I went to three different HomeGoods locations trying to find a matching curtain panel for one I had already purchased, and it turned into a total scavenger hunt. By the time I stopped at the Orange location, I was honestly exhausted. Diana at the register went out of her way to help me and even called the Huntington Beach store to check their inventory for me. It took a while, but she was patient, kind, and genuinely willing to help. Her customer service was absolutely five stars. The store itself, though, was pretty crowded and a bit disorganized during my visit, which made shopping more stressful than it needed to be. Overall, I'd give the store four stars because Diana's kindness and effort really made a difference. read more

I've never liked HomeGoods. Why? C'mon, because I'm a man. Yeah. Ruff. However, I recently went into this location, and found a whole %$#@ of things. It's actually very similar to Ross, Marshall's, and TJ Maxx. So, either I found somewhere else to shop that I like, or I'm becoming more and more metro. Location specific: Orange, CA =============================== This location is really put together nicely and well organized and well-stocked. Best features/selection: Home Decor, Furniture pieces (sofa, chairs, small end tables), and Cookware. Staff is very nice and helpful. read more

The good: I came here and got 3 pieces of wall art for my bathroom and guest bedroom. We also got a pizza oven tray and new cookie sheets.They had discounted floor mirrors that I was tempted by as well. We randomly also got elderberry lozenges with honey. We got egg shaped chalk for my kids too. I like their cards, wrapping paper, and paper plates/party decor selection. I also think they have very nice quality and priced towels. The bad: I am sure they had it but I couldn't find twin duvet covers. I probably didn't look hard enough. The interesting: Their Easter and St. Patrick's Day decoration really had me wondering if I should celebrate and decorate more for those holidays. read more

Huge selection but crammed aisles. Decent prices. Good exit line that moved fairly quickly. read more

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Management really needs to take a look at how they are treating their employees. I saw a couple of workers organizing the shelves and next thing you know, they are being berated by their manager. I understand that it is service and it's their job, but it seems like a hostile environment. Other than that I found my items easily thanks to the neat organization, but the line was lonnggg and it seemed like there was a supervisor just standing there instead of helping. I usually dont leave reviews but this was just hard to see. If corporate can see this, take a good long look at management and see if your employees appreciate being treated that way, I know I sure would not! read more

I am so lucky that this is my neighborhood branch because the service is always on point. The people ringing you up are always cheery and make an attempt to converse with you to make the experience pleasant. When I stopped by during Halloween, the cashier shared her love of Disney Villains and showed me how she dressed up as Cruela. This last visit, a different cashier paid me a compliment on my new tattoo. This branch is way more organized than the Yorba Linda location and had a lot more hidden gems despite it being a smaller location. Their red tag clearance area had lots of good options to pick from and the items were not beat up or broken either. I love this HomeGoods! read more

Great service. Especially Mike from furniture, very helpful and polite. thank you Mike!

This store is one of my fav one. Even though i should add the truth because of huge selection of the products they put everything everywhere and while you are walking you should be cautious to not fall down. Value wise is typical HomeGoods store and for me home goods is reasonably priced! The customer service is great and they are always understaffed but they do really good job to providing high quality customer service! There is also plenty of parking outside... read more

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One of my favorite stores! I always find something for the house and I can spend so much time in here shopping. store is clean and always full of goodies :) read more

CRAMMED isles and they trick you into signing up for a credit card WITHOUT TELLING YOU ITS A CREDIT CARD. WoULd YoU Like To SiGn Up AnD SavE 16 PeRcENt? Is your business really that down bad that you have to lie and say it's a rewards system when in reality it's a credit card? And then when you go back to pay it off the bitches at the counter don't even fucking help you and treat you like an inconvenience. You'd think a 40 something year old retail worker would know how to be up front and honest to customers and not act like a con artist for a measly minimum wage. read more

When it comes to decorating your home, kitchen and bathroom essentials, holiday decorations, gift wrapping, this is the store. I love Homegoods and this is one nice location. I feel it's a smaller location, but it's clean, in a great location, and associates were very helpful. I enjoy going when they first open to beat the crowds. Although I always go in for an item or 2, I usually leave with a few extra things. Prices are great and unique styles such me in. Homegoods is my guilty shopping pleasure, but I never regret it! read more

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This store has done a complete transformation since the management has changed. Its well organized, has more merchandise and cleaner. Hats off who took charge to make a difference read more

Let's start with a positive. Great merchandise from around the world such as India, Great Britain, NOT China. Cashiers were not exactly bubbly but not rude. Encountered the manager once to thank him for carrying merchandise from around the world and he seemed very nice. I always find something fun and beautiful. My only real complaint is that there is Way too much overstock merchandise in the aisles, I can't get a basket through the store. I had to pass on shopping for new sheets and a couple of other items because I couldn't get all the aisles. It would be helpful if they could possibly stock at night and then put the overstock away in the back room. This makes me feel like they don't really care very much about the comfort of the customer. Other than that I would recommend the store. read more

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This store tricked me into singing up for a credit card. They said I would be saving 60 percent on my purchase when in reality it only knocked off 5 dollars. It was almost impossible to find out how to pay it off. I tired to ask the employees if they could help me figure out how to pay it off only to be treated like an inconvenience like they just wanted me to leave. My credit score was almost ruined over a $150 piece of furniture (ridiculous). When I had more than enough money to just pay for it like a normal person. read more

Had a terrible experience and felt the racism in this location. The manager, Tom Hurds a bald man with glasses and tattoos came down the line, thanked the customers in front of us for waiting, completely ignored us, and then thanked the people right next to us. It was very unprofessional and pretty noticeable why. At the register, his employee Bethany was noticeably more friendly and welcoming to others, but her energy changed when it was our turn to pay. read more

It was so much to look at I will be making more trips to see all the fun things they have in stock

I've been coming to the store for years never had I had an issue until today on Christmas Eve., I had the most unpleasant service by Miriam. She was so rude from the beginning. When she asked if I was paying with the gift card, she pulled the gift card from my hand and I asked are you in a bad mood or what because it was beyond rude I asked to speak to her manager. Her manager didn't say anything, in addition, she tried to be sarcastic in front of the manager and the manager did not stop her. read more

Loved this store. Very well stocked and well managed by the manager Ms. Wendy. Loved her attitude and her energy even though it was closing time. Also had a great customer service from Ms. Stephanie at the counter. Will definitely visit this clean and organized store again. Keep up the good work guys! 11 out of 10 for you guys! read more

Always find what I need and more for great prices. Love going during holidays. You won't be disappointed

This specific location is a gold mine when it comes to awesome finds! Probably my fave location in north OC because of the selections!

They just cram shit in every aisle. The isles are too small. It's just sad that they just cram everything in people can't walk through. It's a fucking joke. Do not recommend HomeGoods at all. read more

I walk in for one thing for my apartment then come out with items totaling $100+. How is that even possible?! Well, I mean everything & I mean EVERYTHING in HomeGoods is just so aesthetically pleasing & pretty, that's why it's so dangerous to walk in there by yourself & every girl would know exactly what I mean! They have different items to meet every style, for every single room in a house. Not to mention for the quality and sophisticated look, the prices are very reasonable. For this location specifically, I encountered an employee, Nikki, who was very sweet & helpful. I was having trouble getting a mirror in the very back of a section & without hesitancy, she dropped what she was doing to carry all these heavy mirrors to get to the one I wanted. Once she got it, she brought it to the front to put it on hold so I can continue shopping & put all the mirrors back, still with a smile on her face. Once I got to the counter, even when hers wasn't the register I ended up in, she made sure to approach me with a thumbs up to make sure I was being helped well. That's one employee, alone. The cashier also called a male employee to help carry the mirror to my car then he made sure it was positioned well inside that it wouldn't break. Their chic goods are one thing, but the customer service here also very much caught my attention. read more

Nice small location at The Village. I was looking for something specific and I knew I had seen a version of it at a HomeGoods not too long ago. I ended up roaming the aisles and finding cute fake houseplants that I can mix in with the real ones I already have. I also found what I was looking for! The aisles are a bit messy so that's why I knocked it down a star and there was a bit of a line at the register. There is a good amount of parking at The Village, and store leads right to the mall section as well. read more

I have to put in a bad review bc I overheard the manager be loud and condescending toward their staff. It explains why they have bad customer service. I was leaning looking at items when the supervisor almost ran me down with a cart without acknowledging me. I had to dash out of his way as he's running in yelling at his employees regarding stocking. Then when I checked out, the cashier seemed so annoyed and upset that I asked if they had a children's section. She made it seem like I was the millionth person asking her that day, and it was only 9:45 am. The place is super messy and quality of item I purchased was crap. I probably won't go back. read more

As a person who loves to enjoy her days off at home goods with their usual hospitable environment. This location is disappointing, I see a lot of high school kids working hard. But what disappointed me was the managers. Specifically a woman with glasses, blue eyes and light brown hair in a ponytail. I think her name was Wendy. She was extremely harsh on her younger employees and led a little girl practically tearing up on the spot. This is a hostile work environment and place to shop. I hope that "Wendy" can improve as a manager and be less disruptive to her customers and friendly employees. Overall the other employees were sweet to me and helped me find the stuff I was looking for. Broke my heart to see young employees get shot down when they're trying their best! read more

I wish the great finds at this location would be reflective of the customer service. There are some great workers here but overall it's a fail. The cashiers rarely say hi and start talking to each other during transactions. The worst is that I was rung up by a cashier who didn't say hello, and started talking to an old white bald guy, probables her manager. They were like just having a I'll on conversation while I just stood there.At the VERY least I expect a hello. Also this old guy was like harassing one of the employees who was walking me towards the storage section. Like, she's helping me, why do you need to talk to her about your break schedule. Even after she mentioned she was helping me he couldn't have cared less. The poor management skills, corporate culture, and lack of enthusiasm are showing. sad read more

So far, so good! This place just opened and has a great selection, especially of Christmas décor. Mixture of a little furniture, towels, dishes (even high end brand names!), lamps, and ever good sized selection of pet accessories! Felt more organized than your typical Ross, although this place does not have clothes. You can access the store from both the outside and inside of the mall. However, the entrance towards the mall seemed less busy, but also harder to find someone to check out. The front is definitely where people are entering/exiting. Looking forward to shopping here in the future when I'm looking for something specific. read more

HomeGoods - Department Stores Near Me - Orange, California

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Fun finds, though this location is pretty small. Not very organized, and I noticed several broken items, but if you dig you can find some great deals! My husband found a bullet style blender that had been on his radar for awhile, and it was about $40 less than anywhere else. But, there was only one in the whole store. So, if you see something you like, snatch it up because you probably won't see it again! They sell everything from snacks and protein powder to home décor and journals. Fun way to kill some time while waiting for my car at Sears. read more

HomeGoods - Favorite find of the day. Boss's Day is in Oct. - Department Stores Near Me - Orange, California

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Shout out to Brigitte! I had a cart filled to the brim with glassware and candles and as a former retail worker I know how annoying that can be to have to individually wrap every item. She was very sweet and took her time to make sure everything was perfectly packaged and gave me multiple bags to ensure that nothing would break. Keep up the great work and I appreciate your positive attitude! read more

I like browsing here. The staff is friendly and the store is fairly new. It's not overly organized, but it's not too bad overall. They sell a lot of stuff here, not just home related things. They have an extensive foods section and kids stuff. The price is pretty good; some stuff is heavily discounted. You really have to browse around, but you can get good things here. The quality here is much better than some other similar stores. Their business seems to be pretty good; lots of customers in here most of the time. read more

If you want to spruce up any room in your home with some new decor then Homegoods has it! They sell home decor and items for every room at a reasonable price. There is a small area of furniture as well which has items like a fabric chair or side table. When I walk in here I know I'll be a bit so I make sure I have time to explore. You can find full bathroom sets, add ons, kitchen decor, plates, cooking utensils, home decor, frames, wall art, pillows, lamps, and the list goes on. The thing is that once you see and like you must buy it. They do not get the same inventory and if you come back to buy later it's a good chance it's gone. Their pricing is good as it is but make sure to check the clearance area too for other marked down deals. They have registers on both ends so it keeps customers checking out quickly! read more

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This review is exclusively for my recent rug purchase. I was in a serious want for a rug in our dining room and had been looking around. Most places offered average quality rugs at affordable prices; but designs were dull and fabrics gave a rough feel. Some places carried absolutely beautiful rugs and charged $,$$$ and more. I came across this rug when shopping for some decors. This Turkish made rug looked transitional and felt very soft. The price was right for my budget. Two employees took it down and brought it to the cashier. After I paid, they helped load the rug in my car. It looks really nice in my dining room. I took 1 star off because the cashier took too long to figure out how to honor my 10% discount coupon. read more

HomeGoods - In dining room - Department Stores Near Me - Orange, California

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Not going to lie, I'm a big fan of this department store. Not only can you find awesome goodies for your dog, but you can pick up some decent kitchen and home decor at a discount as well. When they announced they were coming to Orange, I was pretty excited. Though we have one pretty close in Brea, it just meant I have to drive less to pick up last minute gifts or any other holiday goodies. I love you that you can get some pretty stellar deals at a fraction of the price. I was quite surprised at how big the store was and how many aisles of merchandise they offered. Because it's attached from the mall, there are multiple entry points and different places to check-out when you're ready to pay. Even on the grand opening day when the place was absolute madness, the lines went pretty quick even though they were really long. It's a good sign they can handle it, especially with the holidays right around the corner. As always parking is a nightmare in this shopping center, but it's not the store's fault. But I love that the whole center is getting a redevelop and adding some pretty cool stores like HomeGoods to update it's tenants in the building. I'll be back! read more

HomeGoods - Front of the store. - Department Stores Near Me - Orange, California

Shoutout to Wendy for being an amazing manager. I called her about a question I had about another store refusing my return which I purchased from this location. She was incredibly kind & sweet and listened to my short little venting session. I appreciate your kindness! read more

First of all, let me start by expressing my love for Home goods. There products and quality is def top notch. Their prices are super reasonable. We bout the majority of our accent features for our new home. The fringe pillows, bougie bathroom set, Vera wang bed accessories. But I am writing my review about a cashier sales associate who absolutely blew my mind. I believe her name was Shell. I might be wrong but she assisted us last night on 1/23/2019. Absolutely friendly and personable. I'm in the hospitality industry and this lady was top notch. It was the the upbeat personality, subtly comments, easy transition of conversation. It truly was a short interaction, but def a WOW moment. I really appreciate great customer service. read more

Go about once every month and a half to browse and maybe buy... yesterday was a bigger purchase. The ONLY reason I'm writing this is because of a totally rude and way out there sales associate MARIO who rang me up. Kept taking deep breaths, no eye contact never said hello, wrapped up my purchases with no care, and just plain rude. Apparently he was mad at the word or hated his job I'm not sure. He had the worst attitude. He was a Sloppy and unkept as well. Sad really. I usually have a great experience. read more

Horrible customer service by the manager Esmeal. When asked about a product for children that needed to be better sanded his repose was, "it if comes to us like that, we're not responsible and you can buy it as is or we can put it back on the shelf". It was a wooden piece that is designed to put kids stuffed animals in it and has rope so you can easily pull the ones towards to the bottom put. It wasn't sanded properly and was slightly uneven when placed on the ground. Not safe for children. I felt very valued as a customer. :( read more

Take the time to drive to Tustin, or any other home goods for that matter. Staff extremely rude- asked me over a dozen times to get a credit card... I had to beg them to stop asking, and they asked again! Items mislabeled, wrong pricing, at checkout they acted like it was my fault. Advised manager the clerk was a little over eager with the credit card ... Responded with 'well that's her job'. No concept of customer service. Intended to buy 5 or 6 large items, walked out with nothing ... Corporate office should look into this location. read more

My first homegoods trip. I can not believe I had never been to a homegoods store. I loved the selection!!! I will be back for their goods - not so much their customer service though. The cashier was not very friendly. read more

This review is strictly for the customer service. Awful awful awful. Absolutely horrendous service. Could they be any ruder to a shopper?! If it were just one associate, I'd chalk it up to her having a bad day, as we sometimes all have, and not bother with this review. But two associates having attitudes during the same visit, there is a problem with management. Either offer your employees better training or don't bother with a retail business. read more