My wife and I departed Denver on 13 Dec 2017 in our BMW M6 and were bound for Chicago. After…read moredriving for about five hours we decided to get a hotel in Colby, Kansas. We got up the next morning and when I looked at the outside of my car, I knew we were in trouble: oil was all over the side of my door and was dripping within both front wheels. Knowing there was a serious oil leak some place, I decided to start it up so that I could check the oil level and found we were more than 1.3 quarts low. After making a few phone calls to local auto parts stores (grand total of two) to find the required oil for our M6, I had no luck. With no certified BMW repair shops within at least 100 miles, we had no choice but to get back on I-70 east and start driving. We drove about 20 miles when the lighted warning came on that read 'oil level is below the mininum and continued driving could damage your engine'. We took the next exit, which happened to be a TA Truck Stop and Repair in Oakley Kansas. Before going in, my wife and I prayed for Gods assistance in this predicament we were in. I went in and told the guy in the shop our situation and his only suggestion was to call the NAPA auto parts store up the road to see if they had oil. I called and they said they could overnight however much I needed and have it by 730am the next morning. So I drove over there, paid for the oil and asked him if there was a local shop that could hoist up my vehicle to help find the leak. I drove over to the place and the guy came out, shook my hand and said he was expecting me. His concern was genuine and appreciated. They hoisted it up, took off the plastic guard, and cleaned off the oil (and there was ALOT of oil). Within 15 minutes they found the exact part that was leaking: the oil cooler located in front of the radiator. BOOM! Thats what we needed. But being in the middle of Kansas where no one drives a BMW, the closest place to go to was BMW/Volkswagon in Topeka, about 250 miles away. So I called them and was connected to Melissa in the service department. After listening to our situation, she totally prioritized an appointment for us and then transferred me to the parts department to assess availability of the needed part (oil cooler). The parts guy took all of my information (including the VIN for my M6) and found out that they did not stock the part but said it could be overnighted and arrive by 9am the next morning. So they placed the order and we hoped for the best. Fortunately, the oil arrived at NAPA autoparts the next morning and after adding two quarts were started our journey to Topeka with the oil leak in full flow. Melissa had asked to keep BMW Volkswagon informed of our travel progress and give them an ETA when they could expect us. We kept in contact during the trip and after having to add one more quart of oil during the trip, we arrived at BMW Volkswagon in Topeka about four and a half hours later. Melissa met us at the service entrance and despite the fact that our car got oil all over their indoor driveway, the staff there was extremely helpful and professional. I honestly felt like we were in a hospital emergency room for BMW's. They (Melissa) graciously provided a loaner car and also gave a list of local hotels to stay in since we had planned on staying in Topeka that evening. After arriving at the hotel, they called and providing us with an estimate to install the part. They then proceeded to install the new oil cooler in record time as only professional BMW techicians could do. As if that was not enough, BMW Volkswagon (Melissa) was further gracious by deliveriing our fully restored BMW M6 to the hotel and picked up the loaner, saving us a trip of having to drive it back. BMW Volkswagon also gave us a very nice courtesy travel gift to top it off. As I look back over all of this and the way events just fell into place, I firmly believe God answered our prayers and worked out the details using awesome people in Oakley Kansas and the awesome staff at BMW Volkswagon in Topeka Kansas. Thank you all and Merry Christmas.

I don't usually leave negative reviews, but this experience was beyond frustrating…read more We brought our vehicle in for a "no start" issue. We left with more damage than we arrived with an O2 sensor that had been chewed through and a hole in the airbag suspension line. The vehicle had no codes related to the O2 sensor before this visit and was in stable condition when it left our home. When we raised these concerns, they refused to take responsibility or even consider that the damage may have occurred on their property. Instead of making it right, we had to pay to have the vehicle towed elsewhere, where it was properly repaired at a much more reasonable price. To make matters worse, their pricing was significantly higher than other locations, to the point that our warranty didn't even cover the full bill. As a business owner myself, I believe in standing behind your work and taking care of customers when something goes wrong. Unfortunately, that was not the case here. I would strongly caution others before choosing this place. Our experience left us with more problems than we started with.

I'm a big fan of this place; super professional and fair. I was driving across the country and had…read moreseen 3 mechanics. I found Yinglings online on my route and decided to try a 4th to fix the battery problem in my RV. They got me in the same day, identified the issue, worked quickly and ended charging me $400 less than they thought it was going to be because of finding a different part... didn't even accept a tip. Very honest. Also, they were very good about social distancing and wearing masks, which made me feel good. And, even offered to let me sleep in my self-contained RV in the parking lot. Highly Recommend. Devin was a big help.

Had another great experience with Yingling's auto Service. Fast, courteous service, with free…read moreshuttle that was clean and timely on return to the shop. All services done and recommendations for preventative maintenance provided. Will definitely use again for all maintenance and repairs!

We found this mid range suv at Premier for our daughter who is in college. We drove 2 hours to test…read moredrive it and decide if it was what we wanted. From the moment we got there, we had nothing but stellar treatment. We test drove the car and loved it. It had been detailed and thoroughly cleaned out before we even drove it. We were beyond thankful to Jordan and his staff for helping us . They went out of their way from the beginning to assure everything went smoothly. Even 2 months later while tagging our car, I touched base with Jordan and he was willing to go the extra mile to help me. We highly recommend Premier Auto!

I finally decided it was time to upgrade my ride, and I found a CR-V at Premier. I went to test…read moredrive it and loved it. Jordan was extremely helpful throughout the process! There were some minor issues with the car and they had it fixed quickly so I could take my new vehicle home. highly recommend!

I've been using Mike's for years, and his father's shop before he retired. Have always received…read morefirst rate work at a fair price performed by Mike and his experienced crew. Recently a former co-worker mentioned she used Mike's services because she knew I always had Mike work on both my personal and company vehicles; in short, she was very pleased with their work and prices. Simply a no-nonsense shop that do things right and fairly priced. Honest and forthright.

First off I was told the estimate would cost 26.50 then when I call to see if it was ready they…read moretell me it will be 95 bucks. I complained over the phone. When I went to the shop to pick up my truck and pay, the owner came out all upset because I called them out on the bait and switch they had going on. I pointed out the sign that shows the 26.50 fee and he tore it off the wall and tossed it acrossed the room. He then started acting a fool and taking his hat off and telling me he was in a fighting mood. I said I would pay the posted fee then he told me to get the F**K out and never come back or he was about to unload on me. That was the funniest part. He would have had a heart attack. It's a good thing I was in a rare good mood. I took a picture of the sign before he had his babyfit. Beware of a shop that acts a fool like this guy. I am pounding my head trying to figure out how he is still open with the way he acts.

this is in response to upset w. I live in Topeka, Ks. why it put me in California I don't know…read more I got my car fixed by someone else and it runs great. I know it was an expense that I lost but now I know where not to go. I really liked doing business with Craig from Ramsey's.

I took my car in to have it fixed going by what the scan said because it kept jerking. He also…read moresaid it would fix it but when I went to pick it up was told it wasn't fixed that was not the problem they shouid have called me and told me so I didn't waste all that money. now I still have to get it fixed but not with him. I don't like to be mislead. plus bad for company.

Driving on I-70, our check engine light came on in our RV just outside of Topeka. A quick search…read moreidentified Shorey Automotive as having the best reviews and the ability to service RV's. We were not disappointed- Mike, Mark and the team ran a detailed diagnostic of the problem, talked us through the necessary repairs - new spark plugs and coils- and got to work on it immediately. They were accommodating to our large family, let us get things out of the RV, so we could spend time at the zoo while we waited, and had us back on the road 4-5 hours later. They personally called us a couple of hours later to make sure all was well. For an unfortunate situation, we couldn't be more happy that it happened where it did and that Shorey was willing to take care of us. Thank you.

Brought my vehicle here for secondary opinion on my BMW. The primary issue was a burning smell…read morewhich was caused by a bad valve/gasket that was leaking. I also noticed that my RPMs were off. They did their diagnosis. I was really happy they fixed the issue with the smell but even though they replaced the spark plugs, my RPMs are still off. Their cost was actually more than what I would have paid at the dealer but I do prefer to support local mechanics. John was nice to work with and I appreciated their communication and timeliness.

They charged us $1,300.00 to replace two coil packs and spark plugs. The truck broke down two…read moreblocks away after picking it up. We hired a new mechanic. He said, they only replaced one coil pack and no spark plugs. He did the work Doug's said they did and charged us for but didn't do. Truck runs fine now. Also, no one from Doug's will call us back. I'm going to have to start with consumer protection for now. Be aware of this place. They stole our money and lied to us.

Doug's quickly replaced my radiator for $100 less than the price he quoted me. My new go to for car…read morerepair.