I cannot say enough good things about this hotel -- it truly exceeded every expectation and ranks…read moreamong the very best Hiltons I've ever stayed at. From the moment I arrived, the cleanliness was absolutely impeccable. The rooms were modern, beautifully maintained, and everything worked flawlessly. As a Hilton Diamond member who travels constantly and stays almost exclusively at Hilton properties across the country, I have high standards -- and this Hampton Inn & Suites met every single one of them. Two things that make or break a hotel stay for me are the HVAC and the shower, and this property nailed both. The HVAC system was whisper-quiet -- a rare and genuine luxury for a light sleeper like me. Most hotels sound like a diesel truck idling in your room when the AC kicks on; here, I slept like a dream every single night. And the shower? Phenomenal. Where most hotels have clogged showerheads and disappointing water pressure, this one delivered what I can only describe as a five-star experience. Absolutely glorious. The staff, however, is what truly sets this property apart. The front desk team, led by the outstanding Kyara, was professional, warm, knowledgeable, and genuinely a pleasure to interact with at every turn. They went above and beyond at every opportunity. The grill's wait staff deserves special recognition. Rickette, our server one evening, was not only incredibly attentive but so charming and funny that she had our whole table in stitches -- genuine, effortless hospitality at its finest. David, another server, was equally impressive -- cool, calm, and exceptionally skilled at his craft. The service from both of them was simply world-class. Don't miss the evening entertainment either -- the live music and bingo nights are a fantastic touch that add real energy and fun to the experience. And the outdoor amenities are lovely; on nice days, the spaces are comfortable and peaceful, perfect for relaxing or getting some work done al fresco. The gym is clean. With free weights and ample cardio equipment. It's better than the gym I pay for back home. This is a property I will return to without hesitation. My highest possible recommendation -- full stop.​​​​​​​​​​​​​​​​

The rooms are disgusting. The staff was very good. The floors are dirty, I went to take a shower…read more(the shower had not been cleaned). The filth on my feet was evident from the dirt coming off in the shower. The room stunk of a moldy smell. hair in the shower. Hair on the lampshade. The toilet is dirty. I had to change rooms three times to find the least disgusting room. I hated my stay, Hilton should be ashamed of te rooms in this establish ment.

Newly renovated hotel. Everything was clean and fresh. Our room was immaculate. Nice kitchenette…read moreequipped with dish washer and microwave. Dishwashing soap and sponge provided. Bathroom was well stocked. They have a restaurant and the food was just so good! Nice bar to have some drinks. Lots of seating areas around. Computer access, gym, bbq nook, pool and outside seating area. Breakfast was the usual Hilton stuff but you could go to the restaurant for a better breakfast at a price. Staff was friendly and there was a maintenance guy constantly mopping the floor by the entrance and elevators keeping it clean. It was a rainy night. Overall, we were impressed with the service and cleanliness of this hotel. Nice place to stay. Worth to note that there are quite a few different types of restaurants in the area.

This customer service here is Trash, very disrespectful and the breakfast is almost non edible. 1…read moreguest washing machine for the 175 rooms with 91 being extended stays. On top of all this they say the clean your room every other day but it's been 4 days since I got service.

This is a great location right off I-95. I'm a Bonvoy member & selected this location because the…read moreprice was very good & they advertise they have an on-site restaurant & serve a hot complimentary breakfast. I checked in on a Sunday only to find the restaurant was closed. Very, very disappointing experience.

We had an enjoyable stay and the customer service reps were very accommodating. Our breakfast was…read morevery good. We always enjoy staying at Marriott properties.

The cleanest Hampton I have been in - especially the bathrooms. I want to give a huge shout out to…read morethe housekeeping crew at this location! Great job and I appreciate it so much I told the manager on duty. There is a beautiful palm tree at the front entrance and this location is conveniently located by many dining establishments, gas stations and right off the interstate. Great job to all the associates that work at this Hampton - well done and I can tell you care about your job and customers. Keep up the good work!

I have no idea why this hotel only has a 3 star review!!!…read more We stopped here at midnight on our way to a wedding in Sarasota and found the woman at the front desk very friendly! Our double queen on the 5th floor was quite spacious, beautifully decorated and a lot more room than a lot of hotels that are twice the price. The toiletries were paraben and sulfate free which shows the company's dedication to what most consumers mark as a priority! The hotel Restaurant had something perfect to snack on as you prepare to leave! We will definitely remember this place on our next trip to Florida, which is often!!

This is an amazing hotel with amazing people who work here. This is our second time visiting this…read morehotel and the experience was the same incredible. From the moment you check in you are treated so kind and it never changes. They give you a bag with complimentary water and a snack. You also receive a complimentary coupon for breakfast! You will meet Emmanuella (Emma) and Latoya who treat you like you're a guest at their home. They are very accommodating, kind, funny and beautiful!! For example I didn't know when breakfast ended, they were done serving but they still took care of my husband and I. They whole time talking with me about different topics. Making me feel very welcome. We also were checked out by Delcina (Del) who was also very personable. We had some credits with Mariott and she took the time to make sure we understood how those credits were used. She made sure we understood by answering all our questions. An establishment is only as good as the people who represent it. These ladies make this hotel a 5 star!! Not to mention the cleanliness of the hotel. When we were leaving someone, we didn't get her name but she was cleaning spots off the wall in the hallway. She was also very friendly. My husband spoke to her in the only Spanish he knew and she responded with full sentences but he didn't understand! we just know she was smiling so she had to say something nice.

Avoid! Hotel is old & dated.. dirty room and AC was LOUD. Soft beds. Food was ok. Find anotherread more

I was starting to get worried when we got off the freeway and starting passing all these other…read morehotels but kept driving and ended up at an old mall. Oddly that is where the hotel is. It doesn't give a great first impression but everything else was great. Plenty of parking, and great front desk service. The hotel is actually really nice on the inside. Rooms were very large and comfortable. The breakfast was better than expected.

This is a strange location for a hotel; it's inside a dying mall. The good thing about that is…read morethat there is a huge parking lot, so if you're towing something this is the hotel for you. The rooms are very comfortable. Although many folk say they're 'dated,' I think the color palette from the 1980s is much warmer than the grays and blues everyone uses today. The only thing I didn't like about this hotel was its restaurant. It sucked. The Buffalo Chicken flatbread is on some sort of tortilla that doesn't resemble flatbread at all. And the chicken on both the flatbread and in my chicken salad was just rubbery and terrible.

Our room must not have been vacuumed, the chair in the corner was gross, stains all over. We won't…read morebe back, unfortunately it's steadly gone downhill since our first visit in 2019 It saddens us since this was our go to place for so many years

This was a new and modern hotel. Everything was very clean and enjoyed our one night stay. Staff…read morewas very welcoming and friendly.

We stayed here Friday 20-Feb-2016…read more I would choose to stay here again. FRONT DESK 5 out 5 The team members I interacted were friendly and helpful. EXTERNAL GROUNDS 5 out 5 The first impression of grounds. Well kept. Inviting. There is a swimming pool. Good size pool deck area. Plenty of seating. Fire pit. Gas grille. SERVICE 5 out of 5 The team managing breakfast area were on top of keeping area clean and taken care of. BREAKFAST AREA 3 out 5 Decent. Typical for a hotel offering. CLEANLINESS 5 out of 5 The environment from entrance to room were clean and maintained. No trash sitting outside doors. Carpet looked good. VALUE 5 out of 5 Used points. But good value compared to Hampton point charge for a nite. LOCATION 5 out of 5 Not far from I95. Not hard to get the hotel. SLEEP QUALITY 4 out of 5 King size bed. Comfortable. Good night sleep.

This hotel is one of many options in this area. Friendly service staff. Breakfast included -hot and…read morecold options. Hotel is clean for the most part. I would say housekeeping could do a bit better. I'm thinking they got a little side tracked with our room. Linen outside of the door when checking in. Random sponge left in the bathroom. Pillows looked a little disheveled at first I thought someone laid in the bed, but some people are better than others at upkeep. Also room was missing dishwashing liquid in the kitchenette area. My bf said he would come back again. I'm hoping just to pass through the next time. They allow pets which is a plus. The reason why we stayed.

Walked in room to find food; appeared to be Taco Bell, shredded lettuce and cheese on dresser, very…read moredirty and obviously no one bothered to clean - also back of an earring on said furniture. Upon sitting on bed, tiny circular black hairs on bedding that was disgusting. It was under covers, on top of bed spread and pillows. Thank God we brought our own pillows and blankets so not to be in contact with this filth. After sweeping these gross hairs off bed, we did NOT sleep under the covers!!! My family and I were totally unpacked and exhausted from an 8 hr long drive or we'd have left. Everytime one of us flushed the toilet, it ran, and ran for a very long time...noisy for a good 10 minutes. Hotel looked nice when we pulled up, almost new and the lobby is gorgeous! Pool was also VERY dirty; debris and bugs unfit for even a foot dip let alone any type of swim - another disgusting find.

We had a great stay at this recently renovated DoubleTree. Our suite was large, modern, and very…read moreclean. A huge shoutout to the friendly staff for being so accommodating! Bonus: they even have gluten-free versions of their famous cookies.