Excellent in every aspect! Prompt return call, prompt quote, prompt service! Sam was great! Highly recommend! 10 out of 10!

I never met with Horizon. Only spoke with Jon once on the phone. I really didn't care for his arrogant, condescending attitude. But I really need my windows washed. I texted back and forth with him about his price. He really wanted me to do all the work determining the price. It was all on me to send him pictures of my windows so he could come up with an estimate. This was a first for me. I did so, wondering all the while what the hell I was doing and why I was working so hard to do someone else's job. I feel kind of stupid now and won't ever do that again. But I sent him the pictures. Jon finally responded back -- Two days later -- and he wanted to come do the work the next day, which was funny since the weather forecast said it was GOING TO RAIN. Jon had no idea. Completely clueless and uncaring. You'd think he would at least try to respond and say 'Oh, yeah. I saw that. We have rain in the forecast. We definitely need to hold off.' But no. Shouldn't professional window cleaners be mindful of the weather and not try to take people's money to clean their windows if it's going to rain? I give people the benefit of the doubt, but a window washing service being this ignorant? Thankfully my regular window cleaning service -- who is so highly sought after and busy that I was foolishly calling around to find someone else -- called me back and we scheduled a time. When I requested a Tuesday they said 'Kent, you know it's going to rain next Tuesday, don't you? How about we try Thursday. Does that work for you?' Take it from me. Don't waste your time calling Horizon. read more

As a Realtor in San Diego, I run across a lot of home services people. Jon and his team were prompt to give us a quote. Once arranged his crew arrived on time and finished the job exactly as scheduled and the windows and surrounding areas look great. This particular job was a custom home in La Mesa that was just under 6000 Square Feet and Jon's team completed it on short notice and as promised. We look forward to working with his crew again in the near future. This was our first time with Jon and his price was better than our prior service provider. read more

Wow. Just wow. They gave a a Saturday when I called on Thursday!! The service I received on May 23 was second to none. Not only are my windows sparkling clean, but my mirrors are gorgeous. And he even swept the roof!!! And he was so efficient and cheerful!!! Incredible service! Just beautiful results. My windows are yours!! See you again for sure!! Thank you!!!! read more

Easy to work with and schedule. Fast, efficient, thorough. -- Thanks again for a spotless window service at our home. This is the third property we've owned that you've make sparkle and we trust that you will always take good care of us. We really appreciate your customer service, expertise and friendly team of employees. You always listen to our questions and take care of the special requests. We will be booking with you again and recommending your business to our friends and family. Regards, Jc read more

Outstanding professionals who will clean your windows very well. Very highly recommended!!! 1). Quality of work is very high. They are quick, efficient, and thorough. They cleaned our windows in preparation of shutter installation. I couldn't be more pleased with their work. 2). Price. Reasonably priced, depends on the work. We had a lot of windows so it was worth what we paid for. Plus the work they completed was worth the charge. No issues here. 3). Timeliness. The team arrived on time and on schedule. Not very intrusive despite the amount of windows they cleaned. Conducted the work very quickly but the windows (in and out) were spotless. A team of experts, I strongly recommend them for all your window cleaning needs. I will rely on them for my windows in the future. You will not be disappointed. read more

This was quite an experience for us, in a good way. We have had a lot of construction in our neighborhood, and our windows and solar panels were incredibly dirty from our neighbors' dust and dirt. Our solar panels are on our roof, which is very fragile lightweight clay tile. We recently also had a termite fumigation, and the fumigators broke around 120 tiles - they cost about $20 per tile to repair, so we chose Horizon as it was one of the few companies with the equipment needed (extension poles and deionized water) to avoid walking on the tiles. Our house is about 3,000 sq ft. Jon sent a team of 4 guys and arrived to set them up with a work plan. Everyone wore masks and was meticulous about social distancing. My husband is over 80 years old, and I have bad asthma, so this was a real plus for us. The guys working inside the house even wore gloves. Everyone was very polite, but not chatty, lingering or spending any excess time inside. Having said that, they were obsessional about checking and rechecking their work. I am a bit on the OCD side of the scale, but this team left me happy with every aspect of their work. I imagine that our neighbors will be thinking that we cleaned our house up for a sale. It looks shiny and new. However, it is now so nice, I think we might stay here forever, and get Horizon to clean things up whenever we have the grimy blues read more

Another year, another great service! I scheduled the service with John, the owner. He is always fast on responding to emails or calls and try his best to accommodate your request. I had then in my house last year and called again this year. They seems to have the best rate and availability. 3 guys to clean all my windows on a 2-story home. They did it in about 1 hour and half. They forgot to clean 2 side door windows and my kitchen door, that has few glasses on it. No problem! I called John and the very next morning he sent me a guy to finish up the service. His name is Diante and he was super apologetic and did the job with smile and great attitude. Thank you John for the great crew! read more

Very efficient service done in a remarkably clean way! Cleared out all debris and did an exceptional job. Highly highly recommend this service and this company! read more

Horizon was introduced to me by a friend that has been working with them for a while and was highly recommended by my friend. I hired them to do all the windows inside and outside an office building. The pricing was great, The team members that showed up were professional, on-time, well equipped and did a fantastic job in a timely manor. I highly recommend Horizon Professional Window Cleaning. read more

5 star all the way. John the owner was beyond professional as was his entire crew. Their work was excellent and their prices were much more competitive than other quotes I received. I would highly recommend Horizon for any size project. read more

We have used Jon and his staff for our window cleaning needs for several years. He is meticulous and does a thorough job of our windows and screens, inside and out. I would not hesitate to recommend Horizon for window services. Honest, professional and extremely respectful of our property. read more

Looking through the Buy 1 Get 1 Free magazine, I came across Horizon Professional Window Cleaning (plus they had a 15% off all services coupon). We live in a condo complex and after contacting our HOA a couple of times for a window cleaning company referral (the guy they had us call never called me back), I took the duty into my own hands. I contacted Jon from Horizon Professional Window Cleaning to get a free estimate and it was WELL within our price range (we live in a condo complex and just have 6 windows) . Also, he had time to come out in just a couple of days so I booked him. Included in his services, he cleans the inside and outside of the windows, the screens, tracks and sills - and does minor scraping if needed. The company is also licensed and insured. Jon did a GREAT job and with the 15% off coupon, it only cost me $42! One thing I'm learning about the service industry, is that usually the smaller the company (where often the owner is the one doing the work), the job gets done and the quality is spot on - AND the prices are better. I'm definitely going to use Horizon Professional Window Cleaning again. read more

I had Jon come out to do my windows a couple months ago. I had never had them done and with the rain that just happened over the weekend, my windows still look clean without the messy dirt that looks like it is sliding down my windows like before. He is fast, honest and trustworthy. My husband was at work when he came and it was just one of those companies that you wouldn't mind near your kids or in your house. Thank you for making it easy to trust you Jon, and I can't believe how gorgeous my windows came out. No matter what size house you have, Jon can reach the interior and exterior windows without a problem. I plan on using him again before every party I throw at my house. He also does restaurants and businesses which is good to know. read more

I don't know if it's okay to review a business that I have only gotten a quote from... but I wanted to extend a thank you to Jon for his responsiveness to my request. My boyfriend was needing a good window clean at his place and asked if I would help him price this out. I reached out to Jon, who responded very quickly with questions that would help him understand our need better. Once he did, he responded with what I think was an excellent price for the service that he said would be performed. My boyfriend decided to wash the windows himself (well, I guess I had been unknowingly factored into this equation too LOL) and did a pretty decent job one afternoon. But I would definitely recommend Horizon based on my experience with Jon. And I will most likely employ his services the next time my boyfriend decides to wash windows and I mistakenly assume it won't involve me ;-) read more

Jon Maxwell has been to our house twice. First time to clean the windows. 2nd time he pressure washed our patio. He did an excellent job of cleaning the windows. He took time to get to the ones that are difficult to reach. He protected the furniture and drapes when he worked on the inside. The windows were crystal clean!!! When he pressure washed the patio he helped to move the furniture and got the patio looking brand new! Then he also cleaned the windows that got wet from the pressure washing. He is trustworthy and punctual. read more

I posted a year ago as being satisfied with Horizon. I still am. The crew came in this year and were efficient and courteous. I will be coming back again. read more

Jon and his team came to my house and did a fantastic job! I think the job turned out to be a little more work than he anticipated, but they never complained, didn't lower their work quality, and didn't change his estimated price. His quote was right in line with other window cleaners in the area. I'll definitely be calling them again! read more

Jon and his crew did a fantastic job on our embarrassingly dirty windows! He gave us a reasonable price, responded to my yelp request within an hour(!) and was able to get to us within 2 weeks (with Thanksgiving in there). He and his crew were polite, tidy, and very quick but thorough. They had our 2 story house done in just over 3 hours. I will definitely use him again! read more

Fast response. Very easy to book. Very good work! Our windows were sparkling clean.

Jon's team is incredible! I've been using Horizon for several years now and have always been extremely satisfied with their customer service and work. Jon is responsive and easy fo work with. His crew is kind, professional, hardworking and does a great job. Our Windows look incredible after each service. We added solar cleaning to our last window service and they did a great job with that too! Can't say enough good things about Horizon and Jon's team! :) thanks! read more

Jon was great ... very detailed, cleaned screens and windows inside and out. Have continued to recommend.

I've had Horizon cleaning windows over the years, in 2 houses and wouldn't dream of using anyone else. The crew, and in the most recent instance, just one cleaner, always makes the experience painless. I have a dog that needs to be moved from inside to outside and vice versa as the job progresses, and they're always accommodating and gracious. Of course, the best part are the clean windows. I don't know how they do it, but I'm always so impressed and grateful that they sparkle like they do. Very professional and a crew you can count on. And at a good price! read more

We've used Horizon a couple of times now and have always been happy. We used them again a couple of weeks ago and they did another great job on our windows They are easy to contact and make an appointment. They show up as promised and on time. They work quickly and are very thorough. They are friendly also. And their prices are very fair and reasonable. We will definitely use them again. read more

I was surprised and happy to see that Horizon offers services besides window cleaning, as my gutters were in dire need of attention. Last time I tried to clean my gutters was March of 2019, I cut up my hand pretty good and nearly fell off the ladder no less than 3 times. Instead of trying to tempt fate again, I figured better let a professional handle this. I contacted Jon, and within about 10 minutes we had scheduled a time. Now, this wasn't just a handshake agreement, I was emailed scope of work & estimated time of arrival within those 10 minutes, pretty awesome. Jon arrived and quickly got to work, we quickly were witness to the horrors that he was uncovering from our gutters after years of neglect, nightmare fuel but Jon kept powering through. After about an hour or so, the job was complete and Jon went above & beyond in cleaning up all the gunk he had removed from our gutters. Really glad we went with Horizon, I will be going with them again in the future. read more

Communication/response time: 3 stars Window cleaning: 5 stars; inside & out residential window cleaning including tracks & sills: immaculate results! Would I recommend them: ABSOLUTELY! Wouldn't think twice. Just shore up your comms. Average stars: 4 read more

Fast, friendly, efficient and reasonably priced. We've been using them bi-annually for several years. Highly recommended.

From quote to cleaning I was extremely please with the friendliness and professionalism from each and every member of their team. I highly recommend you give them a try an I will definitely use them again! read more

This is the second time that I called them and have them cleaned my windows. The owner is very nice , answered all my questions politely and really tried to work with schedule. His stuff came , 4 guys and they cleaned 14 windows ( some of them pretty huge) in 1.5 hr. The windows in my house are pretty old and hard to clean but they know their job , and the windows just clean and shine!!!! Definitely recommended! read more

I was visiting my sister, who lives in San Diego and noticed how filthy her windows were. Since she lives in a two story building and has no ladder and we are both under 5'3, I thought it would be a nice gift for me to have her windows washed by a professional. I contacted Horizon and was pleasantly surprised by the level of professionalism that I received from the industrious owner. Service is always better when you deal with the owner, when someone's actual livelihood depends on how they act, what they do and the overall results...that's what I got. I was very pleased with the attention to detail that Jon displayed and will call him again if my sister's windows need professional help in the future. read more

We asked for immediate service and he fit us in on Christmas Eve as we were expecting rain on Christmas. He cleaned out the gutters, lightly trimmed the tree branches that were impeding into the gutters and reinstalled the gutter screens that had been taken out but the branches by the previous winds. He cleaned up after his work. My 91 year dad is very impressed!!! We will surely contact him in the early spring 2019 to clean our many windows. We are grateful he made himself available to us on his last call on Christmas Eve 2018. Thank you!!! read more

I so appreciated the quick response and perfect job Horizon did. Jon rememberers his customers and is a pleasure to work with. His crews are professional and on time. So grateful for this company. read more

Wow! We are blown away! We are getting ready to sell our home and only wish we would have hired Horizon sooner! What a difference it makes. Not only was their work stellar, the men working in my home were thorough, respectful and an absolute pleasure to interact with. I highly recommend Jon and his crew if you are in need of your windows cleaned. They also cleaned the screens and window casings. I would give this company 10 stars if I could! Thank you again! read more

These guys clean my retail business windows for my 2 shops in Mission Beach. They are more than just a window cleaning service. They are friendly, attentive to all of our needs, come before the customers show up, clean out the buildup in the window tracks and very professional with everything they do. Clean windows is a very important part of my business and it is especially difficult at the beach. Their regular service is a must have! read more

I recently hired Horizon to clean my floor to ceiling windows in my condo and they did an amazing job. I made the appointment online - which was super easy. I received a call back very promptly to discuss the job and confirm. Jon and his team were very courteous, professional and did an outstanding job. They exude pride in their work. I would highly recommend Horizon and I will be using them again! read more

We recently used Horizon to was our interior and exterior office windows. Response was quick and scheduling easy. They arrived on time, were very pleasant, and did a terrific job! I would highly recommend them. read more

I hired Horizon to clean my Solar panels and was thoroughly impressed with the cleaning system they use. Jon & Co. were on time and were very respectful of our property and environment while they set up and did the job. I don't have an instant way to determine any increase in generation of electricity, but, that will show over a few weeks time. read more

Jon and his helper arrived on time and ready to work. Jon had given me an on-site estimate so he knew precisely what I wanted done. The windows had not been "professionally" done for a year and the screens and sashes were filthy and spider ridden. They went right to work. Outside completed first then interior windows, French doors and main entry all required detail work. Although I had prepared by taking out window ornaments and pulling furniture away from areas needing attention, John's simple considerations like wearing shoe covers to protect floors and carpets, special awareness of furnishings was greatly appreciated. When they left I had no cleanup after--no streaks, missed areas or residual puddles. Every area was immaculate and all that was required was to put furniture and decorative items back in place. What a pleasure!! The house sparkles and Horizon will be coming regularly!! read more

Horizon window cleaners did a great job for me. Jon came with his crew and they worked almost two hours. The weather was bad and they promised to return up to five days later if my windows got spotty from the rain. Luckily they didn't. I will used them again next year. They were also very punctual. read more

I purchased a home about 3 years ago. It was very important for me to have a lot of windows. Our entire back of the house looks out on to a canyon and our back yard has a 100 feet of a glass wall. Whenever I clean my own windows they look streaky in a few days. When Horizon comes I swear my windows stay clean for months. Totally worth the money spent every time. read more