Purchased a new 2024 Yamaha MT-09 motorcycle. No test drive was allowed by the dealership prior to…read morepurchase. Come to find out it had a blatant defect with a lack of power in 2nd gear. Yamaha would not stand behind their product or fix the problem. They washed their hands clean of it. Customer service was incompetent and gave me the run around. Furthermore, Yamaha knew of this issue for at least 3 years on earlier models, did not issue any recalls or fix the problem, and knowingly continued to sell defective motorcycles to consumers for 3 years. Plus, they won't even let you return it or refund any money. BUYER BEWARE... Yamaha does not stand behind their product, does not take responsibility for their engineering defects, has unscrupulous business practices, and has no regard for customer satisfaction.

After what happened at Loretta Lynn's amateur race this year! I will never purchase any Yamaha…read moreproducts or motorcycles ever again! And will make sure to get the word out on how they treated Brennan Schofield on claiming Haiden Deegan's Factory Star Yamaha! Yamaha pressured a 17 year old kid not to claim the bike! Donnie Luce told him they would help him out with 2 motors and possibly ride a pro bike to rescind the claim! So , Brennan rescinded the claim because of all the pressure from the Canadian dealership, Donnie Luce and Matt Walker bullied this kid! Now, the Yamaha Canadian dealership has lied and taken Brennan's motorcycles and dropped his sponsorship! Yamaha will never help this kid, failed the amateur racing, failed the motorcycle industry! Vital MX has Bobby Reagan on tape saying that Haiden's bike did have some pro parts on it and he didn't want anyone to find out where Star was buying their engine parts from! You guys caught with a $40 to $50,000 bike! And you all know, you didn't want it claimed!

I had no idea this place was literally 2 minutes away from my home. I needed to install a new…read moreexhaust on my ninja 650 and this place took care of me. My yoshimura exhaust sounds amazing. I would definitely 100 percent recommend this place! We be coming back for all my services. Sincerely Miguel Michael Torres

I've been bring my bikes here for years. Eric has very high standards, and charges fairly. Shout…read moreout to Doug for helping get me bike ready for the Distinguished Gentleman's Ride last minute. You can count on these guys.

This place is bad ass. They got everything from A to Z. Very friendly staff and a great atmosphere…read more Huge shoutout to candy and Erica for helping me pick out my new Simpson helmet. All around 5's

I attempted to contact the dealership several times regarding a motorcycle I was interested in…read more After being transferred to sales, I was left on hold for an extended period without anyone picking up. I also submitted an online inquiry, assuming they might be busy, but never received a response. Over the weekend, I decided to visit the dealership in person. It appeared they were hosting an event, but there was no one available on the sales floor to assist me, so I left without making a purchase. I followed up with another call today and was finally able to reach someone in sales, only to be informed that the motorcycle had already been sold. While the dealership itself looks great, there is clearly room for improvement when it comes to customer service. I've attached photos as proof of my attempts to make contact.

Can't believe that you can still find an honest shop now a days. He didn't give me any unnecessary…read morerepairs, just completed what I asked.

Took my Sportster here after finding the place because we rent Uhauls all the time. Alan was great…read moreand I love their shop. True hidden gem.

Great shop! Great team! Great Service!…read more I don't trust anyone else to work on my bikes and their honest about everything.

They are VERY good at communication both by text and in person. Went to have a rear stunt seat…read morecustom made and Ruben took the steps to make sure the measurements and design were precisely how I wanted. Turnaround time was within a week and it came out absolutely PERFECT!! In the same pickup trip, I ordered a helmet which they didn't have physically in store. Not only did I get an unexpectedly great deal but it showed up on my doorstep 2 days later!! I live a fair putt from these guys but it's worth it for this kind of service and quality product. Highly recommend.

I was over H.B. HARLEY looking for parts for my Roadglide, when I stopped outside where the used…read morebikes were Lindsey came over and introduced herself. I told her I was looking for a Breakout, there wasn't one out there so she asked me to come inside the store and see what they had. She showed me the new Breakouts, she asked if I had a bike and what I was riding. I told her I had a roadglide and I loved it, so she brought me over to the CVO'S and schooled me on all the new upgrades. She knew her bikes, now I'm thinking of upgrading my Roadglide to the new CVO.

I've been riding for more than 30 years, owned a lot of Harley's, never bought one new…read more I went by HB Harley after doing some research and calling a few dealers in SoCal (including ones I've bough pre owned from). They gave me some numbers on bikes that showed they were dealing, vs the other dealers that wanted you to come in just to waste time. I went in and met with the sales manager, we arrived at a deal within 20 mins, and I'm happy. The real value here is the parts and service guys. The parts manager Rhino, is a quality guy, his follow through has been impeccable. The service manager, has been wonderful too, following through and being reasonable on labor time followed up with quality work. If you are going to buy or get your bike serviced, they have been awesome to deal with and fair. Buy and deal with confidence there.

Purchased in March, 2025…read more I love my bike, but I am not happy about the way my purchase process went and is still affecting me. This is not intended to slander anyone, but I don't want anyone to have a bad process like I did. The issues I noticed were poor communication, inaccurate documentation, hidden extra charges, and more. I stopped by to take advantage of the 1.99% APR promotional rate - first thing I told the manager. We looked at my credit and I qualified for the promotional rate. I was sitting with my partner in the room when I was given the different monthly payment options depending on the length of the loan. I was told 1.99% for 36 months or 60 months, but not 48 months (which I thought was weird). I responded that if I could get 1.99% for 60 then I would prefer that. There is a random address on the finance documents unrelated to me, manager doesn't go over the information with me so I assumed it was the finance business address. Paperwork gets signed, sent over, and then he asks if that was my address. Bank had to get called again and new paperwork signed and sent over (extra 15 minutes). I look at the paperwork and the APR says 7.99%. The manager seemed annoyed that I was pointing it out and I blamed myself for not double checking. I was also too upset to keep looking through because I already signed the paperwork and felt like there was nothing I could do. I later asked my partner about it and she heard the same thing. It doesn't end there. I get my insurance, manager says he will send the documents over to the insurance broker and did not do it. The broker keeps calling me asking for it because it hasn't been sent over, so I had to go back and interrupt his next sale to take a picture of the paperwork the broker needed to process my policy. Extra 20 minutes. I look at the contract and notice the listed price that is on the bike does not reflect the markup that the dealership quietly added to the bike for roughly $600 over the sticker price. In addition, I was signed up for an optional debt cancellation agreement for another $410 - was never asked about it and it is not mandatory. $80 for a document processing charge like the dealership isn't already making money on the sale and markup. The paperwork for my wheel & tire warranty with McGraw Powersports still has the wrong address.The more I look into the way this transaction, the more disappointed I am. I can't recommend this dealership because these issues cost me extra time and thousands of dollars. If you do want to buy a bike here, unfortunately, you cannot trust their word and you need to make sure there are no surprises on the paperwork before you sign. Two stars because Indian made a great bike.

Absolutely thrilled to share our experience with Indian Motorcycle Orange County -- this place is…read moremore than just a dealership, it's a *community*. From the moment we walked through the door, we were welcomed like family. The team doesn't just remember our names -- they remember who we are, what we ride, and what we love about the road. We've purchased two motorcycles in the last 10 weeks, and it's not just because they have great bikes (which they do), but because they make every visit personal and exciting. Whether it's sharing tips to upgrade our ride, helping us plan our next adventure, or inviting us to one of their awesome events, they're always going the extra mile. The vibe here is unmatched -- friendly, knowledgeable, and genuinely passionate about riding. If you're looking for more than a dealership and want to be part of a real riding family, Indian Motorcycle Orange County is the place. Can't wait to see what we ride out with next!