It's a shame, I've had them for 5 years and they dropped me out of the blue. Confirmed 2 weeks…read morebefore that they would open my pool and then wouldn't even take a phone call or text from me. A complete lack of respect and accountability takes every good thing about this company and this is all I will remember. I can live with no being able to continue the service, but the lack of respect to man up and take a phone call is very telling.

Could not be more unsatisfied with this business and the owner, Clay. I hired Clay and his company…read moreto service the pool at a new property that I purchased in Charlotte at the beginning of June. The communication was spotty from the start, but Clay assured me we would get on a schedule and everything would be fine. Fast forward a month, multiple missed appointments, no returned phone calls, and a pool that is now green and has algae growing on it, and Clay is telling me to "find another company because he is not the one for the job." Mind you this is after another company has quoted me $3,000 to repair this pool that was perfectly flowing at the time I handed it over to him. Clay has now stopped responding to text messages, claims emails were sent that I never received, and refuses to stand by the work that they promised. Absolutely do not hire this company under any circumstances. They lack ethics, morals, proper communication, accountability, and professionalism.

From the first day when I met with Bob until today, I only have good things to say about…read morePoolscapes. The entire team is professional, knowledgeable, responsive, and transparent with all costs. I am new to North Carolina and am so happy that we chose Poolscapes to install our pool. They are a one-stop shop which I loved. I did not have to deal with different contractors for the project. I highly recommend them for any and all of your pool needs, you will not be disappointed.

We waited for Poolscapes for several months because of all the great things we have heard. The wait…read morewas surly well worth it. I have built homes for many of my years, and I have never had such professionalism in all of those years. They showed up when they said they would, and if they were running an hour late they would call to let us know. The guys cleaned up every single night, and every single person on the job could not have been more respectful and polite, and their foreman kept us informed daily of each upcoming step. I am extremely OCD when it come to quality, and Poolscapes was all that We could have asked for!! They finished exactly when they said they would. Actually a few days shy of the time they told us. My wife & I could not be more pleased with our new pool. We are thrilled that we waited!! Thanks Thalia and Bob for all memories we will create with all of our Grandchildren and the rest of our family & friends. Karen & Scott R.

We had a phenomenal experience with Aloha Pools from start to finish. They didn't just build an…read morein-ground pool and spa - they created an oasis in our backyard that's truly world-class. The craftsmanship is flawless, and the attention to detail is second to none. What really sets Aloha Pools apart, though, is their commitment long after the pool was completed. They stand behind their work fully and treat us not as just another client but as valued members of their community. Any time we've had questions or needed assistance, their team has been there quickly, always professional and genuinely caring. It's rare these days to find a company so dedicated to quality and lasting relationships. We couldn't be happier with our pool and the entire experience with Aloha Pools. Highly recommended! P.s. They love dogs too!

A career pool consultant had advised us that Aloha Pools is the best pool building contractor in…read morethe Charlotte metro area, and our experience with them definitely proved this recommendation was well deserved! We had been burnt by flawed work on the initial build by a another firm, so were very glad to learn that Aloha has expanded into the repair and improvement side of the trade craft. And, we were even more pleased to get their bid to bring the pool to top standards, which was less than we could hope/ imagine. And, best of all, they exceeded our highest hopes/ ideals, completed the work quickly, and were amazingly responsive throughout the process. Aloha has awesome personnel at all levels, dazzles with quality and value, demonstrates old fashioned commitment to their quality and value, and ensures confidence that you'll never need to look for any other pool builder/ servicer in the future. We are so grateful for Miguel and crew!

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Mike Wilson was amazing! Very communicative, efficient, and friendly. I just moved into a new house…read moreand he helped give me clear direction on the state of my hot tub.

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

So this review is long overdue, but better late than never. We purchased a hot tub from FOL and…read morewere extremely pleased with the sales and installation process. In talking with Andrey during the installation, we learned FOL also does landscaping, outdoor patio and kitchens etc. We contracted with FOL to have 12 trees (a combination of thujas and arborvitae), azaleas and purple fountain grass. We also had them extend the sprinkler system into the back yard. Couldn't be more pleased with all of the work the team did. Again, great sales and service and follow up when we had questions. Highly recommend you reach out to Andrey for your needs.

Been a customer for years spent multiple thousands there buying equipment. They will have some…read morereally good deals price-wise. They are not very service friendly or communicate well. Example bought outdoor refrigerator price was above online price but they install it and haul the old one away. Problem refrigerator was not leveled. I watched the install it looked good. When checking it later it did rock. I signed off on the job so that is my fault but after having multiple surgery's it's hard to throughly examine and test everything. I asked if some someone could drop by and level up the legs, no hurry just when they are in the neighborhood. I was told that will be $179 to stop at your house. That seems to be unreasonable to me. In the future i will buy online and hire a contractor to install.

Just about the nicest, most willing to help and talk to you about pool's company out here…read more After getting screwed over by Blue Haven, I switched over to Carolinas. They could not be happier with their people. They give you 10x more time and knowledge than they bill you for. Fair. Honest, Kind.

We have been waiting for over a year to get our salt generator installed that we paid for. Keep…read moregetting the "run around".

Had some tiles come loose around my pool skimmer area which caused a slow leak. Contacted Chris…read morewith Silver Lining in March. He explained that due to weather he couldn't get to my repair for 2-3 weeks. 2-3 weeks went by and was told by Chris (when he did decide to respond) that he'd get to it soon. Chris is one of the most undependable person I have ever worked with. Please save your time and headache and do not try to work with him.

Chris at Silver Lining is very knowledgeable and responsive. He picks up the phone when calling and…read morehe also returns calls and texts! His service and trouble shooting my pool heater problem has been great.