There's a wide variety of stores. It's easy to find just about anything you need. The mall is…read morealways clean and well kept, and the layout makes it simple to get around. I also love the food court and dining options, which make it a nice spot to spend an afternoon. The staff and security are friendly and helpful. Whether you're shopping for clothes, grabbing a quick bite, or just walking around.

Hanes Mall has certainly fallen from grace. I remember the yester-years when Hanes Mall was clean…read moreand had lots of great shops. I used to work at one of the high-end jewelry shops. Hanes Mall is "tired" and in dire need of a face lift. The escalator needs a deep clean! I suspect Hanes Mall is a victim of the shift in how people shop and retail stores are struggling. Very sad.

I have always liked bed bath and beyond but I recently moved and placed an order with BBB. Their…read moresoftware didn't recognize my new address so it changed it to what it thought it should be. Even the billing address. So BBB refuses to refund my money despite the fact I didn't receive my packages. Their response was for me to retrieve them from the address they delivered them to. How ridiculous and stupid is that!! No wonder they're going out of business. Terrible customer despute resolution! I really don't understand why payment was made to these people considering the wrong billing address was showing. Really irresponsible. Update your system. It's outdated and not recognizing new addresses.

I love this new location for the new Bed Bath and Beyond. They not only have their old stuff from…read moreThruway, but they now have a cosmetics and toiletries section now. Also a baby section. What's great is that their cosmetics according to my wife.... is actually cheaper for a lot of things, and the 20% coupon actually works on it (which usually coupons don't work on cosmetics). The baby section was amazing too. Happens that there was a baby shower that we had to participate in a little bit ago, and there were things made that I didn't even know could be made for little kids. Awesome selection. Again, I recommend using the 20% coupon that often comes in the mail.

This was my first time here since my awful experience 3 years ago. Cheryl was wonderful yesterday…read moreand was truly the redeemer here compared to my last experience. As soon as I walked into the handbag department, she was helping someone else but immediately said hello and that if I needed any help please let her know and that she'd be right with me. So great that I had to say thank you and let her know how this visit was the total opposite from the last. A far cry from two ladies looking at me, not acknowledging me and continuing on with their personal conversation. I also experienced two other employees-one in jewelry and the other in mens and they were also very kind and helpful. The gentleman was even alert and standing waiting to help someone. Very much appreciated. Plus, they had lots of sales items as well as new selections.

Located in the Hanes Mall, Dillard's is one of the anchor department stores along with JCPenney…read more(still open in August 2024). It is towards the south of the mall, on the west side. The store is on both levels. We did some wandering through the store. It's got all the departments - men's wear, ladies wear, shoes, jewelry, perfume, decor. Not cheap. Not at all cheap. [Review 1773 of 2024 - 3693 in North Carolina - 22796 overall]

Up to date fashion, and the super easy Amazon return service is available here. They pack and…read morereturn for free no problems or hassle. Sometimes it can be quite busy, but good quality items for good prices. Love coming in here. Good parking also, and helpful staff.

Incredibly long checkout line in the middle of a weekday. Shopping with my elderly mother who…read morecannot stand in line that long.

I had such a great experience thanks to Ray, a replenishment associate who truly went above and…read morebeyond to help me during a recent trip. I was shopping for school supplies for multiple children--definitely not a small task--and Ray stepped in right when I needed help. He took his time walking me through the aisles, helping me locate everything on my list (and even reminded me of an item I had completely forgotten I needed!). What really stood out was how patient and attentive he was--never once did he seem rushed or irritated, even with all my questions and back-and-forth. It's rare these days to come across this level of customer service. Ray's kindness, professionalism, and genuine willingness to help made a big difference in my day, and I truly appreciate it. He's a great example of what excellent service looks like!

Today for "Target Days" Circle members were offered a free Bullseye cookie or drink. When I got…read morethere before 5:00 pm, they were out of the cookies and iced coffee (you could get a hot coffee or a cold brew). I wanted a cookie and had a feeling this would be the case, but I had been hoping that they had actually stocked up to be prepared for the demand. Nope. There also appeared to be only one person working the counter (and having to repeat that they were out over and over).

Now you talking about shopping. When I tell you that they have every retail store you could…read moreimagine...they do!! You get to go and spend all your hard earn money on just what you like.

2023 Mar 18, 13:00 Winston Salem, Haynes Mall…read more Parking - 3 mall parking so it can be hassle at times Location - 4 mall still holds a place when you need multiple places close to shop Decor/Ambiance - 4 still quite current and relevant Customer Service - 2 today. Understaffed badly Pricing - 4 reasonable fir the level of service you expect Product Variety - 4 good brand presence Belks has been a staple in my inventory of department stores to go to when I am looking for clothes, or mens' items going back into the 1970's. It is what i think of when I think of the department stores in the malls. A place where i could find employees to ask or help me when i needed such. Usually a class above stores like Kohl's and some others. But in this age is the idea of these stores still relevant? I believe so. I still have the same needs as I did when i have went to these stores before and I think they still serve an important function as a place to go for those needs they meet and have met so well in the past. However, as today I visited this store today, i still see the relevance, but I also see their failures starting to shine through. Lots of empty customer service podiums in departments devoid of helpful employees. Those few that do have employees are swamped with customers needing help. Having worked in the department store environment before, I can see where the ball is being dropped and why the company needs to more closely look at their priorities. Managers who manage and meet the needs. While I ultimately chose to leave without buying anything and going to one of their competitors, I still think Belks can turn this around if the re-focus on their customers. Make sure their stores are adequately staffed. Not everyone shops online. Would I recommend Belks? Absolutely. Just go during non busy times, because they can still offer that one thing price does not meet.. customer service.

I lost my credit card and snynok bank has got to order me a new card. I've been a customer since…read more1976 and I want to order Biltmore Queen sheets that's on sale. The manger at the store and the online ordering have been rude to me because I can't find my credit card and I have been in the hospital 16 days. What has happened to Customer Service??? I'm not happy

This place is too chaotic and anxiety ridden for me. Looks like a hurricane went through the store…read more They have a guy walking around in heavy duty security garb I guess to threaten poor people to prevent stealing but they don't have an employee walking around fixing up the aisles that are extremely messy and disorganized. Looking at pricing I did not find anything to be exorbitantly cheaper than what you would find at a Marshall's or TJ Maxx, which I would much rather go there since they pay people to keep things tidy and ready to shop at. I would avoid this place if you hate chaos.

Ross is simply my go to for dresses! Especially cocktail or formal attire. The prices simply can't…read morebe beat! A few years ago I found a lovely faux fur shawl & i always get complemented for it. This year I found similar shawls in black, burgundy & a bronze one too! I don't always find something, but when I do- I always jump on it. John thinks I have a dress addiction, lol. I just love dressing up for special occasions! Today is a wedding day for a lovely young couple & i can't wait. Happy shopping!

Two stars simply because it's Marshall's and I love Marshall's. But I have to agree with many…read moreother Yelpers who report it's junky and disorganized. I don't like to overuse the word ghetto, but...well it's not in the hood or anything. But the staff is unkind and the store is dim and extremely cluttered. Next to zero selection. Dimly lit. More like Ross and that's not a compliment. Hope they get it together, but people patronize the store so there's no reason to I guess. Shrug.

Dirtiest and dumpiest Marshalls I've ever been in. Literally, had to walk in and walk right out but…read morenot before seeing a throw pillow for $29.99 with a big hole on the front that looked like a rat had been gnawing on it. Yuck store!