Thank you very much for all your help. Your company has been very professional and went above and…read morebeyond. I'm sure everyone is great, yet the care and attention from Kris really stands out as to making the processes seamless and pleasant. She truly did an excellent job! Coco really did an absolutely wonderful job caring for my mom as well. Her thoughtful efforts to tidy up the home made a big impact. Thank you.

Everyone that I have met or spoken to with this company has been fantastic and extremely helpful. I…read morehighly recommend Homewatch CareGivers of Naperville for any of your caregiving needs.

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.

It is most certainly my honor to have been asked to provide a review/recommendation for Excellent…read moreHome Care Services. Bottom line: My 86 year old mother and the caregiver that lives with her 24/7 are more like roommates than patient and "nurse"...truly. Emma has become part of our family. Emma is my mom's primary caregiver. She has been with us since hiring the agency nearly two years ago. We have had several other people stay with my mom since then, and all are equally as professional and as caring. Dealing with an elderly parent, that requires 24/7 care due to mid-stage dementia and early Alzheimer's disease is not easy for anyone. Because I live nearly 1,800 miles from Chicago, my mom's caregiver has become my eyes and ears, and very much like an older sister to me, as well. She attends my mom's doctor appointments and calls me on speaker phone! I highly recommend Excellent Home Care Givers for long- or short-term care. I could NOT do it with out them. Sincerely Linda WK

From the owner: Excellent Home Caregivers offers caregiving services to families whose elderly or disabled loved…read moreones need special care. Our home care services are available to those who pose risk to themselves, who have dementia or alzheimers, need a companion, are chronically ill, recovering from surgery or disabled. Our caregivers, companions, and cna's are available to serve you 24 hours a day, 365 days a year. We are here to make things easier for you and your loved ones. Our home care services are designed to help families that are not able to care for their loved ones because of life's different challenges. Our caregivers could serve your loved ones wherever they are whether it is at home, in the hospital, rehabilitation facilities, assisted living communities, etc. Our caregivers are compassionate, experienced, hard workers who speak English. We do thorough background checks on all of our caregivers. Excellent Home Caregivers is licensed, bonded, and insured.

Terrible company to work for. The upper management is not thorough in explaining what's expected…read moreof the employees. Care givers do not show up on time like they are supposed to. They don't get paid on time or for the skill set they have.

Communication is key when you are getting help for your family. Sally, the owner, was responsive,…read moreknowledgeable and caring. The caretakers, Nikki, Emilia and Mariam were kind, supportive, experienced and made a difference in our quality of life. In short, they were nourishing and a lifesaver.

Stay away from this company unless you want to risk their caretakers stealing from you…read more 3 separate incidents with the latest a missing passport from Joliet location. Unprofessional, unqualified care givers with a few good ones mixed in but never worth the risk of feeling you've been robbed inside your own home and paid someone to do it. STAY AWAY!!!

Steer clear of Home Instead in Joliet if you care about your elderly family members surviving the…read morepandemic. Home Instead gravely mishandled sending a new permanent unvaccinated caregiver into my parents' home without disclosing this information, thus putting their lives at risk. My parents have many comorbidities, including COPD, asthma, heart disease, and hypertension that could have been the end for them if the Delta variant was transmitted during an unguarded moment of mask removal, which has happened with other Home Instead caregivers. Belle, the administrator on the phone, was very defensive about asserting company policy, and not heeding our alarm and serious concerns, citing misinformation about HIPAA and their not being allowed to ask employees about Covid-19 vaccination status (quite wrong, according to Robert H. Shmerling, MD, senior faculty editor at Harvard Health Publishing, in an article of August 2021, who says companies ARE allowed to ask employees about their status and make their own mandates). Home Instead does not take care to do this, is more concerned with the bottom line, and instead sends unvaccinated workers into the homes of the elderly, putting them at risk and claiming that we did not ask for such accommodations. We have been clients of this company for several years and they have been unprofessional and have not treated us with honesty and transparency. Belle was defensive and confrontational when we expressed our upset and displeasure, and protected the owner of the company, who was not interested in getting involved. Terrible client relations!

Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

My mother recently fell in her home, was subsequently injured and needed someone to care for her…read moreand my father while she recuperated. Friends Over Fifty was extremely helpful, their care givers were wonderful and I felt very comfortable leaving my parents in their hands. They were able to help them get through their difficult time and keep my mind at peace knowing they were in good hands. I am so grateful to Friends Over Fifty for being so responsive and taking such terrific care of my parents!!!!

From the owner: We Exist to Make In-Home Health Care Easier From the Beginning of Care to the Last Breath of Liferead more

I've had occasion to call Assisting Hands in Naperville twice now and each time my call was taken…read morepromptly and my assistance needs thoroughly evaluated. Assisting Hands sent to my house a person who was polite, on time and kind. Happy with their service.

Richard and his team made our decision easier choosing home care provider. We did not base our…read moredecision because Richard's expertise in home care and Physical Therapy. Our decision was based on how he educates his caregivers to deliver the best care available. In today's market there are many Home Care agencies to chose from. Assisting Hands Naperville stands above them all! Thank you for delivering the highest level of care to meet the standards of our family. Michael

Anan has been a godsend. She is extremely efficient, patient and compassionate. She is very…read moreproactive anticipating all my needs. She has the ability to cheer me up when I am feeling sad by displaying a positive attitude and encouraging me to focus on the good things in life. She has been wonderful.

very unprofessional staff, from the front office schedulers to the DON.. Very poor with…read morecommunication with attitudes.. I wouldn't recommend for working with that Naperville location if I can give ZERO stars I would have not given any but you have to give at least one

My daughter and I attended a free Munchkins on the Move class on 4/3/19 from 9-10. I'm happy we…read morewent. The class was full of babies and toddlers who were given the opportunity to explore the foam pit, tunnel, steps, slide, and various toys. The employees were great in assisting and encouraged the kids to try new things. All parents were given a chart w/ milestones by age to take home. The employees made themselves available to answer any and all questions. The location is conveniently located off 119th in the plaza w/ Freedom Brothers (opposite end).

What a vision! New construction, clean, colorful, inviting!…read more Play area alongside of therapy rooms for kids to get a little break when they need it during their session. Moving in the new age direction with also providing ABA at this location (your one stop shop). This place is not huge with all the bells and whistles of spacious facility environment, this helps with keeping cost of therapy affordable, so it's functional and serves its purpose. It's not tiny/ cluttered. Just the right size. My son gets his OT & ST here, and both services are 1 hour long. Other clinics say they'll give you an hour and bill for it too, but really they only give you 45 mins of treatment time. Westside gives you a full hour of treatment time! Very honest people, and their employees look happy. In the world of providing service, this is very important to me because it shows teamwork and integrity. Happy employees= happy customers. This company is closed on weekends, their staff is not over-worked, there are departments designated for billing, scheduling, etc, leaving only one person to communicate with at the front desk for day to day pick up and drop off etc., messages don't get lost in translation. We love our therapist, and love the great location for south Naperville/ Plainfield.