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    Hooka Rugby Apparel

    5.0 (1 review)
    Open Open 24 hours

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    1 year ago

    High quality Apparel. Personal experience with customer service top level. Get your sporting apparel here.

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    Lululemon Athletica - Front entrance

    Lululemon Athletica

    3.3(101 reviews)
    50.5 mi
    $$$

    I ordered a pair of pants online and stopped by a Lululemon store to try them on. When they didn't…read morework, I went to the register to return them and was told I couldn't return them until the next day because the purchase "hadn't run through their system yet." This was confusing, considering my credit card had already been charged. What made the situation worse was what came next: I was told that in order to process the return, the store would need to scan my California ID -- not just look at it, but scan it into their system. This is deeply concerning. In California, scanning a government ID is not legal unless the practice is clearly disclosed and the purpose is explicitly stated, typically for fraud prevention in limited situations. That was not the case here. No disclosure, no explanation, just "this is the only way we can do the return." There is also no logical reason for this request. My ID is not tied to my online purchase, it is not "in their system," and there is no matching function taking place. If the transaction truly hadn't posted yet, scanning my ID would not solve that issue -- so why collect that data at all? Between the system excuse that doesn't align with the credit card charge and the insistence on scanning my ID without transparency, this experience felt unnecessary, invasive, and poorly handled. I expect better from a brand that positions itself as premium and customer-centric. I left without completing the return and with serious concerns about Lululemon's in-store practices around customer data and privacy.

    I love this Lululemon location. Customer service has been excellent each time I've visited…read more As soon as I'm through the door, employees have greeted me and asked if I needed assistance with anything. On my most recent visit, multiple employees offered their assistance (either with finding something or offering to hold my purchases at the front so I wouldn't have to carry them as I shopped). Although not the closest to me in proximity, my favorite Lululemon in my general area.

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    Lululemon Athletica
    Lululemon Athletica
    Lululemon Athletica

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    lululemon - Wearing lulu swiftly and fast and frees on a 21 mile race.

    lululemon

    3.5(223 reviews)
    61.7 mi
    $$$

    I've been shopping at this location for many years because it's close to my home, but my recent…read moreexperience this week was very disappointing. I was trying to exchange an item for the exact same item. The reason for the exchange was that the pants I received as a gift were a much shorter fit than the same model I've bought before. I wasn't asking for a refund -- I simply wanted to exchange them for the same style in a normal fit. Because I didn't have the receipt or tag, I was told I couldn't make the exchange. The customer service was poor, and the manager, Raul, was not helpful. Considering how much they charge for their clothing, a much higher level of customer service is expected. I will no longer be shopping at Lululemon and will be taking my business to Alo instead.

    This is the second time, and my bad for not reviewing my purchase but I trust when you asked to…read moreverify and look at my ID, you will apply my first responder discount! It's annoying! One I tell you I get discount, two you ask for my ID, and I ask for an email receipt, I trust that you apply my discount. Next time, with this store, or maybe all the store, I make sure you guys ring me up right!!! But it's annoying it's only this store that ive come across with this problem. Feels safer to just order online than purchase in store. This occurred 8/29/25 @ 1647 reg 3 cashier # ending 82943

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    lululemon - Lululemon navy align leggings and lululemon white align windbreaker and navy align tank

    Lululemon navy align leggings and lululemon white align windbreaker and navy align tank

    lululemon - Lululemon pink align with pockets

    Lululemon pink align with pockets

    lululemon - One of the staff members watching my dog as I shop!

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    One of the staff members watching my dog as I shop!

    Lululemon - 7/10/25 FYI. Exterior

    Lululemon

    3.1(8 reviews)
    38.0 mi

    KATE KATE KATE I had…read morea horrible experience today came early in the morning to do a return and or exchange on an item that my wife got within the last year. And apparently one of my items is from 2022 and the other item cannot be exchanged because the fitting is the same as when we first bought it. She also accused that I use the dryer to dry the clothes when we know not to dry Lululemon clothes due to shrinkage. Lululemon's policy has always been that if the item doesn't fit the same way it did when you first bought it you're able to do an in-store exchange or get a gift card for Lululemon products but the worker said that I'm not able to for no reason. I felt pretty disrespected and backhanded because I've never had an issue like this before. Shout out to Kate he did not help out or make me feel comfortable being able to shop there

    5 star rating for the shop and for all of the great events that they host…read more Every time I visit I am greeted at the door. If I have a question about something the greeter has referred me to one or two other employees that can help me out. When I have needed help they have answered my questions about the product if it's something I'm not as familiar with, usually the men's line, and always offer to do a search for items on line if the store is out of what I am looking for. There are usually a few employees in the dressing room so I've never had to wait to try on anything. The dressing room area is brightly lit. What I love most about Lululemon is the quality of their merchandise, whether it be from a headband, running shorts or tights, or outerwear. Their items are made to endure numerous workouts and washings. I am most familiar with their run events (2x/month), but they had a collab with Barry's recently. The events are fun, free, and support a healthy lifestyle.

    Photos
    Lululemon - 7/10/25 FYI. Exterior. Entrance

    7/10/25 FYI. Exterior. Entrance

    Lululemon - 7/10/25 FYI. Men's section

    7/10/25 FYI. Men's section

    Lululemon - 7/10/25 FYI. Bought two shirts and ordered another.

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    7/10/25 FYI. Bought two shirts and ordered another.

    Lululemon Athletica

    Lululemon Athletica

    3.6(352 reviews)
    58.9 miWest San Jose
    $$$

    It was my first time at a physical Lululemon store for pant hemming and a jacket size exchange. I…read moredidn't know how to navigate for hemming, so I started in the check out line. When it was my turn, the cashier helped me with my jacket exchange first. It was quick and seamless, and the order for the new size was placed within minutes. For the hemming, she explained the process and told me to go to the dressing room, and someone would help me there. The hemming process was easy. I tried on the pants and the fitting room person helped with pinning the pants to the length I wanted. After that she explained that I would get an email when my pants were ready for pickup. Come the day of pick up, I found a staff member and was able to try on my newly altered pants. It fits well, and you can't really tell that the pants have been altered! Parking was easy, since I went on a random weekday. I would return back to this Lululemon location to shop and get any future hemming done!

    From Parking Lot to Perfect Hem in 20 Minutes Flat…read more I recently bought linen pants from Lululemon and planned to take them to my seamstress -- until my husband and daughter reminded me that Lululemon hems for free. I was already near Santana Row and decided to give it a try, and wow... am I glad I did. The entire experience was fast, seamless, and genuinely impressive. The staff was friendly and welcoming as always, and Palyn in the fitting area was especially wonderful -- efficient, warm, and detail-oriented. She had me try on the pants, pinned them perfectly, entered my info, and I was out the door in minutes. I even received my confirmation email before leaving the store. From parking my car to walking back to it: under 20 minutes. Free alterations, zero hassle, excellent service -- this is convenience and customer care done right. I'll absolutely be shopping here even more (sorry, beloved seamstress ).

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    Lululemon Athletica
    Lululemon Athletica
    Lululemon Athletica

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    lululemon - purchased April 2024

    lululemon

    3.8(331 reviews)
    59.5 miMarina/Cow Hollow
    $$$

    This Lululemon, an athletic and lifestyle store, near Japantown and the Fillmore Center offers a…read morewide range of products beyond the typical leggings and sportswear. You'll find everything from water bottles and performance underwear to socks, gloves, headbands, backpacks, and sandals. Shirts are priced at $29, while a long sleeve shirt costs $39. I purchased an earthy green long sleeve, comfortable as pajamas. Though the prices generally reflect the brand's premium quality, deals can be found if you look closely, such as multi-packs like the incisive underwear pack of five, which is priced at $74. The store is very clean and includes a fitting room, making shopping convenient. The friendly staff keeps the store well-organized and is always eager to assist customers. Whether you're shopping for functional athletic wear or casual essentials, this store delivers a polished and professional shopping experience.

    They have a good collection and are located in an upscale neighbourhood in Union Street. A male guy…read moreand a woman at the backend helped me find a comfortable pair pants for travel and workout. Their material is fantastic. I had a travel plan for which i was hoping to take these pants but couldn't. They offer free hemming which is what i asked for. They promised to email me when the hemming is complete but I didnt get their email for 2 weeks. After 2 weeks, when i called, Kevin said that my pants are ready to pickup. Kevin sent a confirmation email after my call. So if I hadnt called, I would still be waiting for their email. Normally the email is supposed to be sent first to confirm that the hemming is complete. Here I called them and then got their email confirmation. I am writing this experience so that others like me who are waiting for their email, can understand their process and set expectations accordingly. Like I said, I had a travel plan for which i was hoping to take these pants but couldn't. Anyways, I went in there, showed the confirmation, tried my pants, found the fitting great and walked out with them.

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    lululemon - Purchased April 2024

    Purchased April 2024

    lululemon - Purchased April 2024

    Purchased April 2024

    lululemon

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    Hooka Rugby Apparel - sportswear - Updated June 2026

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