I hit this place up once a year and once a year only and have for the last 7 years. During an annual pilgrimage to Montreal, which is just north of Plattsburgh. Our crew first discovered this place by accident, but now stopping there is just a fun tradition we have, stopping there before we cross the border and hitting the buffet hard. Does it fill a void in our hearts, sure. Do we regret it? Almost immediately. While I'm not a local, given it's location in the town that it's in, it is probably pretty popular, and had to make adjustments to its menu to keep locals coming in. It's a pretty average Chinese buffet, most things are fried and covered with a sauce of some sort and called "Chinese". But if you are going to a buffet, you want quantity over quality. But there's a lot of fried fare and there's enough things that involves bacon, so you're good. Also, if you are hitting up a buffet for outstanding food, well who is the fool in this scenario? They're also pretty loose with the idea of what Chinese food is - fried chicken, a sushi bar (Japanese), carving station, and who knew ham lo-mein was a thing? The people of Plattsburgh, NY knew goddammit. ... we'll be back next trek to Montreal. For better or for worse. read more

I used to love this restaurant, however I will not be coming back ever again. Our waitress did not provide us any service besides taking drink orders when we sat down. Our cups were empty the entire time we were eating and our plates were not picked up either. She was also just standing around the whole time not doing anything so I can't even try to sympathize that she might've been busy. Not even half way through our meal the waitress brought us the check instead of refilling our drinks. When we finally paid I didn't leave a tip because it seemed a little ridiculous since we had no service the whole time. The waitress didn't let me leave until I left her a tip. She blocked me from exiting the booth and forced me to leave a tip. I don't know what kind of establishment these people are running but as a former waitress I was totally appalled (this was the second time this has happened as well). If you want a tip you need to work for it and not force people to leave you money!! Totally unethical and rude honestly. Terrible food too, my chicken was completely raw. Learn how to serve edible food and tend to your tables please!! read more

Disgusting , Food made me sick and gave me diarrhea and stomach problems , wait staff is unprofessional

I have been a devoted customer of Hong Kong Jade Buffet for as long as I can remember. Sadly, I do not believe I will be returning to Jade due to the horrible service and food that myself, and my friends experienced tonight. To start off, the food quality was extremely poor. The chicken wings were pink on the inside, the rice was hard and old, the sushi stank like it was rotten, the lobster tail looked like something from an 80's slasher film. I would not have had as much trouble with this, had it not been a "special buffet" which costs a substantial amount more than their average dinner price for food that is sub par to say the least. Also, due to the poor quality of the food, a member of my dinner party ended up getting sick in the parking lot. He's been feeling horrible ever since. If this wasn't bad enough, as we were trying to leave in a hurry so my friend would not embarrass himself by blowing chunks on the floor, the waiter decided to stop us because he felt he had not received a large enough tip. For three people, we tipped him $3.50. Given, all he had done was get us each one glass of water, didn't bother to ask for refills, and didn't even offer to pick up our plates from the table. The waiter had trapped my friend in a corner who gave the tip and refused to let him leave the restaurant until he gave a bigger tip. He called him things like an "asshole" and a "cheap bastard". Overall: I would give them zero stars if I could. Never again will I be attending Hong Kong Jade. read more

A small problem, I didnt order 3 boxes of white rice. I dont mind extra but this much, a waste. Please don't send me white rice unless I want it. Other than that, yall are great. read more

Hong Kong Jade Buffet - a stack of boxes - Chinese Near Me - Plattsburgh, New York

Shouldn't even get 1star after what I went through with them for 2 nights in a row. Late delivery, even after ordering 1hr 15min ahead of time. Being offered a free meal cause food was late. Order next day for the free meal and delivery guy aggressively tried to make me give him a bigger tip, to the point, to where I thought it was gonna get physical. And to top it off, the meal that was delivered was basically thrown in the dish with cut Lo Main noodles with pork fried rice thrown on top of it. There's no excuse for the way your delivery guy acted or for the way food was prepared. I don't order as much from yall because of issues with you but you just lost a customer from Las Vegas who might be opening a business in plattsburgh. Guess where her clients wont be ordering from when they want Chinese food, that's right, not your establishment read more

it has been three years since we've been back, food was absolutely tasteless and was not at all fresh. I'm wondering if there are you owners. We used to go there quite often and enjoyed every time,unfortunately not anymore read more

"Chinese" food, they said. I find the food to be overly salted, and greasy. Large selection of food, but anyone can throw soy sauce on chicken and call it Chinese food. Most items were deep fried or pan fried with a few steamed dishes. There is a sushi bar, which is odd because it's claiming to be a chinese restaurant. The staff here all spoke Cantonese and English. They were all friendly, and attentive. This is Plattsburgh though, so authentic chinese food is nearly impossible to find. I guess crab ragoons will do for now! read more

As with most 'Chinese' restaurants near here, the food is mediocre. The buffet is obviously the main draw and targets the population more concerned with quantity than quality. There are times that I fit that description and find myself there. More often I find myself there because a friend chose it. There are a few tasty options on the buffet, but many are overly greasy, salty or sweet. Most don't resemble even 'Chinese-American' much less 'Chinese' food. Although most Americans would not recognize or appreciate real Chinese food. They have experimented with a station that cooks to order, but I have seen very few people use it, and I didn't much that interested me. The dinner and weekend choices are better than weekday lunch, but you pay more. If you craving an all-you-can-eat, fatty food fix, this is the place. If you are looking for Chinese food, keep looking. read more

We were new in town and wanted to try Chinese buffet. The presentation of food was subpar but for taste it was better than it looked. We enjoyed most of them, except some of unusual items like popcorn. Service was relatively good. The server was very friendly and welcoming. read more

We were very disappointed as we remember this place having better food than what we experienced on this visit. The food either had no flavor or was old, dry, and chewy. Some of the food smelled spoiled. The carpet was filthy. I didn't eat much but went home not feeling so good. The service was terrible. The waiter seated us and never came back to check on us until it was time to pay the bill. We won't go back. read more

I have been a customer of this restaurant since they opened around 27 pounds ago. The staff is now just like my family (nope, they don't like me either). The best Chinese food I've found in a very long time. They have great service, a good variety of dishes, great sound system, sushi and grill bar and plenty of desserts. Takeout is one price and you can pack your containers up to maximum. I enjoy everything about this place except for how long the manager "Joe" held on to me when I let him give me a welcome hug... :) read more

loved the food great variety will return again. when ever in town . had some tasty sushi and of course ice cream

The food great, but I wish they'd renovate the place because the seats are very uncomfortable and all torn up, and you don't feel very welcome when you are here at this restaurant the male waiters are some what rude but I'd never say I had a bad experience with the food. Oh! & I highly recommend the sushi btw for all you sushi lovers, very fresh. :) read more

Place is pretty decent. Foods usually fresh for the most part. The guy who took over last fall really brought up the quality of the food. Def one of the better buffets I've been to. read more

I put 5 stars because they have really good food. I think their food is very fresh and I like that they usually check on the people who are eating( well maybe just me)! I think the waiters are super friendly and kind! I think their food is well cooked. I like the beef and broccoli and I love the orange sherbet. It is amazing! read more

The worst Chinese food I have every had. I didn't even know you could make bad Chinese food until today. The food is very bland and tastes cheap. While I know it is a buffet, I still expected the food to taste decent. I have had plenty of Chinese food in my life and this didn't hit the spot. I've yet to find a good Chinese place in Plattsburgh yet. read more

Do not eat there ever!!! I ordered take out tonight, brought it home and when I bit into a crab Rangoon, I bit into a bandaid!!!! Someone lost a bandaid in the Rangoon mix obviously while mixing the crab mixture with their ungloved hands!!! I have never been so disgusted in my whole life!!! read more

Turns out no one who works there is either from Hong Kong or has been to Hong Kong. So the the authenticity was less than desired... however when I found out that "Buffet" indicates that you can eat all you want for the price of $5.99 I was hooked. Literally... I now come to this establishment everyday of my life. I have type 2 love for this food! Yum! Not to mention the bathrooms have warm cloth towels to dry your hands with! read more

Went here with my dad during my freshman year move in weekend and absolutely loved it! The food was great and inexpensive and the staff was very kind. Can't wait to go back. read more

I am giving this place no stars. We had one plate and instantly felt sick, we then paid out bill and were followed outside by our waitress claiming that we didn't leave enough money, which we know is not the case. We then proceeded to be taken for another $20. I would never tell anyone to eat here. read more

Great service! Ordered in to our hotel room. The food was plentiful and they were nice enough to include all the plates, bowls, and utensils we needed for the meal! read more

I live thia place great food selection and friendly busy people. We come Everytime we visit Plattsburgh now as they have something for everyone. read more

Haven't been since burnt, I thought I would give it a try. Food had no taste, plates were dirty, wait staff rude. Won't be going back

Excellent variety of food for the cheapest price! Mmm they even had crab legs! I don't think you'll find these prices anywhere else in the state of New York! :o read more

I enjoy going here the food is always fresh and delicious. I especially like the wonton soup.

Given the remoteness of the location, taste is borderline bearable. They do a few dishes well (most of revolving around bacon) and the selection is decent. Fried food section is massive and caters to the area, as a restaurant that needs to survive would. Terrific service though. Would recommend if decently hungry only. read more

The food was terrible. The staff unfriendly. Had to go through plates to find a clean one. They sat us at a table with a bench that the vinyl was ripped and kept hooking on my pants. Will never go back. read more

Have only had take out, but not a good experience. Ordered 2 dishes; orange beef and Hunan duck. Both were very bland. Beef had heavy cornstarch coating. Duck was tough and more bone than duck. Have ordered out here for 10 years and it was never great but best around. Something has changed. read more