I dearly love Ernestos jewelery I have been going there over…read more10 yrs. I have several beautiful pieces from them. I LOVE THEM But they are not Cheap. If you want cheap go somewhere else. They do give discounts. I give them a x5

I have used Ernestos to make custom jewelry. The first was an anniversary wedding ring. I had…read moreseparately purchased 3 natural diamonds all with GIA certificates. I also brought in a parcel of 4 blue sapphires to be included in the ring. Staff helped me design the ring. White gold, stone placement and orientation plans were drawn up. They allowed me to partially pay in a kilo bar of .999 silver. A couple of weeks later, I went to pick the new ring up. The wife loved it. It was truly spectacular. I have been back. This time to make rings, earrings, etc. out of loose gemstones, I purchased elsewhere. Specifically, 2 solitaire diamonds, 2 sapphires, 2 garnets and a pair of amethyst earrings. Staff has always been attentive, never demeaning or overbearing. I felt like they gave me good deals without hassles. When I need jewelry made, which will be soon, I will go back. When I want more jewelry made

I visited Stone Oak Jeweler to have a charm installed on my charm bracelet. I had the same service…read moredone here in October for $22.73. When I returned recently for another charm installation, the price was $54.22. The charm was not purchased at this store; I only needed it installed. When I asked about the price increase, I was told, "Do you know how much the cost of silver has gone up? It's almost tripled." I found this response passive-aggressive and unprofessional. While I understand that costs can increase, I would have appreciated a clear explanation of pricing before the service was completed and a more respectful interaction. Unfortunately, I didn't have my previous receipt with me at the time, but I knew the cost had changed significantly. That's on me for not questioning it before paying. However, the experience left me disappointed, and I won't be returning. If prices have increased, I recommend seeking a jeweler who is more transparent and customer-focused in how they communicate those changes.

I stumbled on this store when I need help with a watch. Everyone is so kind and helpful that I knew…read moreI would be going back. Many times in the past my husband and I have gone into jewelry stores and people would not help us. When it came time to put a new stone in a ring I went straight back and received this same amazing customer service. This is really my new favorite jewelry store.

This is the kind of antique jewelry store where people go to yes look and buy jewelry but also to…read moretalk to people and get a feel for markets and maybe even discover pieces you like more than you wouldn't have consider before. I was met by a gentlemen I believe his name was Chris, he was more than happy to talk to me and show me the James Avery prices he had. I told him I preferred the retired prices a bit more than the current ones. We ended up talking and before I knew it the time had come to start closing shop. I didn't end up buying anything but it was nice talking to the owner and her son. He showed me pieces here and there but more of a look and see how beautiful these pieces are kind of way. I enjoyed seeing the store I do plan to stop by every now and then to look for those vintage styles in the future.

I had an incredible experience here with my wife. We were seeking to buy a wedding band. Not only…read morewere the owners of this family-run business military friendly, but they were also very informative and more than fair with their pricing. Upon arrival, the owners happily greeted us and began to assist us. Additionally, my wife and I could tell that the family had a strong passion for customer service as well as modern and antique jewelry. We found the perfect wedding band for a great price and couldn't be happier.

Dean was referred to me by a trusted friend, and let me tell you, he did not disappoint. For…read morestarters, the communication was very prompt and concise. His space is very well designed, very tidy, full of beverage options he so kindly offered, and he shares it with his sweet pup, Bean :) Dean is an honest guy who can give you any bit of information you need in order to design exactly what you want. He is a no-nonsense, straight forward, talented man who can turn your vision into a reality. I wanted a simple gold band with a trillion cut diamond. That's about all I knew, but Dean helped me create something stunning and unique. I am absolutely in love with my engagement ring, and am looking forward to seeing my wedding bands and earrings to go with them. I highly recommend working with Dean, everything about the process was seamless and stress-free.

Check out this guys Austin Reviews before you go throwing your money at him. BUYER BEWARE!!!!…read more Check out his closed Austin business, and read through the low rated reviews, and you'll notice common actions this business took with different people that left them without rings for their weddings... https://www.yelp.com/biz/dean-fredrick-austin-2

We had an outstanding experience working with Luis Co. Fine Jewelry on a custom university ring for…read moremy child. From the beginning, Luis was professional, responsive, and genuinely committed to making sure the finished piece reflected exactly what we were looking for. His communication throughout the process was excellent, and he provided thoughtful feedback and guidance while still respecting our vision for the design. The finished ring exceeded my expectations. The craftsmanship, attention to detail, and overall artistic quality are exceptional, and you can immediately tell that Luis takes tremendous pride in his work. Just as importantly, he was dependable and completed the custom piece within the timeframe promised, which I greatly appreciated. I would highly recommend Luis Co. Fine Jewelry to anyone looking for custom jewelry and wanting to work with someone who combines artistic talent, professionalism, excellent customer service, and reliability. This was a very meaningful piece for our family, and Luis absolutely came through. We could not be happier with the final result.

Twenty years ago, when we got engaged, my wife gave me an 18k gold cartouche necklace, handcrafted…read morein Naples, Italy, that I've worn every single day since. I never take it off, so when the hasp holding the pendant to the chain finally gave out after two decades of daily wear, I knew I needed to find a jeweler I could trust with something so meaningful and irreplaceable. We stumbled across Luis & Fine Jewelry, a small mom-and-pop shop tucked away in a strip mall off TPC Parkway, conveniently located near my physical therapy clinic. From the moment we walked in, it was clear this place is a world apart from the big chain jewelry stores. You get that personal touch and genuine care that only comes from a family-owned business that takes real pride in their craft. Luis himself took great care of us. He listened carefully, examined the necklace thoroughly, and explained exactly what needed to be done. Given the origin and quality of the piece, I appreciated that he treated it with the respect and attention it deserved. Not only did he repair the broken hasp, but he actually improved on the original design to make it stronger and more secure, so hopefully I won't have to worry about this happening again anytime soon. The quality of the work was expert level, and the attention to detail was exactly what you'd hope for when handing over a piece with this much sentimental value. If you're looking for a jeweler who treats you like family and delivers craftsmanship you can count on, skip the mall stores and head to Luis & Fine Jewelry. We'll definitely be back for any future jewelry needs.

The warmth of all the people. They were super accepting and treated me with an absolute golden…read moreexperience. They did have an amazing selection of incense however I would have liked to see more cone or small stick incense there. Nonetheless it still is a total wonderful and pleasing experience. Being here and then leaving makes me feel like I am growing as a person.

I was in New Braunfels this weekend with a friend and she wanted to come check out this shop. This…read moreplace was walkable from the shop and food market area so didn't need to find parking. The inside was set up nice. It was very clean and well organized will all their stones, candles, statues and more. I did like that they had little slips of paper of what the stone type is and what you can use them for (protection from negative energy/anxiety for example). Also if you didnt just want a stone, you can get bracelets, key chains and other stuff with the same stone. The ladies we spoke with were very nice and informative. We had quite a few questions and they were patient and explained what certain stones and scents can help with. Appreciated that they didn't judge us for not knowing certain things and were happy to help. They even were nice enough to hold our food we were carrying around. I did end up buying a nice scented candle with a few stones. My friend bought this nice scented spray (lavender scented to help with relaxing) and bracelets. Overall it was a pleasant experience and would recommend for folks to come stop by. Be aware depending what you want it can be pricy but the price seems common with other few shops I've been to.

Back story to the review I'm about to leave! I asked back in March about a reputable jeweler that…read morecould take my wedding rings and my Grandmothers wedding ring and come up with a new design that Included both diamonds from each of the rings! 3 rings in total. Now fast forward almost 6 months and this is the review I'd like to give for WISE jewelers in Cibolo off of Main Street. Do Not and I mean Do not bring your valued , loved and sentimental jewelry to this location. I have had the worst experience and have been left with nothing but melted gold , loose diamonds and a ring that's been taken apart. I was quoted about 4 months for the owner to redesign my rings and come up with a new band plus 2 extra rings with the smaller diamonds to make the bands. I called in July when it was supposed to be ready and was told they were behind and it would be early August. I then called last week and they said they were finishing up and getting them shined they would be ready by end of week. I never heard from them. So I called yesterday and I kept getting the runaround, so I decided to go up there because who would be able to lie to your face. Well that's exactly what happened. I went in and the lady had said they weren't ready and they were still casting the mold. Which mind you last week I was told they were done. at this point I'm livid and all I want is my rings back. She said she had them in the back and it would take hours for her to get them ready. I said I really hope you haven't melted the gold down already which she had. needless to say I asked for her to get them for me now. That's when she went back and had her assistant come to the front to tell me that the rings were not even in the store. The owner then came back up as I asked for her and was told that nothing had been even started and that the rings were just melted down and not even in started. I asked why she would lie not once but numerous times? She never could give me a valid excuse. So please please do not take your business to this lady. If you can't handle a job don't accept it. I went today and thankfully had my rings but am still left with just loose stones , melted down gold and my grandmothers wedding rings which has all the smaller diamonds missing. Edit to add: it now looks as though I'm missing gold I'm so devastated. Weighed what I had verses what my appraisal was and it's not the same and literally missing an entire band of gold.

I won't lie that I was a bit nervous after reading some of the recent reviews. But don't be! I…read morehad three items repaired (and ultimately cleaned)- a beloved cross pendant, my husband's watch, and a heritage pocket watch necklace that had a ton of sentimental value. The work was absolutely beautiful and extremely reasonable. Yes, 3 digits hurts the wallet but for what was done, it could have been far worse and I regained beloved pieces. I wish you could see how truly sparkly and shiny my cross came out! I was awwwwwed!

They did a great job repairing a broken chain that I had. Service was fast and prices were…read morereasonable!

Let me start by saying how disappointed I am with this jeweler and store. I have had a lot of…read morepieces designed over the years with master jewelers in many states we've lived and others here in Texas. I decided to give William at San Anthony's a try, after he worked so hard on trying to locate a movement for a vintage watch. I have never had such a poor experience in my life! In early April, I picked 2 different feminine ring designs for my daughter and myself (from a book in the store) for a set of carved Cabochon antique jade cuff links that were my father's and grandfather's before him. Also using my gold and diamonds. I wanted similar not the same and each a little unique to match our personalities. And the whole process a nightmare! I was originally told it would be about a month, after a month, nothing done. I needed them for going to see my military daughter and they weren't ready. Then a month later was told well they made the castings but they weren't right as the bands were too thin and needed to be redone. Come back in a week. Went back and told that jeweler wasn't in and didn't know the status. Found my envelope but some pieces were missing including the antique cuff links. I asked where they were and no one knew, I said just give me everything back and I'll go elsewhere. Since they couldn't find the jade cuff links, was asked if I could give them a chance to find them to make them. I agreed if they could be ready by x date, as we were traveling to see my daughter at a base in north Texas and would like to bring them to her. Showed up 2 days before our trip, (early August) was told by William they were sent to a different jewelry store in San Antonio to do the work because he had yet another death in the family. and that shop lost them, and couldn't find them. Then I questioned it because last time they were made but the band was too thin. He back tracked his story and babbled on again blaming anyone but himself. I told them this is unacceptable, they need to find them and when I left the store, I cried. I was so upset about the whole encounter I didn't sleep... I went back after our trip and was told they were located and would be done in a couple days. Showed up in a few days and they weren't ready. I heard so many different stories depending on who I spoke with. And 3 excuses in the 5 months for funerals, quite a few for out sick, not working today, And if I mentioned what I was told at a last visit, they would change the current story to meet that story too. Anyway, second trip to see our daughter and still no ring to give her. Explained she would be here on x date for a long weekend visit while she is in the states at the school and they have to be done. Got a call they were ready. Went to pickup and they were not ready yet. Had to wait a bit. Finally, Abby brought them out and the rings were the exact same ... a chunky, heavy design and not the split shank or feminine designs I picked. Driving home my daughter looked at me and said, "To be honest mom, it's too heavy and the jade stone is loose in the setting, the setting is rough / pokey and I won't wear it as is. So please take it to your regular master jeweler and have him fix this mess!" I handed her my ring and she looked at it and said, yes your jade is shaking back and forth, and actually looser than mine plus there are a few rough sharp spots too. So 2 chunky heavy rings on a design style I didn't approve, don't like and nothing feminine about them like I originally picked... with crappy workmanship that was done quickly to get me out of their hair and basically needs to be redone / fixed by my favorite designer / master jeweler in New Braunfels (Kent at Malleable Jewelry).