I started using this company in April of this year and so far I've been very happy with them. Everyone I've interacted with has been professional and knowledgeable. Among those is Alek Miranda, who's been to my property several times. I'm very impressed with him. I plan to continue using HomeShield's services and count on this solid team of professional to keep my house bug and pest free! :) read more

I have been a client for over 3 years at homeshield pest control. Recently I had pigeons nesting under my solar panels so I reached out to them and they quickly sent out Dario to help take care of the issue. I cannot be any happier with his service, he is diligent and respectful of the property. I observed him while he was on the roof and he was nice enough to check the roof condition while he was up there. I would highly recommend this company to do all your pest control needs. Lastly I want to say that the customer service is excellent from this company, they answer the phone, they respond promptly to make house calls even in between services. A lot of companies are quick to take your money and slow to give you additional service, Homeshield is not one of those they stand by their work and everyone does great work. read more

Staff: Everyone from the owner who replied via Yelp, to the receptionist, to Sergio who did the inspection, to Manny who performed the work I have been incredibly impressed. Each person was very friendly, professional, informative, knowledgeable, and genuinely interested in helping me. They provided all of the information I needed to make the right decision and had my estimate prepared the same day. Value: I assume the pricing was fair but first time having to deal with termites. I know it was more affordable than tenting for sure. Was able to get a $200 coupon which was a nice additional savings they offered. Best of all they use organic and safe products which is very reassuring. Work: Sergio and Manny were both great. Both showed up wearing masks, booties, and took all precautions to make me feel safe. Day of the work Manny showed up right on time and started outside. Outdoor work was done on the fascia and soil treatment. He cleaned up everything without any sign of being here. Manny even offered to paint the treated/replaced area but I did not have the paint. He kindly left me a piece of the old facia to take to paint store to match. Inside he left no trace of being here and laid tarps on my carpet to ensure he protected my interior. Overall: I couldn't be happier with their service. The work comes with a one year warranty of the whole house which you can opt to renew in a year. I'll be looking also into their pest services as well to handle crickets, spiders, and others due to the green and safe products they use. Definitely recommend this company. read more

This company is legit. Highly professional and (wait for it) affordable. I Yelped HomeShield for a free termite inspection. Ben did a thorough inspection and found no concern other than one area of rotted wood. Quoted me for wood replacement. 10% down payment to schedule and remainder due upon completion. I got a competitor quote that was twice the price. Shout out to my technicians Oscar and Adrian. High quality work and respectful. read more

HomeShield Pest Control - Precious termite rot at the corner where the fascia and gable meet. This was taken after repair. Looks like new. - Pest Control Near Me

Jordan is terrific, professional and courteous, listens well, and thorough in his walk-thru and service. Five stars.

Joel from Homeshield came treat my home today. He was very knowledgeable and answered all of my questions. He was able to deal with all of the ants that have invaded my home!! read more

Marcus went above and beyond today! He was very professional and personable as well! He said hello to my pets even though they were barking! He made sure to meet everyone in the house prior to service. He did his job very well! Marcus take the value of his job very seriously and I appreciate that! I'd love to have Marcus back to treat my home! read more

With the usually cold May/June weather, we started having an issue with spiders and bugs in our garage that subsequently started to make their way into our home. Alek M. from the Irvine office came out to my Lake Forest home within a day for a consult. He was very knowledgeable, professional and personable. He answered all of my questions regarding the treatment and the safety of the chemicals being used, as we have pets. He came up with a treatment plan and I signed up for scheduled maintenance. He even came out for a quick follow up and has followed up via text with us. The treatment was effective and safe. I recommend their services! read more

I always use HomeShield for any pest control services. I typically have only had ant problems (during summer) and every time they have treated it gets rid of them. I love how friendly they are and easy it is to book a service appt. Would recommend to anyone. read more

Highly recommend, Juan A. came out to help me with an issue on the same day and took care of it and was an absolutely professional. I highly recommend using Homeshield for pest control needs. read more

I would like to thank Ben, who did our initial inspection. The price we got was in comparison, if not better than other quotes we have received. Ben took the time to explain every single detail and answer any questions we had. Dario and Juan did a wonderful job in doing local treatment and wood repairs for termite. They went above and beyond and treated everything they found. Their service was excellent, and I would use them again in the future when I'm planning to fumigate. read more

Luis Garcia came out for pest control treatment and he is beyond wonderful! Super prompt and friendly to communicate with. I appreciate the service and hope to work with him in future maintenance services read more

Aaron was amazing! Super helpful and took his time explaining things. Best service we've had yet.

In February 2021, we got some rats in the attic and subfloor. HomeShield came to our house and did a complete inspection of our home, inside and out. They identifies all the entry points, sealed them up, including making custom covers for our subfloor entryways. They set traps, came by to take away the kill, and cleaned everything up, leaving the areas spic and span, free of any animal waste. It took two weeks, start to finish, to make sure we caught every last rodent. Now it's been three years since they completed the jobs and we still haven't had a single little visitor breech the barricades. Money will spent. Thank you, HomeShield! read more

This is more like 2.5 stars because initial contact was fine but the company has not responded to questions I have about their contract. Consequently, I am prepare to signed the work agreement but cannot since I want to understand the scope of work better before doing so. The technician who came to inspect my property did a reasonably thorough job and answered my initial questions well. That is why I awarded 2.5 stars. He then sent us the contract. I read through it and had some questions. Calling the main number each time the person who answered it said that they could only schedule appointments and could not answer my questions. They said they would ask the technician to call me back. However, it is 3 days now and I still haven't received a call back despite leaving messages twice. It's odd to me that a company would go to all the trouble of arranging possible business and then peter out right before contract signing. read more

We have had our share of mysterious bites this year and Homeshield has been so helpful with getting to the source! They will help you bug and rodent proof your home! The best! read more

Edward is my quarterly maintenance tech and he has always gone above and beyond! I can't recommend him or HomeShield Pest Control enough! They're very responsive and very proactive in all the work that they do. read more

We have been using HomeShield for about two years now and this is the first review we have posted. Our experience over the past two years has been great and we have had nothing but a good experiences with the company. We wanted to take time to write a review and thank Alek Miranda for going far above and beyond our expectations during our last quarterly treatment. Recently, between treatments, we developed a significant ant problem that spread across our front yard, back yard, as well as inside our house. Alek showed up for the treatment, was kind courteous, professional and really took the time to fully understand the scope of our problem and investigate it. He spent over five-times the amount of time a normal treatment takes to thoroughly investigate and treat our property. He identified multiple ant colonies, a significant spider problem and took the time to identify where the ants were making entry into our residence. Once the problems were identified, Alek thoroughly treated the areas, which included him pulling weeds in certain areas that needed treatment to ensure the product effectively reached its intended destination. Alek did everything he could to address our pest problems when he was there that day and advised he would gladly come back for a second treatment in a few weeks if the problem had not cleared up by then. There is nothing more we could ask for. Thank you Alek. You are a great representation of your company, you have amazing customer service skills, you far exceeded our expectations and you have created a couple of very happy and loyal customers! read more

Pam (the inspector) was attention to detail, friendly and more importantly got my issue resolved.

They did quality work and meticulous for job.Wood work people also performed good job but price was somewhat high in my opinion. Rest of staff were friendly and courteous. read more

I am so pleased with my service. Tevin was personable, very thorough and very professional. He answered all of my questions and addressed all of my concerns. Thank you so much for the wonderful service. I have no d that my pest problem will be successfully taken care of. read more

HomeShield tented and fumigated our home for termites during the Thanksgiving break. All steps of the process were carefully detailed, from the gas shutoff, the double bagging of consumables, the tenting procedure, home security, turning back on the gas, to the follow up wood repair for the termite damages. All steps went smoothly and if we had any questions they were very responsive. We hope to not have to call them anytime soon but it's good to know if a reliable and trustworthy service provider. read more

We have an inspection done by the company. It was very thorough, and they gave us very honest assessment of the situation, and few options to take. We are very pleased with the company and their approach. Highly recommended! 5 stars. read more

Just a quick shout out to the Home Shield team. If you read my initial review from early last year, my first reaction to the HS team was not positive, but Jason found a way to make lemonade out of a lemon. At that time, he shared with me about the annual inspection that was part of the local treatment service I received in 2022. I received a text message to schedule my annual examination and it was completed today by a HS technician, Josh, who was timely, polite, professional, and VERY thorough. Josh spent close to two hours at our house. Check and treated some local issues and shared with me some points of interest. I'm a happy client, who is happy to give this team another shot last year. They are pro's and if you need Pest / Termite service needs, I HIGHLY recommend them. read more

I have used homeshield for over 2 years now and I am always pleased with their services and fast response. The recent technician, Issac C, was very thorough when servicing my property. He spent decent amount of time to make sure everything was taken care of. I wish we can have him next time as well. read more

Adrian went out of his way to service our property when we failed to leave the gate open. THANK YOU Adrian, for making the extra effort to get our service completed. You are an 11 out of 10! read more

We've been using HomeShield for just about 3 months now and love their subscription model. We've had to have them come out 3x because of some extremely stubborn ants, and it would have been such a hassle if we didn't have their subscription. I'm confident that we'll always have them to call when we need them, and Connor is always super helpful and knowledgable! Thanks again! read more

I observed Van go beyond what I expected by him inspecting our property to see if there are any areas that look like extra attention is needed before he even started. Van made sure that every area was treated as needed. I felt my money was well spent...Thank you Van for such great service ! read more

Melissa couldn't have been better. She contacted me to let me know when she would be at my home, and when she arrived we discussed my home situation (ant activity and rodent prevention) and she explained in detail what she suggested be done and why. She then did what was needed inside and outside. Finally, we made a plan going forward for continued, periodic maintenance. Melissa was both personable and professional. There's definitely a reason why there are so many excellent reviews for HomeShield. read more

The response for the appointment and the inspection were prompt but it has been almost 1 week after the inspection , I still have not received the termite inspection report and the quote even after I had reach back to the company and the person who came to do the inspection. Not sure what is going on. read more

Nik came today to do a termite inspection on our home. He was very thorough with his inspection. He answered all our questions and was very friendly. I appreciated that there was no hard sell. read more

Have been using their service for a few years and appreciate the thorough service. Our technician was Trinidad and he is professional and helps answer any questions about pest control. read more

Great experience today with 1 of the 3 projects completed. Manny was very professional , communicative, and punctual. He made sure to keep all of us in the loop and did an amazing job. Thanks to Brian who initially came out and Manny for a job well done. Thank you HomePest! read more

Telson came to service our home for termites. Great experience, ended up even chatting about art afterwards! He knows everything about pest control and is passionate about his business. Reassured us about the type of termites and what they look for, how they thrive, and what techniques he utilizes to get them out and gone. Great great experience! Thank you Telson! read more

Carlos was fantastic. Excellent expertise, communication and customer care. I would gladly recommend HomeShield around me.

Really great service with great customer-contractor communication as well as autopay available .... AT FIRST. I really hate leaving negative reviews as I know the impact it can have on smaller businesses but the issues have persisted even after canceling the membership. Honestly so disappointed in the service we've received for the past year we've had them- from the first few months in to even now that the service has been canceled for 2 weeks. We found HOMESHIELD and were super excited to contract them as in the summer our home gets a plethora of bugs. At the beginning everything went as scheduled and customer support/ communication was great. Then a few months in we started having billing problems and were not notified by them whatsoever. 3 months go by without us being charged (which we had autopay set up so we wouldn't have to worry about missing a payment) only to randomly being told that we had 3 months back pay and autopay was discontinued - NOT BY US but by THEM (not notified of this change as well). They said that we could set up a pay off plan (which meant we still had to pay for the monthly service + back pay in installments within 2 months). Meanwhile we had not had anyone come do the auto- scheduled service of our home during this time as guaranteed by the plan we chose at the beginning. After this we were "helped" by a leading rep and switched to a quarterly plan ("financially friendly" option for customers going through a hard time) as an alternative to us canceling. We decided to give them another chance once again, and again ran into issues. We were still getting billed but no one was coming out to service and when they would be scheduled to they would cancel last minute. Tired and irritated as it felt like it was never ending issues, we decided to cancel our membership. We called and the same reps who had previously helped us and specifically told us to direct any future communications to them all of a sudden forgot our account/situation(s) - on top of that anytime we would call during said work hours/days we would be sent straight to voice mail with no call backs. Again we were charged the planned price (no one came out to service) we ultimately decided to cancel and have our money for the last charge refunded. Rushingly we were told that it was too late to refund us as the payment request was sent out and couldn't be canceled. We were yet again redirected to the same rep as before who wouldn't answer our calls, who said that they would cancel the payment transaction and refund us for that month and that it would be returned into our banking account within 4-5 business days. It's been 2 weeks and we still haven't received our money back. read more

I called Homeshield Pest Control to have my crawl space sprayed for black widows. I was in desperate need of assistance as my plumber requested the crawl space to be rid of the spiders before he came back for bathroom repair. I explained to the Homeshield rep that several companies informed me that they did not provide that kind of service? Thay I was looking for a company who can. The gentleman on the phone said they provide crawl space service and that they can service the property in two days' time. Perfect!! When the technician arrived, I explained the location of the crawl space, and that was when I was told that Homeshield techs do not service underneath the house. Not only did I waste several hours of my time waiting on arrival time, but the days in between were wasted, as I could have looked for another company. I'm more disappointed than anything. read more

UPDATE: changing from 2 stars to 3 stars. Zach from the office called me about an hour after seeing my initial review apologizing for the service I received and offered $150 back for the trouble and a free extra year warranty. I appreciate the time they took to follow up. But I am still leaving my original review here for an honest account of my experience for others to see. My husband and I hired HomeShield for the condo we recently purchased. It started off well but when it came to communication, it went downhill. It took them about a week for the next appointment with an inspector which was understandable. The inspector was nice and quoted us $500 for termite spot treatment. We signed the agreement and he was scheduled to come a few days later. Because we had construction being done, we needed to reschedule so I called the office and was told I'd be called back to reschedule. So I waited a whole business day, didn't hear back and called again. Then we didn't hear back again so my husband called. No one from the scheduling team was there so he called the next day (each time we were told by the person on the phone that they aren't the scheduling team and that the scheduling team would call back by end of day) Finally, my husband got ahold of the inspector himself who had to reach out to the team. We were never called back as promised three times. The work was performed well to our knowledge finally. But one week later, we got an email with a write up proposal saying it would be $3,500. We already paid our $500 quoted. When I called the office they told us wrong information initially that we signed this agreement and I said we didn't. She was nice but confused at which papers were signed and eventually told me she didn't know what it was but we shouldn't be charged. The inspector is supposed to call me today to explain but given the track record of the company, I don't expect a call back. Once again, I feel like the work is done decently and people are nice. Nothing against the inspectors or people who perform the actual service. But VERY bad communication and professional response from the office staff. I would not recommend this company unless you are ok with spotty communication and random $3,500 quotes that are sent after the work has been done. read more

Mike was great, answered all my question's and arrived bright and early as he said he would. I would definitely recommend Homeshield. Great quality of products and signed up for a year of service. read more

Jose was incredible. He thoroughly inspected the exterior our home for the mosquito issue we've been having, and suggested some additional tips on how to reduce the population. Appreciated him answering all our questions. read more