Dr. Lee is a fantastic doctor. After seven years of suffering from watery eyes caused by dry eye,…read morehe clearly identified the root cause, and I am currently undergoing treatment based on his advice. Before seeing him, I consulted numerous doctors and hospitals--including the Stanford Byers Eye Institute--but they all just brushed it off as standard dry eye and prescribed eye drops.

So unprofessional and poor time management I filled the new…read morepatient forms online, arrived on time, and even called their office to confirm the appointment a day prior. Despite these efforts to ensure a smooth process, I still waiting for over 30 minutes to see the doctor. I left a 3-word review on Google "poor time management" and Dr. Chen canceled my family's prescription glasses after reading my feedback. This is so emotional and unprofessional. Why a doctor would revoke a patient's prescription order simply due to a third-party's comment? There was no exaggeration or malicious intent in my initial review; it reflected the my real experience. This is the most unprofessional medical service I ever had.

I had an exceptional experience with Reina. She truly went above and beyond to make sure every…read moredetail of my glasses was right and that I was completely comfortable and happy with the final result. Getting progressive lenses just right can be challenging, and Reina was incredibly patient, attentive, and thorough throughout the entire process. She took the time to carefully check the fit and measurements, answered all of my questions, and never made me feel rushed. She also helped me tremendously in selecting the right Silhouette frame, including the style, color, and size that would fit me best. What made the experience even more special was Reina's genuine friendliness and sincerity. She is warm, kind, and approachable, and I always felt that she truly cared about making sure I was happy rather than simply completing a transaction. I received my glasses today and absolutely love them. The fit and vision are wonderful, and I couldn't be happier with the final result. I am especially grateful for the care and attention Reina gave me from beginning to end. Reina is truly an asset to this office. Her professionalism, patience, attention to detail, friendliness, sincerity, and genuine care for her customers are exceptional. I will definitely ask for her personally whenever I return in the future and highly recommend her.

Transparency-check your invoice and ask questions…read more I felt tricked. Lots of upselling without transparency in my last three visits. My last visit 6/26 had to ask optician to go over the list of charges when my bill was more than expected. Upgrades like anti-glare, anti-scratch, or extra thin material for my moderate prescription reading glasses were all on the bill without me being included in the choices. My prior visit, 7/25 was a similar situation. And the 7/24 visit left me with a pair of off the shelf Maui Jim's w/warped lenses. In this case, the optician (Bob) should have noticed that the lenses were damaged (probably due to being directly underneath the display light). Dr. Dally made it right on the 6/25 visit because the issue was within 1 year warranty, but I had to pay processing fees. The doctor here is good. It's the lack of transparency and inclusion from the front of the house that is something of which to be aware.

If you are in San Jose and need a compounding pharmacy I highly recommend Remedy RX. My doctor sent…read morethem a prescription on a Thursday and the told me they had a 3-5 business day turn around, which is exceptional from what I understand. To my surprise they texted me Friday afternoon letting me know it was ready for pickup. I didn't notice the text until 4:30 and really wanted to get it before the weekend. Luckily traffic was light enough that I made it. When I rolled into the parking lot I realized the complex was large and worried I would not find their suite in time. I called and said "I'm in the parking lot trying to find you" - she immediately asked if I was in a white Toyota Tacoma as she looked out the window and saw me driving by, when I said yes she told me to park and gave me specific instructions to find their suite. Got there with 5 minutes to spare - had my consult with the pharmacist and was on my way. They were very kind and pleasant. Much appreciated!!!

Friendly staff and didn't take too long. They were helpful…read more Found the area on the outskirts of Bernal where the mountains are... nice quiet location. Up the street from shopping center on San Ignacio.

Dr Viano is the best! She is caring and kind. Always has a smile and makes me feel instantly at…read moreease. Listens to all my questions, even brings out the eye model to help me understand what's going on, and never makes me feel rushed. Then there's Nancy. She helps me pick out just the right pair of glasses. No matter how long I take. I can be very indecisive sometimes. But she is very patient and gives me her honest opinion on what looks best on me and I really appreciate that. Thank you, Dr. Viano and Nancy. I really appreciate you both and all that you do!

Went in today to buy a pair of sunglasses for my friend. Nancy was super attentive and sweet…read morethroughout our whole interaction despite being the only person working. She showed us multiple different pairs to ensure we'd pick a style we'd like within our budget! Nancy cleaned up the classes, sent us with a small care kit, and took care of us pretty well. Nancy also brought up that the sunglasses could be altered if it wasn't suitable for my friend which I appreciated a lot. Nancy was very friendly, patient, and attentive which I really appreciated!

Don't come here unless you live in the heart of Almaden valley. Was a customer for over 15 yrs…read moreduring Thomas McGrath's era, but ever since he retired this place has so many small mishaps, personnel turnover and is poorly run compared to the past. If you live in the neighborhood, it's not a deal breaker to return in 30 minutes or come back another day to remedy one of their mistakes, albeit annoying , but if you're not in Almaden, it kills over an hour and ruins your day. Sadly, I have to find a new optometrist.

Almaden's hidden gem. I had no idea they were here. So convenient to have an optometrist so close…read moreto home. I came here to have my glasses adjusted and they did a great job as I have a not so symmetrical face. Lol Elyssa and Hahn were very patient with me. ‍ Everyone was welcoming and so nice . They were very quick to help. The facility is very clean. And had a lot of choices for eyeglasses and sunglasses. They even have stylish glasses for young kids. Will definitely be my go-to place from now on.

We had 2 op where handpiece attachment leaking had been an issue for a long time. We had tried…read moreHenrySchein repair twice regarding this issue which overcharged us and never fixed the problem. Hendrik came in and fixed both units within 30 minutes. This guy is awesome, I would highly recommend his service to all my dentist colleagues.

We have a large dental practice and our vacuum system went down days after being serviced by a…read morehighly recognized, national dental supply/service company. This means we can not provide any treatment for patients! We had the service techs who performed the service come back in and they told we had a broken or blocked air line and would have to tear up our floors to find it. Yikes! This means closing our doors for quite some time. As the Doctor was freaking out and our receptionist was frantically calling our patients to cancel their appointments, I called Hendrik Dental Technic. Within an hour Fred arrived to inspect our vacuum. He found some tubing that was not connected, reconnected it and we were back up and running!! We never considered using a private, local equipment repair company, but will absolutely call them again. To all dentists out there, don't panic when your equipment is down, just call Hendrik Dental Technic! You'll be glad you did!

Very nice person, quick to provide the right type of chair we needed, reasonable pricesread more

I went to Bradford to have for my wife's walker Saturday November 1st All he did was charged me 75…read morebucks he did nothing so I went to another person to have it done $5dollars 5 minutes. I would like my money back, from him

Got my new pair of glasses. Some Ziess brand w/Nike frame, with anti glare and automatic shade in…read morethe sun and anti scratch and progressive lens and I also buy my Sunglasses there too with prescription. Been coming here for a while. Dr. Wun and her staff Natalia were excellent. I was very impressed with Natalia and her product knowledge. She was professional in her assistance and very knowledgeable how your insurance works and what lens are free and which ones are not and which frame is covered and which one is not. Very satisfied to see a Latina working with the Asian community in Cupertino. Me and my daughter & wife are satisfied customers and would recommend to anybody in need of glasses or contacts. Including those in need of progressive type of lenses.

I cannot recommend this clinic. The combination of unprofessional conduct, inadequate medical…read moredocumentation, and questionable hygiene made for a very negative experience.