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    Hometown Remodeling

    4.2 (73 reviews)
    Open 8:00 am - 6:00 pm

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    the replacement door, yes, this is how they left it. Handprints, black stains etc.

    Note: I'm leaving this review because I was asked to leave one, which is actually insane, but since they asked, here you go: After receiving a promotional flyer on my front door, I decided to call this company to get an estimate on some home repairs. I spoke with a gentleman who said he would send a rep over to my home the next day. Sure enough, the representative arrived, with his brother, who is not an employee of the company. We walked through my home and after much small talk and chit chat, we got to the point of an estimate. To fix a broken window pane, replace a door and patch a hole in the wall would cost $7500. I thought that was a bit steep, but the representative assured me that these were just "staging" numbers and that the actual cost would be given to me after completion of each step. Now, this is where things start to go downhill. I will bullet them below. -I was pressured into waiving my right to cancel because according to the rep, they wouldn't be able to start the work ASAP until I do. Told him it wasn't an emergency but he insisted and asked me more than 3 times to waive. I felt uncomfortable and told him that. -A 1k error was noted on the contract. When I brought it to his attention- he said oh yeah, I saw that. Never called to correct it or provide me with updated paperwork. -After I insisted on a rewritten contract with the correct information, he showed up again with his brother and proceeded to insult me by insinuating the contract was too complicated for me to understand after I questioned why a door replacement and drywall patch would cost $4600. At that point, I asked for an itemized invoice. I wanted to see exactly what the breakdown was for the work. He told me he's never heard of such a thing and that my project was "too small". He then showed me his larger projects, one was 70k, and said this is what he's used to. He told me what I needed was a handyman. -The person who came to do the work was nice, but not prepared. He worked quickly, but did not complete the job. Told me he would return the next day to finish. Never returned. See photos. -The salesperson/PM never followed up on my project until about a month later. Funny enough, this was the same day his superiors called to inquire about my satisfaction with the work provided. I recounted everything I've listed here. Now the best part of this company is a person named Shay. She made sure to send a different rep to confirm my story and then did her best to rectify the situation. She was polite, respectful and seemed to sincerely want to help fix the situation. Ultimately, I decided not to continue with them, and will now sign a settlement to be done with the whole thing. Unfortunately, I cannot recommend this company.

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    5 months ago

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    Maria G.

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    2 months ago

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    3 months ago

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    5 days ago

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    3 months ago

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    1 month ago

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    4 months ago

    Quality of work outstanding!. Value is shown and the service was as requested. I'm happy with the work would recommend.

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    5 months ago

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    9 months ago

    Contacted them to remodel my kitchen. They left an amazing job! The quality was great for the value! Def recommend!

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    4 months ago

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    7 months ago

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    4 months ago

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    5 months ago

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    7 months ago

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    4 months ago

    Recently hired them and remodeled our bathroom. Super friendly professional and clean. Would recommend and use in the future

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    8 months ago

    I want to thank the customer service department for a prompt professional resolution to my issue.

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    8 months ago

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    7 months ago

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    8 months ago

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    7 months ago

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    4 months ago

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    5 months ago

    Highly recommend Mike from home town remolding my kitchen. Very professional and kind I will book them future home renovations thank you.

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    4 months ago

    customer service is super!! Super helpful remodeling w my home. Ron helped me out and was very sweet!!! Plz

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    4 months ago

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    7 months ago

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    8 months ago

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    5 months ago

    Remodeling our backyard patio and added nee landscaping was the best decision working with Hometown. They were very smooth to deal with.

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    Maria G.

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    8 months ago

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    1 year ago

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    1 year ago

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    4 months ago

    The performance was outstanding the backyard looks immaculate! I am very impressed by their handy work

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    Maria G.

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    30 days ago

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    Maria G.

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    4 months ago

    The quality was great, would definitely recommend Hometown for all your remodeling needs!

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    7 months ago

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    9 months ago

    Highly rocommended!! they were fast and easy to deal with! there landscaping work was an A plus!!

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    4 months ago

    Great customer service. The prices were amazing! Definitely recommend for kitchen remodeling:)

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    8 months ago

    They helped me remodel my kitchen! They were so nice quick with the renovations. They offered me a great rate, best in the valley

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    11 months ago

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    8 months ago

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    1 year ago

    We got our bathroom remodeled. Planning was detailed and the job was completed within our timeline. Thank you!!

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    Page 1 of 2

    Ask the Community - Hometown Remodeling

    Review Highlights - Hometown Remodeling

    Mike gave me great price on demoing and remodeling our outdated garage.

    Mentioned in 6 reviews

    Read more highlights

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