Rich, the owner of American Plumbing and Rooter is the best!…read more I called him about a plumbing problem on a Saturday morning. He took the time to talk it through, asked good questions, and asked me to send me to text him photos and information to help with the service call on Monday. On Saturday afternoon, he contacted me with what he thought might be a simple diagnosis and solution. He was absolutely right! This saved me the cost of the service call and an unneeded plumbing repair. Thank you, Rich, for your honest, knowledgeable help. I will definitely call you again for future plumbing needs.

Had my opportunity to work with American Plumbing! I thought I had a huge issue. Come to find out…read moreit was something minor. They were honest and upfront from the start. I will absolutely use them again!!!

The William's team came through for us on a couple of tough projects:…read more1. Some drywall, tape and texture repairs after the contractors hired by our insurance company fell through several times. William's completed the job quickly and thoroughly. 2. Plumbing, dishwasher, and disposal repairs in our kitchen that had stumped me for months. Similarly, William's Handyman got done what others (in this case, me) could not, and they did so quickly. Amanda in the office is so easy to work with, and their prices are fair. It is so nice having access to high quality, professional repair people.

Very pleased with the work done. Communication, work ethic, and follow through was great. Will…read moredefinitely use them again. Thanks

Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30-9:30 AM…read more Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was "on the way." I understand that jobs can run over, but it's common courtesy -- and basic professionalism -- to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extremely frustrating and unprofessional.

Responsive, professional, friendly, and knowledgeable. I trust Dan with all my plumbing needs…read more Appreciate the fact that scheduling is easy to coordinate & Dan wore booties in my house to keep the floors clean. He's efficient and explains the issues immediately. Not to mention, pet friendly!

Dan did a great job. The cost to replace the gas water heater was very reasonable, and the job…read moreactually looked pretty after he was done. The previous installer who did the job originally five years ago, the terrible job sweating the pipes, and the recirculator was installed backwards I would definitely recommend these guys without question

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

Never ever use this crooked company! I initially decided in Dukes of Air in May 2016 after our…read morecondo air unit bit the dust during a hot memorial weekend and the only online venue back then that was avail was Yelp- no Nextdoor, no Reddit... even though this company was bought out- I'm sure several of the original techs still are there doing the same crappy work-- see photos! I had them come out YEAR after YEAR and each time the tech would complain about what the last did. Aside from making a disgusting mess with all of the black tar over my closet room, the front and back concrete patio- they did a Jerry Rig Each and every time! And they stripped the screws and bolts badly. This hvac co. came out for biannual maintenance check -- which obviously doesn't include removal and cleaning of blower wheel and housing, nor does it include cleaning out the water outflow drainage tube that collects foliage debris; which then cause water backup prompting another service call. Btw. I promptly dumped the monthly service fee to get two "system checks" a year because it seems like once they find something- it's due to the last years of other techs doing absolutely nothing! They're all young and lazy looking to make a quick buck and likely forced by the corporate man to sell sell service repair upsell!! I'm not looking over their shoulder step by step and asking what are you doing, what does this mean? But I will for sure moving forward!! I keep my air at 77 and not lower, so there's not a huge stress. They noted a slow leak last February and suggested a leak test. I didn't do it at the time since he said it was slow. Two guys come out, in their separate top of the line Mercedes vehicles, and tell me I need my coil replaced; which is covered under warranty and scared me into schedule replacement for refrigeration leak and coil replacement along with the blower wheel cleaned, because, as the tech said look at what your breathing in (photo). No I am not - that's why there's a filter used inside, but still-well my bi yearly maintenance should include that cleaning!! And why wasn't this brought to my attention in the previous years??!Lazy arses. Since the coil is covered under warranty I was quoted 4 hours labor, coils replacement and fan cleaned and refrigerant at $$$2400!! The next company I used --Larson, a certified Trane dealer- said No leak!! Don't use them either, a grand less as they said no coil leak! But $1550 for refrigerant you can get on FB for free mixed with the new stuff at $15 a lbs and you mark up it up! I'm telling you these dumb techs don't know squat. Then how the heck did refrigerant leak in an enclosed system?? Hey Dukes if Air-/IF the coil is covered under warranty then why am I being charged for it?? This is with my gold member discount since they have serviced my unit exclusively since day one. If it is a slow leak why would the coil need to be replaced? The guy last Feb said it could wait until next year, but the guys today said that it could cause my compressor to blow! Yet my neighbors have their original unit from 30 yrs ago still working?? And-- it was very obvious that they both had to return to the vehicle to come up with a price each time. It was obvious one lead sales guy was teaching a newer guy how to reel the money in for repairs to be done as a quick fix for a couple grand-NOT getting to the root cause. 1) Bad recommendation to use Trane 2) Crap duct work done from day one 3) Crooked, Dumb or Lazy techs thereafter Lastly, the 5 stars are from friends and family members of the hvac techs and owners- it's ALL BS!! And use ai to do your homework and get at least 7 quotes! Find an individual or small business and let these big companies rip off Richie poos!

Fraud warning: If your home warranty company sends out Froggy Fix and they send their "business…read morepartner" Weston Woolsey with "Drypoint Restoration" they may try to talk you into filing a "Home INSURANCE" claim and tell you that the "Home WARRANTY Company won't cover the repair." That's exactly what happened to me. Homeguard home warranty sent Froggy Fix out for a warranty repair. Instead they sent Weston with Drypoint. He inspected my leak and immediately told me that the home warranty company would not cover the leak and that I would need to file a home insurance claim. He then tried to sell me on signing a contract with him. I felt something was off and told him I'd need to think about it. Upon reading the contract, it was very aggressive and one sided. He was really pushing me to sign the contract, file the home insurance claim, and let his team "demo" my entire bathroom the next day before my claim was even approved. This was bizarre to me. Why would I agree to this BEFORE my home insurance company approved the claim? And why would I need to file a home insurance claim and pay a $5k deductible for what looked like a small leak? I ended up calling my home warranty company back and they sent out another plumbing company who fixed the leak. Total cost was $90 for the home warranty service call and some drywall damage I fixed myself. I later had a conversation with my home insurance company (to cancel the bogus claim) and they told me that some predators like to "take advantage" of naive homeowners by telling them a plumbing issue is much worse then it really is. They then force you into an aggressive contract and "demo" the entire effected area before your home insurance company can inspect. Then when your home insurance company does come out, they are kind of "stuck" approving your inflated claim because all they see is a fully demolished room. The end result is your insurance premiums go way up, you are forced to pay the deductible (in my case $5k), and you've already signed over your insurance benefit to Weston and Dry point who can then charge basically whatever they want for your repair. But beware Weston, Drypoint, and FroggyFix. I had an extended conversation with my home insurance company after this incident and they are well aware of this shady tactic and familiar with all of you by name. Karma (or the law) will catch up to you.

Got us out of a hot mess of a situation quick. Owner came…read morebefore his guys could even get there. Very happy.

the service itself was fine, but my interaction with the owner was disappointing. I found him to be…read morerude and unprofessional, which made the overall experience unpleasant. Because of that, I wouldn't recommend working with them.

After a few Plumbers failed to find the source of the sewer smell in our restaurant, we were…read morereferred to Scott by our building manager, who's been using them for years on all of their properties. Scott, Zach and Will quickly found the true sources of the bad odor and resolved the issue. I'm only sorry we didn't find out about them earlier since a couple customers already complained, but better late than never. Apart from being very good at what they do, they're great guys to work with, and they also leave the work area clean when they're done. I can't recommend them highly enough!

Came early (like when does that ever happen?) and were super speedy…read more I do wish they would've asked if they should wear boot covers because we are a no-shoe house, but I don't think most places would consider that standard protocol. They detected the leak quickly and charged me $88. Great experience, nice people, speedy service.

I am really disappointed with the quality of service I received from Delta Plumbing…read more My first interaction with Delta was when they uninstalled my toilets. I understand that plumbers often have long days and multiple jobs to complete, but that should not be an excuse to place my toilet seats in front of my front door out of frustration, leaving residue on my patio. My second interaction was for the installation of the new toilets. The plumber arrived at my house and immediately attempted to give every excuse as to why he couldn't install them. After speaking with his boss, he came back and said he would install them, but not before explaining that there was new staff working at their call center who didn't know what they were doing and that the details of the job had been explained incorrectly to me. At that point, I honestly just wanted the toilets installed, so I offered to show him my work order. He responded by saying, "I'm not here to argue," and walked away. He then installed the toilets, and when he was finished, he asked me to inspect them. He still appeared frustrated as I walked through the house to look at the work. The brand-new toilets and my floors had a significant amount of residue on them from the installation, but that was not my main concern. One of the toilets was installed at an obvious angle. I am not being picky--it was clearly crooked. I asked if he could straighten it out. Frustrated, he told me the toilet flange was off and that if I wanted it fixed, it would cost $4,500. He then told me to sign off on the job. I also asked him to take the sink that I had paid for him to remove from the house. He refused, stating that it would be a "liability." He said they would simply refund me instead. He then left, leaving behind both the sink and the trash. I admit that I knowingly signed the paperwork because I did not trust the company to properly correct the issue. I later had another plumber come out to inspect and fix the work. He told me there was nothing wrong with the flange and that the crooked installation was most likely the result of laziness. Over the years, I have had many positive experiences with tradesmen and have great respect for the hard work and effort they put into their jobs. Unfortunately, this company did not reflect that level of professionalism or workmanship, and I am truly shocked by the experience I had.