My technician was Jordan J and he completed my home's first ever pest control treatment. I never had pest control done for my home before, and Jordan explained in detail what services will be rendered and how he will render them. Since it was my home's first treatment, I asked to follow Jordan from a safe distance and asked many questions throughout the service. He took his time to answer all my questions and pointed out a few things about my home. I also have a relatively large garden, and he was careful and attentive about the products being used even though they are safe for gardens. I live by the hills and I get many roaches and ants, but after the first day of treatment, I have already seen a massive reduction in activity. The company provides anytime follow ups for no additional charge if the treatment isn't effective, but the general schedule is treatment every 2 months. A full list of used products is provided with your service. Pest control in general is not cheap, but I highly recommend HomeShield if you are considering pest control services. They will do their best to honour their scheduled time window, but services in the area have been in high demand, so the window they provide for you may be wide. I was asked to be home between 12pm-6pm, and I was rendered services at 5pm. Jordan called me an hour ahead of time to let me know he was on his way, which is very appreciated. read more

Jordon was wonderful! He was professional and polite. He took care of the interior and exterior of our home. Thank you Jordan!

Excellent experience working with this company. Good value, highly responsive customer service. Technicians are thoughtful and professional. Thank you Jordan! read more

I just got my first treatment done by HomeShield today. Our technician Jordan J. was very courteous, professional, and thorough. I hope the result will also be excellent. read more

They were no shows twice and kept rescheduling. I don't have bandwidth to manage this disorganization. Cancelled before even getting service. read more

We are very happy with Home Shield's service. Our service technician Jordan was very professional, courteous, and easy to talk with. He took the time to understand my concerns and made sure they were fully addressed. He was thorough in his work and following up after service to ensure everything was satisfactory. Thank you Jordan for your excellent customer service. Very appreciated. read more

Jordan serviced my property and provided updates which was very helpful and appreciated that he summarized what he did today. He was professional and courteous. Would recommend their services if you have any pest issues. read more

They have a really good service. We had a flea infestation due to wild foxes in our backyard and it got fixed along with some spider webs and other issues read more

We have been very happy with home shield. This past visit we had from them we were serviced by Jordan. In addition to being kind and professional, He was also very thorough With both our indoor and outdoor needs. Working with home shield is one of the best investments into our home that we've made. We highly recommend them! read more

Just recently had our home in Menlo Park treated and we are very pleased! William C was awesome! He was friendly, professional, and treated our home as it were his own. We saw immediate results on just the first visit. Extremely happy we found Homeshield Pest Control! Our kiddos can play outside worry free of all critters. read more

Jordan was great servicing our house with the right selections of treatments based on our needs. We are excited to see how it works out in the next few weeks as the treatment gradually takes effects. read more

We've been using HomeShield Pest Control for almost a year now at our home in San Jose, and I want to give a special shoutout to **Aaron** from the San Jose branch. He has consistently delivered top-notch service every single visit. Aaron is extremely detail-oriented and always takes the time to ask the right questions before starting the treatment. Whether he's spraying inside or outside, he listens carefully to our concerns and addresses them thoroughly. It's clear that he genuinely cares about helping us keep our home pest-free. His professionalism, reliability, and commitment to great customer service make him a standout technician. I really appreciate his willingness to go above and beyond to make sure we're satisfied with the service. He is the kind of talent needed by good companies to become great at what they do and such a premium talent must be retained at all costs. Thank you, Aaron, for your hard work and dedication! read more

HomeShield Pest Control - Aaron in action! - Pest Control Near Me

I've had people come and leave within 2 mins. Which is sad. After switching a few companies over the years a neighbor recommended Homeshield. Been with them a couple of years now. So far so good. Jordan is new to service our home. He was great. Courteous, thorough, took his time. Overall excellent service. Actually, it's the best service we gotten above all the others. Thanks, Jordan. read more

Our house has some ants problem for sometime now and I was panicking because I have a newborn and 2 small dogs. I was in need to find a pest control that can come ASAP and also has baby and dog friendly product! I am glad that I found HomeShield pest control. My journey started with Jay who is so friendly and helped me to scheduled an appt with Jonathan! Jonathan is true professional and gave me some baby and dog tips plus did a thorough job around my house! We were so appreciative of his service! Highly recommended! I would give them 5 stars read more

HomeShield Pest Control - Photo of my dog Pancake deserves the best treatment that will not harm him! - Pest Control Near Me

and they come out almost immediately. The service text that I've talked with are very knowledgeable and thorough in what they do today Jonathan P. As the tech in a pond request through the main office, he called me almost immediately and then told me exactly what time he would be arriving. That was very helpful as I have pets that I need to make sure are up before servicing, the products are used are not harmful to the pets, which is great. Jonathan did a very thorough job and when I asked him about Homeshield and termite service, he said he would put in a referral for me which he did and they called me about an hour later. He's always so nice to deal with a company that has very personable people that work for them. I'm most definitely give them five star. Iwill keep them doing a three month service from now on thank you Homeshield you've kept all those creepy bugs out of my home and I appreciate that. read more

We've had an amazing experience with Aaron at Home Shield Pest Control! Aaron is incredibly thorough, kind, and always takes the time to make sure everything is done right. He's also very flexible and truly listens to exactly what we need, which we really appreciate. Since Aaron started treating our backyard, we've noticed almost zero bug issues -- such a huge improvement! We highly recommend Aaron and Home Shield Pest Control to anyone looking for reliable and friendly service. read more

Overall, the company shows up, but doesn't really solve problems. I won't be returning. I've been a customer of HomeShield Pest Control for about three years, and unfortunately my overall experience has been disappointing. To be fair, the technicians generally arrived on time and did come out when I called about issues. The problem, however, is that the service always felt transactional rather than solution-oriented. The call center and field staff seemed to follow a checklist, but not truly understand or care about whether the pest problem was actually resolved. Last year I had a persistent pest issue and contacted them multiple times. Although visits were scheduled, no one followed up to confirm whether the problem was fixed -- and it wasn't. I ultimately had to figure out the solution myself while still paying a $170 service charge of quarterly payments. There are also strict limitations on what they will or won't treat, which makes the service feel expensive for the value provided. Customer support appears heavily focused on billing rather than outcomes. I never felt like anyone owned my case or tried to make sure the pests were actually gone -- just that a visit happened. When I finally cancelled service, there was no attempt to retain me or understand why I was leaving. read more

Edwin arrived on time and did a thorough inspection. He was very professional and did a great job . Nice work.

Aaron was quick and professional Service was excellent and he explained everything thrououghly read more

I've used a couple of different Pest control companies and this one is by far the best. Jordan serviced our home and he was amazing, professional and extremely friendly. highly recommended.! read more

Great customer service from Edwin, he gave clear instructions for the treatment and what to do afterwards.

We've been using HomeShield for over two years and have been very happy with the results. Our regular service specialist, Jonathan, is always friendly and helpful. Today, Edwin serviced our home and did a great job as well. Highly recommend! read more

Showed on time and did a good job spraying and knocking down cob webs. Technician called day before service and again just before arrival.

My experience with HomeShield has been excellent so far. We hired them for an initial extermination and ongoing quarterly maintenance. Jonathan P., our technician, was incredibly knowledgeable and patient during the first appointment--he took the time to answer all my questions thoroughly. Living next to a large field, we deal with a lot of bugs. Jonathan suggested a follow-up visit with stronger outdoor pesticides, which I wouldn't have thought to request on my own. He also left glue traps and ant traps for me to place around the house, which was very helpful. At the follow-up appointment, he thoroughly treated all the outdoor areas with the stronger pesticide. Since the first visit, we've noticed a lot of dead bugs--gross to clean up, but a clear sign that the treatment is working. Highly recommend HomeShield, and a big thank you to Jonathan P. for his great service! read more

William C performed a service on my house today. He communicated well before and after the service. I would highly recommend this company.

Highly recommended! Mike came out and was very knowledgable about our issue. He provided a number of economical solutions for our termite issue and left me feeling empowered and satisfied. I highly recommend this very professional organization. read more

Edwin was very professional and completed the work quickly. I like that this company offers different levels of treatment options, particularly as I use their services for preventative maintenance. Thank you, Edwin! read more

Jordan had great customer service and knew is craft. He listened to our concerns and placed additional traps where need in our backyard. He was also very thorough with spaying the appropriate chemicals in our front and backyard to abate the correct insects (ie. Ants, spiders and roaches). We are very happy with his work. Thank you! read more

I have been using Homeshield for almost a year now and I am SO happy I signed up with them! Excellent customer service, very responsive, easy to schedule/ reschedule appointments, and they uphold their promise of coming in between scheduled appointments if you suddenly have a pest issue. Special shout-out to William C - he was extremely thorough in spraying both - the interior and exterior of my home. He took the time to take down all visible webs, and spraying even the cracks and imperfections in the concrete slabs - thus forcing out any critters hiding in those spaces. I really appreciated his attention to detail. Peace of mind and a pest - free home! Highly recommend. read more

They're very quick, respectful, and provide quality work - especially Tevin! We have had issues with all sorts of insects in our new build and after HomeShield we could finally could relax from having to hunt them down. read more

I definitely want to give this company five stars! Aaron has been our technician a few times and so has Jonathan. Everyone from this company is very professional and patient and kind. They come to your home when there is a dire emergency in between services and they are attentive and thorough and they definitely know what they're doing. I am so happy with their service and will definitely recommend them to anyone I come across who is looking for pest control. read more

Jordan came and did the quarterly service efficiently. He was courteous and answered my questions.

William C did a great job today. Homeshield always makes sure we have a home free of ants and other pests. Thank you!

Kind of pricey but with so many feral cats my garden was infested with fleas during summer. I don't like using poison except as a last resort. I was carrying them inside the house on my clothes. Not to mention the bites. Sadly Home Shield didn't eradicate them. But the worker Aaron was polite, understanding, and tried his best. read more

Tevin did a great job. He was friendly, efficient, and attentive to areas of concern around the house. It's been over 18 months of service and all of their technicians are amazing. read more

William T Is the best! Excellent service!!! Very professional & friendly. He knew exactly what he was doing and went above and beyond my expectations. William T even explained to me the other additional services that could benefit my issues. Very please!! Ask for William T! read more

As always home shield is quick to respond to our service requests. Tevin our technician is always very polite and informative. We admire the friendly encounters during services! read more

Homeshield service has been great. Very prompt, competitively priced. I used to have another pest control vendor but when there was a rodent issue in my attic space, HomeShield came in and resolved the issue and connected me with a partner service that cleaned out all the old insulation in the attic with new insulation. They also sealed all potential gaps to greatly reduce the chance of another rodent issue. Tevin is our technician, and is the nicest and most professional guys around. Really top-notch, very courteous, and thorough! Highly recommend! read more

Fil just came out to do an inspection for us it was so thorough and knowledgable! He checked our attic, crawl spaces, roof, and home exterior. He explained everything in detail, took tons of photos, and provided great recommendations. He also didn't try to upsell us into additional work that we didn't need which we really appreciated. Highly recommend! read more

I had Eric come out to re-treat the property and I very much appreciate his professionalism and knowledge and willingness to educate and help inform in the subject of keeping pests at bay. Eric was very thorough and explained how the treatment works, what I can and shouldn't do to help with treatment effectiveness I highly recommended his work ethic and hope to work with him again for maintenance needs read more