I contacted several roofing companies asking for a quote for roof replacement. Mike's quote was the…read moreclosest one to our insurance's estimate. His 10 years workmanship warranty is also the longest among the bids we received. However one thing that sets him apart and made us decide to hire him is that he is honest, not pushy and has a no-frill approach. He didn't try to upsell anything. In fact he offered quality shingles without charging extra $$. His crew worked efficiently and did the clean-up very well. They installed the roof in one day. The whole process only took less than 2 weeks, from receiving the quote until we have our new beautiful roof installed. All in all we are very happy with the outcome and will gladly recommend him to anybody who asks for roofing company.

Superb craftsmanship. Competitive quote. No surprises…read more Mike reroofed my house this summer, including new sealed boots around vents. Once underway, he could see that my chimney siding was rotten. He rebuilt it from scratch, painted it, and installed maintenance-free metal trim for the corners to match the style of my house, making it better than original.

I called 3 times to try and set up a time to do a quote for a roof. The estimator never called…read moreback. We moved on and got other quotes. The work is going to be awarded to another company and it's a 60K job. If I were the owner of this company I would be furious if I put someone on the payroll who lost 60K in business because they are too lazy to return a call.

Not great. We had our roof and gutters replaced. The roof work seems solid (but what do we know?),…read morebut everything else leaves me frustrated after spending $25k. My main complaint, the sales person promised the crews would be clean and put tarps down to catch 100% of the debris, and we wouldn't even be able to tell they'd been here. Now we're four months past the install and we are still picking up bits of shingle, tar paper, plastic, and most egregiously, ROOFING NAILS in the yard nearly every SINGLE time we do yard work. In the first two weeks we picked up over a hundred nails from the yard and DRIVEWAY (come on, now!). We seriously found two more yesterday and two more today. It's NEVER ENDING. With the sales guy's suggestion we had them put in wide mouth gutter drains to help with the constant gutter clogging problems -- so what do they do? First they installed them wrong (oversized drains with standard drain holes does no good), so I printed out and handed the project manager installation instructions from the manufacturer. They came back out to redo it, but contrary to those instructions they used a ton of caulk, and also put caulk on every joint. Guess what gutter debris does when it hits a caulk. We also had them do some siding repair and had to be extremely specific about what we wanted them to do vs asking "replace anything that's rotting" which I would expect to be a reasonable request. I expected SO much more from a family company this old and established. Sadly, NOT recommended.

Our house needed new siding and new gutters, so we decided to go with Home Genius. The gentleman…read morewho did our estimate was great at helping us find a solution. In addition, the repairmen and the job foreman were on time each day and they did an outstanding job repairing our home. We plan to utilize their services again in the future. We recommend Home Genius for your home repairs.

DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

Excellent work and professional service! Highly recommend this company! They show up on time and…read moreprovide useful feedback throughout the process! The worksite is clean afterwards and the price quoted is the price paid.

From the owner: We are a local exterior / interior restoration and renovations company, We specialize in projects…read moresuch as. siding, roofing, windows, doors, decks, etc. Interior projects involve. Painting, drywall, flooring, light fixtures, etc. We look forward to seeing you soon!

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

They did a great job and were polite, respectful and very neat. The communication was excellent. I…read moregot a new screen porch , siding , and custom steps. From Beth in the office to Brandon and Kevin on oversite as well as crew guys , I was very pleased.

I called to ask a question. The call was answered by a rude and abrupt woman. If this is their idea…read moreof customer service I would avoid them.

These guys did a wonderful job painting the exterior of my home. I wasn't sure what color I wanted…read moreand Jose was more than willing to get samples until I was 100% sure. They even did the beautiful burgundy on my shutters! Highly recommend!

We absolutely recommend this company! Quick quote, fast scheduling and superior work. The crew was…read morerespectful of the property and had the whole exterior, including trim and doors finished in 4 days!

After a really bad hailstorm in early June 2016 we found out we had sustained serious damage to our…read morehome. Roof, siding, screened storm doors (2), and window screen. After meeting with several roofing companies, we decided Aspen was the company to do our project. They handled everything for us, for which we were grateful, working with insurance company to make sure all charges were covered. Our roof is beautiful, the doors are installed. We are so thankful we chose Aspen to do the work for us. We couldn't be more pleased.

I got my roof replaced in June of 2017 by Aspen. I heard about them through my church who had their…read moreentire roof replaced and did a great job. Initially, they came out and did a free inspection. They found weather related damage (hale). They also noted shingles I had initially installed was mandated by HOA and they had mfg. defect. Aspen rep. that did inspection (Mary Morgan) did a great job on initial evaluation, report details with pictures and then explained it all to me in great detail. After learning of hale damage, I called my insurance company and Aspen agreed to share their findings with my Insurance inspector. After insurance guy climbed on roof and Aspen rep. met them at my house to share info., my insurance guy told me "you need a new roof". Within 3 days, I had my 1st check and the process began. Aspen completed the work on the agreed date and did a great job. The Aspen rep. was on site during the entire installation and able to answer any issues during construction. My concerns regarding minor details of a major construction job were addressed and resolved by Aspen. THE BEST THING IS "THEY GAVE ME A 40 YEAR WARRANTY WHICH CAN BE TRANSFERRED TO THE NEXT OWNER OF MY HOME". My church was given a 50 YEAR WARRANTY, but my shingle brand was mandated by my neighborhood HOA, so Aspen gave a 40 year instead (I'll not complain about that). I highly recommend Aspen and give them 2 THUMBS UP!