We were in the final stages before closing on a house and mold was found on a final inspection. We…read morecontacted 3 companies and selected Reactic Restoration to do the remediation. Thor price was competitive and they could get to it quickly. During the process, our service representative, Alon, was very helpful and responsive. He was always available when I had questions and he updated me as work progressed. They finished on time and did a great job. I would highly suggest Reactic Restoration if you have a need for a mold remediation company.

After shopping around the restoration market I decided to go with Reactic Restoration to perform…read moremold remediation work on an old house I purchased. They diligently started the work the day after the agreement which was awesome because I was eager to get the work done. After installing containments and covering the furniture that was in the house, they performed the cleaning and remediation work quickly and efficiently. I highly recommend this company for all your restoration needs. The communication and service was excellent.

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

They probably don't have any other bad reviews because they probably scared their unsatisfied…read morecustomers with their lawyer, as they tried to do with us. These people came in during our emergency pipe burst situation and took advantage of us. They are part of Your Home Expert, a contractor business. YHE told us they would "fight for more payout" because the mitigation company chipped a tiny bit of tile in the hallway while they were tearing out the carpet. Red flag! They are the mitigation company! They know how to game the system so insurance pays out more, and who suffers? You, the policyholder, and your neighbors, whose premiums are just going to go up as a result of higher insurance payout. They claimed they found a mouse in the wall when drilling the holes to dry out the walls. I find this unlikely, because the holes are so small and spaced apart. The odds of drilling directly into a mouse? Small. This was confirmed when I spoke with an actual reputable company, who said that the likelihood is incredibly low. And, even if they did find a half-skeletal mouse, that is not grounds to elevate to Category 3--if anything, they would just cut out that area and clean that area. Speaking with a reputable company made it very clear the difference between a legit, respectable company and this Restoration "Experts" company. Bigger companies try to do as little as possible and be as minimally disruptive as possible. Restoration "Experts" tries to extract as much payout as possible from your stressful emergency situation. They manipulate you into thinking it's "YHE + you VS. Insurance Co" but it's not. If you just ask your insurance company for help, they will help you. ALSO, PSA, if you own your home (no mortgage), YOU CAN DO WHATEVER YOU WANT WITH THE INSURANCE MONEY (policy depending). Don't let these people lie to you and tell you that you have to use X money for X, because it is NOT true (policy depending). That is straight from the insurance company itself. Double check your policy to confirm but that was the case for me with my insurance company. YHE will probably try to threaten you and say they'll report you to your insurance company and TDI, but news flash! They have no basis to do so and are just trying to scare you. Don't trust these people. Go with a more reputable company. Please.

We had water damage in our living room, leading to a moldy area. The Restoration experts did an…read moreoutstanding job, remediating the area quickly. Their communication throughout the process was superb. Thank you! Highly recommend!!!

Imagine: Walk into your living room to find a water leak…read morecoming from UNDER your concrete slab! Who do you call? We called 911 Exteriors. The owner was at our home immediately, assessed the situation, and quickly moved into action getting all kinds of sub contractors out to stop the leak and start repairing everything. We're talking about a custom home with water damage on hardwood floors, moldings, walls, carpet, etc. From the first moment, the owner took charge and coordinated the entire restoration job, including dealing with the insurance company, interior designer, sub contractors, and me & my wife. This job took over 3 months to complete. the owner, his project manager, and all of their subs were very responsive, respectful, and professional. This was no minor fix. We highly recommend 911 Exteriors for any type of construction work.

They replaced my neighbor's roof, but left a mess all over my yard. Both the team leader and the…read moremanager in the office promised they would get someone to clean it up, but they never did. I pulled a few dozen sharp roofing caps out of my yard and driveway - enough to puncture tires, damage a lawnmower, or injure my dog. They put tarps down on their client's yard to catch the mess, but couldn't be bothered to clean up the mess they left on a non-customer's lawn. I got tired of waiting for them, and cleaned it up myself. If you hire them, or even if your neighbors do, keep a sharp eye on your lawn after they're done.

What a wonderful business, extremely nice people with great ideas. If you're looking for a great…read moreconstruction company, look no further, you can't do better than HDP. Ray, the head of the company, is extremely knowledgeable and very kind. They have an interior designer, Nohemi, that has a great eye, and we loved her design portfolio. Our budget and time frame ended up being a little tighter than we had originally hoped due to some required foundation and electrical work, so we had to scale back our project and go with a smaller business. However, we are hoping when we do our next project, which will be the kitchen, that Ray and Nohemi will be available. Would love to work with them beyond just the design phase.

Again, HDP Construction rocks. We used Ray and his team to do a complete remodel inside out…read moreoutside in 2016 and couldn't have been happier. YES, their were Construction delays and hiccups along they way. It's called Construction for a reason. But what we love about HDP is they stand behind their work and they are as honest and trustworthy as you get. Just incredible people. It is 2025 and we again have a few projects we want to do and some things we want updated. Ray was able to reach out to the subcontractor who worked with us during our 2016 remodel to make changes to our home security system and cameras. Seriously, almost 10 years later. We had a custom built steel gate installed in 2016. Ray still knew who built it and knew what would be involved at adding a new coat of paint. Ray also helped with moving us over to one system like Ring, Nest,or Wyze. Instead of a hodge podge of various products. This has been huge. During that process he reminded us that the new code requires 3 smoke/fire/carbon detectors. We have referred several friends to HDP and allowed individuals to tour our home and inspect his work. Because we continue to be that impressed. Last week we again gave him a long list of normal wear and tear items to more extensive projects and he submitted his review timely and accurately along with a couple suggestions. We look forward to beginning the next list of projects.

I had a leak from my bathroom that ruined my wood floors. AP restoration came by in the middle of…read morethe night and dried up all the water and help me with my insurance. They have great customer service and they are very responsive. I will definitely recommend them.

We had an unexpected and unfortunate water leak in my home right in the middle of my vacation and…read moreRestoritech came to my rescue! They arrived quickly and immediately started the water extraction and remediation process. Robert is exactly who you want by your side if you need a professional and exceptional team doing your remediation. He was absolutely invaluable during the entire process - he was meticulous in the remediation and even worked directly with our insurance to ensure a seamless process. He went above and beyond for me and my family. I cannot thank him and his team enough for their amazing service and professionalism. I would 100% recommend Restoritech to anyone in need of a remediation.