Tatiana and her team are amazing. I have been using them for a while now and I haven't had any bad…read moreexperiences with her company. She has affordable prices for the great and thorough cleaning they do. I still use her services every two weeks for my home cleaning. Highly recommended !

Extremely disappointed with this company. Booked them for an appointment at the end of November for…read morea cleaning in December and I was just notified that they will not be able to accommodate less than a week before the appointment. What can I say other than unprofessional! Additionally made a site survey appointment which they totally forgot about....

My MIL was having guests staying over at her house…read more Three Maids came and did great work cleaning a bedroom, bathroom, living room, and kitchen. We asked them to also clean the jalousie windows and some plantation shutters. They finished the work in 2 hours. Owner even gave us a discount since he and we wanted to schedule our cleaning on a day when he wanted to fill in some "pukas" in the schedule.

I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

Top Level did an amazing job on my move-out cleaning from a rental. They cleaned my carpets,…read morekitchen and appliances, bathrooms, and floors. They exceeded my expectations! Mahalo for everything!

I'm not happy to leave a poor review because this company started out on a positive note w/ great…read morecommunication. We requested that the bathroom, kitchen, (including the oven) be cleaned and the baseboards in our apartment be wiped down because our apartment had been flooded. The positives: Communication was great and they were very responsive. On the day of the job, they were punctual and confirmed the job details before starting. The baseboards and the bathroom were cleaned well. Negative: The kitchen however, was a half-assed job. The white chemical residue from the cleaning product was left behind inside the oven and I had to clean the rest of the oven myself as you can see by the black stained rag and black water in the photos. The outside of the microwave was wiped down but the inside was completely overlooked. There were crumbs and food stains as shown in the photo. I would be embarrassed to recommend this company to friends and family and in the future I will do better research.

Exceptional customer service and flexibility, combined with great cleaning helped us get a much…read moreneeded head start on getting settled in our new place!

Had a great experience with Maid in Oahu. 3 ladies cleaned up Uncle's very dirty home!! They were…read moreon time and did a great job. Communication was on point. Even moved this around to take us sooner!! Highly recommend!! Sincerely Barbara Tamashiro

I have used MP services twice now for cleaning: the first time for deep cleaning and the second for…read morepost-construction after I had painters, flooring, and woodwork done within a period of four months. The crew did an excellent job and were very thorough. For the deep clean, they cleaned my family's apartment which had been neglected for decades. There were layers of dirt, dust, and grease and the bathrooms were in dire need of sanitizing. The MP service crew did such an exceptional job, and I was amazed at what they were able to accomplish. They are polite, friendly, and very competent. I would recommend them to friends and family without hesitation.

After a logistical nightmare of moving out of state, I forgot to book cleaning services for my…read morerental apartment. It was a Tuesday and I needed my final walkthrough to get done on Thursday night since I was leaving Friday. I contacted a bunch of companies who were already booked out 2 wks. Meliza and another lovely woman (I'm sorry, I forgot your name,) was a blessing! Very sincere and carved out time to help me out. They came very prepared and let me tell you, these ladies worked their butts off!!! Their teamwork was impeccable! Communication was great! They kept me posted throughout the process, asked questions and answered all of mines! The apartment looked better than when I first moved in by the time they were done. I truly appreciate these ladies! Thank you!!

Pono provides a very high quality cleaning service - responsive and very detailed. Ami and her…read moreteam have provided 2 deep cleans as I move into my new condo.

Been in my condo for a couple years now and while I do a decent job up-keeping the cleaning, but I…read morereally didn't want to clean the outside windows and screen doors (I hated cleaning the screen doors as a kid lol) Ami was very responsive with my inquiry emails and worked with my availability to schedule a cleaning. She arrived promptly at the designated time with her team to clean my apartment. And let me tell you, they did an amazing job! I didn't think about my floors...but they've never felt as clean!!! The main thing I wanted...the windows, they are so clean that it doesn't even look like I have any!! Definitely worth having her come and do a really exceptional job! Ami and her team did really well and added that small Japanese touch to their service.

Great service, great value! Great customer service :) We…read moreused Host&Home for moving out cleaning. 2bed 2bath all included, kitchen, fridge, stove top, floor, and bathrooms. Around $335!! It came out really clean And smells good too. Thank you so much. Recommended 引越し後の掃除をお願いしましたが、全部綺麗にしてくれて335ドルでした。受付の方も丁寧に対応して下さってスムーズにいきました。頼んで良かったです

I scheduled a $420 deep clean with an added oven cleaning. One cleaner arrived. The oven was…read morecleaned well; however, the rest of the service did not meet the description of a deep clean. Trash bins were not changed, shutters were not dusted, baseboards, cabinets, and walls were not wiped, and both the ground-floor landing by the garage door and the main split-entry landing were left dusty and dirty. Bathroom glass was streaked, items on counters were not moved to clean underneath, and even the sink was not wiped down. Overall, this felt more like a light cleaning than a deep clean. I shared this feedback with the person I booked the appointment with, who said it would be addressed with the cleaner to improve future services. While I appreciated the response, no discount or adjustment was offered, and I was charged the full amount automatically. For the price, the service did not meet expectations.

Found the Clean Sweeps team led by Carol - friendly, and amazingly efficient. The entire…read moreprocess--from initial contact to scheduling and confirming payment--was handled very professionally. The previous cleaners hired by my former tenants left the studio unit with greasy cabinets and countertops, food spills, trash, and accumulated dust, cobwebs, and soil that needed to be addressed to bring the unit to a reasonable move-out condition. So very thankful the Clean Sweep team was able to help me on short notice and take care of these remaining issues.

Yelp referred me to 4 companies so I decided on this company from their reviews and their website…read more From Yelp messages, my correspondence was with Cienna who gave me 2 quotes. 1st for cleaning rooms and vacuuming for $250. 2nd for cleaning rooms and windows and vacuuming for $275. She sent me an invoice via email to pay $100 deposit. On day of cleaning, Dennis texted me that his team of brother of sister were here. Male employee who was originally from Panama did a good job of cleaning 1 bathroom, cleaning windows and vacuuming for bedroom and living room. He called Dennis to let him know that 2nd bathroom with walk in shower was super dirty. Dennis texted me that I will be charged a little more for deep cleaning. Female employee did a great job on cleaning walk in shower Both of employees went over 2 hours by 30 minutes to finish. My amended invoice was $340.41 with tax.

I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more