Normally pretty clean in the store and there is always a 20% coupon somewhere so look online or on…read moretheir website or ad for a discount. They're not the cheapest price but they're local if you ever need anything asap.

this visit was all about getting the proper gear for my mother's mild arthritis. she already goes…read moreto to PT, but the suggestion was to get your own equipment and do mild exercises everyday we ended up copping 5LB weights, pull up ropes and t shirts for jogging; also, a back scratcher. service is nice as they greet you, and the shop ranges from weights, to fishing to sports wear

After the California waiting period, I came back today to pick up my firearm and once again had a…read moregreat experience. Even on a busy Saturday afternoon, the customer service was on point. Angel helped me out and made the whole pickup process smooth and easy. We talked about upgrades and accessories, and I really appreciated how knowledgeable he was about my specific firearm and other options. I have an optic and light ready for it, and he knew exactly which ones and gave me some pointers. This store has a great team all around, and I'll definitely be back for ammo and camping gear in the near future.

Based on the Yelp reviews, I had anticipated long waiting times and poor customer service. I didn't…read moreexperience either on Tuesday, 12/2/25, which I am grateful for. I was greeted as I entered the store. I did notice quite a few people waiting. I scanned the QR code, and was 7th in line. I observed other people waiting. Some looked annoyed. It seems like if you're not in line to do paperwork or pick up, it's easy to feel overlooked. I arrived at 12:20 and finished everything: DoJ paperwork, demo, and fingerprint/background payment at 1:09pm. Tabitha assisted me and also scheduled my pickup appointment. She is a gem and gave excellent service. I would recommend doing all firearm-related purchases, paperwork, or pick-ups during the workweek and before 4pm. Use your PTO. You earned it and deserve it. No excuses. Word on the street is that speedy service isn't available on the weekend, and Sunday is the worst day. You've been warned. I purchased my firearm online, completed the demo & paperwork on a Tuesday, and had a pick-up appointment 10 days later on a Friday at 1pm. I also received a text message on pick-up day reminding me to be on time. For appointments, they'll call your name; no need to scan the QR code. My name was called at 1:05, and I was walking out to my car with my firearm by 1:30pm. Shoutout to Edwin. He also provided superb customer service. I visited the store on Saturday evening around 6:30 to pick up a mag loader, and the gun counter was practically a ghost town. The sales associate assisting me at the front said that, hours earlier, roughly 100 people were waiting. Overall, my experience was splendid. I'll definitely be a frequent customer, and I live 48 miles away.

Bought my first firearm here. Got a great deal during a Black Friday event. Staff was very…read morehelpful and informative. Looking forward to more purchases in the future

Came here to buy an optic only. As the display cabinet is very long, I didn't notice the sign in…read moreiPad. Another patron was kind and told me about it. The staff is incredibly slowwwwww, while I understand providing a good customer experience, they don't know how to manage their queue of customers. Instead of understanding that they have a line that isn't moving and growing, they delay helping others by talking to their current customer more. I wanted to support a local business but should have just order the optic off Amazon for the same price and saved myself time and frustration. So far I've been here 45 minutes and nobody has called a single name. I was hopeful this place would be better than sportsman's but I was wrong. It's somehow worse. My name was finally called, from being called to walking out took sub 5 minutes. Again poor queue management.

Stopped here after having an early dinner with my wife. The selection is great and the prices are…read moreon par with other places, so no complaints there. The service though.... literally the customer service is nonexistent! We walked in and there was a security guard doing his thing and then there were like 4 employees talking to each other and completely ignoring us. We were completely ignored and had to ask for help. Spend your money at Dick's Sporting Goods or Fleet Feet. This Champs location is trash!

Tall male black salesmen, and another femal sales gir, just kept smiling and laughing about inter…read morepersonal chat.....did not care about answering a question about shoes, and pretended to type on a blank screen, we were looking at, HORRIBLE customer service, i dont expec5 any good from that store.....Saturday 21, 2022 at: 3:45 The two kidz working are clearly there for just a paycheck.....if it were my business, they would be fired We know shoes, and these kids didnt even know what a common shoe was.... DI NOT SHOP THERE !!!!

Not the most welcoming vibe when you walk in here. It just feels like your every move is being…read morewatched. I didn't feel comfy....so I ended up leaving and ordering my niners gear from an online store instead.

I received a San Francisco Giants hat for Father's Day. It was a nice hat - only problem is they…read morehad Orioles logo on the side of it. My daughter-in-law gave me a receipt to return it - new with the tag and sticker still on the hat. I went to store the exchange it. The person behind the counter did not want it back. He said it was scuffed. I never wore this hat. He would not allow me to exchange it for one without the Orioles logo. I don't recommend the store. the return policy is bullshit and the customer service is rude and they do not take responsibility for their product mistakes.

I was picking up a few things last minute on Saturday and came in a minute before they close. I…read moreknow it was an inconvenience but they still helped me out. 10/10 people and service. Shoutout to Ethan for still letting me come inside to buy my things.

Shoutout to Logan who answered ALL my questions about the LMG I wanted today. I haven't bought an…read moreairsoft gun since around 2001ish, so getting back to the hobby, Logan has been VERY helpful. Held the LMG I wanted, answered all my Qs about batteries and chargers, general talk about the hobby itself. 10/10 service. Got to watch people play which tempted me to get myself and friends to possibly get back into the hobby. Btw, first time ever going to this place.

This is a stand-up shop! I've come here for most of my "self protection" needs over the years, and…read moreI've always been satisfied with the service. I trust this establishment and the staff that work there. The website is very informative, as are the employees. The ability to take the Firearm Safety test in order to become certified is simple and straightforward at this location. I highly recommend this establishment!

The best gun shop in Antioch great people good selection very helpful and experiencedread more

I came here because my son was in need of some sports gear. We came here and they had a lot of…read morethings. Even winter gear for woman. They had everything I needed. The price was okay a little high but all sports items seem a little expensive. Overall okay I definitely will try this place first.

Horrible customer service,employees on their phones, when i ask for something they keep saying idk…read morego ask the front or directed me to another employee. Employee seemed high or extremely tired and neither of the 2 employees i talked too seemed to wanna work today

The workers were very nice. With their help, my friend and I were able to get all the fishing…read morethings we needed. The worms and chips we bought were sold at a good price.

Our boys decided they wanted to go fishing for the day purchase bait at Gotcha bait and tackle…read more What a great experience.. very cost efficient and easy to locate fishing tackle and accessories. This will definitely be our go to bait and tackle shop.