Very relaxing spa. You get tea, infused water and champagne. Your own robe and locker. The…read moreatmosphere is chic and relaxing. I'm glad it's still around. Ask for Manny, he's the best massage therapist they have at the moment.

I booked the Mother's Day special Mom and me package for this Saturday before Mother's Day. The…read moregirl on the phone was extremely kind and friendly that was appreciated. However, when we came in, we did not get greeted - like at all and it was unfortunate because there was two ladies at the front desk Yolanda and Amarie (Amarie was helping another customer and her service seem great. I wish she could've been the one helping us.) on the flyer for the package. There were some add-on services that I had inquired about and that girl Yolanda pretty much told me she didn't know and never got back to me. Didn't ask if Manny the masseuse did not look into it for me it would've been a bust. He offered an alternative service as far as a foot mask. That was an even better option for us so we were pretty thankful for that, but if I had left it up to the other girl, it would've just been when it was . confusion and a whole bunch of nothing Yolanda was the girl that helped us again no greeting She kind of just waved us to the back, pointed at the robes ask us our shoe size and that was really it Once we were changed standing there awkwardly, she walked me into a room and left my mom in the hallway and then asked me. Did you tell your mom to come -I looked at her like girl I don't even know what's going on so why would I tell her to come once we went to the room? It was like again we were kind of just sitting there like what's going on a few minutes later she brought in a glass of champagne for my mom so we hung out there for about 30 minutes before they took us back for the massage. I think it was a really big missed opportunity to say "hello Welcome to aqua blue. My name is so-and-so thank you for booking this package" or happy Mother's Day whatever but she literally didn't greet us at all. My mom looked bummed that it was starting off with a really lackluster experience I paid $400 for this package You would think once they saw my reservation for such a package they would've at least acknowledged it in some way By the time we got upstairs, I was pretty frustrated with the service we were receiving -thank goodness Ruben and Manny were really friendly and helpful. It probably would've been lower stars if Manny wouldn't have been so unbelievably sweet, caring and compassionate. My mom was really struggling getting off her jewelry and nobody would help her. I have really long nails so I was struggling. Manny was the only person nice enough to attempt to help her and put it back on after the massage was completed To be honest for $400 I was pretty disappointed. Manny did a great job and I am very thankful for him. My mom was really happy with Ruben. But did I feel like I was there getting a luxurious experience for Mother's Day absolutely not! Did I feel like we were bothering them with a groupon package absolutely! The advertise these chocolates that they had, I asked about them they didn't have any available. It just seemed like a lot of missed opportunities and we were there the day before Mother's Day so any of the ladies that went on actual Mother's Day We're probably super bummed that they didn't have any of the accoutrement offered. Sad part is the following weekend. I took my mom to happy feet down the street and she got a foot and neck massage and I got a neck and shoulder massage and the total was $70 and to be honest I felt more relaxed when I was leaving there, then I did with aqua blue . I'm kind of glad I decided to do that because honestly, I was going to book with Manny again because he was amazing but with those prices to not be happy was pretty unacceptable. My dad passed recently, so Mother's Day had proven to be harder than expected. That's why I wanted to do something extra special for her this year by booking the spa. We have been to massage envy before and that's honestly where I was gonna go this time, but I was trying to do an elevated experience that was outside of a corporate place but honestly, I think even the value at massage envy is greater than here because again with those prices to not be happy it's just crappy honestly it took me a while to write the review because I didn't want to seem Like I didn't enjoy the time with my mom. I absolutely did. I just didn't enjoy the lack of customer service- if I was paying what I paid over there at happy feet this would've been a five star review but $400 later to leave unsatisfied.... All I'm saying is I'm down to spend some money and I'm down to spend some good money on quality stuff. I just feel kind of ripped off.

Let me start by saying that I am not a gym rat. Having had experiences at both Marina and Salinas I…read morewill say that mostly the equipment is newish and in working order. The rehab staff at both sites are exemplary, the pools, not so much. The pool in Salinas has been out of commission for close to a year (as of 4/26), so those of us that rely on aqua therapy have been left behind. When dealing with staff there was very little assistance offered, but quite a bit of attitude. Since it's covered by our insurance, unlike other gyms in town, we'll probably just wait until it's repaired, since no one offered us the possibility of just going to Marina.

I wanted to share some honest feedback about my experience at Montage Wellness Salinas because the…read morelevel of customer service has been really disappointing lately. For a facility that likely brings in thousands of dollars in memberships, the professionalism at the front desk, especially during evenings and weekends, is lacking. Multiple times I've walked in to see multiple employees working at once, yet none of them greet members as they come in. Instead, they're sitting at the front desk eating full meals, on their phones, looking miserable or using personal laptops. A front desk at a gym should feel welcoming and attentive, not like employees are hanging out socially. Customer service etiquette seems to be missing during these shifts. When members walk in, there should at least be a simple acknowledgment like "hello" or "have a good workout." Unfortunately, that basic level of service isn't consistently happening. I do want to acknowledge that Randy, Diana, and the woman who usually works mornings are excellent. They are friendly, professional, and actually make members feel welcome when they arrive. Their attitude reflects the type of service you would expect from a wellness facility. However, the evening and weekend staff, particularly the guys and the other woman who work those shifts, seem to need additional training. Working at a gym doesn't just consist of sitting behind the front desk. It involves engaging with members, maintaining a professional environment, and making sure the facility is running smoothly. Another frustrating issue is the water fountains. Both fountains are currently not functioning properly and only work using the push option. There is a sign telling members to use the fountain near the restroom instead, but that one doesn't work either. For a wellness facility, something as basic as functioning water fountains should be a priority. Overall, it's frustrating to see such a nice facility fall short in areas that should be simple to fix: professionalism, basic customer service, and facility maintenance. I've noticed a clear difference in the level of service compared to the location in Marina, which feels much more professional and welcoming. I hope management takes this feedback seriously and considers providing additional training and oversight.

Caleb and Ellen provided me all the information I needed and will be now be getting a year…read moremembership here , I'm excited and thankful for such wonderful people their to be able to help thank you Caleb and Ellen ‼

Gold's gym is really a great gym. But it's not just a gym. It's a community. They really care about…read moretheir members. We have front desk worker Alan here who usually checks me in, but today he also checked out my rear brakes to insure the safety of all members.

I was frustrated for years with my previous service company. I always felt like their people didn't…read moreknow what they were doing and it caused a lot of extra work, money, and problems. I almost gave up and got rid of my hot tub. I decided to give it one more try and called a new company in a new town. Blackthorne has been amazing. Their technicians and service providers are friendly, quick, and do a great job. This company has restored my faith and I am happily enjoying my most relaxing place, my hot tub. Thank you for saving the day.

I was back at Blackthorne yesterday buying a new cover as handyman Roger Michael of Arroyo Grande…read moreruined my other cover. I was treated very kindly. All my questions were answered and the salesman was so nice. I even started the cleaning service again. I was very pleased.

This is the dirtiest gym I've ever been to, coast to coast. The bathrooms and showers smell like…read moreurine. The free weights are scattered all over, and none of the dumbbells are in order. Nobody wipes down their machines when they're done. The place has potential, but it desperately needs a strict policy on re-racking weights and someone consistently cleaning the bathrooms. No surprise it has such a high turnover.

I've been a member here for over 10 years. This location has gone downhill. Customer service is…read moregetting worse, not better. Bathrooms are dirty. Toilet paper is always low. Equipment sits broken for weeks. Dumbbells are always scattered everywhere. They also close the bathrooms like 30 minutes before closing the gym. That makes no sense. Some of us drink a lot of water during our sessions and need to use the restroom before we leave. One time the gym closed at 8, and around 7:30 I was walking into a stall and a employee physically grabbed me by the hood and pulled me back because I tried walking into the stall. He wasn't even cleaning that stall, and there was no cones or the area wasn't even closed down. That was completely out of line. That's just rude. Today was another example. I left my keys on a machine. I noticed on my way to the car. I didn't have my keys so I walked back into the gym. They had just closed, no one was in the front desk but one employee was sitting in the back table on his laptop like always. I've seen him in uniform cleaning before so I know he works there. I politely asked if someone found or turned in some keys. he looked annoyed and told me "I don't work here" and ignored me. On my way out I saw him inside the kids zone which isn't even open today (Sunday) If he's not staff, why is he in closed areas? If he IS staff, why lie and blow off a member? Either way, that was unprofessional. I've stayed loyal to this gym for a decade but it's falling apart. dirty bathrooms, poor service, equipment not maintained, and employees who act like helping members is an inconvenience.

Love these treatments and this place! Jason is very knowledgeable and good at what he does! You can…read moreget the localized Cryo, which has really helped my heels and my lower back. The PBM light bed is a very good treatment too. I am hooked on the Cryo chamber. It's cold, but you only have to do it three minutes and by the time you're done it's so refreshing. Not only is it good for pain, but it also opened up my sinuses and he told me it was good for our skin. Customer for life!

Absolutely a hidden gem that should be known of here in the salinas valley…read more Went in here for muscle soreness and got into the chamber, it was amazing; definitely alleviated the soreness I was feeling. Plus researched and saw that top performers actually go to the chamber frequently. On a second experience, I took my dad because of his knee inflammation, he had localized cryotherapy on there for about 25 mins I believe and he loved it! He was scared of the "cold" but it wasn't actually cold, the nitrogen is supposed to help. He felt no pain. I then finally saved up enough to do cryoSlimming for myself and WOW! I lost 1.5 inches off my waist!!! This is the place for noninvasive procedures that will help! This place beats all prices on their services! definitely will be coming back!

Azul and Ron are the best. They are so helpful. They keep the place tidy. I been going to planet…read morefitness and this one is my favorite because of these guys.

I Was Out Of Town, And Needed To Use A Nearby Gym. I Signed Up Under Their "No Commitment, No…read moreMinimum, Month To Month Membership".. Everything Was Alright, Until I Tried To Cancel. For The Past Week I've Been Trying To Cancel My Membership, And Because This Is The Gym I Signed Up With, They Expected Me To Come Back (Which Is Roughly 235 Miles Away) To Cancel . And I Attempted To Just Cancel With Them At The Gym Near My House, As If The Other Planet Fitness Gyms Don't Communicate, Evidently They Don't. The Front Desk Girl Gives Me The Number To This Gym And Says Since They're My "Home Gym" Id Have To Cancel Through Them. I Call Them And With My Luck, The Manager Is Out For The Weekend And I Have To Wait Till Today, Monday. I Call Them Back To Have An Illiterate So Called "Manager" That Wants To Take Offense And Argue With Me About Her Work Hours, As If I Was Concerned. All I Wanted Was To Cancel My Membership And Waive The Fee Since I've Been Trying To Cancel. But Apparently I Signed A Contract That States I'll Pay Another Month Upon Cancelling. And All She Can Do Is Offer Another Month And Transfer My Account To One Out Here. which I'm Not Interested In Either Option. They're Terrible People That Will Get You To Sign Up With A "No Commitment, No Minimum, Month To Month Membership" To Twist Your Arm Behind Your Back And Force You To Top Up Another Month If You're Trying To Cancel, And Continue To Play Games With You Instead Of Cancelling Said Membership, I Wouldn't Recommend This Sorry Excuse Of A Dump To Anyone. Any Other Gym Is Better Than The Experience Ive Had With This Staff. Zero Stars If That Was An Option.

This gym is conveniently located for me. It's very popular. Each evening the parking lot is stuffed…read morewith cars. There is lots of equipment. The staff is very friendly. I am always greeted when I walk in. Check in is quick. The reason I don't give it five stars is that the equipment in the cardio area has often been broken when I've been there. With the number of members that they have, the gym should keep the equipment in good repair. A year ago, I signed up with a personal trainer to get out of my sedentary pudginess. Although he was friendly, I wasn't making much progress. I do have some mobility issues to overcome, and he never pushed me. After he quit the gym, I got a new trainer, Brianna, a cute, tiny, young thing less than half my age. But I have to say, she's great! She listens to my goals, and despite my limitations, she pushes me to make progress. As a woman, I appreciate having a female trainer who takes me seriously regardless of my appearance. She has always been very professional, yet she has a friendly manner. I like her style! I've noticed that she's the only female trainer there. In the world of macho and muscle in the gym, I feel much more at ease with her as my trainer. If you, like me, are seeking to get into shape, and are a bit shy about being so out of shape, see if you can sign up with Brianna. Get in shape at In Shape!

On their website it says there's a free trial but when I arrived with my appointment for a tour,…read morethey said at this location they don't offer a trial.

A Truly Incredible Experience at Kugtar MMA!!!…read more We are beyond grateful for the amazing guidance, support, and mentorship our son has received. From the moment he started, we knew we found something special. The environment is positive, DISCIPLINED, and uplifting -- exactly what every parent hopes for when choosing a martial arts school. A huge and heartfelt thank you to the Vanderlipe family, whose dedication and passion for jiu-jitsu shine through in everything they do. Their patience, encouragement, and genuine care have helped our son grow not only as an athlete, but also in his confidence, focus, and character. We have so much appreciation for the time, energy, and heart they pour into their students. We couldn't be more proud of the progress he's made under their guidance. He recently competed in a few tournaments for the first time this year. First tournament received a participation medal, second tournament a bronze, and third was GOLD! We highly recommend Kugtar MMA to any family looking for top-tier jiu-jitsu training, amazing role models, and a community that truly feels like family. Thank you, Vanderlipe family -- we are so grateful for everything you've done for our son!

Came with my friend and his son to see if he would be a good fit . I like the overall quality of…read morethe place but when the main female instructor ( i believe she was the main sensei's wife) came to class late loud and disruptive I immediately didn't like it. After class she approached and spoke with us with a sense of entitlement telling us we have to refer to her as ma'am when speaking to her but showed no respect while speaking to us. She then tells me I can beat up your mom and she's choked out guys that thought she couldn't do it. The head sensei showed the traditional demeanor of martial artist's I've met in the past honor and humility which has always been something I've found appealing. There was also 2 younger instructors who acted with respect and were leading the class. It was ma'am that made me not like the place and it seems she'd be there all the time.