I must admit, the ribs were good, BUT the sides were trash! The Mac & Chs. was pretty much a cheese whiz sauce (or something similar) over macaroni noodles. The fried okra was excellent, but I literally received less than 12 pieces of okra. The Texas toast was ok, and could've been GREAT, if they toasted the bread on both sides! Like seriously, who makes toast, and only toasts one side?!?!??!!?? read more

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I recently ordered some food from Shane's Rib Shack via Door Dash. Aside from the fact that the Dasher was really really late, I would be remiss to not mention how bad this food was. My order was the lunch plate - 1/2 rack of ribs with coleslaw and Mac & Cheese. The ribs were burnt. Straight up burnt and hard . To say they were charred would only barely describe how burnt they were . Over cooked ribs . The meat was tough and just not good. The Mac and cheese was okay but cold. The Cole slaw was the only redeemable / eatable item in the bag . Aside from the fact that the Door dash driver was exceptionally late and my food was delivered an hour after the order was placed the quality of the food was just missing. It was bad. I may try this place again sometime but it won't be via any delivery. I will want to see the food before paying for it. Disappointed was the only word I could think of to describe the food. read more

I am a huge fan of Shane's. We had two in Greensboro that I went to often. Unfortunately they closed and I really hated that. Like I mentioned, We went often and the food was always incredible. I was so excited to be flying into Charlotte and have dinner at Shane's before heading home. What a disappointment! We got there at 6pm. They close a little after 7 and I think and they shut down the food at 5 it seems. I ordered the hot dogs (first time). The quality of the dog was good but they were barely warm and everything else was cold and my bun was stale. My husband ordered the big dad (his favorite) and his meat was just above room temp. A huge let down! I had recently eaten chicken tenders at a Dairy Queen in Texas and they were so hot and fresh you had to wait to eat them! Come on Shane's you gotta do better than dairy queen! Shane's you were very disappointing and that makes me sad. If you are open for business, your food should be good until the time you close. read more

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No one at front to greet or take orders for several minutes. We were the only ones in the place. Understaffed,. out of cheese at 2pm on a Saturday. Sauces not filled. Tables dirty, no napkins. Waited 20 minutes for cold food. Food missing. Bathrooms disgusting. Soda machine disgusting. Doors filthy. And the food wasn't good like the south Charlotte locations (now gone) used to be. read more

The food here is always good and tasty and hot and you always surrounded by friendly staff. Both conditions are great for me and my family. Nice and comfortable vibes. read more

Shane's Rib Shack - James and Autumn provided great customer service!! - Barbeque Near Me - Charlotte, North Carolina

Generally like SRS, and my experience wasn't poor - but I have been several times in the last year and the sanitation rating has been a "B". Seating area is generally fine and clean enough, so I will assume the violations are in the back of the house. I'll give it another try at some point, but if they can't get an "A" by my next visit, I think I am done with this location. read more

Shane's Rib Shack - Think some version of B during my last several visits. Not going to keep stopping by if it doesn't improve. - Barbeque Near Me - Charlotte, North Carolina

Honestly, if I could give this place 0 stars I would. The customer service was the best thing about this restaurant. I came in with my boyfriend looking for a good 4th of July meal since we were out of town. I got the chopped chicken plate with Mac and cheese and baked beans and he got a pulled pork sandwich. The sauce tasted funny and the meat was so soaked it made it sandwich bread over soapy. When I tell you not only did I barely eat the food, but it had his and I stomach's messed up not even 30 minutes after eating it. 10/10 would not recommend to anyone. read more

The service is top notch! People are very friendly and are on point with food service. This is a place you can just come and enjoy great food service and watch some TV. read more

From out of town, stopped in for quick lunch. We got good food and service. Ribs were the best.

We recently went to Shane's rib shack because of their Veterans Day special. We were super thankful that they offer the special for 3 days and thought this was very generous! My husband got the veterans meal of bbq pork with 2 sides. It all looked so tasty, especially the Mac n cheese and it made me want the Mac and cheese as well! I got the chicken tenders and fries. This was good as well, but the chicken tenders were smaller than I remember them being in the past. I used to get the chicken tender "lunch" basket and they let you order it all day long. I no longer saw this on the menu. We also used to get the shaniac burger and no longer saw this on the menu. Overall great friendly service. This is a good casual dinner spot. If you like peach cobbler try it for dessert!! read more

Shane's Rib Shack - CHICKEN TENDERS - Barbeque Near Me - Charlotte, North Carolina

Found this on Yelp. Check in on Yelp and get a free peach cobbler. This chain was started in Georgia and has franchises in Noth Carolina and South Carolina. BBq is made on site smoked for 10 hours daily. I ordered the pulled pork with coleslaw on a bun with sweet potato fries and fried okra. The food exceeded my expectations. I would recommend regular fries. They looked better than mine. As I'm finding out down south sweet bbq sauce, which I prefer doesn't exist in many places. Friendly workers who answered all my questions. I would normally have tr(ed the combo but too much for lunch. They also have an app that gives you a free sandwich. read more

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Autumn and Brent were incredibly accommodating and awesome. The dining area was clean and well-organized. We ordered the Shack Sampler, which left us thoroughly impressed. The ribs stood out as our absolute favorite. They boasted a delightful char on the outside, while remaining succulent in the inside. Grilled to perfection. Paired with some potato salad, toast, and okra. (Chef's kiss) read more

04-15-25 Health rating is 85. I saw the sign after we sat down to eat. The only flavor they have is salty. Really disappointed. I hope they get their act together. They used to be 5 star. read more

I loved Shane's Rib Shack when it was in Northern Charlotte so I was excited to come to the south end. It was slow traffic and we were there on a Saturday afternoon. The food was still fresh, we got our food quickly, and it was delicious. The cashier was super friendly and super respectful. You could tell it was probably his first job Nonetheless an overall good experience. read more

Shane's Rib Shack - Inside - Barbeque Near Me - Charlotte, North Carolina

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The food here was great - my fiance brought it home for me, so the food sat for about an hour and a half before it got to me and it was still notably delicious! I got BBQ chicken, Ribs, Brunswick Stew and Cole Slaw... I inhaled it standing over my counter like a feral creature of sorts, but don't regret that at all. Everything was great, but if I went back I'd just get a full rack of ribs for the meat - tough to best ribs at a rib shack read more

I wanted this place to be better than it was but honestly it wasn't bad/ the pulled meats were delicious and the hams were great: the max and cheese and cobbler were not as delicious. I would say there was way too much breading on the cobbler and the max and cheese kind of tasted store bought. Is this a place I would go again? Not necessarily; but it wasn't bad for the experience. read more

Service here has been terrible lately .. They are running a 5 dollar special every Monday in March but I kid you not everyone I come to pick up the order it's the same mistake " Big D is not bun ias requested in my mobile app .. the cashier OLO ( name on the receipt)is working orders .. phone calls .. tables and looks like she had to remake my sandwich .. it's no wonder .. I also asked OLO twice for a sample of peach cobbler since I had to late .. She just looked at me like I had 2 heads .. this place has gone down in customer service looks like they need help .. I've lived in Steele creek almost 2 years and Shane's has always been my favorite .. but I'm gonna step back .. if you peek thru the swinging doors to the kitchen .. you probably wouldn't eat there .. I don't know what happened to this place .. So long Shane read more

The wife and I decided to come here randomly before hitting the outlet. In the past this was our spot but we had several bad experiences back to back so we cut them off. Needless to say we were a little skeptical going back after a few years. Upon walking in we did notice that they had a B sanitation grade and almost left but we decided to risk it all due to starvation lol. To our surprise the staff was very friendly. Destiny made sure our order was correct and took good care of us. The lady running register was very nice as well. The food was pretty good and portions were like the old days. We finished off the meal with some peach cobbler (heavy on the cobbler) and it sealed the meal perfectly. The only thing I could possibly complain about would be that the toast was only toasted on one side and tea wasn't great but nothing major. Seems like this location might be getting back on track. read more

Yes, it's a chain. Yes, they have sauces on the table. Okay, I get it. Moving on. Mrs. K. and I were feeling particularly keto today and so we headed to a restaurant that would most likely have meat and more meat. Barbecue. Shane's fit the bill as they were inexpensive and they were open. Two big pluses. We got one plate with a half-rack of ribs and the other plate with the pulled pork. Both with sides of green beans and cole slaw, which were the only sides not completely carbs. And you don't see the Texas toast on our plates as we asked the young lady to hold on to those, thanks. Ribs were meaty, a little sweet, and very delicious. Thoroughly enjoyable and needing nothing extra. Pulled pork was very moist and flavorful. It could maybe have taken some sauce but the stuff they have here is rather high in sugar so we skipped. Green beans were delicious though a little overdone. Cole slaw was perfect. Crisp and dry and crunchy. Mrs. K. said it was great and I thought it was quite good. We're fans. [Review 10885 overall, 656 of 2019.] read more

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awesome food expect very dirty tables but the food is awesome awesome service very nice people it's very easy to order there i highly recommend it read more

I ordered ribs ...they were burnt and so dry I couldn't eat them....I told the waitress and she told me she was sorry.... I will not go back and had been there several times in the past... read more

Stopped in to pick up lunch today. I ordered online but called in to make a change to more order and the young lady fixed it right up. Employees were friendly when I arrived and my order was already waiting for me. I didn't go in for BBQ, all I wanted was a burger. They have 1/2 pounders and I'm happy to report, my burger was nice. Good flavor and nice size. Was it $12 nice? In my opinion no. Sadly though, this may be the norm for hamburgers now. I see myself stopping by in the future to taste the BBQ. See you then! read more

This place had possibly the very best bbq I've eaten! I had the Shack Sampler, so I can attest to the ribs - yummy, tender and saucy deliciousness, chicken tenders - not like the junk you get at some places, these had a delicate, crispy, gently seasoned outside with juicy white meat inside, and the smoked chicken wings which I got naked so I could just dunk them straight into the bleu cheese dressing! YUM!!! With mac n cheese and fried okra! Everything was delicious but I barely got to nibble on the pork bbq because I was STUFFED! AND I was impressed at the reasonable prices. I will most definitely return for more! read more

Everything here was wonderful! Best ribs I have ever had! Service was excellent. This place is a must for BBQ Lovers!

The food was flavorful, warm, and hit the spot. The ribs were cooked perfectly and the honey bbq sauce gave it the extra kick. The only complaint I have is the bread was not toasted and cold. read more

First visit to the newly opened Shane's here in Charlotte was great! I took my mom, who was in town visitng, here for lunch. We were greeted outside buy a young lady doing giveaways to celebrate their opening. I won a coozie and my mom won an jar of their BBQ sauce to take home! Yum! So many great options on the menu. We both got combo plates so that we could try a little of it all. The meats were well prepared, our favorite was the Ribs for sure... I guess if you're going to call yourself a rib shack you've gotta do those pretty well lol. The side were just okay at best... our favorite was certainly the fried okra. The staff was polite and attentive, as you would expect on the first couple of days being open. This would be a 5 star review if the wings my mom ordered would have come out correctly. She ordered smoked wings with mild sauce and they brought out fried wings with no sauce. The manager did politely replace them, but by the time they came out we were ready for boxes. I hope they stay consistent and work out the small kinks.... overall a very good addition to the area!! read more

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Service at this restaurant was easy! The wait after ordering was less than 10 mins. It was pretty quiet around 6:30pm. The food was hot and tasty. I ordered the bbq plate with coleslaw, fried okra, and baked beans. The beans were a extra side. I enjoyed the food here and everything was great and hot. I recommend stopping here if your in the area. You won't be disappointed. read more

Shane's Rib Shack - Fried Okra - Barbeque Near Me - Charlotte, North Carolina

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Ordered off of "lunch drop". All four meals ordered came undercooked. Chicken tenders were rocks and the fries looked like they were never thrown in a fryer. waste of money and time. please avoid this place for your sanity read more

While this is a chain, the barbecue is quite good and the price is right. Not the place to go for a big dinner out, but if you want some decent BBQ that wont break your wallet, this place does the trick. read more

Due to covid-19, we ordered takeout, which they handled very well and quickly. The green beans were by far my fave, I know that sounds crazy with all the food they have to offer, but they were so good. We also tried the mac and cheese, ribs, chicken wings, and boneless chicken. Everything was really good and the sauces were flavorful, not going to lie, I dipped my fingers in it a couple times :) I highly recommend trying. read more

Ribs were dry and overcooked...would not recommend. This restaurant is below average for Shanes rib shack quality. 2/1- gave them another chance and another bust. Ribs were COLD like- not a little but cold cold. Fries were cold. The staff at the restaurant was skeleton crew- one at the register, one running the food and probably one in the back cooking Very poorly managed- I know other locations close constantly and I foresee this one closing soon too. read more

Shane's Rib Shack is a great place to try. We live nearby & wanted a quick & delicious BBQ meal which we got. I had the Shack Sampler-everything was fresh & satisfying. Chicken very tender and juicy. Fried okra was my favorite. I will be back for sure. read more

Came here and got cold food.. cheese wasn't even melted on my sandwich, sorry for ordering here. read more

Shane's Rib Shack - Barbeque Near Me - Charlotte, North Carolina

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Yes Shane's is part of a chain, but let me tell you something their food is pretty good...well let me correct that. Their meats are pretty good. Not really a fan of most of their sides. I love love love their peach cobbler. I would eat it everyday of my life if I could lol but seriously it is pretty good. I would recommend the cobbler & the smoked wings. You cannot go wrong with these 2 items read more

They have the absolute best Brunswick Stew I have ever tasted. They had dropped it from the menu sometime during COVID. I'm so glad they brought it back. Once you have their stew, chances are you'll won't be satisfied at any stew you try elsewhere. Big time! read more

Food ok for a chain (they don't know how to make Brunswick stew, basically just stuff swimming in BBQ sauce). We have ordered from this place several times - what you get is pretty tasty. But they never, and I mean NEVER get the order right. You could order 15x in a row and you'd be missing something or have the wrong items. Every.single. Time. At least they are consistently inept? Today, fiancé went in, ordered food, got home, okra was missing. He called and spoke with a a guy, offered for us to drive back over for missing okra. Fiancé asked for email of franchise owner, and was put on with extremely disinterested and incompetent 'GM'. She literally didn't offer anything in the way of 'I'm so sorry, how can I help.." nothing. Tania or something... and she didn't care. Fiancé has contacted owner about these issues before. This is just a bad franchise. Too many other BBQ places to bother with Shane's again. read more

Amazing food and great spot. Ribs are soo delicious and the peach cobbler - wow!! Service is awesome and the outdoor picnic tables are great for some outdoor dining with lots of room for the kids to run around and burn off the calories. We will be back and will also be using them for catering lunch and dinner for work!! read more

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The staff gave me great advice on what to get, but here is what I liked the chicken fingers in the lemon pepper sauce, the stew is amazing and the 1/2 chicken is better then the chop chicken FYI. The sweet potato fries are a great side! The peach cobbler is so perfect you have to get it!!!!! read more

Food and service was good and no real complaints but my bbq taste buds seem to prefer Jim and Nicks. I'll be back tho when I'm the area for shopping. read more

Shane's Rib Shack - Barbeque Near Me - Charlotte, North Carolina

After a long, grueling Saturday there was no way I was going to cook. Shane's just opened up a new restaurant near me, so I decided to give them a try. I was so happy to see that a couple of the parking spots closest to the doors were reserved for take-out customers only (THANK YOU, Shane's!). The dining area looked clean. The cashier was friendly and helpful in answering my questions about the menu. I parked my tired self on a bench and waited for my order, and expected to wait 10-15 minutes, but no-- my order was ready incredibly fast! We checked it for accuracy and I was on my way home to eat. I was entirely too tired and hungry to take pics, but I assure you our food tasted amazing! I ordered ribs, smoked wings, fries, and green beans, and every single item was perfect. I'm so glad we now have a Shane's Rib Shack in the neighborhood and I'm sure I'll be a regular there! read more

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