Couldn't be better!! Great service! Very detailed. Attentive and kind communication. Dropped off…read morewhen they said they would as well as pick up

Worst experience ever! When the delivery & set up crew got here, they tried to say it was noted…read morethat it was for grass, not concrete and that they didn't have sand bags. I showed them my order and they played dumb, I then said well since my party isn't until tomorrow you have time to go get them and come back. Oddly enough sand bags appeared in their truck. After I asked and requested all these ways to put it, they left with saying it's all perfect. The trees were making part of the castle not able to blow up, when asked about it, they said it was fine and wouldn't affect it in anyway. I left it running all night because I was afraid that if I deflated it, I wouldn't get it back up. The next morning, I'll share the pictures, when I called the office, I started with I know this isn't your fault, because she is just the one that answers the phone and I then went into details about the issues I had with the day before and the set up. I then told her I needed some one to come fix it because it was NOT safe and there was no way I could let children in it. After being told there was no one available because it was a holiday and the few staff available were dealing with other things. She asked me try fixing it myself, I then told her, it's a tree, there is no me fixing it, oh she asked me if I could get on a ladder to see what was on top of it and I am 5,2 with a broken rib. She then said deflate it and you can then you can see what is on it! Again I said it's a tree limb and it caused the top of the bouncy house to cave in and that debris was inside. Long story short after telling me that she couldn't get anyone here and me raising my voice because I couldn't get a word in about how I needed to try and fix it myself! I told her someone better be out here within a hour because I didn't pay $500 for something that wasn't working and not safe. The owner of the company called, he started the conversation like this, we do not allow our customers to cuss at our employees. When I then said I didn't and that I hoped their phone conversations were taped because after the lack of respect I received and the fact that the set up wasn't done correctly and me now pissed because he stated out the conversation like he did. He then said, listen to you, your raising your voice with me, I said yes I feel very attack and your telling me I'm in the wrong for something I didn't do, not the fact that me paying the amount of money I did for something I couldn't use. He came out to the house, when I went outside he said, they did a poor job of setting it up. No apologies for ANYTHING, he then took it down and all was ok. I understand that it was a busy holiday, but when a customer calls in and says it's not fixable and then gets told I needed to fix it myself and all of the crazy mess. You show up and acknowledge the problem and then apologize. They were a good price and I appreciate that they had one available for the holiday. But the lack of employees to make sure you get what you paid is unacceptable.

Absolutely love using this company for quick and reliable services for chairs tables and more!!read more

Went here to rent some tables and chairs for a small party on 6/2//18. The young lady was very…read morepleasant and showed me the options. Some of the chairs were a little beat up but she picked the best ones out of the bunch and loaded our vehicle for us. It was real easy and very affordable. I will definitely use them again next time.

We have been renting from Austin Moonwalks for years! We come back year after year because of the…read moreexceptional service. You know, every step of the way, what to expect. We are customers for life!

Austin Moonwalks customer service is wonderful!…read more I booked with another bounce house rental company, and they flaked on me the day of my event in the most unprofessional way. I called Austin Moonwalks in a minor panic, and they came through in a big way! They went out of their way to deliver the perfect bounce house within hours and quite literally saved my kid's party. They have earned a customer for life. Thank you!

Equipment arrived on time and in great shape. The delivery and set up crew knew their products and…read moregot them set up quickly. Great pricing and great quality of service.

The Party would not be a party without Party Rentals of Texas! Brian, Jeanette & their team have…read moreeverything you need in one spot. We held an event for over 80 people. Tent, chairs, tables, games and who would ever leave out the margarita machine?? All looked and worked wonderfully! 20x40 tent set up is no joke if you watch them work you will be amazed. Thank you guys for all the great work, communication and help along the way, it's very much appreciated!!

I am so incredibly happy I chose House of Bounce for my rental! The kids absolutely loved this…read moreexperience and made so many memories. House of Bounce was easy to book, very professional, and very reasonably priced. They didn't charge an arm and leg for delivery and called ahead of time to let you know when delivery and pick up would be. I highly recommend House of Bounce for any of your rental needs.

These people are amazing! We had a party for a 5 yr old and another bouncy house company cancelled…read moreour paid in full reservation 30 minutes after the party started. That was a house full of disappointed little ones. One call to House of Bounce and they saved the party. Delivered a bounce house within an hr on a busy Saturday! They are extremely professional, kind and personable. I highly recommend these people for all your party needs. They will be the only ones we call from now on!

I called Big Texas Party Rental (in a bit of a panic) the Thursday prior to my Saturday wedding…read morewhen we saw that rain was likely. Everywhere else we called was full or wouldn't return calls as they promised. I spoke to Beau and was happy to learn that he still had two tents left at a really reasonable price, especially considering how late we were calling to schedule on one of the busiest spring weekends in Austin. Beau was friendly, helpful and really flexible with our last minute scheduling, including another reschedule that the event owner required for the timing of the setup. When my debit card declined the balance payment the Monday following the event, Beau was friendly and understanding (my credit union was having problems with their card network) as we worked out another method of payment. Big Texas Party Rentals met or exceeded ALL of my expectations. The customer service was excellent, Beau was friendly in all of our phone and email correspondences and the tents showed up as scheduled (even after we rescheduled the setup time). If I ever need any other party rentals (tents, lights, chairs) Big Texas Party Rental will be my first phone call. I highly recommend this great local business!

Beau was perfectly on time for our wedding, unloaded 90 chairs and two heaters, and even helped…read morewith set-up which is not standard. He is prompt with returning emails and phone calls. He has extremely reasonable prices compared to other vendors, we really shopped around and couldn't even begin to afford most other event services out there. Big Texas Party Rentals made it possible for us to have the wedding we wanted within our budget. He did not charge us extra because our wedding was on a Sunday which was a huge relief. I highly recommend this company.

I had a wonderful experience working with 10th Collection Rentals. They were prompt, helpful, and…read moreaccommodating. I was attracted to their website, because I had a professional networking event at a modern art museum that needed comfortable lounge areas in which guests could interact. It was difficult to find furniture that fit a modern decor; it seemed every other furniture rental in Austin provided antique/vintage styles. I ordered the furniture last minute on a Thursday for an event coming up on the following Monday. I sent Molly photos of our space, and she put together a proposal with complimentary throw pillows to accentuate the color scheme. She took care of delivery/pick up quickly with no problems. I highly recommend 10th Collection Rentals for speedy service and modern event furniture rental.

To begin with the initial contact with 10th collection was great. After the event not so much…read more.. Thy told us there were two small burn marks on the top of their tables that we rented... Ok as a business I can see your point. But we asked for the information of their supplier so we could contact them directly to have the tops replaced. Not once not twice not three times but four times. They finally gave us the information. We made contact with their supplier who offered us a big discount on the table to have it replaced. 10th collection told us that we could not do that and said they already ordered a replacement without our knowledge meaning whatever they said we had to pay we had to pay. They deemed the two piece tables a TOTAL LOSS on their end so that's what we had to pay for. We paid the total they were demanding which was over $700. So when it came time to pick up the table they contacted us through emails refusing to communicate over the phone like they have done many of times. They offered to deliver the tables at random when most people are working which did not work for my schedule. Further there was always some.kind of conflict either in my schedule or their schedule to have the tables picked up. We finally contacted 10th collection again where they told us they got rid of the tables taking them out of inventory to make room. They told us several times they no longer had the tables. We then contacted our attorney and told them he would be contact with them. Like magic our total loss tables appeared and could be picked up... DO NOT TRUST THIS COMPANY unless you want to get nickeled and dimed.... After leaving a review on Facebook they were able to contact me thanking for being mature....

Hosted a small backyard wedding and I found Leander Party Rentals online…read more Ordering was a breeze and communication with the vendor was just as easy. This company has just about everything you need to host the perfect party. We will gladly utilize this company again when we are in need of any party supplies. Shout out to Seth - you made this weekend so much easier.