Morgan was great! We moved into a new home with an older power rise system which we weren't able to reconnect ourselves. Morgan came in, confirmed our remote was no longer responding and handed us a new one from his truck. He was also able to fix a string issue with other roman shades quickly. I've always been a huge fan of Hunter Douglas - their warranty and customer service is excellent! Morgan and Horizon Window Fashions was wonderful to work with... responsive and efficient!! Thank you! read more

Horizon Window Fashions is an excellent choice for personalized service when ordering window coverings. I've used their service for multiple rooms in my home and love the results. The quick response to schedule a home visit for consultation and the timely ordering and installation make Horizon an A+ business to call. The prices might seem high, but they are competitive with other companies. The products you get from Hunter Douglas are top quality and have great warranties. read more

Horizon Window Fashions - Hunter Douglas Duette Honeycomb Shades - Shades & Blinds Near Me - Reno, Nevada

We purchased our sliding glass door window shutters in 2006. We called Horizon Window Fashions to our home over a year ago to replace some of the broken shutters and fix the shutter slider. The service technicians name was Morgan and he replaced the shutters and was able to fix the slider for shutters. Last week we had to call them out again because the slider roller would not stay where it was supposed to stay. I know our shutters are quite old, however after Morgan worked on it for a good 45 minutes he realized it could not be fixed this time. Even though he did not fix the shutter roller, I tried to pay him for a service call but he wouldn't accept any money. He tried his best. If I have to replace the shutter slider for our sliding glass door, I will definitely call Horizon Window Fashions. Bill L read more

We had an great experience using Horizon to replace some large window blinds (58" x 83"). Craig, the sales rep, showed up on time, was very knowledgeable and, most important, not pushy. He thoroughly answered all questions and offered advice as needed. Cameron, the installer, was friendly, respectful of the work area, and made sure we were satisfied with the installation. We will definitely use them again. read more

To preface, Horizon did all of our window treatments 24 years ago, shades and shutters. They did a great job. Now, I needed a shade reinstalled because the window itself was replaced and shade had to come down. They were able to come out within a few days. Quick & easy but saved me from doing wrong. They are always courteous and professional. It was only 95.00. Thanks Cameron. read more

Horizon is amazing! We used them on our last house a few years ago and hired them again for our new house. We are so happy with this company and their employees. We ordered shutters again for our new home. Craig got the order done and Morgan came and installed them. Morgan did a beautiful job. I can't say enough great things about all of them and the girls in the office. My nephew bought a new home and he hired them as well. His shutters were installed today by Cameron and he said he also did a beautiful job. We are all very happy with the results and if either one or us move again we will use Horizon again! Their prices are also great! Thank you Horizon for being such a warm, caring and trustworthy company. We all love you guys and your company. read more

Excellent! We had Hunter Douglas blinds installed several years ago by HWF and we are very happy. We recently had a problem retracting one of the blinds and scheduled a service call. When I called they was very friendly and helpful, setting up the service call. The appointment was within a few day, and the service guy Cameron was prompt and also very polite. He was able to fix the problem with the blinds installed and explained what the issue was and how to avoid it in the future. I highly recommend HWF, they are a very professional business from start to finish. Thank you HWF read more

Horizon Window Fashions - Hunter Douglas Duette HoneyComb Shades - Shades & Blinds Near Me - Reno, Nevada

Craig and his team did an amazing job at my house as well as my business. Price is very fair but service is second to none. Everyone had an amazing attitude and I felt like I could trust them that the job was done correctly. There are lots of window covering businesses in Reno but none will compare. read more

The team at Horizon, Window Fashions is nothing short of fantastic! They say it starts at the top, and the owner. Craig, was kind, warm, friendly, and eager to please however he could. We can't say enough good things about the people that work with him as well - Morgan and Cameron did a fabulous job installing and making sure things looked and worked perfectly, and they pretty much left our place spotless after the installation, Once again, we cannot say enough good things; I wish you could give a 10 star review as that is how we feel about this group of people, their products, and their attention to both quality and service! read more

You have a great group of employees working at your Reno location. Cameron is the greatest, had a kitchen slider repaired and it turned out to be a complex install which he was determined to fix it and make it look even better than it was prior. He is a real asset to Horizon and wouldn't think of going anywhere else for window coverings. read more

The customer service and quality are the reasons we keep coming back. Since Morgan fixed our shutters at our last house, we were very happy with him and the company he works for. So when we purchased another house we bought several sets of blinds through the last several years. Morgan came out last week, 2-17-21 along with Rhet to put in honeycomb blinds on our slider, blinds in our front window and the same in our office also at the from of the house. Love the look of everything. These two guys did a fast install and keep everything clean. Will do our guest bedrooms this year, again with Horizon Window Fashions. read more

We had blinds installed on 2 windows today and I'm overall very impressed with Horizon Window Fashions. I received three quotes from local companies and they were the mid number but had good customer service which I appreciated. They were attentive and responsive even though I asked them to reconfigure my quote three times. The install guy, Cameron, was fast and nice. I really feel like it makes our house feel so much newer! I will 100% use this company to do the rest of my house, when it's time. read more

Horizon Window Fashions - Shades & Blinds Near Me - Reno, Nevada

We highly recommend Horizon Window Fashions, having fully provided all window coverings for our new home six years ago. They offer a variety of beautiful styles and fabrics for all window sizes (including motorized and blackout, as well as horizontal shades for sliding-glass patio doors). The quality of their work continues to exceed our expectations, with Craig and staff often going the extra mile when needed - doing so in a very helpful, courteous, and professional manner. No task has been too big or small, and their hard work and attention to detail are greatly appreciated. Many sincere thanks, Greg & Linda Miller read more

Best price for the quality of the product. Prompt and efficient. Both the sales and installation team were great to work with on this project. read more

Everything went as smoothe as possible. Be sure to comparir companies as I paid much too much for another company with same quality. The knowledge and professionalism was top shelf. I highly recomend horizon. I also hear their customer drapes are the best! Beyond your expectations! Happy customer, Jan read more

There are not enough positive adjectives I can use to describe my experience with Horizon Window Fashions! Their customer service has been nothing but the best from the very beginning! We love our window coverings, the Solera top down bottom up soft shades. They are perfect! Thank you! I have added a few pictures. read more

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I'd forgotten that my husband had ordered several replacement slats for our plantation shutters. When I called to check on the status, these extremely kind people did not only confirm they were there, but offered to install them personally. They were booked out several days, but I had a weekend of open houses quickly approaching. That same day, the owner, Craig, came to my home and installed them for me. The room was made complete and I am eternally grateful for their kindness during a time of stress in my life. It was a relief and so far above and beyond excellent and compassionate customer service. I thank you sincerely, Lisa P. read more

I had seen HORIZON, when shopping at the nearby COSTCO and had also been referred by a friend. When I had the need I stopped in and couldn't believe how helpful and knowledgeable the staff was. There are endless colors & different types of window coverings to choose from! I ended up ordering motorized shades for my master bedroom and couldn't be happier! I also have used Horizon for a couple rental properties and have been completely satisfied with the Hunter Douglas products as well as the superior service (install & post-install service) from everyone I have interacted with. read more

Not long ago I stopped into this location and looked at Hunter Douglas motorized blinds. I spoke to a man (not sure of the name), and I asked "What is an average price per window for a particular motorized shade." His reply was that someone would have to come to my house to measure and make a quote. I know that, but I was simply trying to get an idea of what is typical. Surely the company has installed enough shades of this type to know what an "average" cost is per window. Then I asked the question another way. What is the RANGE of costs. Surly they know a low and a high mark. Again, I was trying to get a GENERAL cost. I got the same answer. After asking the question a third way, it was clear to me that he didn't want to give me an answer. His body language was evasive. If they can't give me an answer because they don't know, then the sales person shouldn't be there. This is a basic question. If they don't want to give an answer, then the company can be wasting time having a person come to a house just for a potential customer to find out they don't want to spend a fortune or have a pushing sales rep to sign them up. I told the wife about my experience a few days later and she called this business on the phone and got the same terse response. So she called a big box store that also sold this brand of blind and within 3 hours a nice person calls back and gives us very detailed information on the phone about the cost for various types of shades, the motorized part, the hub, installation, etc. So we had them come out for a detailed quote which was right in the range they said on the phone. We ordered nice motorized shades. They are now installed and look great. Thus, my advice to the business is to not ignore a customer question and say you can't tell a customer a RANGE of prices because your competitors can, and they got the business. read more

They were able to fit my solar room/greenhouse with aluminum blinds when no one else could! Good quality product. Have had for 3 years and still doing a good job keeping the sun out. I will call them now to do the top of the greenhouse blinds. They did a great job cleaning up after completion. read more

What a great customer service experience! We needed to replace a couple of our 20-year old blinds and were concerned about matching them to existing blinds. They were able to accomplish this without a problem and the installation was smooth and easy. We are so happy with finally having functional blinds again! This team has worked together for a long time and it shows. One person comes out to measure, select the right blind and set up the order. A second team member comes out to install. They always show up when they say they will and send out helpful reminders along the way. read more

I have redone the blinds in two different houses with Craig and his team. They have done a great job and the service has been fantastic. Craig even caught an error in one of the orders and credited me back for the extra window. I appreciate his honesty! I have referred them to several friends as well. Craig has a ton of experience and he was able to work with me and find the perfect styles for my home. read more

The people at horizon window fashions are absolutely amazing. They installed my blinds on my slider and saw a little scratch and insisted it needed replacement. So, a couple of weeks later when the new blinds came in they scheduled an installation date and installed the new blinds seamlessly! The installer was very professional and on time. Communication from the office to me was constant and informative allowing for a scheduled date that was amiable to both. Thanks for the blinds they are beautiful and very functional! You guys rock in my book! read more

Had a GRAND experience from beginning to end with Horizon! Craig, the owner, was knowledgeable and wonderful, treating my single window installation with as much respect as he would have a major job (can't say that for some of the other company's I called). Morgan, my installer, was simply a pleasure! His positive energy was infectious! He also went above and beyond helping with a few other window projects that were not on the contract. He even brought my garbage can back to the house on his way in from my truck! I love my new window treatment, many thanks to all the folks at Horizon! Will be my new go to and can recommend with confidence. read more

After a rocky start. Whatever could go wrong did. But Craig , Morgan and Megan really stepped up and provided good customer service and are making things right. The man that originally measured and came out is no longer there so your job won't be as legthly as mine is turning out to be. read more

I retract my one star review. I was too hasty in writing. The owner Craig came out and ordered us a new shade at no charge and gave us gifts to help repair little imperfections. They went above and beyond. read more

This company installed Hunter Douglas products on 32 windows in our house in 2016 and they were great at that time. Over the years their service had declined greatly with the exception of their office staff. A technician was at my house last week and he was rude, abrupt and loud. I would not recommend them. read more

Prices are a little high, done business with this company before and got 3 midsize blinds for the same price as I was recently quoted for two midsize blinds. About ($400). Their response was prices have went up which I guess is understandable. Was able to shop around and got something very comparable for less than half that price on blinds.com and they were real wood blinds with the same options for ($176.25) read more

No more neighbors looking through my windows at night:-) I replaced Hunter Douglas shades with up and down shades. The staff at Horizon Window Fashions were great to work with and best of all they ensured my blinds were perfect! I highly recommend this company. read more

Its funny to hear that you are sorry about what happened. After all YOU ARE THE ONE WHO HUNG UP ON ME when I complained about misrepresentation of your employee. Last thing I care about is the quality of the shutters since I no longer live there anymore. Currently shopping for shutters but I will NOT GO TO YOUR BUSINESS AGAIN. read more

Twelve years ago when I bought my house I purchased plantation shutters for all of my windows. I bought them from Horizon Window Fashions and have been very happy with the quality. Recently I was having new carpeting installed and my sliding door bifold shutters needed to be removed and rehung a bit higher due to the height of the new carpet. The roller that holds the bifold shutters on the track also wore out and needed to be replaced. I was quite surprised when Morgan showed up to take care of my service call only to find out he is the same gentleman that installed my shutters twelve years ago! Morgan was very helpful and handled the repair and the height adjustment in a very efficient and courteous manner. It was a pleasure doing business with Horizon twelve years ago and it remains a pleasure to do business with them today. Good job guys! read more

My wife and I just purchased a furnished model home in Reno which essentially had no window coverings. Based upon the prior favorable ratings in Yelp, we contacted Horizon. We quickly received a response, set up a meeting, discussed the options for some of our unusual windows and doors, decided on very appealing Hunter Douglas treatments, agreed on a fair quote, waited a reasonable time for our selections to be fabricated, and then were completely pleased with a professional installation. The entire process was undertaken and completed on time and efficiently. We are delighted with Horizon and recommend them highly. read more

Excellent service. Attention to details, including a timly intervention after our builder modified a detail on the window construction. Broad array of products that allowed all of our windows to be dealt with for appropriate privacy. read more

Craig and the crew at Horizon Window Fashion are terrific! Between the measuring, manufacturing and installation, the entire process is usually pretty quick. We have over the years outfitted our entire home with Hunter Douglas and all from Craig's store. We are definitely very happy with the team there and outstanding results. Thanks guys!! read more

I was very impressed with the friendliness and professionalism of everyone involved. Great advice and expertise helping me pick out the appropriate coverings. They came as promised and I love them. I will definitely use them again and recommend Horizon to everyone. read more

We worked with Matt at Horizon, and he was amazing. Matt was very professional and knowledgeable about the products. He installed all the shutters in our house and we couldn't be happier!! read more

Horizon Windows Fashions has been a fantastic company to deal with from the bidding process through ownership of our blinds. We recently had to exercise the life time warranty on our blinds, after 6 years. Horizon made the process so seamless and no hassle, wow, you don't get that kind of service in most places now a days. Thank you Horizon for professionalism, courteousness, and integrity you provide your customers. The McGee Family. read more

installed shudder blinds in our house a number of years ago. they are great, as is the service. whenever a repair or exture part is needed they are right there. would never go any other placwe for shudders or blinds. read more

We could not be happier with the service and quality offered by Horizon! We got several quotes and while they were not the lowest price, they offered extra warranty protection and their attention to detail won us over! Brian was terrific and followed through to ensure our happiness. Both installers were great, and they even accommodated our black out curtains! read more

Craig installed blinds in my new home in 2004. Everything was perfect, from measuring, to ordering, to installation. But his customer service does not end there. Anytime something needed to be fixed or replaced, Craig and his employees were always prompt and courteous, and the turn around time for repairs is pretty quick. I have since moved to another home and had the same professional experience again - 13 years later. I recommend Horizon Window Fashions to anyone needing shades, blinds, or shutters. Great company! read more