Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.

All I can say is we will not be back after the grooming they did for my dog! Disregarded all…read morerequests and directions for length, coat, trimming of the tail. Walked out actually having the thought to double check it was the same dog we had dropped off.

Very expensive clinic, which would be acceptable if their service was also top tier. It is not…read more They prescribed my cat some HP food that helped her immensely but when I tried to order more they said because it had been 10 months since my last visit they could not fulfill my order and I'd need to come in again. Beyond frustrating as I was out of town and really needed to order more food to help my cat sitter. Will no longer be taking my cat to a vet that does not allow me to order the food they prescribed due to not visiting for 10 months. Absurd

I brought my new shelter kitty in for his six-month rabies shot and wellness check, and I was very…read morehappy with the professional, loving care from Dr. Berkey. I was able to get an appointment for the morning after I called, which was nice. The reception area was basic, and the counter staff were accommodative, with the vets as the real stars. I also found the price to be reasonable - $43.50 for an initial wellness check with a one-year rabies shot. Excellent overall.

Wendy's personalized service and care for my two dogs was excellent. Being a fussy dog mom, she…read moreaddressed every concern before I left them with her for 9 days! I have a lab mix with separation anxiety and escape issues. Wendy sent me updates each day and my little lab had no issue. In fact, she made friends with Wendy's lab. I appreciate that she didn't judge my worries and cared for my pups like she would her own.

Wendy's Pet Service is fabulous. Wendy and her staff truly love animals - I wish I had found them a…read morelong time ago! They are extremely reliable and personable. Can't recommend this service enough!

We have used Pet Ranch before, but it's been a few years. We just took our boys there for a day…read morevisit and they came home and drank a whole bunch of water, like they had been without all day. They told us our boys had some anxiety and nervousness and when they went in with other dogs, they acted shy and standoffish. For a first time evaluation and daycare, you would think the staff would know how to introduce dogs to others in a fashion that would make them comfortable. I mean how are dogs suppose to react with they aren't normally boarded like this. Our dogs are very social at the dog park and in general. My wife asked where they had been all day, and they said they had been separated but saw dogs in passing. Which made us think they had been in a kennel all day. Regardless our boys will NOT be going back...Very bad experience.

Under staffed and poor management. Staff constantly changing and poor communication.read more

Been taking my dog Lucky there about once a week for over two years. Even boarded him on occasions…read more Can't say anything bad at all about this place. When he is at the day care I watch from time to time to see what he is doing, and it is always fun to watch. I have never seen any mistreatment at all when watching. If a dog has an accident, they are right there with a mop and towels to clean it up. The groomers do an excellent job of grooming him. On his spa days he always comes home smelling nice and fur is soft.

Thanks for caring for our pup! Great experience, dog seemed to enjoy his stay. Nice having live…read morefeeds to see our pet while away.

I can no longer support this business which makes me sad because I think the owner is a really good…read moreperson. I had taken my dogs here for boarding for years, but no longer will. It seems like a lot of extra charges now and one of my dogs got hurt there. I know it was an accident because I witnessed her jump up on the park bench in the front waiting area and her leg went through it because there was no cushion on the bench. I ended up having to pay $200 for my vet to look at it and do x rays. Luckily it wasn't broken, but I feel like a simple precaution could have prevented it. Whenever I would pick up my dogs lately, they would be so nervous and acted like the couldn't wait to get out of there. I'm wondering what is going on there that I don't know about. They would also reek when I got them back, so I doubt there is very much cleaning going on there. I really hope they can improve.

Customers beware prior to booking your dogs here. Communication was terrible before, during & at…read morepick up. Picked up Sunday 10/20, on Monday I noticed Lunas ear was puffy & full of fluid. A hematoma I believe. I wouldn't know if anything happened at boarding bc I was given no update at all if she played with any dogs, alone etc. photo of her ear below. She's never had anything like this happen before in 2 years. She is seeing a vet soon today is Tuesday 10/22. I asked for 3 days for an update on my foster dogs whom boarded here and once I did get an update it was snarky from Christy the owner (text below) . I've used boarding facilities before & the facility has always been kind and happy to provide an update every couple days & they are very busy facilities as well. When I picked them up besides Lunas allergy medication nothing was removed from their bags as indicated at drop off, their treat balls for their kennels were still full with the same treats and none from the treat bag had been used. At pick up I was handed both wild excited to see me dogs at the same time & they are both very strong dogs, & before I could get spun around with their leashes thinking I would be provided an update Christy had went back into the office. No greeting of hello, goodbye, zilch. There are many boarding facility's to choose from just do your homework before choosing one especially if you need to leave town for 10 days as I did. Dogs seemed fine at pick up overall. This was the 2nd time they've boarded here (my fosters) and my experience prior was similar retaining to communication. I'm out of town for Christmas from 12/24-12/26 and found another wonderful place in lees summit to board my own dogs & fosters. Thank you Suzanne

For those wanting to make sure your pet is loved and cared for while gone, Paws Play Rewind is the…read moreanswer! Roxanne made sure that my golden retriever received all of the love and attention his heart could desire while I was away. I received pictures and updates with each visit, making it much easier to be away from my pup. Couldn't recommend more!

I found myself in a pinch.. and needed a dog walker urgently. I reached out to a couple businesses,…read morebut unfortunately was out of the service area for paws play rewind.. the owner let me know quickly, politely, and offered a reminder about sitting services if needed in the future. I appreciated the prompt response!!

I have used Latchkey Pets multiple times to watch my dogs and ferrets while out of town, and they…read morehave done a fantastic job. They are always available to take care of my furry fam, even at short notice. Not many sitters will watch ferrets, and they have done a great job with them. As Ferret parents know, ferrets can take a little extra care, and Latchkey Pets has shown me they can provide the necessary care and spend extra time with them. Knowing my fur babies are in good hands, I have always felt at ease when away. Their sitters are skilled, professional, personable, and polite. They send daily pictures of my pets, which is fantastic to see how they are doing, and they keep a detailed log of what was done each day. I have used them for daily visits and overnight stays. I can't recommend this group enough if you are looking for a pet sitter you can trust.

We hit the jackpot when we found Latchkey Pets - Nicole takes care of our fur babies like they are…read moreher own. Very communicative and I love getting pictures and videos of their walks and backyard shenanigans!