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    Hook's Plumbing & Heating Co

    4.8 (5 reviews)

    Services - Hook's Plumbing & Heating Co

    Plumbing inspection

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    14 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    Bobby and his son just left. Simply the best, honest, reasonable and personable. That simple.

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    11 years ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (2 reviews)

    2 guys came out and told me they need to rebuild my whole toilet when it was just a simple…read moreadjustment. There company wanted 375.00 to rebuild the toilet when it was just a simple adjustment.

    First of all, I am not from Greensboro, NC. I live in Northern Westchester and used Roto Router…read morerecently which turned into a horror show as far as expense. I had them clear a clog due to my sewer drain backing up which was disgusting so in a pinch I decided to use them. They came out and did perform the service and charged me $900 which I found out was about twice the cost compared to other services in the area. They then offered me a FREE video inspection of my sewer line which was done the next day that took about 15 minutes to do. At that point I was told that my pipe outside may be askew which could have caused the backup. The tech who performed this was very unprofessional and quick to let me know the minimal amount of details needed and was very quick to pack up his camera before I had a chance to take video or pictures of the results myself since I was called away momentarily. When I asked for me to do that I was told that I should have done it earlier. He then came back to tell me for them to fix the problem it would cost $9,000 - YES $9,000! I told him I wanted a copy of his inspection at which point he said he would submit it to his office and I could get one once that's done. I called to get it a day later and their office told me that the tech will call me back which he did and said that he was going to the office to submit it and that if i want a copy of it - IT WOULD COST AN ADDITIONAL $750 - YES $750 for me to obtain the video taken of MY PIPES in MY HOUSE !!!!! It is mind numbing that ROTO ROUTER has the audacity to charge those type of prices. I spoke to his boss later that day who told me he could nothing about it and that I was supposed to be told about the charges by the tech when he performed the service which he NEVER DID!! Then it became a "he said, she said" situation which I knew I would lose. His boss promised me he would at least call me back with the details of the inspection and never did after me calling him back at least 5 to 6 times and texting him as well. So much for being professional. STAY AWAY AT ALL COSTS and check out local options for these types of services - you will not be sorry.

    Bee and Jay Plumbing & Heating

    Bee and Jay Plumbing & Heating

    (24 reviews)

    I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.

    I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

    Hook's Plumbing & Heating Co - plumbing - Updated September 2026

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