We've been shopping for a loveseat recliner and after looking around several warehouses, we decided…read moreto try Lux Gallery in the Clock Tower shopping center. We were impressed with the designs and with our salesperson, Sam. He's knowledgeable and focused. After hearing our needs, Sam worked with us to get a loveseat we'll hopefully enjoy for years to come. We happily do business with local companies who welcome us. Lux is a great example.

We just bought all of our living room furniture from Lux. Sam was super helpful and accommodating…read more I have to say, I will not waste my time at the over priced chain furniture stores again!

Mardy, the sales consultant, was wonderful to work with--he was patient, knowledgeable, and took…read morethe time to walk me through all the options, offering thoughtful suggestions that really helped me find exactly what I needed. Noelle in Customer Service was also outstanding. She was attentive and made the entire exchange process for one of my furniture pieces smooth and stress-free. Her professionalism and care truly stood out. The delivery company was just as impressive. The delivery was seamless, and the team was punctual, courteous, and highly professional throughout. Overall, this was a very positive experience from start to finish. I would definitely recommend Belfort Furniture!

We have purchased from Belfort through the years and had been pleased…read more Unfortunately their service department has completely failed... to the point that a sofa that was delivered with a problem 10 months ago was picked up (instead of a single piece exchanged in home) after taking 9 months. Now despite 2 written requests to explain what's going on and no answer, now no one answers in service AND the line won't take recorded messages. This seemed so simple. Sofa delivered with a mid-shaped back cushion. I was told at delivery that a new piece would be ordered and replaced when it came in. I waited 9 months for the call that the replacement cushion arrived. But instead of replacing it, they took the sofa saying the repair would be done and sofa returned. That was 3 weeks ago. I've used the service email to request clarification. Twice. No response other than the auto message that my email was received. Today I called. No answer on the service line. Mailbox 'not taking messages. So, sofa bought and paid for. But I have no sofa and no answers. What good is a nice showroom if the service department is lousy, customers ignored and store shows no concern? Update! I had hope when, after publishing this review I got a call from Belfort. My hope was misplaced and speaks further to their failure. The call was to "arrange delivery" asap since repairs were (suddenly) complete. I asked what repairs were done to make sure we were on the same page before coming out here. Amazingly she returned to the phone to say her call was in error, repairs were NOT MADE and there would be no delivery. I asked what they HAD done in the weeks since picking up my sofa and she didn't know. No one was there who could tell me but I'd get a call first thing this morning. Here we are. Yet again with no response. The service department there is a mess.

My Mom was visiting and wanted to visit some local antique stores nearby. There's not much…read more "antique" that I'm aware of or could find in the metro DC area so this ended up on the very short list of places to visit. We came here first and were blown away by how neat, clean, and well decorated the store was. The first item I was drawn to was a beautifully hand painted egg in excellent condition - for something like $13. I couldn't think of anyone it would have been a good gift for, but wish I did! It was gorgeous and definitely a piece someone would cherish. They had numerous such type items. My Mom found some fabrics and other items she loved so much she was willing to get them and schlep them all the way back to Hawaii in her luggage. She also enjoyed looking at all the jewelry in the cases and talking with the helpful volunteers. The only off note for me was while talking to one of the volunteers, they made it a point to let me know they didn't accept all donations. Twice. I almost laughed out loud in her face the second time. Don't assume because I'm in shorts and a T-shirt that I'm not aware of the niche the store is attempting to maintain, or that I don't have items to donate that they would make money off of. *But* they are volunteers and they were super nice to my Mom so they get a pass for it. I'll be bringing other friends who love this kind of shopping by in the future. Being the first store we visited made the others pale in comparison. Definitely a winner!

I woke up in the mood to go on a thrifting adventure and decided to see what establishments were in…read moremy neighborhood and discovered that The Bargain Loft was less than a mile away. Tucked away in an industrial park, the store is quaint yet extremely well put together and merchandised ... it really made shopping fun because the way they had everything arranged literally caught your attention and drew you in. Oh and the entire store was 50% off so it made discovering treasures even that much more exciting. I purchased a unique pair of boho wedge sandals and tons of bracelets and a necklace ... all for $15!!!! I didn't take any pics which is so unlike me, but that just tells you how much fun I had and I'll definitely be back!

Well this was a great little find. Its sort of located off of a road with various other industrial…read moretypes of places and when you first come up on the building it sort of made me think of being a nursery although they have loads of outdoor furniture. If you watch the show Fixer Upper a lot of the items sold here made me think of that show. Also there's a whole other section off to the side too with lots of stuff. I was find a great deal on some lovely throw pillows so I'll probably be back when they have a sale and I need some unique items to decorate my house.

If you're looking for classy home furnishings, décor, and Annie Sloan Chalk Paint, THIS is the…read moreplace to go! After a terrible customer service experience with the only other store in the area that carries Annie Sloan Chalk Paint and waxes (Love, Charley in Manassas), I decided to drive WAYYY out of my way (45+ minutes) to try this place. So glad I did! I arrived 15 minutes before closing while they were busily putting out Christmas items, but the three ladies that were working hard still greeted me warmly and helped me out with what I was looking for. They have an EXTENSIVE stock of Annie Sloan products - as far as I could tell, they carried ALL the paint colours sold in the US, as well as all types of furniture wax and brushes. Heaven! Highly recommend.

Love, love this store! Kim (the owner) is super talented and I just love seeing all the new stuff…read moreshe has made every time I go in there. Staff is also super friendly and helpful! If you have a chance, please check out this hidden gem. Located on Ashburn road, right off W & OD trail.

A cute country store in Ashburn. Furniture and decor, holiday decor. Staff friendly and helpful.read more

The customer service at this location is A+. In addition to providing service with a smile, it…read moreappears the staff does a good job at keeping the store well maintained, absent of clutter, and well stocked. I went to this location specifically looking for a golden elephant statue. Not only did I find what I was looking for, I was able to pick up a few early Christmas gifts that were perfect for my budget. This store has a lot of gems for an affordable price. The only thing I would caution is ...over-spending. You can get into a lot of trouble here if you don't use restraint. LOL. I look forward to visiting this store again and again.

I love this store it's always clean and the customer service reps are very helpful. I recently…read morepurchased a marble coffee table for $200 an amazing deal ! The table had glue on it from the packaging so they gave me $10 off. I went to home depot and purchased a fine sanding tool and it came right off.

Years ago we bought our first house. We were thrilled to have $10,000.00 to spend on furniture. We…read morewent to IMI. We were warmly welcomed and asked how much we had to spend. When IMI sales staff heard the amount their demeanor cooled. They dispersed and never spoke to us again. We finally left (and spent our money at Belfort as we have spent tens of thousands of dollars in the ensuing years). Good luck, IMI! It is so rewarding to watch you scrambling for crumbs. Hope you lose your shirts in your final deals. If you happen to drive through Great Falls on your way out of town, give us a wave!

Great furniture store with so many options and a very helpful design staff!read more

I wish I could give them zero stars…read more In November 2025, I purchased two reclining loveseats from Campos Furniture. At the time of purchase, they sold me a 5-year protection plan for an additional $199.00. Recently, I experienced a technical issue and contacted the warranty company, Montage. That's when I discovered that although Campos Furniture charged me for the protection plan, they never actually activated it. As a result, I have no coverage at all. To make matters worse, their Dulles Mall location has closed, their phone number is disconnected, and they are not responding to emails. This is completely unacceptable and feels like fraud. They charged me for a service that apparently never existed. I am seriously considering filing a court claim to recover my money.

Buyer beware. You will have a positive customer service experience while shopping and prices seem…read morereasonable - however, expect to be treated very poorly if you have the misfortune of being sold a defective item. ITEM IN QUESTION: A hydraulic lift bed. One can access a storage compartment by lifting the mattress and slatted frame. WHAT HAPPENED: Shortly after purchase, the bed's support structure failed causing the mattress to collapse into the storage area at the foot of the bed. CAMPOS' RESPONSE: See attached photo. For the 2nd repair, Campos sent a handyman who was not provided with spare parts. Upon failing to straighten the center cross bar of the bed frame with a hammer, he resorted to salvaging disused lumber from a nearby construction zone. He then cut the wood to size and affixed to the cross bar in order to prop up/keep the mattress level. We are now almost one year post purchase, Campos is making it almost impossible to get ahold of representatives, and we've had a 3rd breakdown of the unit - likely as a result of the first two shoddy repairs. Both Campos and the Manufacturer/Distributor Elements International out of TX have given us the runaround in an attempt to run out the clock on the warranty. Both say a resolution is the responsibility of the other party.

We bought a Beckham modular sofa 3 years ago and I waited to post a review to see how Bassett…read morequality holds up. Well, it's by far STILL the most comfortable sofa I've ever sat on in my life! I absolutely love this sofa. None of the cushions have sagged or given in any way. I was worried at first because I have a cat that likes to lay in the middle of the back cushions but they always bounce back. It's so comfortable you could fall asleep on it night after night and prefer it over the bed! I love that they're friendly but not overly pushy on the sales floor, too. I like to be able to walk and think, not bombarded like you are at some other stores. Though Bassett is pricey, the quality is worth it. They do sales from time to time and that's when we bought. Very happy. Oh! And the ability to choose the fabric for the custom through pillows was a great touch. It made our couch really personalized.

One year after purchasing our sofa, it is INCREDIBLY the most uncomfortable sofa we ever owned…read more When we went to the store to custom make it, we tried different cushions, materials and sizes based on availability and samples in the store, we picked ours. However, we believe the pieces in the store were probably older bc they were much more comfortable. When we received our furniture we immediately noticed the difference in the feel and thought maybe it's bc it was brand new. Well, 1 year later, it's still the most uncomfortable sofa ever! Also, we don't have kids or pets at home and I can say we are the type of ppl that take care of our things at home and this piece is looking like if it's 10 years old only for sitting on it! We are extremely disappointed with this purchased and we will never buy at Bassett again. Worst experience from customer service from manager to product quality.

There is no other place to buy furniture. Thanks from a to z. Purchase to delivery. See you soonread more

The interaction between the salesman and I was pleasent. As the transaction moved along he started…read moreto be unsure of the gold I was selling.He did all the test and my gold passed. Then after all that he lowballed me by $700, then proceeded to tell me he needed approval for the transaction...Which he never got! Now my gold is blemished and has a smooth edge from his scratch test.