I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

Morgan did a good job on my hair. Balayaged it and it was what I asked for. She was newer at the…read moretime and made me feel real comfortable. Super sweet and patient. I do recommend.

In and out within 40 mins and they were ready for me by the time I arrived Alex did my haircut and…read moremade me feel comfortable and did an amazing job! I felt like my hair was falling flat and she was able to give me a little volume back and styled it for me. The overall atmosphere was also great, good customer service. Thank you so much!!!

I'm extremely disappointed. There's a big hole in my hair on the back of my head that's about four…read moreinches shorter than the rest of my hair. Now I'm m gonna cut off all my hair. I'm so upset.

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

I got my haircut here about 3 weeks ago and it was wonderful. I have been here before but it's been…read moreyears -- when they were previously in a different space next door. I believe the gal who did my hair was named Bella. She is a lovely young lady with curly hair and the sweetest personality. She listened to what I wanted and did it very well! I chopped a lot of length off and she styled it so nicely after. I'll be going to her again next time. She is talented at her craft and very sweet to top it all off. Also want to mention that this salon has Kevin Murphy and Kerastase products for sure. This is actually how I originally found them -- I was looking to purchase Kevin Murphy products.

If you're looking for the best salon experience ever, go to Saskia Salon. Truly just go here. You…read morewill not regret it. Tayler is an absolute color genius. She has an incredible eye for tone and dimension and somehow just knows exactly what will look beautiful and natural. Whether you want a subtle refresh or a complete transformation, she nails it every single time. Beyond her talent, Tayler is so kind and patient. She really listens, explains the process, and makes you feel completely comfortable and confident. There's zero pressure. Straight up professionalism, warmth, and serious skill. The entire experience feels elevated and welcoming. Best salon ever. I recommend Saskia Salon and Tayler 100000x over. If you want stunning color and a stylist you can completely trust, this is your place.

michelle lewis was my stylist and she gave me a beautiful face framing and a PERFECT concave…read morelayers. the educator came over to check her work and had NOTHING to correct. best cut i have gotten

MARLEE IS SO GOOD EVERYONE GO TO HER she's so sweet and will…read morelisten to u rant i got a haircut and blowout including shampooing and my hair feels amazing

Vonnie is the most amazing hairdresser and human being. She listens to your needs and delivers…read moreevery time. Being a person that has very difficult hair, she takes the time to make sure it's done perfectly and also makes my time there enjoyable. Never forgetting the little details, no matter how long it takes. My color and hair has never looked so good.

I've been seeing Vonn for over 20 years and I truly can't imagine trusting my hair with anyone…read moreelse. She is incredibly detailed and intentional with every single cut and color. Nothing is rushed, and everything is done with purpose. Even after all these years, Vonn still does a thorough consultation at every appointment and really listens to what I want, which says so much about how much she cares. She always recommends what's best for the health of my hair and I trust her completely because she puts so much time into learning and educating her clients. On top of being insanely talented, she is also so kind, thoughtful, and deeply dedicated to her clients. I'm beyond grateful to have her as my stylist

Karim Soto (hair stylist) is an outstanding stylist that takes pride in his work. I love how…read moremeticulous he is and to find somebody who takes such pride in their work is so rare. I can't express enough how amazing of a hairstylist he is. I have been searching for a new hairstylist for over three years and I've definitely decided I'm sticking with him from here on out. This was my first visit and haircut with verbena and he gave me exactly what I wanted and more. He listens and educates and I highly recommend him for any of your hair care needs. For reference I have thick long curly hair and needed him to fix an uneven, long layer situation and he overdelivered. The salon itself was very clean, and welcoming with a great environment, and the staff are absolutely amazing. Great customer service!

Had my hair layered by Ainsley! She was very personable and a great conversationalist. She…read moreexplained the process, asked the right questions, had the skillsets within her craft and made the experience great. Never had my haircut and be so inspired to work out afterwards, haha. (You'll get it if you meet her.) The salon was spread out within The Palette Collective building, beautifully designed. Good pricing, online booking, and conveniently located in Tempe. Go see her!

Love coming here. Always like the look and the layout of the place. I've been coming here for a…read morewhile now with my stylist, Julia. She's the best and always fun to work with. Easy to talk to and gets my hair cut right each time. Even helps me clean up my eyebrows when they get a little wild!

I sent a text and it was answered in a reasonable amount of time. My stylist was Nicole and she was…read morewonderful! She listenEd to me! I have curly hair and most don't listen to me. I really appreciated her and highly recommend her. Thank you Nicole for a great haircut and great conversation. Visitor from WA.

10 STARS I've been getting my haircuts from Youmi for about…read moretwo years now, and I honestly won't go to anyone else. Before finding her, I was constantly bouncing around from hairdresser to hairdresser because nobody could quite get my stick-straight short hair right. Youmi is amazing! She is kind, friendly, precise, and always listens to what I want. Her head massages are next level and I always leave feeling refreshed, relaxed, and looking better than when I walked in. She's friendly, respectful, and just genuinely great at what she does. If you're looking for someone who really knows how to work with straight hair and gives you a consistently great cut every time, go to Youmi. She's the best!

I've gone to Youmi for several haircuts now and she's delivered on a few different male hairstyles…read more She's always on time and efficient. Pricing is reasonable as well. Highly recommend!

I would give 0 stars if I could…read more I called prior to making my appointment and asked specifically if they had someone that could it a pixie style haircut. She said yes we do. She placed Me with Sarah. I get to the salon and Sarah greeted me kindly. I showed her 2 different pictures. She said ok, she shaved my sides but the sides were not tapered like they were supposed to be , she started cutting it and like the 1st picture, which was longer than the second picture. She messed that one up and tried to cover it up, I agreed to go shorter like the second picture which was quite a bit shorter and I walked out with a short flattop for a freaking man. She knew I wasn't satisfied and her response was well at least I nailed the sides. I held back my tears, and wanted to get out of her chair before I ended up with a shaved head. I walked up to pay and she hovered until she saw me tip. WTH. Please if you are not competent enough to cut the style just say so. I would have had way more respect than you proceeding and giving me a flattop. For future DO not cut someone's hair if you are not comfortable doing so and then say well at least I got part of it right. Do not go there. I want my money back what a nightmare.

Candace is my GO 2! I moved to Tukee area from west Phoenix…read more8 months ago and from the very beginning I knew she was going to be my new stylist. I go in every 2-3 months for a deep conditioning & trim she brought my curls back to life and has my hair growing past my shoulders since. I just left yesterday getting a Brazilian blowout along with split end repair deep conditioning and trim my hair is beautiful, healthy and soft being a curly haired girl it's hard find in a stylist that takes care of my hair CORRECTLY she has truly saved me from the damage and bad experiences I had with others and her comforting words and overall customer service goes above and beyond I get an amazing service with wonderful quality time for advice and girl talk I am so glad I came upon her ! She was always be my Go 2 @ Arizona Co highly recommend