I had a 80 min deep tissue massage by Elle and it was the best massage I've ever had. I really had…read morea lot of shoulder pain before my massage and she got in there and made it so much better. The strokes she did were smooth, controlled, powerful, and the perfect speed and pressure. I loved every second of it! Highly recommend her!

We had the most wonderful massages at Spa by the Sea. Elle was massage therapist and it was by far…read morethe best massage I've ever had. We were lucky enough to go on a Wednesday in September when the resort and pathway wasn't too crowded, and school was thankfully in session, so there were no loud voices or conversations happening on the pathway or in the nearby resort pool. All we could hear was the crashing sounds of the waves and the soft music Elle was playing in the tent. Highly, highly recommend. It was our favorite part of the trip!

Run, don't walk to this business. Since landing in Maui from the Land of Enchantment (look it up)…read moreI've barely been able to function. Between back ( thank you SW) and neck problems, I've hardly been able to function. Out of pure desperation, I booked an appointment with this business on a Sunday morning. They promptly responded, got me in and so began the most effective massage of my ancient 72 years. Jiji poked, prodded and massaged an incredible amount of pain right out of me. She also explained what was causing a lot of the pain and what exercises would help alleviate it in the future It felt like a combination massage,/therapy session. I learned a huge amount of information about my body that I was not aware of. Best of all. I walked away from the massage standing up straight. The entire experience was positive. I wish that I could whisk Jiji back to New Mexico At least I now know what constitutes a professional massage worth every single penny and more.

Came here with a group to celebrate my sister's bachelorette and we all had the best time! The…read morestaff was so accommodating and kind throughout my whole experience- from time of booking all the way till the end of our appointments. The facilities were super clean, nice, and relaxing to be in. My massage therapist was Joel and he did an amazing job. I felt so relaxed afterwards and everyone else in my group had the same spectacular experience as well. I would definitely recommend for anyone to come here. You'll be treated so well and receive the best service. Thank you Serenity Spa for making this a special part of our bachelorette trip!

Amazing, amazing!! I'm the spa girly when I go away, especially to a resort! I was absolutely…read moreimpressed with my entire visit here! I booked an 80 min Cab Lomi Lomi massage outside in the cabana facing the ocean! Worth every single cent! They do have a 20% service charge split between the hotel and the spa but they're very upfront about this charge when you book as well as with reminders. The facilities were so beautiful and clean! I was able to take advantage of the sauna, the infinity pool, snacks, citrus infused water, locker room, dark chocolate, and complimentary champagne. Adrian was my massage therapist and he was so kind and made sure to honor my request for medium but light pressure! I felt so relaxed! He even took some photos, of me as requested so I'd have them for memories! The view, stellar! Literally so beautiful! Like something out of a postcard! If you enjoy the spa, you will not be disappointed in this place!

I accidentally booked the wrong Heavenly Spa location, but it turned out to be an amazing mistake!…read more I had Mel as my massage therapist, and I would highly recommend you request her! Even though I told her I thought my shoulders and back needed the most work for my deep tissue massage, she suggested working on my entire body after noticing the areas that I've had injuries/strains/tendonitis without me mentioning it to her. She could tell from my body that I was not balanced when I'm sitting down (I blame work), which I had a sense that was the case, but she confirmed it. This was one of the best massages I've had, and before that, I thought nothing could beat the massage I had at Aria in Vegas. I'm still blown away by the fact that Mel could tell what areas of my body needed work when I didn't even tell her. My line of work of physically demanding that requires proper ergonomics to avoid work injuries but that's not always feasible. The spa has great amenities to enjoy after your treatment. There's a great view with an infinity pool where you can dip in or lounge in the chair. I obviously was not prepared for this since I thought I booked the other location. I would recommend you bring a swimsuit if you want to dip in the infinity pool. There's an individual infrared sauna you can also sit in, which was a great sweat session. They also will offer you refreshment to enjoy after your treatment. I ended up getting the POG mimosa, which was tasty. As for parking, you get free complimentary valet up to 4 hours. The front staff will ask you at the end, which was good because I totally forgot I needed to validate it. I will say that there is a huge difference between the cheaper spa massages you can get somewhere else compared to one at a hotel. This one was definitely worth the splurge when you can get a private room with no distractions, be pampered, and then enjoy the amenities at the end. If you're ok with spending that much with a nice view to enjoy at the end, then I would highly recommend you check out this spa!

Beautiful grounds on a beautiful beach. One of our favorite places ever. Coming here for yearsread more

What spa? The Whaler doesn't have a spa. The Westin has a spa. It's ok. Facials are expensive…read morebut nice. I booked 3 facials and next day I was told they only had 2 rooms for facials? I gave them to my daughters and hung out near the hot tub which wreaked of chlorine.

We stayed at the Outrigger Honua Kai Resort in the Konea Tower, and I'm giving it 4/5 stars. After…read morebooking through Hopper, we had a strange start because we had to check in at a different tower, the drive back to our tower. once we got that sorted, check-in was smooth. The free valet was fantastic, and the room was spacious, clean, and had a gorgeous ocean view. We had an issue with our mattress and it was never comfortable. That was the big bummer of the stay. They replaced our mattress after we said something but it didn't fix the issue. When we laid down, we always felt like where laying way back like toward the headboard, feet higher than our head. It may have been a bed frame issue. It wasn't the worst, we just ended sleeping the other way. You have to call housekeeping to get service. That was super easy and they did a great job. All staff on site were wonderful. The grounds were well-kept, and we loved spending time by the pool--there were a few different pools, each with its own unique feel. Surprisingly, we went down the slide several times (haha it's not just for kids). Duke's on the property was a big plus. They had servers taking orders pool side. The food trucks nearby were fantastic, dealing distance away, and so much variety. they're open u til 8pm. Overall, it was a great experience, and I would definitely come back.

My group stayed across three villa units and one tower unit for a week…read more Highlights included: a stellar location, great pools, solid cocktails at dukes, and great beach access. Also love keypad entry so you don't have to remember your keys all the time esp when at beach or pool. Love the outdoor grills and beer fridges on the villa balconies. Areas of feedback for the property: We found many of the units to have been in mediocre condition and poorly maintained. Two units have broken a/c's and a third was just barely strong enough. Also had WiFi issues, broken bbq lids, non operational patio fans, broken dishwashers. In the common areas, the gym has a decent set of weight equipment, but is comically small, almost infuriatingly and dangerously so. Every morning and every evening before dinner it was just so packed, you could barely do your sets without bumping into somebody at the machine next to you To add to that, the gym's air conditioning was broken all week (who knows how long before that?) which added to the discomfort. I'm a pretty easy-going traveler and have no problem when a couple of these happen from time to time but seeing them all occur is a clear sign of poor management by the ownership. My TLDR here is it's a good property, but shows extremely poor management and excessive cost cutting, and ultimately becomes a subpar product until that's addressed.

So we saw this down from our breakfast place. My wife and I were interested in getting a couples…read moremassage. They had a special going on for Valentine's. Twenty bucks off for both of us. The place is in a strip mall with ample parking. My wife spoke to them and they could fit us in two hours. We went back to our hotel and sat by the pool. They texted my wife to get us in earlier. We packed up and headed to their shop. When we got there we were lead to our room. The rooms were connected with their own enter-trance. My masseuse didn't ask which kind of massage I wanted but she did all different kinds of techniques on me and turns out that is the one I wanted. Wow, she really worked hard on me and at times it was a little painful but not too bad. She could tell that my left arm or shoulder was hurting so she went and worked on that a lot to try to loosen it up. Overall, I really liked the massage and I felt very relaxed after it. She even stood up and standing on my legs, which was weird it didn't hurt so it was fine. I guess that's a Thai technique. The wife had a great massage also and we're happy with this place. I would come here again when we came back to the island. They charge us $189 a piece for a 80 minute massage. I think it was worth the money.

Sweet, knowledgeable, helpful masseuse. I got a prenatal massage and it was wonderful!read more

My husband and I enjoyed amazing couples massages together! I had the deep tissue and it was…read morewonderful, he had the lomi lomi massage and said it felt very relaxing. We both left totally refreshed, relaxed and renewed. I would definitely recommend and return.

The "'Maui Rivera Summer" package which included credits for use at the Royal Lahaina covered all…read moreof the expenses for the couples massage treatment and it was well worth the visit. The atmosphere and service was impeccable 10/10

This is still one of my favorite places in the world and my previous review still applies, but the…read moreprice, my partner's (first!) experience, the service, and the products out of stock made me reconsider my rating. First of my concerns is the price of a day pass, which is now over $180 for only three hours. I'm not sure if/how they enforce this (we don't check in/out at any point), but having to constantly check the clock is the opposite of relaxing. For that price, it should offer all-day entry. Secondly, my last visit was poorly stocked. The piles of towels have been reduced, and sandals had to be pulled out of a locker. The sunscreen pump was empty in the co-ed area, and I had to notify the front desk as I could not find an attendant. It appears their partnership was ended with the skincare company that used to provide products at the vanity, and the iced towels by the steam room were quickly sitting in a bowl of water. Third, the service was brusque. My tour was given by an attendant (Aaron) who seemed strangely nervous, but my partner did not receive a tour at all. Her attendant just said, "here's your locker," and left. My partner had to seek out and ask the attendant (who was now giving a tour to a different guest) for sandals and was brushed off. She ended up getting lost multiple times, as the hallways and doors can be confusing at first. When I went to report the sunscreen, the front desk attendant interrupted me with her hand and said, "sunscreen, got it," and got on the phone, so I couldn't even tell her about my girlfriend's lack of an orientation tour. Finally, it's been years, but they used to have drinks available. One of my favorite Hawaiian memories involved sipping on a chocolate banana smoothie by the pool. Now the cafe is a gift shop with almost nothing for men, and when I was there, no one running it. I still love being here and enjoying the gorgeous amenities - going nude in the men's area and cycling between the sauna / rainfall shower / whirlpool jacuzzi / steam room is bliss.

I've been coming here for years, and a little disappointed in some recent changes. We purchased day…read morepasses today, which now have a 3 hour time limit on them. They used to cover the whole day. The thing that is the most frustrated though is that there is an automatic service charge for "service providers" at the spa, but you're not getting a service. The pool and hot tub are amazing, but the vibes of new management and rules and pricing are not. The place used to have the nicest staff, and no restrictions like this around the day pass. Sad to have seen it change.