We sat at the bar and do everytime my boyfriend and I visit. The bar staff was super friendly and accommodating, remembering us from previous visits. The late night food was on POINT and Im leaving a happy guest. Thanks Hooters! read more

Hooters - American Near Me - Charlotte, North Carolina

If I could give zero stars I would. This place should not even be in business. This was by far the worst restaurant experience that I have ever had. If you truly want to know just how bad this restaurant is, just copy and paste the link, it is to a google drive document that explains everything. https://docs.google.com/document/d/1o6PDMt73lvmziSlIBfSnmGBrQprvf_vCe4ZdOr2tkXc/edit?usp=sharing read more

I came in around 6pm and sat at the bar. There were maybe 4-5 other people at the bar and one bartender. Within 5 minutes she came by and asked what I wanted to drink so I ordered a beer and asked for a food menu (assuming she would realize this was an indication that I planned to order food). It's weird that their food menus have no prices but just calories (I would think patrons of Hooters care more about prices than calories). Anyway at least 20 minutes go by before she comes back to check on me as she was busy talking and flirting with some guy at the end of the bar. I paid for my beer and left. Poor service and $8 for a Yuengling beer (tall one but seemed kind of pricy). I probably won't be returning. The place was very slow, 4 waitresses standing around talking and the bartender ignoring most everyone at the bar. read more

I really want to come back to try more of their menu. Sampled some wings (smoked/Daytona) and their big fat fries. I preferred the taste of the Daytona wings better, but definitely appreciated the charred crispness of the smoked wings. The fried were too heavily salted so next time I would request that they hold the salt. The cheese that they offer for an additional .99 cents, I thought it was going to be more of a regular cheddar cheese sauce but it's actually nacho cheese sauce. Sweet tea was good, the staff was friendly, my server Kayla was very attentive. read more

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It's Hooters, a sports bar. Little on the dirty disorganized looking side. Service is fine, the server was attentive and checked in often. This location however, believes Pico De Gallo is diced tomatoes covered in cabbage with carrot slivers. I was incredibly disappointed in the buffalo chicken tacos because of this. Other locations seem to get the tacos right, not sure what's up here. read more

Arrived 1 hr before closing and the manager refused to serve us. Then sat several others. Don't come here.

My husband is a big fan of Hooters' wing sauce so I placed an order via DoorDash. The food arrived sooner than expected- hat tip to DoorDash but the order was incorrect. We ordered wings tossed with sauce...we received over-cooked naked wings with a side of sauce. Hi Will - My husband called the restaurant yesterday and was told that nothing could be done since we had ordered from GrubHub/DoorDash. read more

It has been a while since I last stepped into a Hooters or even this location. It was kind of dead on a Thursday evening, but I have never actually seen this location really busy in the past either. Anyway, the menu has changed since last time and they offer more selections than before, a good change. There is now 15 wing sauces to choose from and a wider selection of burger types, salads, and side dishes (like onion rings). I ordered 20 boneless wings in hot sauce with fries. The boneless wings were larger than expected, crispy and moist. The fries, on the other-hand, were okay but needed to be cooked more, half were still soft. My dad, and the reason we went there, ordered regular wings with no sauce and fries. His wings are much larger than what they served in years past and were also very good; he didn't eat his fries though because they were not cooked enough (which he did request to be crispy). Overall, it was a good experience, a definite improvement from past experiences. However, the prices are still higher than most typical wing places, and there are several good choices nearby that can beat Hooters in both taste and price. read more

Ordered through Postmates .... called store to ask for blue cheese and ranch to be added to my order to dip wings. Wings delivered, no dressings delivered. For 17 bucks ++, we could have ordered McKoys read more

This is probably the worst Hooters experience I've ever had, I won't say anything about a restaurant experience in general. I would say they are severely understaffed, but the place is empty anyway. When you look at the management, you can see why. The manager on duty seemed to be very unfriendly and not welcoming. We were waiting on friends, and when they finally arrived and said they were sitting with us the manager walked off without saying a word. He told customers that they were cut off from alcohol unless they buy more food, and then also told the servers not to serve the same table at all. Being in the restaurant industry myself, I really just don't see how a manager can find it acceptable to brush off customers as he does. The waitresses that ARE here I do honestly see working hard. I feel bad for them having to work under management like this. read more

Staff: Samorah was our waiter and what a jewel! She was friendly, courteous and prompt. She made us feel welcomed and somehow was always a head nod away. Better locations for Hooters as the other locations that are near us don't really do a great job of preparing or cooking the wings this place every time we go we are never a disappointment wings come out fresh hot juicy and taste great. I recommend this place to anyone looking for a great wings atmosphere is always nice and cozy and the upkeep is always great bathrooms look good as well and the wait staff is always nice. read more

Very please with time and the person who brought the food out was very nice but the only down fall is I received the wrong food, just a little disappointed on that part. Could have been a driver error read more

Amazing service and food even when it was busy. Very happy with my experience will be coming back soon!

I really don't know why I keep going back here. The service was pretty bad this time around and the food was worse. I ordered steak quesadillas and they were filled with steakum! Wtf? THe only thing that Hooters can make edible is their Buffalo Shrimp. Carolina Pavilion desperately needs another sit down restaurant. read more

Absolute shit, never come here. Somehow the kitchen is backed up during covid when the place isn't even half capacity. Smh

Waited for 15 minutes and never got waited on. The place was dead. No excuse. No drinks, no food. I could understand if they were busy, but again, they were completely dead. read more

The red head bartender Kelli was great! The kitchen WOW they took forever. Was end of lunch time and Mexico FIFA soccer game was on but don't see why so long. Will come back though! Hooters makes you happy! read more

Former Hooters Manager who LOVES the chain/food, I am forced to leave this review...DO NOT phone in orders to the South Charlotte Hooters as they will not even start your order until you get there and pay them. I called in an order for 10 wings to go. I was told by the bartender Shannon (who was awesome) that they were running about 20 minutes n the order. This was perfect as I was leaving uptown. I arrived in 22 minutes, paid Shannon at the bar for my order. She went into the kitchen and I saw her talk to the white female manager. I then watched as the manager looked around, found my ticket, and then watched as she walked back to drop my chicken wings - now roughly 30 minutes after I had called in. At this time, there were only three tables of guests and 4 individuals sitting at the bar...definitely not busy. When Shannon came back to the bar, I asked her if the manager had just dropped my wings. For the second time, Shannon told me the truth, that yes, the manager was just starting my order. I have total respect for Shannon being honest. I asked her to cancel my order as I had to get back to my office for appointments. Shannon told me the manager was coming up to handle that and to talk to me. I waited a few more minutes, but the manager refused to come up and reverse my charge, and definitely did not come up and offer any apology. At this point I left the restaurant with no food, but they had my payment. I had to call Hooters corporate office to have them reverse the charge. This Hooters location has gone waaaaay down hill from when I first moved to Charlotte. The restaurant used to be full of customers, was fun, the food was great, the service was great, and even the managers were customer service oriented. Now the place is empty most of the time, and the management has no time to deal with customers. Time to consider closing this location down...and this is coming from someone who was a manager and has visited Hooters in most states. I will never stop going to Hooters - but I will not come back to this location. To Shannon at the bar...you were honest, kind, understanding, and probably the only bright spot at this location. My advice is to transfer to another location where your superior service will be appreciated and you won't lose business due to lack of staff and poor management. read more

Went for lunch and crowd was very light. Placed order of wings, shrimp, fries and 2 soda's. Jasmine was our server. First thing these ladies should take note on, when a gentleman has a lady with him, don't acknowledge the lady last. You wouldn't like that treatment if the shoes were on the other foot. Our food came and wings were extremely hot (his), shrimp (mine) were cold and she had to return to the kitchen for the fries. They were cold too. Never checked on us again. Finally, as the crowd grew, I asked a server to get the attention of our server and to our unknowingly she was our server. Explain the food is cold and would take it to go now. Final comment she makes is she will stay at the kitchen til the food Is ready like she did the last time. No you didn't or my shrimp and fries would have been HOT as the Chicken. Passive Aggressive. Don't try it. 6/24: Thanks for the update and I will let you know in advance the next time we plan a trip there. read more

Came late in the afternoon so it wasn't busy. The service was on the slow side but the waitress was really nice. The food was great. We had the shrimp, tots, garlic parmesan garlic and spicy garlic. read more

Smaller area compared to the other Hooters. But has a good bunch of friendly girls serving. The tater tots n cheese stuffed pretzels are a must with a drink! Overall a good place to hangout! read more

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The service was bad!!! The server only came to my table 2x!!! How do you expect to be tipped and you don't take care of your guest !!! There were only about 4 other people inside and they were all eating and yet it took over an hour to receive our food and only 2/4 of us got our food. Not only that but my friend order at 10pc wing and the sever rung in 8 the sever should've been paying more attention or write it down if she can't remember some as simple as a 10pc boneless bqq wing order. When my sister when to ask how long it was for her food she was met by a rude person in the kitchen that had air pods in and wasn't wearing any gloves!!! He was cooking with no gloves!!! That is unsanitary. When we asked for a manger she came up to us and apologized and stated that she was going to give us refunds for the inconvenience of taking so long and give us the missing food that at that point had taken 1.5 hours. She gave us refunds but then denied us the food like wtf lady I've spent well over 1.5 hours waiting on food with shitty service and just to leave on an empty stomach!! And for her to have the audacity to give us buy 10 get 10 wing Coupons Is bs like you really think I'm gonna come back and use them. read more

Hooters is one of my favorite restaurants but this is quite possibly the worst one I have ever been to in 30 years. Sat next to some locals and they said they agree. They rarely ever come here bc it's so bad. Hence, it's ratings. read more

I give this restaurant 2.5 stars. This was my first time going to hooters. I came in with my boyfriend and his best friend. During the entire 4 hours we were there, the waitress constantly kept giving refills to my boyfriend and his friend, but did not give me a refill. I was offended because I felt like they were being very disrespectful. I don't know if they were trying to be more flirtatious or thought that they was going to get a better tip from the guys. But I think it's wrong that the entire time I was drinking from the same drink. Only reason I was able to get a refill is because my boyfriend gave me his. Shortly after he gave me his, the waitress gave him another. I would not be coming back here again. The food was alright, but I will say I like the fact that it wasn't too crowded. read more

Not the best service! I ordered shrimp and about 5 mins after the waitress put the order in came back and said they had to prep the chicken! Lol umm I had the shrimp! Then food came just sat it down didn't ask if we needed anything else and NEVER came back to check on us! BUT was quick to get our card to pay though! Lol I'll just say her tip wasn't much! read more

We visited here yesterday my friend ordered 10 wings , one which looked nothing like a wing !! I swear I seen the beak !! But even if wasn't we asked waitress to take back and ask she came back said it was just a real meaty wing ?? So my friend picks off a feather and said Is this a feather she said yes! So she took back manager came out and said well you know it's a kitchen there will be feathers , said sorry , so my friend says well can I have some more she said oh you want the rest the wings back ?? He said well well yea if that's my only option , she brings back rest of wings and said here ya go sorry . Didn't say anything didn't even discount the wings !! Not even the feathered one !!! read more

First time going to this Hooters and will never be back.. first they were out of lemons, cool, then we went to order and I wanted bbq and they said they were out of bbq sauce LOL me and my boyfriend both order boneless wings (which I've gotten at other hooters and they were reasonably sized) and we get them and they are literally like kid chicken nuggets LOL again. BARELY had any sauce and were so dry. What a joke. Our chicken nachos had maybe 4 pieces of chicken on it and was basically all chips. For a 60$ tab DEFF not worth it ! When asked why they were out of everything her response was "we're getting ready to close soon" LOL didn't know 3 hours was "soon" read more

Kelli is the absolute best bartender! She's always happy and brings energy whenever she is working.

The food is unusually good here. I went reminesant of times when I was here more frequently in my earlier years and didn't expect the food to be close to as good as what it was. They've updated their menus and the girls aren't in such skimpy clothes any more. The service was slow. Our server should have checked on more often as we had to get the attention of others to help us with utensils. My crab legs came out cold but was taken back and heated up. Food is good but service can be improved. read more

My husband and I ate here for lunch while my car was being serviced at the Volkswagen dealer across the street. It was 11:30am, prime lunchtime, and it took forever to get our food. There was only 3 other tables in the entire place and it took over 30 minutes for our 2 sandwiches to make it to our table. The waitress never checked on us or apologized. Once the food came it was underwhelming to say the least. The curly fries were the best thing on my plate. The chicken was dry and the bun was way to large for the chicken that was on it. Next time I get my car serviced I'll visit the Chick-Fil-A instead. read more

The great thing about my visit was the VERY cold beer. The food was alright. If I am going to splurge on wings, I have better options around here. read more

The waitress name Chelsea is so kind, sweet and honest! Lost a pretty good bit of cash there from the previous late night dinner and called the next morning to check and she found it and returned every single dollar. Apparently my two year old was messing around and started stuffing money under the booth cushions and she honestly and kindly returned it. That itself deserve more than a five star. Of course I tip her well for finding it. read more

We were starving and it was near where we were so decided to stop. Food was okay but people don't really go to Hooters for the money. I had the Pulled Pork BBQ sandwich. I wish it had been on a regular bun rather than the ciabatta bun it was on. We enjoyed playing the Buzztime Trivia game they had on and our server did a good job even in training so overall, not too bad. read more

Good service here. The new smoked wings are beyond great! Still crave them everyday..

It's a crap shoot at this location. Always short staffed. IF the right cook is in the kitchen your food will be prepared right. And whatever you do, DO NOT allow Mya to be your server. She's horrible. No clue what customer service means. I'm watching all these other servers on their A Game, but Mya needs to be trained better. read more

Bottom line: $10.00 for chicken strips appetizer: Five very small strips, not fully cooked. 2 orders of wings with almost non-existent wing sauce. Curly fries that seemed twice cooked and must have sat under the warmer for far too long before being plated, dry, breaking into fragments when bitten into. A side order of fries that wasn't put in with the entrees and had to ask/wait for them. Took 40 minutes for entrees to come out and another 25 minutes after reminding staff that order was placed (reminded at the end of our meal) for a wings to-go order that was placed when entrees were ordered. $72.00 wasted for lunch. Will not spend money there again. read more

Wish I could give no stars. Seat yourself so we sat ourselves on the bar side in a booth. Waited and waited and was never greeted. Husband finally ask the bartender where a server was and she seemed like she didn't want to take care of us so she says something to a manager. A short female African American manager approaches us and states there is no server on that side so sit on the other side or at the bar and rudely walks away. No thanks. If it's not seat yourself, clearly get a hostess . Will never return. A call to corporate is needed! read more

As I literally sit inside of hooters, it's now 9:57pm. Food served cold even though my side dishes was served in cast iron side dishes so I thought. Literally my waitress is trash and understand I'm a restaurant AGM do I know the stress of the restaurant business but when it's damn near dead in here and my food sat back there cause my idiot waitress didn't bring it out is unexceptable to me. Also my bf had blackened fish tacos but the cook proceeded to make Mahi sandwich. Like can anyone write the correct ticket and can anyone cook the correct hot food. The waitress proceeds to brush me off not realizing that at the end of the day you chose to except the position so do your job and to the managers so helpful advise from restaurant manager to another. Do your job and manage and stop sitting on your behind waitress name is Alexia and she has the nastiest attitude but I'm the right customer. Re train or put in the kitchen away from customers. read more

Sorry folks the service here in my experience has been just awful. Sounds like others have had other better experiences but from going here about 5 times I can see it's not an isolated incident. Bottomline- if you come in with a big group they'll give you the attention you deserve but if you come in solo or just with one other person you'll be disappointed. Latest experience was coming in on a day they were doing a big nationwide promotion. I had to actually educate on server that the promotion was going on. Wings took over a half hour. Kitchen looked short staffed- which hey it happens, people call out etc. But the waitress must have passed our table at least a dozen times but no acknowledgement that we existed, asking if we wanted more drinks, update on when our food was coming out etc. Sure you're busy with other tables but you still have to give everyone you're serving the time of day. I know the Hooters brand prides itself on having its waitresses provide a certain kind of experience. I could care less about that and would settle for meeting the basic standards for hospitality. Never had any complaints about the food. Hooters still does a good wing. Wish all my tips could go straight to the hard working people in the kitchen. They're the real superstars of this place. My advice if you're thinking of going here for football seasons- get your order to go! With the money you'll save on beer and tips you can spring for the Sunday ticket on your own. read more

Odered food to go and I must say I'm so disappointed. The fries were undercooked and hard Bones less wings were dry and barely had any sauce on it. read more