The 2 women that came over were very kind and seemingly efficient; they worked and cleaned my…read morekitchen and bathroom while I too was working from home. They left while I was still working, so I didn't go through it with it through a fine toothed comb, only a cursory glance, and I sorely regret it. The kitchen was swept and mopped, yet the floors were still grainy and not smooth to walk on. The inside of the cabinets looked like the grime had been pushed around, but ultimately not cleaned out. Some of the counter was wiped, but there were still sticky areas that were not tended to. The light switch was not wiped. the dishes were not cleaned or even dried. I know some services don't do dishes, which is fine, but this is something I specifically asked for, and something I paid an extra $50 for. The bathroom floor around the base of the toilet was not cleaned, swept, or mopped. Faucets were not cleaned. The toilet was cleaned. The tub was definitely wiped and rinsed, not washed and cleaned. The mirror was still spotty and there were clearly areas of the mirror that were not touched. Counter was cleaned. Overall, It was a waste of money. There also seems to be no professionalism to speak of, because when I voiced these concerns to them, I was ignored. In my mind, best case scenario, they could have come back to address the issues I disclosed and cleaned to satisfactory standards. Minimally, I would like to have been acknowledged or told that they will keep my concerns in mind in the future, that they will work on criticism provided, that they're sorry to lose my business or anything else. I'd even appreciate them saying they believed they did the best they could! But to ignore me altogether is rude and unprofessional. Our rapport was friendly and kind and even asked multiple times if I could buy them lunch bc I believe in being kind to those who provide a service for you! There was no disrespect or anything whatsoever from them or from myself! So I truly do not know what I possibly could have done to deserve to have such lackadaisical effort on their part when it came to cleaning my home. I don't know if they were having an off day, or what, but this was not a good experience at all and I would absolutely never recommend them to anyone. A waste of nearly $250.

We paid over $400 to have our house deep cleaned by future maids. We were moving out and this…read morecompany came recommended. When we came to make sure the house was clean, well the above pics tell you the rest of the story. These pics are after they cleaned. After my husband and I re cleaned the house I called the owner and sent her the pics. She told me how embarrassed she was and that she would find a way to make this right. That was Jan 3rd. It is now Jan 19 and no word from her. I would fully not recommend this company to anyone.

I've never used a cleaning service before, so didn't know what to expect…read more Joana, the owner, personally toured my condo and listened to my requirements. She agreed to my scope and provided an estimate on the spot. This is contrasted with other services that bid sight unseen via Yelp. Given my needs, I'm pretty sure that would not have gone well. My learning curve point was not staying out of the way. I did a little backseat coaching, which just caused confusion. Let the professionals do it there way. Do be there for a final inspection, but wait till they're done. That being said, the cleaner assigned to my home was definitely speed cleaning. And she did not have firmly in mind all of the scope. No big deal, since I was home when she started packing up, I was able to point out where extra attention was needed. Joana and her daughter personally came to steam clean my living room area rug and my old, much abused couch. The rug looks brand new! The couch looked better while damp but after drying it was still kinda dingy and the steam definitely didn't help the stains. Don't expect miracles if your rug/furniture needs true renovation. Everything moved so fast I didn't do the detailed inspection and later ended up seeing some missed, but minor, spots. If it was significant, Joana told me to call her and she'd send someone over to knock it out. My learning point here would be to have my scope in front of me while inspecting. Joana was fun to meet and is energetic and positive. I'm very happy with the results and wholeheartedly recommend this service.

THIS COMPANY IS A SCAM. PLEASE STAY AWAY !!!!!…read more Joanna demanded that I pay $40 as deposit to confirm the cleaning appointment which I did reluctantly. She confirmed the date and time via text (not for the day I asked for but I decided to make it work) but NO one showed up for the appointment. I called her through another number as she would not pick up the phone and when asked why no one showed up, she answered in a very rude and unprofessional manner saying I was hard to do business with. She never returned the $40 till date. Its gone!

Delivery and pick-up. Very easy to make a batch of delicious adult beverages…read more Everyone loved them.

If you haven't had this experience you are missing out. This was such treat for our get together…read more We called to get all the detail, spoke with Steve, arranged the time and all the particulars, paid deposits which all was such an easy process without any complications. At the time of the party everything was set and ready for the fun to begin and that is exactly what we did, we had fun, we drank (you do not have to add alcohol to the machines either we did with one and one without) we danced and partied. When it was over the machines were picked up and that was that. Start to finish was simple and problem free. Steve was easy to deal with, very friendly and helpful with great follow through. If you are questioning if you should do it!!!! Go for it!!!!

I've used Kings to clean my gutters for 2 years now and will use them again. They are thorough and…read moreefficient. I plan to have them clean my windows next.

Ryan and Josh power washed my stone walkways, front porch and back patio. In addition to cleaning…read morethe inside and outside windows of my home and our greenhouse. They were promptly here when scheduled, worked steadily and hard. They did not rush through the job. I am very pleased with the services received and the price! I will definitely use Kings Window Cleaning again. Thank you Ryan and Josh.

I have had Michele's Maids clean my house twice and both times they left it spotless and pristine!…read moreThey even impressed my husband with their organizational abilities! I am very grateful for them and will suggest them to our friends! People notice my home when they come over and make great remarks at how clean it is! The first time they came with 4 maids and the second time they came with 2 but they were thorough and excellent! I look forward to next time with great eagerness! Another plus is I can smell how clean it is, I know that sounds weird but it is not bleach or fabulosity but it just smells great! I could not recommend a better service! When they do what they are supposed to it makes a tremendous difference and everyone can tell! Thank you Michele's Maids! You do a phenomenal job and I appreciate you!

We have used Michele's Maids for the last 10 years and I just wanted to HIGHLY recommend them. They…read moreare punctual, nice, detailed oriented in everything they do, respectful of our property and certainly leave our home better than when they started! I can't tell you how wonderful they are! A Great service.

I booked a deep cleaning and cleared my day to be home, but they didn't bother to give me a…read morespecific arrival time. I had to reach out, and only then did they tell me they'd come at 1 PM. Total lack of communication and really unprofessional. I canceled--waste of time. Let's clarify a few things: I booked the semi-deep cleaning service four weeks in advance, and when I requested an upgrade to a deep cleaning on October 24th, you agreed. If you knew a deep cleaning would take longer, you should have scheduled an earlier start time instead of waiting until 1 PM. So don't turn it around on me because i have a hard stop at 4pm! Your explanation about lack of communication due to no cell service doesn't line up either--I reached out, and you responded immediately. As for my reviews, I always give honest feedback based on my experiences. I'm not 'making up stories' or 'gaslighting'; I say it as it is. Your response makes me question if your five-star reviews are as genuine as mine. Good service is about more than just the cleaning itself; it's also about respecting your client's time and being proactive with communication. Unless you expect customers to wait around all day or give out their door codes, professionalism matters. If I can't trust you with my time, I certainly can't trust you with my home

We were just moving in to a new built house, and wanted a clean up to remove dust from…read moreconstruction, etc. Priscilla was easy to talk with, and very responsive. We were able to coordinate a time and date quickly and they were able to get to the home, opened with a provided code, did the cleaning, and left everything locked. Paid through their online invoice. All in all, it was a great clean. To quote their summary "...vacuumed, swept, mopped, cleaned all counters, sealed your granite, re washed the toilets since they had hard water ring", I was pleased to see the results in person.

I have been using Bella Mia Maid service every two weeks since 2008. I appreciate their hard work…read moreand dedication to keeping our home clean. I like that they don't use harsh chemical cleaners.

After thoroughly researching this company and speaking with the owner (Petra) twice, I booked Bella…read moreMia for a deep-clean which took place on 9/26. I hoped that they would become my regular cleaning company, and was excited to find a company that uses natural products. Long story short: my oven and stove were damaged, and I will have to continue my search for a reputable cleaning company in Austin. I was a bit concerned when I walked into my kitchen in the middle of the cleaning and saw that a foaming cleaner had been sprayed and left to sit on my stove. However, I fully trusted Petra's claim that their company uses only "all natural" products "for the safety of their customers and employees." I trusted that the foam would not damage my appliance. It seems that this was a mistake. After the cleaners left, I noticed white stains on the stainless steel handle of my oven. I contacted Petra, who assured me that they only use an "all-purpose cleaner" on stove-tops. I informed her that I plainly saw a foam sitting on my stove, and asked for the names of the products that they use on stoves and ovens. Petra argued with me, but eventually admitted that they use Easy Off Oven Cleaner "only on the the inside of ovens." She assured me that her cleaners would never use Easy Off on the outside of the oven. I asked if it was at least possible that the cleaner had accidentally sprayed the handle, causing the damage. Again, Petra, who was not present at my home at the time of the cleaning, assured me that I was wrong and that no Easy Off could have possibly been sprayed on my stove or oven handle. After insisting repeatedly that damage had been done, Petra asked to come by my house to "clean the spots that her employees had missed." Once she arrived at my house, she saw the damage to the handle and said that it was "hard to say what caused it" as she hadn't seen it before the crew had been through. Given that I have a dual oven Whirlpool, I pointed out that the lower handle is a good "before" picture. She then offered to get some stainless steel cleaner from her car. As luck would have it, I had stopped at the grocery store on the way home from work specifically to buy something to try and minimize the damage. Now, to her credit, she did use that product to attempt to remove the stains herself. However, after being unable to remove them, she suggested that I see if my range's warranty was still effective. Her suggestion was to try and get the handle replaced as a warranty item. Ultimately, no responsibility for the damage was taken. Fast forward to this evening. My fiance went to light our stove and noticed that 2 of the burner icons over the handles have been completely removed. The remaining 3 have been partially removed (see attached pictures). Fun fact: paint removal is such a common side effect of Easy Off that there are a few DIY sites that actually recommend using it specifically to remove paint. After this, I have absolutely no doubt that the foam I saw on my stove was Easy Off Oven Cleaner. So, if you are looking for a cleaning company that truly uses "all natural" products, I would not recommend Bella Mia. If you are looking for a company that takes care of your appliances, I would not recommend Bella Mia. If you are looking for a company that takes responsibility when they damage your belongings, I would not recommend Bella Mia. My only recommendation when it comes to this company is to make Petra come to your house beforehand to verify the state of your appliances in case of any damage.

Do not do business with this company! The employees act like they have never cleaned before and the…read moreresults insinuate the same. I submitted a form stating what I wanted done, communicated via phone when the employee called asking what I wanted done, informed the owner over the phone and even text the employee! Out of what I requested to be cleaned, only half was completed. What a waste of money. The owner is extremely unprofessional, even after seeing pictures and proof of the horrible cleaning job their employee Karin did, they tried to say we made it dirty again, instead of taking ownership. I cannot believe this is their definition of clean (photos attached). I will also include photos that I took after I went out and bought cleaning supplies to clean the floors again after paying this company! Pictures don't lie Jo! I've never received emails from an owner of a company like I did from Jo. Please save yourself the time, money and headache. She is very lucky I even paid her because the job that was "completed," wasn't worth 10 cents! Hope you have the day you deserve!

We've been using this company for a few years now. They use biodegradable products that are safe…read morefor our septic system, listen to requests, and offer friendly, reliable service. Karin is lovely and we've enjoyed working with her. Jo is responsive and good with customer service. The price is great, too. We are only stopping service because we are moving.