with this asbestos company from start to finish. The team was professional,…read moreefficient, and very careful with safety. I especially want to thank Michael. He was knowledgeable, patient, and took the time to explain everything clearly. He made a stressful situation feel much easier and handled the job with real professionalism. Highly recommend this company if you need asbestos services!

We had a small but important job that we need to be done right. We entrusted it to Cari and her…read moreteam, and we were glad we did. Her team removed some efflorescence from a basement storage room. The job was done professionally, on time, and for a reasonable price. I recommend them highly.

I selected Sensitive Environmental among 8 companies after careful side-by-side comparison of their…read moreYelp reviews, communication, interaction, responsiveness and - price, of course! As it is the case with all vendors with no exception, you only know after the job is done and necessary certifications secured. Everything went very well - they showed up on time, delivered expected results in a short time, so I would definitely choose them again should I have the opportunity. Great job altogether!

Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

I cannot say enough about this company! I work with a property management company that uses JJ&S…read morefor several of our communities. Mateo has always been my guy! He is there for me no matter the time or request. He's quick & efficient and always happy to help. I seriously cannot say enough good things about JJ and S. Thanks for all you guys do and for being on top of the game! A special second shout out to Mateo for being awesome since the first day we talked!

Our experience involved serious frustration related to project management, communication, missed…read morecommitments, billing disputes, and concerns regarding the quality of completed work. What should have been a professional remediation process became an extended and stressful ordeal. Consumers should carefully review the contract before signing. In our experience, the agreement included a provision stating the customer could be responsible for the company's legal fees in the event of a dispute. We strongly encourage anyone considering this company to have the contract independently reviewed and to fully understand all terms. We also experienced aggressive collection tactics during ongoing negotiations, including the filing of a lien against our property. Homeowners should understand the potential consequences of contract disputes before proceeding. We recommend getting multiple bids, keeping all communications in writing, obtaining independent third-party inspections, and reviewing all invoices carefully. If others have had similar unprofessional experiences with this company, we welcome them to contact us privately.

I can't say enough good things about Core. We used them for lead abatement following the Eaton…read morefires in Altadena. Robert was our estimator; he was so helpful and truly cared about us as homeowners. We felt he had our back throughout the whole process and would advocate for what we needed to move back into a safe and clean structure. He was overloaded due to the sheer volume of homes needing abatement at that time, but he always responded and did an incredible job. We had a few project teams (led by Luis and Carlos) that came out and all were fantastic - super meticulous, hardworking, professional, and polite. They also wore proper PPE and followed all safety protocols despite it being 90+ degrees out. The best part of all - our house passed clearance - we tested the floor and windowsill of every room and the outside even. After hearing many horror stories from others, we felt really grateful to Core for their hard work and dedication to making our home safe to live in again.

Everyone was incredibly quick to respond in setting up the job. The team that did the work were…read moreincredibly thorough and professional. I would definitely use their services again.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.

Protech was a great company to work with.We had a flood at our house and the insurance company sent…read morethem out to assess our situation and they very helpful and knowledgable about what needed to be done.They were very understanding of our needs so we could remain in our house while the work was being done. There workmen-ship was excellent and Jarrett and his team were very Professional to work with . We would highly recommend Protech!

The ProTech team did an outstanding job restoring my home after experiencing a water heater leak…read moresituation. Ray, Gus, Neil, Vaughn, and the floor installer were all highly skilled and professional. They explained every step of the process. Ray (Financial person) was honesty and made sure the project stayed within budget. There were no surprises. He was always available when I called, in fact, all the workers answered their phones when I needed to reach out to them. Communication was superb. I highly recommend ProTech, they do excellent work and they are a great bunch of guys to work with.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!

High quality and very thorough cleaning. Great communication throughout process. Highly recommend!read more

I waited a few weeks after Environmental 911 finished their part in project at my home…read more Just to give a bit of context: Found a leak in my room & had to get mitigation done to which they found black mold. I have to admit I was on the fence with doing mitigation because it's not a "have to" you can ignore the possibility of mold in your home but I'm grateful I did it the right way, went ahead with mitigation & it was with the right team. Russ was the head person I worked with as far as all communications went. Him and my insurance adjuster from nationwide did most the logistical communication. Russ was professional, quick , and direct. Even with me pushing off starting everything "because I had my own personal hesitations" he remained kind, patient & communicative. When the job started, the employees (both by the name Javier) were very respectful. The best part is how they laid down a cardboard runway from the door to the room in working process so that the rest of my home remained peaceful & clean which I truly valued. They enclose that room & have to say my home remained very peaceful & as clean as I can keep it. The employees never made me feel uncomfortable which is my most important thing to mention. Being a female & on my own you always run the risk of inappropriate behaviors with men coming to your home and working on stuff. Environmental remained super professional. They never made me feel uncomfortable & I could tell never looked at me in a way that was inappropriate. I felt safe to let them be in my home while I was away and lock up on their own. So if you're a female & hesitate on who to trust, this is your company. The only thing I personally did wish was a tiny bit of hand holding as far as explanation of every single moment went & that was to come next & what to expect but they did a wonderful job & I just had to face my fears of being annoying and ask the questions I needed for my own personal awareness & peace of mind. Thank you Environmental 911, I will be recommending you as I personally trust your company with ethics, transparency & reliability. So much gratitude, thank you. Oh yea, job was greatly done & the process of a new room is almost done!

Will was easy to communicate with and speedily handled the asbestos our inspector found in the HVAC…read moreinsulation.

William returned my call quickly and came the next day. After a thoughtful assessment and talking…read moreme through the whole process (including pros and cons), William quickly removed what he could and came up with a game plan for the rest. What an honest and kind soul!