I have been coming here occasionally and have never had a bad experience. I got the bikini wax in…read morethe past and tried the French bikini today. I'm so happy with my service and would recommend. Kalei was very skilled and made the time go by fast with comfortable conversation. I appreciate this because I let her know ahead of time that I'm a wimp when it comes to pain. We were done in no time and she was even able to fit in a brow wax add on I forgot to book. I feel good walking out with confidence!!

I had my appointment with Kalei and she was so great! She made me very comfortable and kept…read moreconversation going. I'm not sure what kind of wax they use but this was the least painful wax experience I've ever had. The cherry on top was the super cute vibe! It's girly and welcoming. I'll definitely be coming back and I'll be booking with Kalei!

I decided at the last minute to get my brows and upper lip done. This wonderful lady named Prophecy…read moretook great care of me. She was very gentle, pleasant, and soothing while caring for me. At other places my skin is left a little bit red from the waxing, but not here. Prophecy took great care of my skin. I love the look of this little store and especially the positive vibes from Prophecy. Prices are quite reasonable. Will definitely come back again!

Appointment Sunday at 1:30 pm for my daughter. At 2:00 pm the cerologist expressed concern over…read moreredness under her eyebrows. It was red and irritated. Thinking it was possibly a minor reaction, she put on ointment before we left. We iced and medicated it but it started to get sore. Monday morning, it was definitely patches of skin removed. Called Waxing the City. Manager not in. Left message. Received a text message from the person I left a message with to email the manager. 50 hours after her appointment..... 31 hours since I've called...... NO Response. NO Apology. NOTHING. **picture is from this morning. TWO days after** Also, she's been here before. More than a few times without any incident. And I don't think I need to name the cerologist as mistakes happen however not returning my call in a timely manner is not a mistake any manager should make. Waxing The City manager, if you're reading this - don't bother.

Best Brazilian of my life!…read more I booked a full Brazilian wax. Jazmine was not only crazy fast, but also super thorough. Her space is so cute and inviting. Her service was cheaper than most in the area which is crazy considering how much experience and skill she has. I loved how much information I took away about pre and post wax routines and little tips and tricks for keeping my skin healthy. Loved the vibes and the experience. Will officially be my go to spot in Kailua! Thanks again!!!

When you find *the one*, you know you gotta follow them to the ends of the Earth (or island, in our…read morecase.) I used to be a client of Jazmin when she worked in a waxing salon in town, and she branched off and opened her own waxing studio in Kailua! Even though I live smack dab in the heart of Ala Moana, I will happily make my monthly pilgrimage over the mountain to see her - she's just that good. The waxing studio is on the second floor of the building, right at the top of the stairs that's facing the parking lot. Her space is super clean and welcoming, with a waiting lounge in the front. I have no idea how she makes something as painful as waxing such an easy experience - it's amazing how smooth my skin is, with no irritation after. She uses hard wax, which is much gentler than strip waxes (or me trying to tweeze each hair one by one...) She's also very meticulous about brows, making sure that everything is as even as possible, and never made me feel like she's rushing through my appointment. I appreciate that she checks with me to make sure that I'm happy with the shape and fullness before I leave the table. Long story short, Jazmin is amazing and worth the drive! Definitely recommend going to see her!

I absolutely loved my Brightening and Dermaplaning facial with Mariolga! I'm excited to get back…read moreinto a facial routine and it's so great to have this studio in Kailua town. The space is inviting with a pleasing aesthetic. And Mariolga was amazing; she took the time to explain steps and was always making sure I was comfortable. Tip: add the hot stone shoulder massage to your treatment. It was divine!

Best Esthetician place in town! Quality service, exceptional, honest and high quality productscute…read morespot in the heart of Kailua town. See Vanessa service with a smile!

This was my second appointment with Bella, and she's the best! She's so sweet, does an amazing job,…read moreand always makes me feel comfortable. I'm so glad I finally found my go-to sugarist!

I've been sugared a few times and have always had nice visits. My last visit was with Alexis, and…read moreshe was so wonderful! She was very experienced. Her bedside manner is calming, and I'm happy with my results. I will be rebooking with her going forward, although all the ladies do a great job. Alexis stood out as someone who knows her stuff.

I have been meaning to write Noe a review for a long time now. Things always get in the way. One of…read moremy new year resolution for 2025 is to sit down and make sure I give credit to all of the vendors I love. I met Noe almost 10 years ago when she first started her business in the South Bay. I was desperate to find a masseuse as I had an awful, head pounding debilitating migraine that would not go away for days. I found Noe on Yelp and she was able to take me in right away. Noe is a miracle worker, after one hour of massage, the migraine completely went away and I walked out feeling normal again. I have gone to her for a massage ever since then. After a few years, I decided to try her facial too. I would go whenever I can but as soon as when I am able to afford a facial monthly, I made it a monthly routine. I followed her to the many locations she moved to in the past 10 years. There were times I tried other services because they were closer, but always end up regretting it. So I'm going to be loyal client for life! Noe has always been keen on researching and adding services that provide the best results. When she started to provide Qi treatment, I tried it and saw a difference it made on my face. I feel lifted, plumped and hydrated with less fine lines. It also lightened my dark spots! The last thing I have to add is, everything she offers in her shop is carefully curated. I love the Eminence Organics skin care she carries. They use pure, natural ingredients that is potent without chemicals. It absorbs fast and it works. My only regrets is I didn't start using them sooner because they are more costly than the products I have been using in the past. But I really think it's worth it in the long run. One thing that really saved my skin is using the toner and their moisturizer. Their mists (toner) produces such fine spray it makes my skin feel super refreshed and hydrated. My skin literally feels 10 years younger after using their products religiously. I am planning to start using the serums too. Now Noe is my go to person for all my skin care needs. And I'm so stoke that she is finally back in the South Bay!!!

Noe is amazing, she's so sweet and friendly and oh so talented. I've been looking for buccal facial…read moremassage here on O'ahu and it just isn't really offered anywhere so I was thrilled when I found Remedy. Noe's space is newly opened and has such a clean and calming atmosphere. She has tons of experience and recently moved back home to open her dream spot after developing and honing her craft in LA. If you're looking for a place to get pampered and unwind, this is it. She uses only the best products and leaves you feeling recharged and rejuvenated. Noe does not disappoint, I will def be back. Go check her new place out!!

The ONLY person I trust with my brows!!! I have some amazing before and afters and I feel like…read morethat's all you need to see! Kiana offers so many services: waxing, tinting, brow lamination, permanent make up, lash lifts, and more! She really is the one stop shop for you looking and feeling your best. Parking is easy to find and the studio itself is a private studio. Kiana is so easy to talk to and makes me feel fully comfortable throughout my services! My go-to services are a brow lamination and brow stain/tint. It just makes my life so easy

Kanoe is the BEST. Her expertise on lashes and lash care show through her talented work. I highly…read morerecommend going to her if you're looking for a new lash tech. She is detail-oriented, which makes for the best work. I always leave with lashes that make me feel so confident. Kanoe is also so sweet and always makes me feel at ease during my appointments. Her space makes for a super relaxing process through it's cleanliness and welcoming vibe. I highly recommend her services for anyone looking for quality lashes.

I've only received lash services here and Ai and Anne always do an excellent job. Quality work and…read moreefficient timing. Reason why I give it a 4 stars, I was quoted $115 instead of $110 and I already agreed to pay prior to taking pics of their updated menu for 2026. Please make sure you're being charged correctly before paying for your services. I am aware that it was my fault for not checking or questioning the price. Other than that, service was good.

Customer service courtesy for loyal customers that come in frequently and spend a lot of $ to do…read morefills on lashes and nails. When something doesnt look right customer appreciates a one time courtesy in policy to make it right.

5 Stars - Exceptional Service at Sugar & Skn!…read more I had an absolutely amazing experience at Sugar & Skn, and I can't say enough great things about Genesis! From the moment I walked in, I felt welcomed and completely at ease. The studio is beautifully maintained -- clean, serene, and inviting -- but Genesis is what truly made the visit unforgettable. She is incredibly knowledgeable, professional, and kind. Genesis took the time to explain every step of the sugar waxing process and made sure I was comfortable throughout. Her technique is flawless -- gentle yet efficient -- and the results speak for themselves. My skin was left incredibly smooth with little to no irritation, and the entire experience was far less painful than traditional waxing. What really stood out was Genesis's attention to detail and genuine care for her clients. You can tell she's passionate about what she does, and it shows in her work. She creates a safe, judgment-free space that makes you feel confident and cared for.

Genesis is amazing! She is the first and only person I've gone to since moving here 10 months ago…read more She makes Brazilian sugaring way less painful. Super professional, friendly, and the results are always perfect. Highly recommend her!

Sandy does my manicures and Tina does my pedicures, and they are both amazing. The attention to…read moredetail is always on point, and they're so sweet and welcoming every time I come in. Sandy has the best sense of humor and always makes my appointments fun and relaxing. I also really appreciate that they always try to fit me in, even when they're busy. I always leave happy with my nails. Highly recommend!

Update: Jeez, this place is amazing based on customer…read moreservice alone. Jackie is so accommodating! I'm simple and got a mani (polish only) which came with hand and shoulder massage. I wanted to cry because I couldn't get an hour massage! (Jk but I would pay) I also got eyebrows, lip and chin waxed. So perfect! Jackie actually reshaped my eyebrows and I love them. Call for an appointment and make sure they are available. You will not regret it.