Customer service was excellent . He went over and above to make sure I was all right . Went to a…read morewhole another location to pick my part up .

this is not a good company to deal with. I purchased brake pads along with other auto. after…read moredriving my vehicle for less than 30 days the brakes went bad; almost causing an accident. many attempts have been made to resolve this matter to no avail. I don't recommend using this company.

Don't use them for anything! They lie to eBay and then fight eBay to not allow you to post an…read morehonest review of their mistake. They lied to ups and sent inaccurate shipping changes and claim they don't control ups after sending changes. They will lie to keep your money when keeping you from getting a part that costs nearly one thousand dollars and claim to be innocent. Ups was provided instructions to hold at a cvs location instead of the next door ups facility. This guy is a hack and a thief and knows all the tricks to keep negative and honest reviews from hitting his eBay store. If this nonsense continues I will see his lies hold up in small claims court in TX.

I appreciate their expertise. They always have my parts and helpful not sure what else to sayread more

I visited Orielly's during normal business hours on a day that they closed at 9PM. I arrived at…read more8:58 PM and the guy at the door said "we closed". I saw a cashier with his coat on as I observed my surroundings. I responded and said, oh I thought the store closed at 9PM. He said it is 9. I said no, it's 8:58PM. He argued with me and eventually let me into the store when I asked if they close every day at 8:58. I even asked for the store managers phone number and they said they didn't have it. The next day I went into the store to have a conversation with the store manager. The manager confirmed that the last customer should be taken at 9pm.... the store manager didn't apologize for my experience but said that he would talk to the person I described.... horrible experience

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The store doesn't close until 8pm on Sunday. I got there at 7:30pm. My boyfriend went in and asked…read moreif we could use the plug to see why my engine light is on in my car. Lady was rude as hell per usual. Talking about 'it's too late, NOPE". Like huh? Just say you lazy as hell and don't want to do your job. The customer service is lacking heavy. Why even apply for a job to not help the customers? Didn't know yall were paying them to be rude as hell to people and not help them when clearly the store is open for another 30 minutes.

Got a coupon from PayPal for 25% off for purchasing online from Advanced Auto Parts. Okay sure,…read moreI'll bite. Selected the Grand River and Greenfield store (closest to me) and made my purchase. When I arrive, I call for curbside service, and no one even answers the phone! Okay, fine, I'll go inside. Sign on the door says basically no mask no service. I have a mask, so I'm fine with that. Well, there's a man in there with no mask. Not only that, the cashiers and security guard joke with him about it! Alright, I figure I won't be in here long because I ORDERED AHEAD OF TIME ONLINE...NOPE! My items weren't even pulled from the shelves (so much for "ready in 30 minutes"; I made two stops before coming here). I usually shop Auto Zone for these things, but again, PayPal sent me an offer. No thanks, I'll stick with Auto Zone.

Just received an email say "members"receive "easy parts look up". I will not be joining any…read moremembership to receive easier looked up parts. That a jerk move and I won't be participating in that

This locations sucks, racist, ignored me completely assisted someone who was standing behind me and…read morejust ignored me. I mentioned it and they said he was here before, and was a returning customer I said so was I and I was here before other customer. Basically shrugged shoulder and still helped out other customer. Customer had same skin color so I was basically ignored. I walked out and have never been back. I used a location in livonia, there they had great service and no racist attitude. Great customer service, came out to my car and actually replaced part that was defective, I didn't even ask him to do it, he went in came back out with part and tool and was done with repair in like 30 seconds one bolt to remove and replace and done. I asked him how much for labor, no charge, he actually looked confused, like why would I ask that. Gave him a fiver anyway for the effort, maybe buy a cheap lunch somewhere. Paid for part and was gone in like 5 min. To me longer to drive there than what it took to do total transaction. I love it when people go out of their way to help. That location gets five stars from me. This spot can kiss my ass.

They really know their stuff! Fair prices too. Go to place for old school cars. Nice peopleread more

This is the sorriest, saddest business service I've ever received. If you want to wait a year and…read morehalf for service, Mark is your guy. If you want 5 excuses for every 3 mins , Mark's your guy. If you want to get your engine back leaking from every seal on the engine, Hawthun is where to go. It's obvious my cylinders weren't resurfaced, my pistons aren't circulating creating back flow. Agreed on a price ahead of work and came back $1200 over. Said my block had to be switched yet original block is in vehicle. This company is way past its prime If it ever had one. Unless you want to throw your money away, stay as far away from this bs shop as possible Sincerely

I have been to this location multiple times over the past 20+ years. I have never had a negative…read moreexperience. The employees have always been knowledgeable and helpful. This particular visit I purchased windshield wipers. The young man at the counter offered to install them despite it raining outside. His willingness to do this gesture was much appreciated.

My first time in this place, two men and a woman running the place. I had just left the O'Reilly's…read moredown the way whose equipment was out-of-service,where they had 4 employees and zero customers. This place, Autozone, was busy. And the woman there ran rings around those two guys!! She was amazing and very hard worker. I hope the upper management recognizes this woman's contribution to the success of their shop!

The manager is very rude she told me me she never heard of an online gift card and didn't want to…read moreassist me then called the police on me when I never threatened her or anything she just didn't like the way I was talking and I contacted her district manager and was told I would receive a call back and never got one no accountability i will never go to another autozone I will take the extra time what ever to never spend another cent with this company

Offered me 450 over the phone then low balled me when he got here, wasted my time all dayread more

I had a great initial experience with Nick. My car broke down in Livonia out of town, as I'm from…read moretwo hours West. I contacted Nick and he said that he'd give me $450 for the car and that he'd meet me whenever, which was a legitimate offer that I was happy to consider. While he ended up sending one of his guys out to get the car on time, he (his employee) immediately said that the "catalytic converter" was bad (I had just recently put $1,000 into the car and had a full checkout of the car from the shop; this was never found to be an issue) and tried to now take it for $350, and this after showing up and saying that the settling price over the phone was $400. This "catalytic converter" problem was apparently what his boss had said when he sent him a picture of the car. Since I was from out of town, I wasn't going to have any major qualms and settled with $400 but figured I'd write this review. So, by all means use Nick's Cash for Junk Cars, but just be ready with backup offers and others on hand so that he doesn't slash you for the little money that you'll end up getting anyways.