We've been eating here for 25 years. My husband has always loved their beef pepper steak and they…read moredo have good eggrolls. We started having issues many times with their fried rice two years ago, tasting very sour rotten. They told us that's normal it's the soy sauce. We began ordering it with light soy, and haven't had a problem anymore. We did have to quit ordering anything with shrimp in it due to getting shrimp that were rotten tasting . Today we ordered two lunch menu beef pepper steaks, and one lunch menu teriyaki chicken . The pepper steak was terrible, both of them and the teriyaki chicken was absolutely not teriyaki sauce. It was some type of a bright red really nasty sweet sauce and it was battered and fried I never had teriyaki chicken that way. I told her this is not teriyaki chicken. This is not teriyaki sauce and she said our teriyaki sauce is different from anyone else's anywhere you've never had any like ours . Yeah that's because it's not teriyaki sauce. I've also noticed many times the bill way way higher than it should've been. Today our bill should have been $37.85 pre tax but was $50.05! And my husband has always been an over tipper so she's always been tipped extremely well. I checked every item and added it up, then confronted the waitress we were over charged $12.20 for 3 lunch meals. She said we were charged an extra.$2.50 to leave the vegetables out of my son's $8 (lunch special) beef pepper steak. Then she said we were charged $2 per person for light soy and egg in the fried rice that is included in the lunch meal. Egg is included in fried rice we never ask for any extra. She made up charges to add to our meal to get an extra $12.20 out of us. Another guy at the table across from us said as he was walking out that he felt he had been way overcharged for his two meals, and was wondering the same thing. They just lost two customers.

We have eaten here many times over many years and rated it 4/5 + constantly…read more However, our last 2 recent visits: March 27, 2026 score 3/5. April 2nd 2026 score 2/5. Our last visit on April 2nd 2026 was seriously bad. We came in at 12:05pm (just after noon). Walking, we were told to seat ourselves. There were about 3 other tables with customers. After about 5 mins the young 2 hair color Asian female waitress arrived. She was a 180 opposite to her normal self. She was blunt, somewhat rushed and bossy. Like she had a problem bothering her. Our Ice Tea and Meal order was taken. 4 Egg rolls, and a large shared Chicken Fried rice. 6 mins later our BURNT egg rolls arrived. I mean burnt Black on the ends and very dark over the rest. Then a few mins later the Ice teas arrived. Yes after the Egg Rolls. About 5-7 mins later, what they called Chicken Fried Rice arrived. It was lacking any flavor, and the normal ingredients. The rice was WHITE, not darken as it is normally. The looked very white like it had just come from a pot of cooked rice and not been skillet cooked. The rice was hard on the bottom, like it all had been rewarmed. Heck I could have cooked a better meal using Minute Rice, Wally World Chicken, a egg, and Soy sauce. We will give the place a few months. IF it is still open June/July we'll try it again.

Everything was so amazing, the food tasted great, service was amazing overall an amazing place to…read moreeat ! It was a great atmosphere to be in !

This is an interesting place, it's far from fancy, in fact it's probably closer to the opposite of…read morefancy. The restaurant interior is very small and a bit run down. Don't let that make you think the food isn't good because it is. Generally "Chinese food" is all the same regardless of where it's sold because it's usually just pre-made frozen food assembled and cooked to order. Not Chen's, they make this from scratch. Real ingredients. The vegetables were just cut up and cooked for you, not pulled frozen from a box. If you want typical fast food Chinese food go elsewhere because at Chen's you get real deal, freshly made food. The crab Rangoon was easily the best we've ever had. I could make a meal out of it. I said the interior restaurant area is pretty small but that may be by design because it appeared that most of their business is carry out. While we were there it was nonstop people coming in to pick up orders. After our visit I can understand why, the food is very good and it's fast. We highly recommend this restaurant.

Food just keeps getting better and still great service. The updates inside are nice, too.read more

Food was very good and prices are reasonable. We will be repeat customers. I do wish there was the…read moreoption to dine in but it is take out only.

ordered an hour before closing , service was excellent, food was as hot as could be , the general…read moretso's I ordered was incredibly crispy but perfect (usually they get soggy quick ) honestly I was so shocked the place wasn't jam packed. If you want Chinese near Monroe this is the spot 100%

Cozy little place with cute decor, and soothing Chinese music, love that…read more Servers are very attentive, service was very quick. Food came out hot and fresh. The entrees were good, we upgraded the white rice to fried rice. Literally, had no flavor, a little bit of color. Great place if you have a taste for Chinese.

今天早上大约 10:57，我和太太来到餐厅。门没有锁，所以我们进去等。工作人员告诉我们 11 点才营业，要求我们出去等，还说外面的 sign 亮了才能进。…read more 我完全理解餐厅有营业时间，但当时只差三分钟。而且现在是夏天，外面阳光非常强，太阳直射的情况下，那个 sign 到底有没有亮根本很难看清楚。 真正让我不舒服的不是等这三分钟，而是工作人员说话的态度，感觉像是在教育客人，而不是礼貌地沟通。 一次这样的服务体验，就足以让我不想再回来，我也不会推荐这家餐厅给朋友。"This morning around 10:57 AM, my wife and I arrived at the restaurant. The door was unlocked, so we walked in. A staff member told us they didn't open until 11:00 and asked us to wait outside. He also told us that we should only come in when the sign outside was lit. I completely understand that the restaurant has business hours, but it was only three minutes before opening. Also, it's summer and the sunlight is very bright, making it extremely difficult to tell whether the sign is lit or not. The three-minute wait wasn't the issue. What bothered me was the way the staff member spoke to us. It felt more like he was lecturing us than politely communicating with customers. Unfortunately, this experience was enough for us not to come back, and I would not recommend this restaurant to my friends.

Hong Kong Kitchen consistently serves delicious, well-prepared dishes that keep us coming back. The…read moresesame chicken is a clear favorite for kids -- crispy, flavorful, and just the right level of sweetness. Their hot and sour soup is also excellent, with a rich, balanced flavor that really stands out. The staff is welcoming, efficient, and always makes the experience pleasant. Every dish we've ordered has been made with care and arrives fresh and flavorful. Great food, friendly service, and solid value -- Hong Kong Kitchen is easy to recommend.

RECIPE CHANGE! Not in a good way. The quality of the food has gone down since I've been there a few…read moremonths ago. Taste more like the recipe came out of a cereal box than a grandma's recipe book like it used to. Their fried rice is literally just yellow with a pinch of salt, and bag of frozen vegetables. DEFINITELY not how it used to be. The sesame chicken is somewhat the same. The egg drop soup literally had an ANT in it. I'm not that bothered by it cause it's just protein in my eyes, but that is a major health violation. The Mongolian beef was way more dry than usual and had an uncommon batch of random noodles in it with a very large soupy broth/sauce in the container, which took up more than half of the weight of the Mongolian beef. The pork lo-mein didn't even have a pork lo-mein flavor and was VERY overpowered with sauce that tasted mostly like bacon grease. Very disappointed that I spent $60 on this.

The service was fast and courteous. I had the moo goo gai pan with wonton soup. It was very good…read moreand flavorful with no issues. That's why I gave it 4 stars. Nothing was more than expected. I will go again in the future. It is a very clean and quiet restaurant with seating for small parties.

I just wanna say i downloaded yelp just to leave this review and this place is INCREDIBLE. I have…read morenever had better service, everyone is so incredibly kind, and i've been going to this place since i moved here. The food is some of the best i've ever had it's AMAZING.. 5 stars i would give it 6 if i could

They have amazing food very professional and the staff is wonderful. If I can give 20 stars I…read morewould. So welcoming.

Great customer service and very fast food making. Food in my opinion is great and always made fres.read more

I had the pleasure of trying this place out and unfortunately , it was not to my expectation. We…read moreCame to the greensboro area to get gas during the hurricane And I thought it would be To do a little sightseeing especially since we were still out of power. And I actually heard about this place and I wanted to try it. The service was excellent , but the food was truly horrible. I could not stand the lack of taste of the chicken with garlic sauce and the rice was dry and tasteless. Needless. To say whenever I come back to the Greensboro area.I will not ever come to this place again , nor do I recommend it.

Visiting a friend who lives in the area and she suggested we come here for dinner. I am someone who…read morelives in a big city and is used to quality Chinese food. Unfortunately, this restaurant was not even close to quality Chinese food. I ordered the general Tsos chicken with an egg roll, crab Rangoon, and hot and sour soup. I've never seen chunks of pineapple in general Tsos chicken before. Every restaurant I've had this dish at normally serves it with steamed broccoli florettes. the crab Rangoon's were flat instead of the normal crown shape that I'm used to. The hot and sour soup was decent. The side I ordered was fried rice, but all it was was rice in soy sauce. This rice was never even near a wok for frying. After the waitress dropped off our food, we never saw her again. If I lived full-time in this area, I would never go back.