Nick Quigley was very patient and informative. Information discussed was extremely helpful. He…read moreanswered all my questions and was very attentive. Vetoria Epps

Tim made the time to come out to College Park on A Sunday afternoon . I appreciate his transparency…read moreand honesty with assessing my roof . He was very engaging and thoughtful with his interaction !

My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

I hired Liberty Windows & Siding for a large exterior renovation project that included siding,…read morewindows, doors, gutters, and a portico. I selected Liberty largely based on representations that the work would be performed by in-house crews rather than subcontractors, and that quality workmanship was a priority. Unfortunately, the project did not meet those expectations. The initial installation resulted in widespread workmanship deficiencies, including improper siding installation, flashing issues, trim defects, and other items later documented by both an independent inspector and a manufacturer representative. As a result, Liberty had to remove and reinstall significant portions of the work. While Liberty ultimately undertook remediation, the process was prolonged, difficult to manage, and required extensive homeowner oversight. Remediation details were not consistently documented in writing, work was at times scheduled or attempted without prior coordination, and key quality-control steps, such as clear verification milestones and final walkthrough procedures, had to be repeatedly requested. Even after remediation, there were disputes regarding scope reductions, credits, and whether the project could be considered complete without a formal walkthrough and customer acceptance. I incurred additional out-of-pocket costs for independent inspections, legal consultation, and missed work time in order to reach an acceptable outcome. In fairness, Liberty did return to address issues and did not walk away from the project. However, the overall experience fell far short of what I would expect for a premium-priced renovation. Homeowners considering Liberty should be prepared to document everything carefully, confirm who will perform the work, and ensure that all remediation and close-out terms are clearly defined in writing before proceeding.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

I have been doing window shopping (literally) for months, and I quickly grew tired of the "Give us…read morean hour of your time and we'll give you a deal on our highest-end windows that you absolutely must accept today!" approach. After doing some digging of my own, this company saved the day. I dedicate my 500th review to American Home Center, the ones who installed my windows. Now, the way they work is more aligned with my speed. On their website, you have to provide rough estimates of your windows' measurements, specify what kind you want based on the information from their brochures, and then you get emailed a rough quote. If you're interested in moving forward, then someone comes to your house, not a moment beforehand! I had the pleasure of working with Robert, who took the specific measurements when he came by, and I was pleasantly surprised that any form of payment was accepted (with some places it's just cash for the first 1/3). When the time finally came for the windows to be installed, the three gentlemen were very professional, polite, and answered any questions I had as they worked. They also offered some advice on reinstalling my blinds later on. I appreciated my experience working with these people and I would recommend them to anyone.

I took my window and door measurements and sent them via the American Home Center website. Got a…read morequote within 2 days. Quick turnaround and did not have a salesperson to come to my house for a sales pitch. Next step for me is to return the signed contract so they can send someone to measure my windows and doors then the order will be placed. A great price compared to another company who sent two sales people to my house with a sales pitch. Stay tuned for follow up post.

While the cleaning looks great, I have a few regrets. Before I get into that I will say the team…read morearrived in time, they were pleasant and did a good job of explaining things to us. The price was fair and the estimation was quick and easy. Again, it also looks great. I am sharing the rest so that others can prepare differently than I did. While the cleaning looks great, I have a few regrets. Before I get into that I will say the team arrived in time, they were pleasant and did a good job of explaining things to us. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. I might have planned to be away from my house for a while had I expected that. I have a chronic lung issue, so maybe I'm just overly sensitive. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently.

I have hired many, many contractors in my life. I have never experienced working with a company as…read moreunprofessional or incompetent as Superior Softwash. The estimator, Chris, came out to our home to give us a quote for: remove previous deck stain, sand the deck and prepare for new stain, stain the deck, and softwash the vinyl siding of our townhome. At no point was pressure washing discussed. I specifically sought out a softwashing company as it seemed like they understood chemical and gentler methods to treat our wood deck. Chris was extremely professional, seemed knowledgeable, and walked me through the process of the deck preparation and softwashing of our house. This deck was built 5 years ago so still relatively new, and in great condition except for some mild algal growth on the boards. Because of the great estimate process, we went with Superior Softwash's quote. It was on the higher end but I felt confident it was a great choice. It was not. The two guys that came out to work on our deck were unprofessional, not informed about the job they were actually doing, and didn't have the supplies needed. I unfortunately had to go to work and left them alone on our property. That turned out to be a huge mistake. They stripped the previous deck stain using a powerwasher on high pressure-- exclusively. There was no other method used. As a result, the wood was basically destroyed. We were left with fuzzing everywhere, deep gouges, and trenched wood. This is not damage that is easy or cheap to repair. On top of that, they made an enormous mess of our property. There is deck stain flung everywhere, including on our neighbors' homes and yards. The workers even stood on our neighbor's plastic shed and damaged their property as well. My garden was destroyed. These were not professionals trained to do this job. They didn't even really know what job they were doing. Communicating with this company was a nightmare from start to finish. The left hand never seemed to know what the right hand was doing. I have never in my life been given the runaround like I received from this company. I was blown off, ignored, and gaslit. They scheduled an appointment to "assess" the damage to my deck and they literally no-call no-showed that appointment and it still took me nearly a full day to reach someone AFTER that. After the significant damage to our valuable deck, I stopped all work on the project. For full disclosure, I ended up receiving a full refund of the deposit paid on this job. That refund was not easy to get and I fear that anyone less persistent than I was would be left completely in the cold by this company. They did not want to issue a refund and tried to ghost me repeatedly until I used the words "filing a complaint with the Maryland Home Improvement Commission". It is not nearly enough to compensate for the extensive damage done. We are now in process with a deck remediation company to try to salvage our deck but it will never be the same. At the end of this, we will be out significantly more out of pocket than if this had been done correctly in the first place. This entire experience was miserable, stressful, and ridiculous. Do yourself a favor and never, ever do business with these people. Luckily, they put up a sign in our yard that said SUPERIOR SOFTWASH in big letters so now all of our neighbors know who not to hire because anyone with eyes can see that they absolutely trashed our deck.

I ordered two windows, turn around time was longer than expected but they arrived on time and the…read morewindows look great. I was expecting a better warranty for the price but for now everything is an improvement.

We contacted S and K to put in new windows for our house. Raoul and company are amazing. They…read morestarted work promptly and worked tirelessly all day! I have NEVER seen the amount of dedication to doing the job right! We are very honored to have these meticulous professionals work on our home. Tremendous value for the money!! MUY BIEN!!

Action is a reliable, honest, customer centric company. Keith, the owner, has built a company that…read moretruly places the customer first in every way. Every company is going to have ups and downs or be presented with a difficult situation. Action truly stands by the customer and finds solutions when other companies give up, walk away or even worse...walk away with your money or wreck your home and project. I stand by this company because personally I have seen Action, keith, and his employees stand by me. Thank you Action for a job well done. Keep up the hard, honest work! jim C

I would steer clear if this company, my encounter I was told a sub-contractor did work on my roof…read more After 6 years my roof began to leak. After contacting them about the roof, first they said they did not do the work. I sent them a receipt of payment with the company name on it. Every time I had to initiate the telephone call. They never returned a phone call. They would later tell me the roof was no longer under warranty. I was not provided any warranty information. I asked how can this be resolved and have heard nothing further from them. If you want a reliable and trustworthy company, I advise you to go elsewhere. This company only concern is to take your money and more on to the project.

Project #2 - Siding for my home by Certified…read more There aren't enough words in the dictionary for me to describe the exceptional customer service and craftsmanship I received from Certified. From a customer service and business perspective, Steve Mitchell and his team are otherworldly. Certified just completed the second project for my house - replacing the siding and it literally is a complete makeover of my home and absolutely beautiful! The level of engagement I received from Colin, as the project manager, and Carlos as the onsite manager during the install - better than any I've received from any contractor in 40 years. Certified clearly epitomizes exceptional customer service, exceptional engagement and customer interface and exceptional craftsmanship! Thanks so much Steve, Colin and Carlos! Project #2 - Siding for my home! *********************************************************** If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is "do the right thing always," and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, mine is absolutely stunning and comes with a 50-year warranty! The payment process was straightforward and fair: one-third at contract signing, another third for supplies, and the final third upon completion. Unlike other companies that cut corners or leave customers hanging, Certified delivered on every promise. I'm someone who values honesty, and I can confidently say that if you need your roof replaced, CHOOSE CERTIFIED! Colin, one of Steve's representatives, provided outstanding customer service, and the roofing crew led by DeSantis was equally exceptional. Thank you, Steve, for my beautiful new roof--I'm excited for you to take care of my siding and gutters next. Certified is truly giving my home a complete transformation!

Based on the estimator, Richard, who came out Feb.7, 2026, I decided to hired Certified Roofing to…read morereplace a gable vent and forgo getting more estimates. After talking with him I was so impressed I decided to have all s3 of my vents replaced! He was professional and knowledgeable. I did this even though Certified was much more expensive ($1,885.71) than the previous company who replaced the original gables ($783.70)! I thought I would get just what I wanted and a professional job at that. Imagine my surprise when I saw that the replaced vents were the same vents as before! On March 11th I sent an email to the company owner explaining my dissatisfaction. A worker was sent out to find the problem. He listened to me and after some hogwash of a discussion did the best he could. Would I hire them again to perform needed work on this 36 yr.old house? NO!