My father's car was towed and held at Accurate. My father died a week later. The family tried to…read moreget the car out, but were asked to pay $1300+\- to retrieve the car. There were zero death benefits, so we were already trying to pay for final arrangements. We asked if we could at least come get his personal items out of the car, we were told "not without paying the balance". They decided to be "nice" and give us a "deal" of $900, but we had 2 hours to come up with the money and come get the car. The deal wouldn't stand past end of business that day. We could not do this. I actually live out of state. Heartless. That's all I can say.

Responsive and easy. Very well priced and extremely polite and friendly . Got to my house…read morewithin 15 minutes

Not sure how they have these amazing reviews. They quote one thing invoice triple that while you're…read morehooked up so you are stuck dealing with them. Absolute classic scam artists.

This Place is a COMPLETE SCAM!!!! Called and was told $95 hook fee plus $3 a mile. Asked for an…read moreestimate of how much to my drop off location and was told do the math at $3 a mile which was only 12 miles from the pickup location. What they DONT tell you is. They charge an Enroute Mileage (come to pick up the vehicle)Loaded mileage( pick up to destination) and Deadhead mileage (drop off back to base) All at $3 a mile. Turned a $140 tow to $340 and they don't explain this to you until AFTER!!!! They hook your car and are on the road. DO NOT USE THIS PLACE!!!!

My car was towed from the DeKalb oasis by Tri-State the Sunday after July 4th; so it was a pretty…read morebig travel day. Our tow truck driver, Mike, arrived within 20 minutes of me placing my call. This is almost unheard of in the towing business. He safely transported me, my 2 dogs and my car to the Hyundai dealer in Sycamore. I have no complaints whatsoever. Mike got in and did his job quickly and effectively. He helped me out a great deal in the process; having had no problem with giving me and my dogs a lift to the dealership so that I could wait for my husband there. Car wasn't damaged by the tow. Although it's never fun to call roadside assistance (especially during a busy holiday weekend) my experience was an extremely positive one.

I'm assuming the business owner keeps getting my review taken down so I will continue to post this…read more I was dropping off medicine to a sick friend. I was inside their building for less than 5 minutes. In that time tri-state had begun to hook up my vehicle. (Shame on me for not having a parking sticker for that parking lot, that IS on me). I ran to my car explaining to them what happened and I was met with a "I don't care, lady". As all of my belongings (wallet, ID, phone, etc) were in my car, I ran over to grab them before my vehicle was towed away. The driver rushed towards me. I got nervous and slammed and locked the door with myself inside. He began screaming at me to get out of the car. When I told him "No, you're making me nervous." His response was for me to "suck and choke on his balls". I told him I was calling the police and at that point his response had gotten the attention of residents who were trying to protect me. He unhooked my vehicle and scurried away. I'll attach of photo of my original comment that had gotten removed. Shame on tri-state towing for not firing workers who sexually assault female customers. Shame on yelp for protecting that kind of business.

These guys saved me when I had a flat driving from Ohio to Wisconsin. They were fast and the price…read morewas very reasonable. I recommend them.

Last Saturday my wife and I were involved in a motorcycle accident...Thank God we're ok!!!! A…read morefriend of mine called Big Country Services towing to transport my motorcycle to Harvard, IL.. Ben showed up and took charge. He transported the bike and us to Harvard without incident. He's a true professional, as well as a great guy, based on the conversation we had with him in the truck. Thanks again Ben

I don't have any other words to review about this towing company... The worst customer service i…read morehave ever experienced in 57 years of my life. Attendant is super "RUDE" period.

It seems like their tow trucks do operate on Sunday, but you better have more than your cell phone…read moreor else they won't accept a payment. Still stranded on 88.

I have been bringing my card to this shop for over 5 years and continue to return. Great people…read morereasonable prices. Russ will not tell you that something needs to be replaced unless necessary. The fact that they are booked up with appointments shows how many return customers he continues to satisfy. highly recommended

Russ always takes such amazing care of my car any time I have any issues! He's upfront and honest,…read morewill let you know the real price in things and always does fantastic work. I always stop by for little things such as my hubcap was on wrong, or my tires need air, something is loose on my car- and he never charges me for it. Honestly the best, most helpful service I've ever had. Highly recommend him and his team. 10/10

Never met someone as rude as the dirt bag who answers the phones. Truly a scummy person.read more

BEWARE. HIGHWAY ROBBERY. Absolutely, the most dishonest and…read moreunfair service I've ever dealt with. The facts: Freezing cold. My truck broke down at the DeKalb, IL Toll Plaza. I needed to be towed 56 miles to my home near Chicago. Northern Illinois Towing quoted $345 to my motor club. The club only covers $125. The $230 difference would be out of pocket! I told my motor club dispatcher to forget it and call another service. They couldn't find anybody else local. It seems the tollway is a racket with only one tow service per x stretch of miles. I was trapped with no alternative so I said send him and I'll try and negotiate a better price or have him drop my car closer to home off the tollway when my $125 allowance expired. The driver (and company owner) told me it was $80 just to hook up the car plus the tolls and mileage to get to me. So the $125 was basically gone before I got in his cab. Great. I offered cash if he would reduce his fee. He refused. He also added that if I paid with a credit card, it would be $11 more. I had no recourse but to pay him $238.10 when we arrived at my home. Technically, this is as close to highway robbery as one could get. Legal? Probably. Honest and helpful? Nope. I filed a complaint with my Motor Club and will, futilely, seek a reimbursement for some of the money. Why pay for a motor club membership if they don't screen the services they offer. Stay away from this unfair gouger. A nightmare.

Absolutely fantastic service. Yesterday, my minivan decided to stop working on the highway right…read morebefore getting to Great America. My husband fortunately was able to move it out of the ticket booth line. Needing towing or roadside assistance on a Sunday is a truly impossible feat. This wasn't my first rodeo with not having towing/roadside help available on Sunday. Thankfully, Q Roadside picked up right when I called, told me how many batteries, etc. he had available and got in touch with my husband immediately. Thankfully, our minivan was towed and is now being worked on. To add to the cars just want to break down party, my husband's car was sitting in our garage not starting up. We informed Q Roadside of this. In addition to helping us with our minivan, he jumped my husband's car, monitored it, and even offered to come back if it didn't start again after the jump. Truly exceptional service on a Sunday (when our suburban fleet of vehicles like to break down)! I will call on Q Roadside again in a heartbeat if we're ever stuck in this situation again. He was fast, knowledgeable, and super helpful.

This company was on time and ready to dolve the issue. What a great guy, knew exactly what to do to…read moreget me rolling. A great value. Nothing is worse than a road side breakdown. A big thank you.

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.