I had such a great experience here…read more Anna and April were both amazing--super welcoming, friendly, and genuinely attentive. You can tell they really care about their clients, not just going through the motions. Anna did my pedicure, and she was incredibly thorough. She cleaned everything so well and paid attention to all the details--my nails have honestly never looked this neat and polished. April was also wonderful very warm, professional, and easy to talk to. She made the whole experience feel relaxed and comfortable. From start to finish, my manicure and pedicure felt smooth and stress-free. The service overall was excellent, and you can really feel that they take pride in what they do. I'm visiting from out of state, and I have to say--I felt really taken care of here. It's not always easy to find that kind of genuine service. They also offer drinks, which was a really nice touch, and they were always happy to bring water or anything I needed. It just made the whole experience feel more elevated. Honestly, this is the kind of service I don't always get back in LA, so it was a really pleasant surprise. Highly recommend--will definitely come back next time I'm in town.

I used VIP for about a year and was happy at first. I always booked with April but she became so…read morerude to me I haven't been back. I don't know what I did to deserve her rude treatment of me. At one appt I asked for my nails to be shaped squoval and she snapped at me that there is no such thing. Excuse me, the posters on the salon wall show squoval as a shape. The final straw was booking an appointment on a Saturday and showing up on time and being told to come back in an hour. I work all week and plan my weekend carefully so this was not acceptable. She could have called and not let me show up just to be told to come back. I don't pay for someone to be rude to me and I won't be back. April needs to get a personality that is not so rude, nail salons are a dime a dozen and some actually make it a pleasant experience.