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    Honest-1 Auto Care

    3.5 (177 reviews)
    Closed • 8:00 am - 5:00 pm

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      Services - Honest-1 Auto Care

      Auto brake repair

      Auto engine repair

      Honest-1 Auto Care Photos

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      Damaged front panel

      I paid $3,688 to Honest-1 Auto Care Stark to fix a power steering problem. Before the repair, my steering was fine. After they worked on it, the wheel was dangerously loose. A technician even admitted there were tool marks on the universal joint, suggesting the damage happened during their repair. When I asked for help, management said they couldn't find the part to fix it and told me I could try to find it myself if I really wanted it repaired -- clearly hoping I would just give up. Weeks went by with no updates, and when I called, staff became aggressive and hung up. My vehicle remains unsafe, and the shop refuses to take responsibility. Their work was careless, their communication nonexistent, and their customer service appalling. **Avoid this shop at all costs -- they will leave you with a worse, dangerous vehicle and no solution.**

      napkins and crumbs
      Jackson A.

      I had my car towed here because the hybrid battery gave out. Considering I didn't have an appointment, they got to it fairly quickly and I had my car back in a few days. They also replaced the regular battery which was on its way out. The price for their services wasn't great but it wasn't horrible either. About 20 miles later the new hybrid battery broke down so I took it back and they replaced it free of charge. I would have preferred more communication from this business about what was happening to my car. I didn't know the regular battery broke too and that they replaced it until after they had done so but, you know, it was broken so I would have had to replace it anyway. None of these things are really that interesting, but what I found in my passenger seat after I picked up my car for the second time absolutely was. As pictured, someone had been enjoying what I assume to be fries and fried chicken in my car. I would love for someone from this business to respond and correct me if I'm wrong and these were crumbs from some other kind of fast food, as I am curious. Also, the little fry bits looked really good and I kind of want to get some for myself. I'm a little confused about the amount of napkins left behind. There was a sizable stack of them in the footwell in addition to the napkins in the picture. The amount of napkins they were given wasn't Honest-1's fault, I just thought it was odd that the fast food place gave someone so many napkins for what I assume was just one person. I also thought it was odd that the mechanic left the napkins in my car. Anyway, I'm not mad about the crumbs; they were easy enough to vacuum up and I found it amusing that a mechanic decided to eat fried chicken in my car. I admire the chutzpah it takes to do something like that and not clean up the crumbs at all. It's like a calling card left by a serial killer, or perhaps an artist signing their work. It's a bold move for which I can only respect the culprit, so I'm not taking off any stars for the crumbs. At the risk of getting too personal, I've been pretty down in the dumps lately and this gave me the laugh I really needed. It's the little things, like a beautiful sunset, a call from a friend, or a stranger who you paid to fix your car messily eating fried foods over your passenger seat. I acknowledge that potentially they could have left my car unlocked and some sort of strange fast food pervert may have snuck into my car and had a quick meal over my passenger seat because that's their thing. I choose to give this business the benefit of the doubt and assume that this was not the case, as I would remove a star if they left my car in their parking lot unlocked and someone snuck in to eat chicken in there. I'm waiting patiently for the day when a friend asks me for a mechanic recommendation, and I can say "well the folks over at Honest-1 on Stark fixed my car for a price that wasn't great but not horrible either. Also they left a lot of napkins and a handful of fried chicken and french fry crumbs on the passenger seat of my car. Your choice whether you want to go there or not."

      Oil on my shifter lever, I had to wipe off my hand.
      Dean K.

      I got their Groupon for the oil changes, they are by far the cheapest but after a year I am having a hard time trusting them. When I first went in my Airbag light came on when I picked it up, I showed them and they said "we don't touch that", they tried to diagnose it, not cuz it happened on their watch, but because I had a freebie on my groupon. They couldn't figure it out and I paid $50 to have it diagnosed elsewhere- basically it isn't worth investigating further so still broken- it is an old vehicle so Maybe it was a coincidence? I reluctantly came back and on my 4th & last Oil Change there was oil on the door, seat, and shift lever. Also I noticed a metal ring had fallen off my ignition housing and been placed on the steering column adjust lever (see pictures). I showed them and first response is- "we don't touch that". They asked around and the technician didn't remember. The ignition ring wasn't a big deal but that they wouldn't admit to it makes me think they either intentionally or delinquently mess with the cars- or maybe just certain customers. The savings isn't worth wondering what else they "don't touch" :( If you do go there, I suggest you wait- It seems like the sketchy stuff happened when I let them know I was going to go on errands and would be back a little later.

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      7 years ago

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      9 days ago

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      25 days ago

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      7 months ago

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      2 years ago

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      2 years ago

      I'm sure they did a good job. Had a miscommunication about the a Groupon deal I used. Won't be returning.

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      1 year ago

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      3 years ago

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      10 months ago

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      4 years ago

      Honest is a perfect name for this garage. And competent and courteous and just good people. Kudos!!

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      3 years ago

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      11 years ago

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      3 years ago

      I bought a Groupon and found out when I got to the 82nd Ave location that they don't accept the Groupon coupon. Beware.

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      4 years ago

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      14 years ago

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      8 years ago

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      16 years ago

      Business owner information

      Photo of Pete M.

      Pete M.

      Thanks Guys!!! If you have anymore questions. Just Ask!!

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      Page 1 of 5

      Ask the Community - Honest-1 Auto Care

      Hi there, please respond with a price estimate. Here are my answers to Yelp's questions regarding my project: In which ZIP code are you looking for professionals?…

      Here at Honest 1 we are not equipped to perform that type of work, a body repair facility or glass shop are two options.

      Don’t See Your Question? Ask Away!

      Review Highlights - Honest-1 Auto Care

      “Scotty was able to provide a more competitive estimate with additional diagnostics than the other mechanic.”

      Mentioned in 9 reviews

      Read more highlights

      Gills Point S Tire & Auto Service

      Gills Point S Tire & Auto Service

      (71 reviews)

      Went in for my bronco sport for an emergency cv axel change. This was my first big repair so I was…read morevery selective about who to go to and I'm glad I chose them. Since then I have went to this location for everything including oil changes, transmission fluid change, tires. Thanks to Ernest and one of his top techs I'll be going to them for every repair and maintenance needs. It's rare that you find shops that actually care about customers and their cars. Quality service and excellent communication!

      Paid GOOD money for tire installation and they didn't even have to unmount old tires, just install…read moreon to separate wheels I had. All seemed well at first but after I drove on the new tires, I had the classic symptoms of a wheel out of balance. I stopped back by to have them check it, and the manager immediately got very defensive and raised his voice at me that they already balanced them right and that I would have to pay to get them re-balanced. Well, any REPUTABLE shop would simply rebalance them but they refused without me having to pay again. I trusted them that it was done right, so I left, fairly intimidated by this manager. Well, I drove for a bit and it was still bothering me, so I had to pay ANOTHER shop to balance them, $84. Well guess what? ONE wheel was off by 1.75oz. I was in and out of that shop in 15 minutes but I wasted $84 and my time to fix what they should have done right the first time. AVOID this location, the managers ego may just cost you!

      Tire Trend - Tires mounted and ready to go.

      Tire Trend

      (39 reviews)

      Piedmont, North Portland

      Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

      "Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

      Honest-1 Auto Care - autorepair - Updated September 2026

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