Been going here for years and this is a family and patient first oriented clinic. Always happy to talk 9ers with the Dr :) .

Transparency-check your invoice and ask questions I felt tricked. Lots of upselling without transparency in my last three visits. My last visit 6/26 had to ask optician to go over the list of charges when my bill was more than expected. Upgrades like anti-glare, anti-scratch, or extra thin material for my moderate prescription reading glasses were all on the bill without me being included in the choices. My prior visit, 7/25 was a similar situation. And the 7/24 visit left me with a pair of off the shelf Maui Jim's w/warped lenses. In this case, the optician (Bob) should have noticed that the lenses were damaged (probably due to being directly underneath the display light). Dr. Dally made it right on the 6/25 visit because the issue was within 1 year warranty, but I had to pay processing fees. The doctor here is good. It's the lack of transparency and inclusion from the front of the house that is something of which to be aware. read more

The staff here is very friendly and professional! They help explain the process during the exam and the financing/insurance coverage also. Pricilla was very helpful in explaining my insurance coverage and in choosing out a proper pair of frames. The office is also very nice and clean. I've gotten a few pairs of glasses here, I would recommend them for your eye glass needs. read more

Myself and two others in my family have been here and we all think very highly of the doctors and staff at Bay View Eye Care. The office is on the 2nd floor of a very nondescript building at the back of lot. It's easy to drive by but at least there's plenty of parking. The doctors and staff are all very nice and they have lots of cool high tech gadgets. Children and adults seem to have a good time getting eye exams, although the "make the room dark then take a flash photo of your eye" process is a little weird. Their selection of eyeglasses is pretty large, as you'd expect, so you'll most likely be able to find something acceptable. They also mentioned they can make custom lenses for frames, which would have been nice to know before I ordered an expensive set of sunglasses. Overall it's a painless and fast experience and everyone there is efficient and professional. We will most likely continue to use their services for annual eyecare. read more

I've been seeing this eye doctor for a while now, and they've consistently delivered top-notch care. The exams are thorough, the explanations are clear, and they never rush you through the appointment. The staff is organized and friendly, and the office runs on time. If you want someone who actually pays attention to detail and cares about your vision, this is the place to go read more

My first appointment was better than I could have hoped for. Everyone in the office was friendly and helpful. They took time to discuss things with me, and explained what I didn't know or understand! It's a very nice office with many frames on display to choose from for your new eyewear. Couldn't be happier with my choice to explore a new eye care professional... Oh, and I found them here on Yelp!!! Bay View Eye Care Center earns 5 stars from me! read more

Ive had good experience here and came back for years. Unfortunately my last two visits, I interacted with Bob (? I think thats his name, older gentleman) and he is pretty aggressive raising his tone both visits. I had the wrong prescription assigned (couldn't wear the two pair of glasses due to eye pain and headache after wearing them for less than 3 minutes) and he pushed back very hard when i came back with the correct prescription I got from Kaiser. I walked away the second interaction with him at this first tone raise. Unfortunately due to Bob's (again, unsure if that's his name) interactions I will stop coming back after years of being their costumer; Unfortunate as I really enjoyed my interactions with the Dr and the rest of the staff. read more

Friendly office staff that were able to get me in right away, very clean and organized office and easy to park.

Very professional, efficient, and effective eye doctors! If you have time to look around and ask questions about your eyes, they are all ears and give you full attention without rushing you out for next appointments. They have great assortment of the newest style frames. But also, if you are in a rush, they can be very efficient yet thorough and get you on your way with an updated prescription, which I am so appreciative of! Highly recommend as I've been a customer for 5 years read more

Dr Dally is thorough and honest! Just like his father who I saw for years up until his retirement. I highly recommend him! And I have!! read more

Great Staff. Dr. Dally is easy to talk to takes care of all your eye needs effectively. Recommend anyone in the area to this Eye Center.

Dr. Craig is very good, professional and very polite but office staff is very rude and unprofessional, today morning I went little bit late they said have to cancel appointment but I personally wait there to see doctor many times. I highly recommend Dr craig but his office staff are very rude, Dr Craig please tell to your staff talk with respect. Thanks! read more

First time Annual eye exam. The entire staff was very professional and friendly. Very much appreciate that they require folx to wear masks upon entry. Additionally, they clean all sample frames prior to replacing in the displays. It was fascinating to see the updated technology that is used. Though I could not find a new eye glass frame that I liked - I did notice and very much appreciated the patience with the staff helping me to try on several frames. Last - the office looks clean, open , modern, tidy, and has a warm and professional feel. Definitely recommend. read more

Very nice office. Very thorough exam. Nice people. Customer service is excellent. Im a customer for life.

We saw Dr Craig Dally for decades, and are now continuing to see Dr David Dally. We are extremely happy to see he is continuing his father's tradition of excellent and friendly care. read more

While visiting Campbell, CA one of the nose pads on my glasses broke off. A quick search on google showed me that Bay View Eye Care was just a few blocks from where I'm staying. Called to verify they were open, receptionist was cheerful and enthusiastic in informing me that I could swing right over and they'd be delighted to fix my glasses. In ten minutes I arrived at the office and was immediately greeted and told them that I had just called and was sure hoping they could replace the broken nose pad. The technician took my glasses, asked that I take a seat and in 5 minutes returned with glasses fixed and polished! Crisis avoided, trip saved. Exceeded my expectations! Oh, and the cherry on the top, asked them what I owed and told no charge. Epic. read more

Best Optometrist Appointment Ever. Dr Craig was so knowledgeable and at ease with me. He really explained what I didn't know in an unassuming way and refreshed my memory on things pertaining to my vision in particular. Great listener and relates your career and habits to your vision. I've never had an optometrist take me to a window looking outside to check my far sighted vision and if a .25 difference of a prescription would be better for me, but he did. He also made a recommendation to help clear up some irritation on my cornea. Plus his dog Roux (the office mascot) is a total sweetie and calming presence. Great office with total care. read more

Bay View Eye Care Center - I stole Roux in the waiting room - Optometrists Near Me - Campbell, California

Great selection, great eye doctor, and great service. My Oakley half frame glasses broke. The nylon thread holding one lens snapped. I brought it in for them to look at and they were able to fix it in less than Ten minutes. Thank you so much read more

Eye Exam was great and Dr. Dally will take good care to get your eye test done properly. The issue was with the glasses I received. From the moment I wore those glasses I felt it was causing vision problems. I called the office and the receptionist told me it would take them a while before I get used to the new glasses. She was very rude and and I had paid $300 on top of my coverage to get the right glasses. Its been more than six months now and I still cannot wear my glasses. So its a good place to get an Eye test but the worst place to get overpriced, incorrect prescription glasses with bad service. read more

Excellent service by entire office. Dr. Dally was incredibly personable and down to earth with practical advice. Great eye exam (all modern/tech equipment) at a very reasonable price. I would recommend Dr. Dally and his team to anyone without hesitation - even though I apparently need bifocals! read more

I go to this place every year for my eye exam. Doctor is very friendly and there are many tests done.

Dr. Craig and Dr. David Dally are both absolutely incredible. Both gentlemen are kind, warm, and honest. The office as a whole cares about its patients and their wallets. When I took my husband in for his first experience at Bay View Eye Care and he inquired about contacts, they were very honest about the cost vs the use he would get out of them. His eyes make it so that he cannot use daily contacts and thanks to Dr. David's honesty he decided to get glasses that day. Dr. David was even nice enough to give him a sample of possible contacts so that he could make the best decision in his own time. I cannot say enough good things about the lovely ladies that help me schedule appointments, pick out glasses, and talk to me about sunglasses. They are all so very friendly and treat both me and my husband as if they saw us weekly. Oh, and of course, it's impossible to write a review for Bay View Eye Care without mentioning the adorable puppy. I firmly believe that the best doctors bring their dogs to the office (if possible) and this office is proof positive. Thank you all at Bay View Eye Care Center for your kindness and help. We will be patients for a very long time. read more

I can't say enough good things about Dr. Dally and his staff. This was my first visit there and was having some concerns with my vision . He addressed all my issues and answered all my questions throughly and honestly . He gave me a great eye exam and great choices . His staff did everything they could to protect them and myself from the corona virus as well as they could . They are all very friendly and down to earth .. The place is beautiful and clean with all the latest technology ... I walked out feeling better about my concerns and very happy .. I WILL BE GOING BACK ... THANK YOU DR. DALLY AND STAFF read more

I've been wearing glasses and sometimes contacts for 60 years with no optometrist problems. From August into November of 2017 I tried to use both Drs. Chin and Slater in Pruneyard but over all that time they couldn't produce glasses that focused was well as my current progressive lenses. They finally fired me as a patient, but kept the insurance money for their "services". This set me back a year in upgrading my glasses. So I was not in the best mood about getting new glasses when I got an appointment with Dr David Dally. During the exam I was very impressed with his knowledge and explanations. Much better than I recall experiencing before. The optician was outstanding. Also great boots :-) I ordered progressive lenses and hoped for the best. I received my new glasses in one week and by that afternoon the usual distortion was going away and they are perfect! I can see 20/20 in the distance and still pretty well for using my computer. I'll get computer / task glasses next year from them. read more

The worst eye Dr you can see. We trusted the Dr here and my husband was recommended for a lasik surgery by Dr. Dally to Dr Mandel. The surgery was botched up and now my husband is blind on one eye. After consulting with several other eye doctors we learnt that my husband is not a candidate for laser surgery at all. However, the damage is done and it is too late. So if you plan to have eye surgery avoid Dr. Mandel and Dr. Dally who leads you to him. read more

Dr. Craig and Dr. David are amazing. Both father and son, as well as their amazing staff are top notch. The office ambiance is comfortable and welcoming. The staff is approachable and knowledgable. And more important the practice is best in class. Both Dr. Craig and Dr. David are thorough, efficient and professional. Both my wife and I had a great experience getting our first prescription glasses. I would highly recommend Bay View Eye Care Center. read more

All the staff is really nice and helpful! The retinal eye scan is one of the coolest health technologies I've seen in a while and it's helpful to get such a detailed explanation from Dr. Dally about what is going on with the back of my eyes. I also love that they aren't pushy about buying glasses directly from them, although they do have some very nice designer brands to chose from. Sadly I plan on leaving the South Bay in the coming months, but I may decide to drive ~1 hour for my next checkups going forward. read more

They have outstanding service, listen and adapt to different people's requests and needs. I'm happy I found them.

I found Bay View Eye Care Center a number of years ago, and I don't need to change my prescription very often. The thing I love about going to Dr. Craig Dally is he's exact and doesn't presume he knows the settings you'll like, he either knows for sure, or he asks. And he takes the information you give during the exam and ponders over what that means in terms of the prescription you will need. Its not just a numbers game. He helped me when I temporarily went to another optometrist, who couldn't get my prescription correct after 3 attempts, and I finally went back to Dr. Craig Dally. Got the perfect prescription the first try. He's good. Real good! read more

I was passing through and had an issue with my contacts. I called this local eye care center hoping to purchase a replacement of my daily lenses. The kind people here gave me enough to last several days until I was able to access my supply. What a wonderful experience. read more

Great office staff. Their excellent service and ability to recognize that I'm one of those people that doesn't plan and schedule medical visits in advance. They got me in the next day (over their lunch hour). Dr. Dally was wonderful and spent as much time as I needed while I attempted to read what I'm certain was Arabic letters. Thank goodness we found the right new prescription for me and with a nice selection of frames (although mostly conservative in style) I made my purchase of new glasses less than 24 hours of my first call. I have found my new optometry office. read more

Dr. Dally is an amazing optometrist! I have gone to Dr. Dally since the 3rd grade and I have had nothing but a great experience! read more

Bay View Eye Care Center - Optometrists Near Me - Campbell, California

Its finually time to say goodbye to this office, I have been a patient here for over 5 years. In the last two years the customer service has gotten worse. Last year I purchased new frames and I could not pick them up during the week so I went on a saturday. I arrived at the office @ about 10 minutes to 1p and they were just about to exit the door and close for the day. I asked if i can pick up my frames and Dr Dally's wife said sure. I entered the office and she handed me my frames but didnt even bother to turn the lights on. I took the frames n left but still had a problem with the frames, they needed an adjustment. I was so annoyed because they were suppose to be open till 1pm and frustrated because i had to go back another day to adjust them. At the end of each visit , they schedule you for your next appointment a year later. I do like that, but canceled the appointment because i didnt confirm. I went to the appointment to find out it was cancelled. They were not appoligetic nor did they try to squeeze me in. Also... Dr. Dally is very good at his job but after going there over five years, you would think he would atleast say hello. He will not great you until you are actually evulated by him, which is rude. His son just joined the family practice there as well but i dont know if he is more customer orientated than his Dad or Mom. I finally said goodbye... i value my time and money spent and i do feel customer service is important. read more

I had an eye emergency where I found my eye so irritated I could not stop blinking and my eye was leaking tears in a stream. Dr. Dally fit me in within 10 minutes of my arrival and I was amazed at what a great experience it was to see him. He was professional, friendly and proficient at his skill. Within a minute he had placed anesthetic and I was completely out of pain. He identified that I had a piece of something lodged under my eyelid and he removed it quickly and painlessly. He also agreed to see me before his regular patient schedule the next day to follow up with me and make sure I was okay. How many doctors would do that?!? I will not only return to him in the future, but I will recommend him to everyone I know for the rest of time. Thank you for saving my eye!! read more

Today it was my time in this business. Dr. Craig Dally was very professional and definitely you can tell he is an experienced optometrist. He and all of the staff I had contact during this visit were friendly and attentive. They have good selection of frames, the office is sparking clean and up to date. I'm glad finally I had found an eye doctor that listens, explains and gives his professional opinion, regardless he will make money or not from his recommendation. Thank you Dr. Craig!!! read more

My mom came into this place on a recommendation from a friend. She figured she'd try a new place even though she was kinda ok with the previous doctor downtown. I was with her the whole time. The prescription had too much stigmatism. The staff was nice but not helpful. Oh yeah... The place is new and looks professional, but the staff doesn't fit the mold. One guy was showing off his tattoo and the receptionist looked like a deer in headlights when she was asking about simple pricing things. With that kind of staff I would expect a low cost leader, but no. They are way over priced! Unless you're a biker with no class, I'd skip this place. read more

I've been with Dr. Dally for well over 5 years now and he has always treated me with professionalism, integrity, and kindness. His staff is also very knowledgable, helpful and friendly and gives you a warm welcoming feeling from the first time you step into his practice. I wear both accuvue contacts and glasses and have been more than satisfied with the level of customer service. Dr. Dally will also give you free trial pairs from time to time to ensure your eyes stay healthy and clean which is a plus! :) I highly recommend Dr. Dally to all my friends and they have nothing but rave reviews about him. If you try him out, you'll never go to another optometrist ever again. read more

This was my first time going to Dr.Dally. They are very professional and take the time to make sure you get a thorough evaluation. It is a father / son practice. I saw the son. He is very personable and takes the time time tow answer all of your questions. Highly recommended. read more

If you are looking for an AWESOME EYE DR., then DR. DALLY is your man! He has been my eye Dr. for years and recently started a solo practice in Campbell, right across the street from the Pruneyard in a brand new building with all the latest and greatest high tech diagnostic equipment. He is a great Dr., funny, wonderful with the children (he has been seeing mine since they were 4 years old), can get in you on very short notice (I scratched my eyeball twice this year and he was 'Johnny on the spot' in getting me in and checking me out) and has a great selection of high end frames. His staff has been with him for years also and they are top notch with service and expertise. If you are looking or considering a change, please consider Dr. Dally and his wonderful staff at Bay View Eye Care Center! read more

One Word...AMAZING!! I have been a patient of Dr. Dally for many years now, and still find him to be an amazing doctor. His new office is equipped with the latest technology, and his staff is the BEST. Dr. Dally not only takes the time to talk to you and understand what your issues or concerns are, but makes sure he answers them and that you understand. He has a GREAT sense of humor and really cares about his patients. He is a true class act and I couldn't think of a better optometrist! read more