Brought Rick a guitar to have new tuners installed and he did a great job. Recommend this man!…read moreThank you

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

As a recreational player, the time had come to part with the big boy toys. Both vintage acoustics…read morewere appraised on the spot and consigned also with generous (up to comparison) figures. A solid business deal; ideal if they sell. Sad to let go but good things end too, just like us. Only drawback was the location, a trademark Tacoma style spot to this "northerner". The fact that St Helens Street splits by design was strange and unsettling. To the owner the location is prime property even next to the tavern dive next door. It works for him. No knocks, since parking was in front at no cost. Try that elsewhere! A great deal for guitar and band fans. Need more of these elsewhere in the vicinity.

Great experience. Amazing just to talk to the owner. My son lives the bass guitar we bought and the…read morehistory he learned.

Nice little music shop that rents, repairs, and sells new and used instruments. I was surprised at…read moretheir variety of items, considering they are rather 'off the beaten track'. Plus, their prices are better than some around town. Good customer service and knowledge about products.

Once again, Mr. Castleman came through for us. I totally forgot (my bad) to come back and write a…read moresecond review in march, after he fixed my daughter's cello. What a great job he did! Not only did the major stuff get fixed, but also every nick and scratch was filled, smoothed and removed. The cello looks a lot better now. Also, he saved us some money by working on repairing existing pieces, instead of just replacing the bow. He did advise us on better handling of the bow to avoid future problem, and also that the bow fix could be just a temp thing, and might still fail. That was back at end of March. The bow is still being abused daily here! =) Once again, thanks for the artisan-ship, for the professionalism and for the time you took talking to my daughter and I. We always learn something valuable from you! =)

Outstanding guitar luthier. I literally called 15 guitar/music shops within a 75 mile radius of my…read morehome trying to find a luthier that could/would replace the truss rods on my 1978 Rickenbacker 4001 bass, Jack was the only one that said he could and would do it. The others made it sound like this was some huge repair job. JP got it done and the bill was amazingly low. Highly recommend this guitar guru, he's my go to guy now for projects like this, check out his web page, he's been at this awhile and has done some amazing work on guitars. Thanks Jack!

I brought a guitar to JP guitars for a fret level and crown because it was experiencing some…read moreunusual fret buzz on the lower frets. I have done guitar setups and basic repair for 20+ years and a good setup did not alleviate the buzz. Jack gave an estimate turnaround of one week. 10 days later I inquired about the status. Nothing has been done yet. 2 hours later I was called to come pick up the guitar. The guitar had been setup, but has not been leveled or crowned, because Jack forgot to do it. Another week goes by and I'm called to pick it up again. Jack's apprentice told me that he, not Jack, did the fret level, which surprised me, but I assumed he was capable. I did expect Jack to do the repair, however, because that's what I was paying for. $180 out the door. The action had been set high, but I figured "Maybe Jack like it that way", so I took it home and set it up. 1.5mm on the high E, 2.0mm on the low E, slight neck relief. The same frets buzzed, in the same way as before. I am confident that no fretwork was done. I called Jack and told him the problem was still there and that I had expected him to do the job, not his apprentice. Jack said that he did the level, so did his apprentice lie? Did Jack? Jack told me that my action (1.5-2.0mm) was too low, then demanded that I bring another guitar to him to prove that the problem was the guitar, not me. I did not get a refund. I later took the guitar to another repair shop where I was told that a competent fretjob would have alleviated the buzz where it was occurring. Look, I've seen Jack's guitars in his shop and they're beautiful. I have no doubt that they also play beautifully. But, as far as my guitar was concerned, something didn't happen right. Either Jack's apprentice did the job (which I didn't pay him to do), or Jack did the job poorly (which I payed him to do well), or it didn't get done at all (which is theft). Not saying he isn't a good luthier, I just did not have a good experience whatsoever.

I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

Marie does great work, in timely fashion, and charges a very fair rate…read more This is the only shop in town that I trust with my horn.

Today was Awesome, I went into G C to get my new guitar, One Of the Sales Guys Kevin, helped me out…read moreand went and got it out of the back for me, I was super excited, I am disabled, Kevin asked if I wanted help to my Car, But here is the best part, Kevin has been helping me out for at least 4 years now, well about a month ago, I traded a guitar and some pedals for a used guitar, I was so excited about how fair Kevin treated me, I left one of my pedals behind, didn't even think about it, well today when Kevin saw me, he said he had a surprise for me, it was a missed pedal that I left during my last transaction , I couldn't believe it, the honesty, the Awesome customer service, Kevin doesn't just care about the company only, he cares about the customer, And that's very rare these days Kevin made my day, He's The Man! He always helps me with Guitars, Pedals and Amps, when I am confused or have tons of questions, and that's all the time If you get a bad vibe or you are not getting the service you want ask for Kevin, Your day will be Awesome too

They were awesome. The gal helping me was super helpful even though the store was pretty busy. I…read morelove guitar center in general. So many amazing guitars that you can just grab and play. I would actuality love to have free run of the place for 30-60 minutes so no one could hear me playing. That would be better than Disneyland.

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

Eric Miller is a world class luthier and guitar technician. He did all the set ups on my guitars…read more He is also incredibly knowledgeable in finding the right guitar for his customers. I highly recommend him for all things guitar

I contacted Mr. Miller with only vague ideas of what I wanted in a guitar and a set budget. We…read morespent a lot of time talking on the subject over the internet while he assembled a veritable horde of guitars in my budget for me to come in and try. Each one was set up to an approximation of what I would need for my play style, and we demoed them back to back with no pressure on me at all. I left with the guitar of my dreams, under budget and with a better understanding of my own play style. I really can't recommend the experience enough, because in addition to all of this Mr. Miller is a blast to hang out with too!