We were shopping for my daughter's first vehicle, so finding something that was safe and reliable…read morewas extremely important to us. We originally brought a Mazda CX-5 to Christian Brothers Automotive in Lakeville for a pre-purchase inspection. The technicians performed a very detailed inspection, and Chuck, Vince, and Nick each took the time to personally look over and drive the vehicle as well. They explained everything they found, answered every question we had, and ultimately advised us to walk away from the purchase. While that was disappointing at the time, it almost certainly saved us from buying a vehicle that would have cost us far more down the road. We kept looking and eventually found a Lexus RX 350, which we also brought to Christian Brothers for another pre-purchase inspection. Once again, the technicians did an outstanding job, and Chuck, Vince, and Nick each took the time to review the vehicle, explain their findings, and answer our questions. They confirmed the Lexus was a solid vehicle and gave us confidence moving forward with the purchase. The inspection wasn't just a checklist. It was an education. They walked us through the vehicle, explained what they were seeing, pointed out what mattered, what didn't, and what we should expect down the road. Their advice also helped us negotiate the purchase price, saving us $500, which more than covered the cost of both inspections. What impressed me most, though, was the people. Every interaction with Chuck, Vince, and Nick was friendly, transparent, and genuine. What really stood out was how much they cared about the outcome. After we left to buy the Lexus, it was already late and we weren't able to finish the purchase that evening. Before we left, Chuck asked me to give him a call the next day because he wanted to know how everything turned out, whether we were able to buy the Lexus, and whether his advice had helped. He didn't have to do that. It wasn't part of the inspection. It showed me that they genuinely cared about helping us find the right vehicle, not just completing another service. Christian Brothers Automotive is more than 30 minutes from my home, and I'll gladly make that drive. They'll be servicing not only this Lexus, but all of my family's vehicles going forward. Buying a used vehicle can be stressful, especially when you're trying to make the right decision for your family. For us, this wasn't just buying another used car. This was buying our daughter's first vehicle, and we wanted to know we were making the right decision. Christian Brothers Automotive helped us do exactly that. Thank you to Chuck, Vince, Nick, the technicians, and everyone else at Christian Brothers Automotive in Lakeville. We truly appreciate everything you did for our family! -Derek

After coming here for years to get oil changes on many different vehicles, my family has decided to…read morestop affiliating with this business as we continue to get ripped off unless someone challenges their final prices. Once it was for my sister getting her brakes replaced where they quoted her a MUCH higher amount than they did to my father for the same vehicle, and another time was today while trying to get a sensor reading on another one of our cars. We have come to find out that employees here have sexist attitudes and behaviors which is incredibly disappointing to see. The only reason they get 2 stars and not 1 was because they changed my oil. Nothing else. Today, my car got an oil change here and had a tire pressure sensor read. I had credit for a free oil change, and Darin quoted on the phone that the sensor reading would be $50. Awesome. So I show up to pick up the car, they say it's going to be $76 something dollars. They told me the 25 other dollars were "fees". I politely asked what the 25 dollars of "fees" entails as that's not what I was originally quoted, and he said "environmental disposal fees". Why is there an environmental disposal fee for sensor reading? I expressed my frustration saying I was quoted something else, and they only fixed the price to what they told me at the beginning AFTER my father came inside and challenged them on it. And then suddenly it was all a-ok again, and Darin said "no harm, no foul". There was, though, as I would've been charged $25 in "fees" that I was not made aware of if I wouldn't have brought my dad inside to help me. They told my father and I that the $25 "fee" is on every single diagnostic check (they just conveniently didn't mention it when they originally quoted me $50), basically admitting they rip people off every single time. They also quoted me 175 dollars for a single TPMS sensor, what a joke! That is substantially more money than Discount Tire, which is where I will be going from now on for this type of thing. We will not be coming back any longer. It's clear they take advantage of people not knowing that other prices are available at other car repair shops. My father loved bringing our cars here as it was close to our house but after today he said he is no longer interested in business with them, same goes for my sister and I. They reached out to me yesterday, a week after I posted the complaint, saying they called me and left a voicemail, which they did not do. Don't go here!

Took my car in because the engine light was on, they had it for a whole day, was I told it would be…read more$166, went to pick it up the cost was $180 because of shop supplies and hazardous waste fees, not sure why when they just plug in a tester. I had taken it to O"Riley and tested myself prior so I new the problem but they insisted they had to do an inspection which I found out was a list of repairs per the manual which were recently completed, just don't trust what my costs would have been after they quoted me $600 to do the repair. I went elsewhere, who did an engine check while I waited and it was free.

Christian Brothers has got to have the nicest employees I have ever met at any business! I've been…read moretwice and both times I was greeted by multiple people, offered snacks and drinks while I waited, and checked on periodically. To top it off, the last time I was in, I heard one of the female employees offer to drive an older gentleman back to his house so he didn't have to sit there all day long. Seriously, the warmest folks ever. Their prices are a bit higher than elsewhere, but it is justified by their quality of work, communication, and kindness. They will inform you of any issues they identify on your car but are not at all pushy about getting the work done there. I'm not religious and was originally worried that I might feel uncomfortable coming here, but it's been nothing but a positive experience all around!

Seriously!! Guy asked me if I could leave my van for a day for them to look at 1 tire that is low…read moreon air!!!! One whole day to fix a flat tire???? SLow in the head??? Probably!, but they are REALLY SLOW!!! But that's not the worst part. I really wish that someone from corporate had seen the managers face as he was walking towards me to greet me. He had the most horrible " I HATE MY JOB" face I've ever seen in my life. Either his mom, his dog or a family member died that day or he really really hated his job that bad. HE NEEDS FIRED IMMEDIATELY.

Quick service and friendly staff... had a leaking tire and was able to take it in and get it…read morerepaired in under an hour.

what would have been a 1 star, changed to a 4 because the service manager Jake did an outstanding…read morejob (I give him personally 5 stars) something went terribly wrong during my oil change and I woke up the following morning to a puddle of oil in my garage. I took the vehicle back in, and was so fortunate to have Jake's help to remedy the issue. he went above and beyond making sure I was taken care of.

Nearly three weeks ago I had my oil changed at this location. Earlier this week while my wife and…read moredaughter were in the car, the check engine light came on and flashed along with an emissions system failure message. Barely made it home because the car went into a limp mode. Brought it to my Honda dealer and the car was overfilled with oil by half a quart! The overfill also damaged/broke an oil sensor according to my Honda dealer. Because of this situation, I had to cancel an entire week of appointments and meetings due to no vehicle. I will also have to be paying nearly $500 to fix the sensor and redo the oil change. They also never completed the air pressure nor showed me the oil dipstick. I will not be returning to this location after this incident that nearly destroyed my car. I have contacted corporate to resolve this matter

I have been having regular maintenance at this location for at least 5 years. The gentlemen at this…read morelocation are outstanding. I always leave there smiling. They are friendly, fast and thorough. THE BEST!

Got an oil change. Super quick and very helpful! They even fixed something extra for me. Great…read morevalue for the efficiency.

I checked several places for new tires for my car. With their buy two get two free sale, I couldn't…read morefind a better price. They allowed me to make a reservation and my car was done on time. Friendly staff. Small waiting room inside with a coffee and a tv. I would recommend dropping the car off or waiting next door at caribou coffee.

This crew came through for me when other shops failed. Great service, decent prices, and everybody…read morewas top notch professional. I have a new service shop, now.

I don't recall the first time I used this outfit for auto service, but I know it's been a long…read moretime. Mark Alstat is the owner and you couldn't ask for a more personable guy. Over the years they performed oil changes, tire replacements, tire rotations, transmission overhaul, brake service, and the list goes on. Never once did I need to go back and take them up on their 12 month, 12,000 mile repair warranty. They do the work properly the first time. My latest visit was just a few days ago when I had them install four new tires, as well as balance them plus a 4 wheel alignment necessary to minimize wear on the tires as well as improve ride and drive quality. There is no question I will visit Mark again; but it won't be because the repairs weren't done correctly. It will be for something else, like mew tires for my wife's car.

The service here is the best in the business. They squeezed me in for an oil change and was able…read moreto get a head of schedule. Their communication and customer service is above expectations. Thank you.

Never had an issue here. Been going for a few months now. Always quick and I love that they vacuum…read moreoff your mats in the front. Always use a coupon from the yelp app or their website. You do get a 'free' car wash code for later as well. Just like everything prices have gone up but use a a coupon and it's a pretty good value.

We have been going to Protech for years for our auto maintenance. We trust Protech. They are…read morehonest, do a good job and are reasonably priced. Today I went to get my oil changed. I was pleasantly surprised to see that they washed my car mats! They were salty and dirty from getting in and out of the car all winter. Not only did they wash my car mats, they vacuum and I get a car wash included in the price of my oil change. We highly recommend Protech!