1. Honey Badger Performance

    1. Honey Badger Performance

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    San Antonio, TX

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    Honey Badger Performance

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    6 months ago

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    We were in the market for an ATV and Yelp and Google led us to Kent Powersports in Selma and New…read moreBraunfels. We went to both locations but preferred this Selma location due to their wide selection of products. We picked up the Polaris Sportsman 450 H.O. EPS and Hammerhead MudHead 208R and was able to get free delivery to our home that evening literally less than two hours from the time of purchase. Our sales person, Chris Torres, was knowledgeable and explained the various charges such as freight, prep, doc, registration, etc. We did some negotiating such as getting the convenience fee for using a card waived. (That was a value of $400). Things to Note (and reason I removed a star): They don't inform you until it's time to pay that they charge a convenience fee for using a debit or credit card. We were also suppose to sign a paper after a full inspection at the dealership. It was already closing time and it was being loaded up in the trailer and unfortunately we weren't given the opportunity to inspect it prior to loading. We ended up signing the form after delivery in the dark at 8pm with no full inspection due to visibility. They also didn't have a full tank of gas in the Hammerhead MudHead.

    I've been having trouble trying to get a hold of somebody that will help me. I bought a maintenance…read moreplan last year and I'm trying to update it. I have reached out by phone, text and chat. I even did a store visit and no one has helped me update. I've been promised a callback back and it has been over a week bordering on two since I started reaching out to them. Horrible customer service.

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    This dude deserves a 5 star rating cause he does such bad*ss work. I called him around 11 am and…read moreasked if he would look a my pump on my boat and he said he usually doesn't work on boats but he would take a look at it and I'm SOOOO glad he did. I had the boat there around noon and by 6 pm he had it done. Pros: Great pricing Awesome work Over and beyond to fix the problem Really nice guys. Cons. None.

    To start off I've never left a review for a company before but my experience with this shop was…read morecompletely horrendous. Took my 09 CBR 1000rr in to Black Widow to get a full service done, a new set of fairings put on and a new headlight assembly put in. Was told that it would be over 1k to do which seemed a little high to me but I was fine with seeing as they had good reviews and everything. Took almost 6 months for me to get my bike out of the shop. When I finally did get the call that it was done, I went up there to pick it up. I go back to check out my bike and noticed my passenger seat was missing, passenger seat lock missing, passenger seat strap missing, spools were missing, battery charger that I had left for them to use (said they didn't have one) was missing, fairings not lined up to each other, and the bike was just filthy with dirt and dust all over it. My bike seemed like it was basically parted out. I told Jon Keller, the owner of this place, all the stuff that was missing and his response was "oh that's you brought it to us". What a load of crock that was. My bike was perfectly fine when I had brought it in with no issues just wanted a service and a few things done to it. So he goes to start my bike up and it wouldn't start because the battery was dead. When I brought it in it had a brand new lithium battery in it, hence why I left them a battery charger. So he jumps it with his home made battery charger, since mine was stolen, and it starts up. Almost immediately it starts to overheat. Hmm that's weird because I had brought it in to get serviced and It's never overheated on me before. Jon Keller begins to put engine coolant in my bike and it just pours out the bottom of my bike onto the shop floor. Come to find out the drain plug to my engine coolant WAS MISSING!! Wtf. So there was ZERO coolant in my bike! I had brought this bike in to get serviced! Jon Keller STILL charged me $1200!!!! I only paid it to get my bike out and back to my house before anything else happened to it. Be very careful of this place.

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    Arrival there at Kent and made contact with the service manager Steve, nice welcome from him, he…read moregot my vehicle in, Kent did the repairs as stated and got me out in under then two hours. Very friendly stuff in the whole store. At the end I was quoted the cost of the repair and no additional fees added to the final cost. I will return again for my Honda Goldwing needs in the future, thank you very much much Steve for your patience with me due to some weather concerns traveling from Georgetown to your shop, have a great day.

    I'm going to buy a 2024 Gold Wing, so I went into this dealership since it is the closest to my…read morehouse. Upon arriving I was met by a salesperson with no knowledge of the bike so I moved on to the price of the model I wanted, the first price was a $1000.00 higher than the Honda website, after questioning him he said he gave me the price for the DCT model by mistake, after correcting the price I asked him what the price would be out the door so he gave me another price with no breakdown of how he got there. I asked for a breakdown and he said he couldn't provide it, so I approached the manager that he had been going to for the pricing and he told me they don't give that detail and if the price was to much just don't buy it! Keep in mind that all the prices were just scribbled on a business card. I will continue shopping and will be buying a 2024 Gold Wing but not from this dealership, I will take my business else where. So what happened to the slogan "you meet the nicest people on a Honda?

    Honey Badger Performance - motorcyclerepair - Updated September 2026

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