They came out the same day within 3 hiurs- diagnosed the refrigerator issue. Ordered parts and 3 days later returned to fix the frig. They were pleasant, communicative and fair with pricing. We needed new gaskets for the doors and a new fan. Andrey spent about 4 hours on the entire repair process- price was less than $500. I would recommend them. Other companies I called, there was chat GPT answering the call. I got a real person who answered and when there were questions, they called me right back. I would recommend their services read more

Can you get in touch with the repairman you sent out? It's been over a week and we still don't have our refrigerator repaired.

Our refrigerator had a little glitch right after the repair was done, and Ryan was very responsive, coming back the next day. After that correction, our ice maker has been working great! Overall, Ryan was prompt, friendly, and professional. read more

Excellent, affordable and efficient! They saved the day and my fridge is in tip top shape again! The did an excellent job detecting the problem and solving it in a timely manner with great care. Top quality and a super value! read more

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Service was exactly how it should be done. Quick, efficient, on time, and within our budget. Although they didn't have the part for our fridge. It was ordered and promptly delivered within 5-6days of the techs initial diagnosis. Great experience all around. Thanks! read more

I don't like leaving poor reviews but I've gone over and over this experience and decided to just go ahead and leave my honest impression. The technician Ryan was nice. He showed up a little after the end of the projected time window. I just really struggled to understand what he was saying through his accent. As a result I don't feel like I was fully able to communicate my concerns and understand his diagnosis. The problem reported was with the rattling noise my water dispenser made causing the water to sputter out whenever this noise started happening. He ended up finding a $106 part online and replaced the valve that connects the water line to the dispenser. I paid $356 for the visit and while the sputtering isn't exactly the same, it's still happening. I would have called him back but as I can't really communicate with him I didn't think it would do me any good. On top of all that, I had to pay by check to avoid some Russian bank fee if I understood what he was saying correctly. Pretty high price tag for not much of an improvement that I feel I'm stuck with enduring until the fridge has more serious problems. read more

They were able to fix the issue in my kitchen and replace the parts needed it just took several days for a simple repair and multiple people. read more

Honest Repair was great! They came out on very short notice to replace our garbage disposal. It was not working at all and water was backing up in the sink every time we turned on the faucet. So I really appreciated them coming out so quickly. The prices are reasonable and about what one would expect. Vlad was very professional and also nice. I would recommend Honest Repair to anyone. They are efficient and do a great job. read more

They came when they said they would. Analyzed the problem, said they need to order some parts. When the parts came in they arranged a time that fit my schedule. They saved my dryer. Repairmen were polite and explained the problem well. I was so happy not to have to buy a new dryer right before Christmas. read more

I have utilized Honest Repair few times already. The very first time, my oven broke and would not heat up. Honest repair showed up, diagnosed the problem and ordered the broken part. In a few days the part has arrived and my oven was fixed. And I haven't had any issues since. The second time around, my refrigerator water dispenser filter system needed a deep clean from the mold. Honest repair cleaned everything in a few hours. They are very affordable and professional service. read more

I loved the communication we received from these folks. Very professional, and accommodating. They did exactly what they said they'd do, and they did it well! Clean and professional. Great to know they exist for the future. read more

Daniel fixed my dryer squeak. Was kind and courteous, and deducted the cost of the 1st visit, from the cost of the repair.

Our freezer went out and we received a fast response. They needed to order a part, when it came in, they came out immediately and fixed the freezer. Friendly knowledgeable staff. read more

Our washer was not powering on correctly, so I contacted Honest Repair. They replied almost instantly, and they were able to have someone at my house less than 24 hours later. The repair was taken care of quickly & everything is working perfectly now. Great customer service & would definitely call them again! read more

We used finest repair for the first time to check our appliances and ensure we didn't have to replace if not needed. Daniel was prompt, knowledgeable and quick in inspecting, and even cleaned units that were horrible to extend life. We definitely will be using them as our new appliance maintenance people! Highly recommend! read more

Giving 4 stars because their messaging app almost made me have to wait another day and take another PD day but we got it worked out. Super friendly, fast and knowledgeable. I suggested calling and not using their messaging service to communicate. read more

Tuesday Daniel showed up, figured out the issue, ordered the part, and was back on Thursday to install it. He was quick, efficient, and done. The price was reasonable; and hopefully, the quality of work is great.......thank you! read more

Edit to my initial review....everything was excellent with Honest repair, we just experienced some miscommunication at the end/followup. It's a busy time of year! Thank you for your speedy response and requested information. read more

Regardless of the business owners reply to my review, the fact is that his technician did not install the seal correctly. He does not know my schedule and how often I may or may not have used the appliance after his tech installed the seal incorrectly. Also, he only quoted a new "repair" price rather than coming out to check the work again and find out if in fact the seal needed to be replaced. The fact now is that the original seal is now installed correctly without any problems. read more

Amazing good quality service , easy communication. Highly recommend! Came on time. Great job. read more

My washing machine and dishwasher both developed problems at the same time. The technician, Dilshod, came out the same day and made my appliances like new! He explained all his work as he was doing it. Pricing was reasonable and I couldn't be happier! read more

I needed my gas oven fixed. They were able to get out right away and accurately diagnose the problem. Replacement part was ordered and installed within a couple days. Good communication throughout the process. read more

We called at 10:30 for help with our broken dryer on a Saturday and by 2:30 they'd come and fixed it the same day!

They were the first to respond to my request. They came out and evaluated it. They needed to order circuit boards so we had to wait a week for them. Unfortunately for them and me the refrigerator could be repaired without more labor and parts. We decided to get a new refrigerator. Honest Repair gave us a nice refund. Their serviceman was punctual, quick and personable. The phone staff were friendly and helpful. Would definitely use them again. read more

Dilshod diagnosed quickly and successfully installed a faulty pump in short amount of time. He was pleasant to work with and I recommend Honest Repair. read more

Quick service and great price. I called and got service the same day. Communication was spot on throughout the entire process. I highly recommend this business to anyone! read more

He accurately diagnosed the problem and ordered the part, came back and put the part in and found another issue and will be correcting that one as well. read more

no one wants a washer and a dryer to have trouble. Washer started leaking, dryer dial for cycles didn't work. But.... If you're going to have trouble, and you opt for service and repair, do hire Dilshod at Honest Repair. Good response time. Communicated when needing to order parts and return to install. Very thorough, reasonable and everything now is working. Bonus: We have a piano he noticed and he treated us to a couple minutes of his other talents After I asked. Great experience all around and no surprises! Sue read more

I initially gave Honest Repair a good review for working on our washing machine. We have warranty issues and there is a lot of inconsistencies as to what to do next. They throw the repairman under the bus and vice versa. I will wait to update my review but for now, not willing to give more than a 1 star for the trouble. We have paid for the repair in full yet they are unwilling to do warranty work unless we agree to pay for addition work and parts if needed. Doesn't seem right. read more

Quick turn around and great service. Quick diagnosis, transparent and clear on timing, and on-time. Will definitely use again.