5 stars- Highly Recommended We used Citra Pest Control to deal with a rat problem in our attic. I had already tried traps and bait myself, but nothing was working, so I gave Citra a call. Abraham came out and was great--very knowledgeable, professional, and easy to work with. We set some additional traps, but more importantly, he figured out the real issue and recommended sealing the vents near our crawlspace to keep the rats from coming back. They were responsive, reasonably priced, and effective. Overall, a really good experience. I'd definitely recommend Citra Pest Control! read more

Been with Citra a couple of years now. Always on time and responds pretty fast with appointments.

We just got our month pest control service by Jason Rivera from Citra. He did a fantastic job servicing the house. He texted ahead of time to provide an ETA on his arrival, he was thorough and diligent in his service , he made sure to cover all areas of concern. read more

They have always been reliable and thorough. Joseph gave extra special service today in dealing with ant invasion. Very Thorough!

Citra Pest completely solved our cockroach issue. Great customer service and responsive communication. They always let you know when they arrive to complete the service and give an update when it's done. I was particularly impressed with Michael who can back to our property again later the same day to tackle an ant issue he noticed. read more

The good reviews led me to contacting Citra Pest after my house was dealing with ants and terro wasn't cutting it anymore. My friend used a competitor but we've used them for a one off before and their service wasn't up to par. With citra, these guys were top notch with communication. I was dealing with real people. They had more than reasonable prices. We've settled on reoccurring service and every time any service has been done, everyone's been impressive. We're throughly satisfied with their work and no more ants! read more

Gabriel, a very pleasant technician, came to our place on time to start the service. He explained things in details before the service, and would pleasantly stopped everything to answer any questions that I came up along the way. I am really happy with his service! The following is a suggestion to Mike. As explained in my request to you, my problem is spider invasion; the situation is especially bad for the 2 bed rooms on the second floor right above the roof facing the street. It's during the service that I learned from Gabriel that your technicians would not spray the outside window frames on the second floor, but they could wipe the inside window frames with paper towel wetted with the spray material; he did that, and informed me to stay away with the house for at least 2 hours after that treatment. Suggestion: It would be great if you can offer to do the spraying of the outside window frames on the second floor, because some of your customers with small children and pets maybe sensitive to the chemical wiping inside the house. Thank you for your consideration of this matter. read more

Called citra for a quote and Tanya was able to help answer a lot of questions regarding services and recommendations. She was wonderful and very knowledgeable! Real down to earth company and staff. Highly recommend them! read more

Citra Pest Control's technician George is Always so meticulous and thorough... I really appreciate how he will ask me each time he services the yard if there's any concerns he should be aware of... Today for example he followed up on issues found with ants and wanted to know how that went. He checked on it and assured me that everything is remaining under control. He is definitely a very sweet young man, and I appreciate his professionalism and dedication to his company!!! read more

After reading some reviews on Citra Pest Control I decided to try them out for an ant problem. When I called to get a quote I spoke with Tonya. She was very polite and explained everything that would be provided. You could tell she genuinely cared about her job. I went ahead and booked with them. Their price was very reasonable. Jorge came out and sprayed inside and outside our home. He was very knowledgeable and professional. He explained everything and took his time to make sure our concerns and questions were addressed and answered. I highly recommend Citra Pest control. They have hands down the best customer service I have experienced in a while. Also no more ants!!! read more

I had a great experience with this pest control company from start to finish. Their team was professional, thorough, and made the whole process surprisingly easy. A special shoutout to Tonya, the customer service representative, who was incredibly knowledgeable and polite. She took the time to answer all of my questions, explained everything clearly, and made sure I felt confident about the services being provided. It's rare to come across someone so patient and genuinely helpful. The company addressed all of my pest control needs quickly and effectively, and I've already noticed a huge improvement. I would absolutely recommend them to anyone looking for reliable and high-quality pest control services. read more

Their service personnel are great ! Michael Wilson helped us remove all additional cobwebs and helped gel the whole house for prevents ants in addition to spraying the indoors and outdoors for spiders and other insects. The office staff also accommodate moving around schedules, and so we are happy with the service. read more

They treated the issues i expressed. No problems since. The tech was knowledgeable and friendly.

Customer service Tanya is very responsive and helpful. Our request was scheduled quickly. Their technician Kevin came on time. He is very friendly, detailed and professional. Great to have him come over and complete the service! read more

I am very pleased with Citra Pest Control. Reasonably priced, professional and quick to respond. I had a serious wasp problem in my attic. Tech Alexander came out the next day to address my problem. He was knowledgeable, thorough and very professional. He went above and beyond to provide great service! read more

I can't say enough great things about Citra. I subscribed to their bimonthly service plan, and it's one of the best decisions that I've made since moving into my current home. I originally contacted Citra after the city of San Jose stopped spraying, which resulted in a huge uptick in pests (primarily spiders and roaches) in my garage that were starting to find their way into my house. OFFICE STAFF When I first called Citra, I spoke with Tonya (sp?) who is fantastic and one of the main reasons I decided to go with Citra. Tonya is friendly, knowledgeable, and patiently answered all of my questions without any hard sell. PRICING I've been a Citra customer for a few years now, so I don't know if this is still accurate, but at the time that I enrolled, Citra's pricing was competitive with other services. It's 100% worth it to have a pest-free home. SERVICE The last few visits, I've had a tech named Michael who does a great job! During my bimonthly service, we discuss if I'm seeing any new pests so he can adjust what he applies based on the types of pests. Then he inspects for signs of pest activity, knocks down cobwebs and wasp & yellow jacket nests, replaces traps, and sprays inside my garage and around the exterior of my house. I appreciate how thorough he is. GUARANTEE One of the best things about the bimonthly plan is that, if needed, Citra will re-treat areas and replace traps in-between the bimonthly appointments. I've had lizards and a snake(!) get caught in the traps, so I was super relieved that Citra sent over a tech to take care of them. PET-FRIENDLY OPTIONS Another really great thing about Citra is they offer earth-friendly, pet-safe options. I have two dogs, so I don't want to expose them to toxic sprays. SCHEDULING Lastly, Citra is great about helping me reschedule appointments when needed. I appreciate that they allow that flexibility and staff adequately, so I don't have to wait for weeks when I need to reschedule or request that they send over a tech (i.e. to change traps or re-treat.) Highly recommend! read more

I've been using these guys for five months now! Still no signs of bugs, just the way I like it! Michael is my bug guy. He does great work! read more

We've been attacked by ants and none of the home remedies/sprays/traps were working. We finally called Citra based on their great reviews. From the quote with Stacy to scheduling the first treatment to the first treatment, they did not disappoint! Alexander, our technician, texted with an ETA so I could corral my animals. He was professional and asked questions. He texted me regularly during treatment to give me the status and findings, and made sure the house was locked up when he left. Highly recommend based on Citra's professional and prompt service! read more

After battling with many ants outside, in my bathroom, kitchen, and bedroom and putting out one trap after another I was exasperated. I finally called this pest company recommended on YELP. Extremely professional and knowledgeable. The man educated me on ants. I left my house with my dog for three hours while he worked inside and outside the house. It's been over three weeks and I have not seen one Ant since. Five stars to this business. I am on a bi-monthly contract. They are reasonable and worth every penny read more

Had my first monthly, Michael Wilson was the technician. He did a great job walking through what needed to be done and addressed my concerns. It was simple and efficient! Thank you, Michael! read more

We have been using Citra for about 5 years now and cannot recommend them enough. Every employee we have worked with has been great, but Michael especially. He is always so thorough and knowledgeable. Citra has made a huge difference in the amount of pests we've dealt with around our house and yard and the fact that they will come back free of charge between appointments if you notice anything, is amazing. Definitely recommend for any and all pest services you are searching for! :) read more

Michael did a great job for us today! Very happy with this company - they always do a great job!

Jason did an excellent job. Listened to my concerns and followed through with areas I needed done. My hopes are I can have him as my regular technician. Citra is very lucky to have this young man . Thanks Jason for a job well done! If I could give more than 5 starts I would. read more

Michael come to my house around 8:30am. He is polite and did the job fast. I've been using Citra for a few years. Highly recommend.

Great service. Consistent and reliable. Good value. Michael is our regular guy and he's great. He's familiar with our property now and takes good care of us. Comes back if he ever needs to address gaps, which is rare. Highly recommend. read more

Today we were visited by Michael, with CITRA Pest Control. We have had Citra for about 2 1/2 years, with no problems. This morning, although it was raining, Michael called to let me know that he would be at my house in about 30 minutes. When he knocked on the door, I said ," It's raining, how can you spray in the rain ?". He told me that the chemicals that they use are water based and activated by water so that they actually do better when it's raining. Like l said previously, we have had CITRA for about 2 1/2 years, the first yr they came out and sprayed inside once, and outside monthly. After a year, they now come out every other month, which makes it affordabl, plus, we don't have any ants in the house. read more

Andrew was the one who came to my house and sprayed my kitchen and bathroom since that was my issue with the German Roaches. He explained everything that he was going to do and what to do afterwards to help with my issue that I have been having. He was also very polite and non judgemental. After the last visit, I have no more issues with roaches. read more

Kevin Paredes did an excellent job with our pest control service. He was incredibly kind, professional, and patient. When he arrived, our house wasn't quite ready for him to spray inside, but instead of rushing or getting frustrated, he kindly waited for us to finish preparing. That level of patience and understanding really meant a lot. Kevin took his time, explained everything clearly, and made sure the job was done properly. It's rare to find someone who is both so professional and genuinely considerate. We truly appreciate his great service and would highly recommend Kevin to anyone looking for reliable pest control. Thank you, Kevin! read more

We've been customers of Citra's services for the last two years, and we've had nothing but incredible results, and very courteous service! Special shout-out to Michael who comes by every other month, and really takes the time and care to ensure it's safe for our pets too! read more

The only downside, for me specifically, is their scheduling. They contact you out of the blue and tell you your technician is scheduled for the next day. This is very inconvenient and I wish their system would allow for consistent scheduling ex. every two months on the 5th. Their current system results in me having to reschedule every time they contact me. Service is typically great, I just wish their scheduling allowed the customer to choose what is a good day and time for them. read more

Have had bi-monthly service with Citra for several years now and continue to be very satisfied with their service. Michael, one of the regular employees who services our home, is always on time and courteous. He is efficient and respectful of our property. I recommend this company for your pest control needs. read more

We are really happy with Citra Pest Control, We had a Ant problem in the house by the shower (Master Bedroom), and Alexander who is very knowledgeable took care of the ant problem, it's amazing from 2,000 ants to none, they know what there doing. Thank you, John in Morgan Hill. read more

Citra Pest Control - Me with my cat Jack - Pest Control Near Me - San Jose, California

My Technician, Michael, was very thorough in removing all spider webs from our home's exterior, and sprayed around the perimeter of the home and garage. Ever since my husband and I hired Citra for non-toxic pest control, we've not had any ants or other pests in our home. The monthly service fee is minimal and so valuable to ensure that we're rid of all pests. read more

To be honest I almost never take the time to write reviews, but I had the pleasure of working with Andrew Velez and I can't recommend him enough. From the moment he arrived, his friendly demeanor put me at ease. He took the time to thoroughly explain the process and answer all of my questions. He has extensive knowledge of pest control techniques and has several years of experience and it shows. What truly stood out to me was his patience; he listened carefully to my concerns and ensured I felt comfortable with the treatment plan and the price. In a field where trust can be hard to come by, his honesty was refreshing and appreciated. He provided a clear, transparent assessment of the situation without trying to upsell unnecessary services. Thanks to his expertise, my pest problem has been resolved efficiently and effectively. If you're looking for an exterminator who genuinely cares about his clients and delivers outstanding service, request Andrew you won't be disappointed. read more

Citra Pest Control was awesome. Had a recurring ant problem no matter how many times I sealed off points, sprayed repellent, etc. Tonya was great on the phone and help me get set up with a service plan. Andrew came by for the initial setup, explained everything thoroughly and got to work. Jason came by the second time around 2 months later and was able to do a re-application + sweep. This team is super efficient and I haven't had any ant problem since they swung by. Would definitely recommend Citra Pest Control. read more

Super helpful and went above and beyond to solve my wasp nest issue by spraying and removing the wasp nest. Andrew was my technician and he was incredibly friendly, knowledgeable and efficient in removing my nest. Would highly recommend reaching out to Citra for pest removal needs read more

Michael did very good job! He carefully checked each spots. All the ants are gone since the second service.

Citra was responsive. reasonably priced and easy to work with. We opted for a basic treatment package and they have been great.

Started searching for a local pest control business because we've been dealing with an ant colony living outside or inside the south facing wall of our home for several years. This happens to be a magnet because it's the kitchen area. Tried sealing openings around dish washer and even electrical outlets, but they keep finding entry points. Decided on just one quote from Citra based on all of the positive reviews on Yelp. Called the office on Sat, 07/19 and spoke with Stacy. She provided me with a pretty detailed overview of services offered and recommended a one-year commitment after initial treatment. Thought about it over the weekend, and it was pretty clear I needed help because the ants were having a field day the following Monday. The pricing was reasonable after I asked one of my family how much their local pest control service costs. Spoke to Stacy again and setup an appointment for first thing the next day, Tuesday. Jose Garcia showed up around 9AM on 07/22 and was cordial and professional. He treated the outside and the inside of our home focusing primarily in the kitchen, living spaces and bathrooms. We had to be out of the house as standard precaution for 2-3 hours, so I took son out for a brunch. The ant bait (gel) that Jose used is extremely effective because the ants quickly found another entry point from one of our bay window cranks and went to town on the stuff placed at three locations around the sill. It was initially freaky to see so many ants crawling around so I wiped them up in areas others than where the ant bait was placed and sprayed some vinegar/water mix to keep them inside a perimeter. They eventually just ate most of the bait and went back to their colony. Since that day, there have been no ants in our kitchen! And my son even noticed the sewer roaches outside the house were belly up the next morning. Thank you Citra. read more

Excellent service from the very first call. They helped me schedule my first appointment quickly, and after just one visit, all the ants were gone. We've now had two appointments, and both technicians have been incredibly friendly, professional, and knowledgeable. Our ant problem is under control now. read more