RECORD IF YOU GO IN! The worst home goods location by far. Upon entering the store I began in the…read morefood section. The employee stocking the area came less than an inch away from touching me four repeated times. I think moved across the store to the towel section where two employees loudly blocked my exit from the aisle. I then saw the employee that I had moved away from. Then I moved to the art section where the man who I believe must of been the manager was lingering. I then moved to the blanket/throw section, I left my cart at the end of the row, to which a different employee moved my cart out into the aisle and left it. I shopped some more and encountered more employees. At check out the cashier stopped once she was almost done and told me that she needed to rescan my entire transaction. She then did not hand me my receipt at the end to which I had to take it. She then proceeded to shout all the way to the end of the checkout row to where she was. At the end of the checkout stand, as I went towards the door, two employees were blocking the exit. They were having a discussion with one of their friends at the exit. This is the most uncomfortable shopping experience I have had at a store. I felt incredibly uncomfortable and that due to the employees, I was unable to shop peacefully. They were highly unprof

The BEST HomeGoods I ever been too! Their selection is great but I never been to any retails store…read morethat provides such a great customer service like them. This gentlemen offered me to grab a cart, then he also offended to put it away as I walked out from store. I will definitely come back to the location!

Just like the previous review, I too spent a fortune on a knife and the wooden handle split…read more After paying for shipping to them IN BOTH DIRECTIONS they just returned my knife and said it was my fault. The knife never saw the inside of a dishwasher but of course got washed. Is that not normal use?! Are they F'ing kidding me!!! Insult to injury they sent a 25% discount code. I will never, ever, buy from this company again and hope potential buyers go with a brand that supports their customers. Rocco Piccirillo

One of the 2 knives I ordered got rusted and chipped after soaking in water overnight Very weird…read moreas I only cut meat and fruits and it was still good before soaking. I contacted their warranty department and ended up trashed the crap knife. It would cost $30 to ship both ways for a $37.50 (10-day old) knife to get repaired. Thank you but I rather go get a new knife. It's unfair for my hard earned money since the damage is due to the quality of your product, not my fault. AWARE AWARE AWARE!!! Don't throw your money away. KAI is now made in China and the quality is even less than a $5 knife made in Thailand.

Erik came by last week to fix a broken shelf in our shower. He went above and beyond, cleaning up…read moreand recaulking the whole shower. Looks like new, and he should know...he installed in 4 years ago. Still love it! The rebath team is always great about leaving the job site clean too.Thanks!

Re-Bath Portland, OR Review…read more I'm sharing a comprehensive review of my experience with Re-Bath in Portland, Oregon, to help others considering a shower installation understand what to expect. Initial Consultation and Sales Representative: From my first contact with Anna at the office, through numerous interactions over the course of this project, I found her to be incredibly helpful, friendly, and professional. Our sales representative, Sam, was equally impressive. He patiently went over various options with us, even revisiting them as we had multiple questions. Sam's knowledge and explanations were top-notch. We purchased a shower, transforming our Tub/Shower into a shower-only setup. Installation Process: On the day of installation, Zac and Austin contacted us in advance. They explained the plan for the first day and were upfront about a scratched seat we had purchased. They promptly removed the old tub and tile, preparing it efficiently for the plumber. The plumber worked quickly, setting everything up in record time. After the base installation, we inspected it and realized that our 32-inch base was too narrow to comfortably accommodate our body frame with a door installed. Zac, understanding our concerns, promptly reached out to the Project Manager and Portland Manager, Matt. Matt proposed a cost-effective solution, but after consideration, we decided on a wider base without a door. Matt assured us that they would accommodate our request, and he stated that if they could not do so immediately, they would make the shower usable until they could return. I expressed my understanding to Matt that I knew there would be additional costs. Final Touches and Completion: The next day, Zac and Luis returned with good news--they had a wider standard base and a shower rod available. By early afternoon, our new shower was installed, except for the missing seat, which would be addressed later. A week later, Max came to install the seat, grab bar, and edge trim. He realized he had the wrong silicone, and the team promptly returned to rectify the issue. Zac returned the next day, taking just about five minutes to complete the job. I contacted Anna, and she connected me with Zory for a seamless final payment process over the phone. Zory was also very helpful. In conclusion, my experience with Re-Bath in Portland was exceptional. The cost was also notably competitive. If you are in the market for a shower, Re-Bath in Portland should be your first choice. Overall, your review is clear and informative, and these suggestions aim to make it even more concise and easy to read while retaining all the essential details.

I have had Crowleys do two of my homes at separate times. In about 2008 they replaced the counter…read moretops in my home in West Linn installing a grey granite that replaced white 5" square ceramic tile. Due to the cabinets also being white the white tile was just TOO much along with the stainless appliances. Their system of using digital cameras to measure the existing counters resulted in just 3 days to remove the ceramic tile and install new counters in the kitchen and dining room, which was a large square footage. The result was amazing and down time was minimal. When we bought an older home in Tigard in 2013 I gutted the kitchen down to studs and rearranged it. We installed all new cabinets and Crowleys supplied a type of stone that made the new kitchen a showpiece of the remodeled home. Again their work was amazing and still perfect and they supplied a stainless faucet as a convenience to us. I can recommend Crowleys for anytype of granite or kitchen stone heartily.

Purchased and installed granite countertops throughout the house, a few months ago. The installers…read morebroke a behind the sink support piece, asked me if I wanted it, I said yes... WTF? Crowleys fab'd all material for backsplash except they went thicker on my kitchen behind the sink pieces. Three 23 year olds came and installed. Nothing special on the work. Now it's too thick, all others look good but for some reason it seemed like they were too lazy to cut the kitchen backsplash correctly. And if they tell you it's because of the length, and it's fragile, then cut more pieces and bond them together! Duh. Also, when I called to buy back my remnant, was absolutely treated like garbage from the gal who answered. Apparently, I put extra work on her by asking her to run out to the back and give me a quote, then they wanted a delivery charge to make a special trip, oh BTW, they had to make a special trip anyway to give me my 24"x3" piece. Garbage company,, do your self a favor and look around, plenty more places of quality to choose from. Never again.

Just had my first shopping experience with this store. Loved it. Huge amount of stock, lots of…read morechoices and price points. Alexis, our sales person was super efficient and knowledgeable. Asked what we were interested in when our project manager set up the appointment. She nailed it- we were out in 30 minutes with three sinks, three faucets, towel bars, toilet paper holders and hooks. The place is super well organized so it's easy to shop by types and brands- lots more to do so I look forward to spending more quality time with Alexis. Highly recommended

The people that work at the Ferguson Showroom wouldn't even acknowledge us much less step away from…read moretheir desks.

We were told of Fixture Gallery when we were shopping for tile at a nearby business. We stopped in…read moreto look for a kitchen sink and faucet. The sink we liked would have to be special ordered and would not arrive in time for our project. Brian (I hope I remember his name correctly) was very helpful in that he located the same sink at another business where we would get it in time. We purchased the other items here and then went to their competitor to get the sink. We very much appreciate the effort he took to help us get what we needed and highly recommend their superb customer service.

Sadly my worst customer service experience in 2012 happened here... repeatedly…read more You know the Portland mantra, "buy local, support local businesses, yada, yada, yada." Got it. Totally on board. Except when you feel like you are paying a penalty in both time and finances by going that route. 2012 was the year we decided to upgrade multiple kitchen and bath fixtures in our house. There are several specialty shops in Portland with a wide range of items beyond what you can find at Lowe's and Home Depot, but I wanted to stick a little closer to home. I was very excited to find this showroom just blocks from I-5 and the store itself is lovely. I've never been an internet shopper and while I research the bejesus out of retail items [1], the actual purchase of anything significant only comes after the all important sniff test. Or in this case, the touch and see test. Especially when you are looking at various finishes, you really need to see these items in person. A good friend, who recently went through a kitchen and bath remodel, recommended ordering through an online site. But, I decided to be a good little local consumer and ordered roughly ten items over the course of six months here. And while some of the in person experiences were swell, the overall experience was not. First of all, they seem woefully out of date regarding communication. Any retail business not taking full advantage of the web in this day and age is really missing the boat. They do have a website, and it turns out there are eleven locations throughout the Pacific Northwest, but it is minimal at best. There is one link to an employee's email, but we had a series of miscommunications by email, phone and in person. Several employees work at the store, but rather than deal with just one person we had multiple contacts. Because we didn't have a simple order (multiple items, some were on back order, etc.), it never seemed like the person we talked to knew what was going on. And when I compared the price I paid to the on-line site, theirs wasn't as good. So throwing a few extra dollars their way ended up feeling like a really bad idea based on the poor customer service. By the end of the project, I was ordering from the other on-line website. A few clicks of the mouse and items would magically appear on my doorstep. Go figure! Because I will always feel the need to see before I buy, I'll still stop by here. But actually buy something from here... nope. [1] It took me roughly 18 mo. and two dozen test drives to select my latest car.

Hired this company for a bathroom remodel and it turned out even better than I imagined. Customer…read moreservice was top-notch and the results were perfect. I am in love with my new granite counters and couldn't be happier. Jim was a pleasure to work with and I would hire him and his crew for all future remodels.

These guys are wonderful! Not only do they not require you to remove your current countertops…read morebefore they can measure, but their turnaround time is under two weeks before the new ones are installed! Everyone is super friendly including the owners. The installers Lazz, Edgar, and Juan helped us with the actual install and were very pleasant, professional, and showed deep care for our floors, kitchen, and other areas while doing the install work. They cleaned up everything perfectly and left NO trace of a mess behind! I would wholeheartedly recommend these guys to anyone. We appreciate you guys being so great to work with and the outstanding job! Thank you!

Artistic Stone Design (ASD) is truly a hidden gem in the countertop fabrication industry, and I…read morefeel incredibly fortunate to have found them. I hired ASD for a complex kitchen countertop and backsplash project after seeing their stunning backlit Crystallo stone installation in a Street of Dreams project. My project entailed a backlit island, multiple cutouts and a curved wall structure. From my first conversation with Marina, one of the owners, I knew I was in excellent hands. She was exceptionally customer-focused, providing multiple updated quotations as my project evolved and offering thoughtful guidance on stone selection and other design decisions. She was patient, knowledgeable, and never tired of my many questions. When I found my Crystallo Quartzite at MSI, Marina offered to pick it up and store it for m and held it for more than two years while I finalized my cabinetry and overall kitchen design. Throughout that time, she checked in kindly and never once showed frustration or impatience. She was absolutely wonderful to work with. ASD's fabrication team is among the best I have encountered. They beautifully fabricated the various pieces of my Crystallo Quartzite, which is an exceptionally delicate and translucent stone. Eduardo and Leo in the fabrication shop were outstanding. They took the time to provide samples, review templates, and patiently create multiple edge samples so I could make an informed decision. Eduardo was nearly ready to leave for the day when I asked for one more edge sample, and he graciously made it without hesitation. It is rare to find professionals who are so genuinely committed to customer satisfaction, and Eduardo exemplified that level of dedication. The installation crew was equally fantastic. They worked diligently, took great pride in their craftsmanship, and were fully invested in delivering the level of quality I was hoping for. Lim, the lead installer, was polite, friendly, and consistently positive throughout the process. The install crew including Juan, Geo, Ivan, and several others--put tremendous care into shaping the edges and polishing the seams to perfection on a very challenging quartzite. Their seam-polishing technique is truly world-class. ASD allowed them to take the time needed to perfect the results unlike other fabricators who rush through projects to maximize ROI. They stayed up late to clean and seal the stone thoroughly before they left. ASD also designed and installed my backlit island waterfall, and the final result is absolutely gorgeous. They artistically assembled slivers of the quartzite to cover my curved wall for a stunning look! Just as importantly, they stand behind their work and assured me they would be available if I noticed any issues after the installation was complete. I highly recommend Artistic Stone Design for any stone fabrication project. Their artistry, professionalism, patience, and commitment to quality are exceptional. I am also grateful to Alex and David for managing my project and seeing it through to completion.

Excellent company. They replaced my kitchen countertops and backsplash and did a wonderful job. The…read morecost was extremely reasonable, and all of the people associated with completing this job were prompt, efficient and courteous. I highly recommend this company to anyone who's looking to update their kitchen.

Carlos came out and installed the grab bars, doing a wonderful job. Then Ricardo came out and…read morerefinished the lip to the bathtub where a glass shower door had sat for 30 years or more. I removed the door, and track, and what was left was an unsightly line that didn't look much better than the grungy track holding the door. Ricardo fixed the tub so it looked like brand new. THANK YOU! If you can imagine it, these folks can do it!!

Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing…read moresituation. Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing situation. Nope, not for that kind of money.