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    Hot Box Cookies

    3.2 (33 reviews)
    Open 9:00 am - 10:00 pm
    Updated 3 months ago

    Order Hot Box Cookies Takeout or Delivery

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    Nick C.

    I stopped into Hot Box Cookies for 2 cookies on my way to the movies. The first one was a chocolate chip. It came out of a warming cabinet behind the register. It was a good cookie. It was soft, gooey, and warm. The second cookie was a peanut butter Reese's cookie. Experience was the same, but with peanut butter lol

    1/2 dozen cookies
    Joshua D.

    Took the opportunity to visit Hotbox cookies in Saint Charles Missouri. As a big fan of cookies, Hotbox cookies looked like a place that could probably be a great experience. I visited other cookies and bakeries of the similar nature so I decided to give this one a try. Overall Hotbox cookies was OK. Cookies were served warm however, after a few minutes cookies were flat and extremely greasy. Not a bad product so if you're in the area, give them a try.

    Ashley R.

    Not sure how long this place has been open but I'm happy I finally stumbled upon this place. Hubby and I came on a Saturday night so it was very busy that the line was outside the door. There was 1 person working the front and they surely need more than 1 to have a better system to get customers in and out quickly. However, I understand is is hard for employers to get staff so we waited. The cookies were very soft and warm. We ordered a half dozen with chocolate chip and snickerdoodle. I also ordered an icing cookie sandwich with snickerdoodle and omg so good. My rating of 4 is because of inconsistencies. We were told it would take 10- 15 minutes for chocolate chip and with us already being there, we said ok. It only took 2 minutes after we checked out. We were also told they didn't have snickerdoodle but someone from the back came and said they do. Minor hiccups but still a factor. I'd come back for more cookies.

    Receipt

    I placed two orders over the phone on June 27, 2024, at 12:54 PM to be picked up at 12:15 pm on June 29, 2024, for a birthday party. I arrived at the location at 12: 30 pm to pick up my order. Was I greeted immediately? NOPE. It took the OWNER roughly 5 minutes to come from the back. I stated I was here to pick up my order, giving the names on the order. She gave me the deer with the headlights look. I repeated myself again. She went to the back and then came back around to say the order wasn't ready AND she just ran out of 2 specific cookies that I specified wanting AND PRE-PAID FOR. She added insult to injuries by asking me if that would be a PROBLEM. I replied YES because I specifically placed my order ahead of time with the expectation that my order would be fulfilled with said cookies. Now, keep in mind the total order amounted to more than $50, it wasn't like I was ordering 1 or 2 cookies. ALSO, To GET the specific cookies, I wanted I had to order a 12 pack + a 6 pack instead of an 18-pack making the TOTAL cost MORE. I asked for my receipt which I had already previously seen and saw that the receipt clearly stated the date, time for pick up and the names on the order. THE OWNER, the only person in the establishment, the person that I am dealing with (NO OTHER CUSTOMERS in the place), came back around from the back after taking another 2 minutes to get the receipt, gave me the receipt BUT she had blacked out with a marker the date, time for pick up and names on the order. Why? She said she wanted to CLEAN up the receipt. WHAT the heck? How is that cleaning up the receipt. I called that being DECEPTIVE, SHADY, DISHONEST, etc. I WILL NOT step foot in this establishment AGAIN and I was a GOOD customer, BAD CUSTOMER SERVICE AND RUN BUSINESS.

    Register
    Taylor R.

    Busy spot near the st.Charles Main Street area. Freshly made cookie fall apart but had to wait to get it my free cookie. Never been to this place before today and the lady was super nice accepting my free chocolate chip cookie coupon. A bit loud but it was busy for dinner time Wednesday. Very clean area and seating.

    Shalaunte W.

    I have been wanting to try this place but line was always long. Finally got in tonight. It was empty. Yay! The worker was very knowledgeable and helped me figure out what was the best choices for a first timer. I got 6 cookies. Kinda pricey but I'm worth it lol. I got chocolate chip, m &m. Red velvet, snicker doodle, gooey butter and cookies and cream. It smells so delightful. Fresh baked cookies. It was spacious, clean and colorful. I'll be back !

    David W.

    Good ol Hot Box cookies has reached streets of st Charles. Can't ever go wrong with this place; all their cookies are delicious, fresh, and awesome! We ordered 12 and all of em are great!

    Snickerdoodle and peanut butter chocolate chip. Don't taste any peanut butter.
    Erika J.

    Fairly disappointed. Cookies were very underbaked. I like a soft and chewy cookie, but this was pretty extreme. I tried 3 flavors and they all basically tasted the same. Maybe because they were so underbaked? And they were super greasy as well. Not to mention they were out of 3 flavors I tried to get, but it was about 9pm, so I can understand that. Was excited to try these cookies from reviews but expectations were not met.

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    6 months ago

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    9 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    staff were excellent, no complaints there! cookies are mediocre, a little greasy but served warm which is nice!

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    1 year ago

    Great cookies and service. Staff are quick and the cookies are always delicious. The ambiance is also nice.

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    3 years ago

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    3 years ago

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    2 years ago

    The chocolate chip cookie had absolutely no flavor to it. If it wasn't for being warm, it was a zero.

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Warm cookies on the walk back to the Drury Inn after dinner was fabulous! We made it a nightly stop! Love the late night hours too!

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    3 years ago

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    3 years ago

    Cute inside and staff seemed friendly. Overall the cookies were ok but nothing impressive. They are flat and chewy but also kinda greasy

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    3 years ago

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    4 years ago

    Cookies were just okay... I've had better. Tried to use their online delivery system but my order never arrived.

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Great cookies and great people. What more could you ask for. Would recommend to anyone that needs a quick mid day snack

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    Ask the Community - Hot Box Cookies

    Review Highlights - Hot Box Cookies

    The cookies I got were the chocolate chip, the "Elvis", and the oatmeal chocolate chip cookies.

    Mentioned in 6 reviews

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    Sugar & Slice Bakery on Main - Wedding cake

    Sugar & Slice Bakery on Main

    4.6(68 reviews)
    1.0 miSt Charles

    I got really lost coming to this place not because of where it is, but because the GPS directions…read moreto take you every which way, but the right way lol. But in the midst of getting lost, I found some really cool unique things inside of the building that this bakery is located in so it was a win overall. Anyway, I was really excited to try it and I looked it up before I came. I heard they had some very unique things and I was not surprised that unique was exactly what it was. They had so many different flavors of chips so many different sauces, homemade maple, pretty much anything you can think of that can be homemade in a flavor they had it and I loved it. I love how they had an area to sit down if you wanted to enjoy the bakery items or you could take them to go, which is what we opted for since we were having to get back on the road. Got some of the chips to try and they were not bad at all and grabbed some focaccia and a cinnamon roll and I must say everything was immaculate. It was so soft that bread and the cinnamon roll and I cannot wait to go back again. It was also very welcoming everyone was friendly and they moved very quickly in there.

    Such a cute little bakery it was a little pricey for macaroons. We bought eight for 23 and they…read morewere not very large. However, I'm used to Vegas prices where I can get 10 for 10. I will say they were delicious just on the price your side. I also had other things like cupcakes and cookies and also made coffee. Very cute little bakery and I love the story that's posted as soon as you walk in highly recommend checking it out

    Photos
    Sugar & Slice Bakery on Main - Dessert bar

    Dessert bar

    Sugar & Slice Bakery on Main
    Sugar & Slice Bakery on Main

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    Laulie Cakes - Graduation cake

    Laulie Cakes

    4.3(37 reviews)
    1.0 miSt Charles
    $$

    Laulie went above my expectations and was extremely impressive. I was trying them for the first…read moretime for my granny's birthday and just walked in to see if they had any fresh items so I can try before I buy. Cakes can be expensive and it's nice to be able to purchase a taste. In the case their were fresh cupcakes and other desserts available to purchase. I purchased a cupcake to see if I would want to order additional cupcakes and it was very moist and the right balance of icing. Sometimes cupcakes can be too sweet but this was as close to perfection as anyone can expect. The associates were very friendly when I went in to order my items. I ordered cupcakes and a 6'inch cake. The desserts not only were masterfully done like artwork but just as delectable to taste. They also helped me to the car as I had several items. The price was also reasonable. I feel like I found out the best kept bakery secret in St. Charles. If you want something sweet this is the place to go.

    This cherry was baked and iced to perfection! The cake was moist and the right amount of sweetness…read moreto the buttercream icing. The cherry filling was a fantastic surprise . This cupcake shop is on Main Street in St. Charles. As soon as you walk in you can smell and see them baking. They have a bunch of gooey butter cake options and several cupcake flavors. The staff was really nice and patient while I figured out what I wanted to order. They close at 6:00 pm so be sure to get there before then. I will have to go back soon as there are several other items I want to try.

    Photos
    Laulie Cakes - Cake picture I sent for her to replicate

    Cake picture I sent for her to replicate

    Laulie Cakes
    Laulie Cakes

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    sucrose - Blueberry muffin and cold brew

    sucrose

    4.7(153 reviews)
    0.9 miSt Charles
    $

    It was honestly love at first sight. They had two large cases of baked goods but not your typical…read morebreads and croissants - they had caneles and tarts, cakes and macaroni, and these lovely yummy shortbread cookies I walked into a dream café and stumbled my way through ordering bc I was so excited (lol) My first day I ordered just their seasonal rosemary brown butter latte, 1 espresso shortbread cookie, 2 vanilla lavender shortbread cookies, a canele, a linzer, and blueberry muffin. The next day I ordered just the blueberry muffin, vanilla lavender shortbread cookie, and a hot latte to go. If you are someone who loves the experience of local coffee shops, this place is absolutely stellar!

    Charming little bakery/Cafe…read more Everyone was welcoming and friendly upon entering and eager to assist. Hard for anyone to choose a favorite item as I was told it changes daily. And you can tell, by peering into the cases, the time and passion it took to make everything. It was presentable, colorful, decadent, and difficult to choose any one thing because I wanted to sample it all. From the rosemary goat cheese quiche, to the Hummingbird cake, to slices of pie. I opted to try the macarons. They are my favorite thing. Their macarons are lovely. Just the right amount of crisp and give, the texture has a great chew, and fillings were delicious. Hands down going to become a place I go for macarons. The German Apple Cheesecake was also stellar, just enough tart and sweet to provide balance. I will return to try other things and if you're in the area, check them out!

    Photos
    sucrose - Fruit tart

    Fruit tart

    sucrose - London Fog

    London Fog

    sucrose - Side/front view of the business

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    Side/front view of the business

    Hot Box Cookies - bakeries - Updated June 2026

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