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    Honest-1 Auto Care

    3.5 (177 reviews)
    Open • 8:00 am - 5:00 pm

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      Services - Honest-1 Auto Care

      Auto brake repair

      Auto engine repair

      Honest-1 Auto Care Photos

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      Reviews With Photos

      Damaged front panel

      I paid $3,688 to Honest-1 Auto Care Stark to fix a power steering problem. Before the repair, my steering was fine. After they worked on it, the wheel was dangerously loose. A technician even admitted there were tool marks on the universal joint, suggesting the damage happened during their repair. When I asked for help, management said they couldn't find the part to fix it and told me I could try to find it myself if I really wanted it repaired -- clearly hoping I would just give up. Weeks went by with no updates, and when I called, staff became aggressive and hung up. My vehicle remains unsafe, and the shop refuses to take responsibility. Their work was careless, their communication nonexistent, and their customer service appalling. **Avoid this shop at all costs -- they will leave you with a worse, dangerous vehicle and no solution.**

      napkins and crumbs
      Jackson A.

      I had my car towed here because the hybrid battery gave out. Considering I didn't have an appointment, they got to it fairly quickly and I had my car back in a few days. They also replaced the regular battery which was on its way out. The price for their services wasn't great but it wasn't horrible either. About 20 miles later the new hybrid battery broke down so I took it back and they replaced it free of charge. I would have preferred more communication from this business about what was happening to my car. I didn't know the regular battery broke too and that they replaced it until after they had done so but, you know, it was broken so I would have had to replace it anyway. None of these things are really that interesting, but what I found in my passenger seat after I picked up my car for the second time absolutely was. As pictured, someone had been enjoying what I assume to be fries and fried chicken in my car. I would love for someone from this business to respond and correct me if I'm wrong and these were crumbs from some other kind of fast food, as I am curious. Also, the little fry bits looked really good and I kind of want to get some for myself. I'm a little confused about the amount of napkins left behind. There was a sizable stack of them in the footwell in addition to the napkins in the picture. The amount of napkins they were given wasn't Honest-1's fault, I just thought it was odd that the fast food place gave someone so many napkins for what I assume was just one person. I also thought it was odd that the mechanic left the napkins in my car. Anyway, I'm not mad about the crumbs; they were easy enough to vacuum up and I found it amusing that a mechanic decided to eat fried chicken in my car. I admire the chutzpah it takes to do something like that and not clean up the crumbs at all. It's like a calling card left by a serial killer, or perhaps an artist signing their work. It's a bold move for which I can only respect the culprit, so I'm not taking off any stars for the crumbs. At the risk of getting too personal, I've been pretty down in the dumps lately and this gave me the laugh I really needed. It's the little things, like a beautiful sunset, a call from a friend, or a stranger who you paid to fix your car messily eating fried foods over your passenger seat. I acknowledge that potentially they could have left my car unlocked and some sort of strange fast food pervert may have snuck into my car and had a quick meal over my passenger seat because that's their thing. I choose to give this business the benefit of the doubt and assume that this was not the case, as I would remove a star if they left my car in their parking lot unlocked and someone snuck in to eat chicken in there. I'm waiting patiently for the day when a friend asks me for a mechanic recommendation, and I can say "well the folks over at Honest-1 on Stark fixed my car for a price that wasn't great but not horrible either. Also they left a lot of napkins and a handful of fried chicken and french fry crumbs on the passenger seat of my car. Your choice whether you want to go there or not."

      Oil on my shifter lever, I had to wipe off my hand.
      Dean K.

      I got their Groupon for the oil changes, they are by far the cheapest but after a year I am having a hard time trusting them. When I first went in my Airbag light came on when I picked it up, I showed them and they said "we don't touch that", they tried to diagnose it, not cuz it happened on their watch, but because I had a freebie on my groupon. They couldn't figure it out and I paid $50 to have it diagnosed elsewhere- basically it isn't worth investigating further so still broken- it is an old vehicle so Maybe it was a coincidence? I reluctantly came back and on my 4th & last Oil Change there was oil on the door, seat, and shift lever. Also I noticed a metal ring had fallen off my ignition housing and been placed on the steering column adjust lever (see pictures). I showed them and first response is- "we don't touch that". They asked around and the technician didn't remember. The ignition ring wasn't a big deal but that they wouldn't admit to it makes me think they either intentionally or delinquently mess with the cars- or maybe just certain customers. The savings isn't worth wondering what else they "don't touch" :( If you do go there, I suggest you wait- It seems like the sketchy stuff happened when I let them know I was going to go on errands and would be back a little later.

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      7 years ago

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      9 days ago

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      25 days ago

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      7 months ago

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      2 years ago

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      2 years ago

      I'm sure they did a good job. Had a miscommunication about the a Groupon deal I used. Won't be returning.

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      1 year ago

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      3 years ago

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      10 months ago

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      2 years ago

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      7 years ago

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      7 years ago

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      4 years ago

      Honest is a perfect name for this garage. And competent and courteous and just good people. Kudos!!

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      3 years ago

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      5 years ago

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      11 years ago

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      3 years ago

      I bought a Groupon and found out when I got to the 82nd Ave location that they don't accept the Groupon coupon. Beware.

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      4 years ago

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      9 years ago

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      9 years ago

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      8 years ago

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      9 years ago

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      12 years ago

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      14 years ago

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      13 years ago

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      9 years ago

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      15 years ago

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      13 years ago

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      8 years ago

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      16 years ago

      Business owner information

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      Pete M.

      Thanks Guys!!! If you have anymore questions. Just Ask!!

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      Page 1 of 5

      Ask the Community - Honest-1 Auto Care

      Hi there, please respond with a price estimate. Here are my answers to Yelp's questions regarding my project: In which ZIP code are you looking for professionals?…

      Here at Honest 1 we are not equipped to perform that type of work, a body repair facility or glass shop are two options.

      Don’t See Your Question? Ask Away!

      Review Highlights - Honest-1 Auto Care

      “Scotty was able to provide a more competitive estimate with additional diagnostics than the other mechanic.”

      Mentioned in 9 reviews

      Read more highlights

      Valvoline Instant Oil Change

      Valvoline Instant Oil Change

      (113 reviews)

      Lloyd District, Broadway District, Northeast Portland

      The wait is decent. People are nice. They listen the car has already been serviced but they do not…read morehave the correct/correction of mileage. Therefore each time I go I have to calculate how many miles since I last went for oil change. I write on the new sheet the mileage and when the next one is due.

      Tough day, but didn't lose my cool, even if it would have been justified. I pull in for an oil…read morechange, 3 bays were full, one car in waiting on each line including me. I waited and waited watching cars to the left of me and right of me go in, get service and leave I even watched a car arrive 20 mins after me get service and leave, but I remained cool, cool as can be. The lady next to me waited half the time as I did and went full "karen" but again, I stayed cool.. finally a worker told me the car in front of me was having transmission fluid issues and that's why the long wait, but I'm like why couldn't they tell me or moved me up next on the other bays since I was literally there 30-45 mins before everyone else.. But I stayed cool, really cool..Finally it was my turn and I was out of there in 12 mins which took a total of an hour and 10 mins. they really need to have a fair way of getting first come first serve dialed in. All & all ; no discount offered, they did apologize. PRO Tip - When at one of these oil change places, DO NOT get behind an old vehicle, get behind a newer car, the line moves faster and less chance of falling into my situation today.

      Honest-1 Auto Care - autorepair - Updated September 2026

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