The moment we walked in, we knew we had made the right decision, we were greeted by Todd, and he said "Happy Birthday Twins!" From then on we felt so special and welcome. This is exactly how we wanted our stay to feel. I researched a lot of options for our weekend birthday celebration with my grown daughters, and Hotel Nichols went beyond our expectations. With the personal attention and friendliness of the staff, we couldn't have asked for more. The happy hour and the incredible made-to-order breakfasts were the deciding factors in choosing Hotel Nichols. The location couldn't be better, easy walk to the beach and right in the middle of all the shops and restaurants. Our room was perfect, it was very roomy and had all the amenities we needed, the bathroom was huge. Most of all, we had fun chatting with everyone during happy hour, the wine was great, and the charcuterie board and appetizers were delicious. On Saturday night, Nick even grilled hot dogs for everyone, they were so good! Live entertainment and all! I read the reviews before booking, and everyone was right! Scott, Nick, Todd, and Aaron couldn't have been more welcoming and friendly. (The fact that I know their names tells you everything.) As we sat in the lobby drinking tea, I told my daughter I wish I had some chocolate, maybe I could run outside for something. Next thing I knew, Todd presents me with a small box of chocolates! Small gesture with a huge impact. ​​ We chatted the whole way home about how great out stay was. We will definitely be returning ! Maureen read more

This is a charming hotel that is more like a bed and breakfast. Excellent breakfast every morning. It is located in the heart of South Haven. I would definitely stay here again. We came at the end of April so it was pretty chilly out. Our only issue was our room was very cold. Staff couldn't have been more welcoming and accommodating. read more

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If you like historic hotels in a homey, friendly, family-like atmosphere; administrated by the most caring, invested hotel manager (that's YOU, Todd!) we've ever met..., then Hotel Nichols is YOUR place! Located in beautiful South Haven, Michigan it is easily accessible. Street parking is free for three hours. Know that the complimentary overnight parking lot is behind the building (though you'll still need to walk with your bags outdoors). When we arrived, I found that I had made a reservation glitch. Todd reassured me that in any case, he'd take care of us. Indeed, he cared for every patron as valued and appreciated guests. Todd was transparent and upfront about availability, costs, and amenities. He offered solid recommendations about South Haven dining, activities and shops. The staff, under Todd's guidance and watchful eye, worked behind the scenes. The proof is in the cleanliness of the space; the incredible breakfast that rivals world class chef creations; and the evening offerings of a beer or summer wine selection for those who imbibe. Coffee, tea and hot water are always available. Our first floor room was tiny, but wonderful. Very Euro! Room AC kept us cool. Yes, the wood flooring was uneven in places, and the bathroom tiling had buckled at some point, but everything was workable, clean and fresh. The bed was comfy and the bedding light enough to sleep with ease. Lobby seating was cozy quiet. No TVs in that space (except for the beach cam). If i had mobility issues i would request a first floor room because there is not elevator to my knowledge. All told, we so loved the place because of Todd and i guess, its central location that we plan to return in low season again. read more

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My wife and I stayed two nights at this lovely, charming hotel where we celebrated our wedding anniversary. Outstanding service provided by the team Scott and family put together. Kudos to Todd and Nick for accommodating to all our needs, even beach towels. The rooms may be old-school inn small, but the hospitality is large and adds to the charm. The included breakfast and happy hour (local brew and wines) were so good we barely had any appetite for our planned meals. We'll definitely go back. read more

Exceptional service with great staff! Good value and very clean! Nick and Brandon were fantastic. Great breakfast was included.

Even though we live about 30 minutes from South Haven, we decided to spend the night and enjoy a winter getaway. No problems booking our room online. We opted for the main floor Captain's Room as Don was playing an afternoon gig in South Haven and needed to bring in his keyboard and amp. Maegan called me about a week ahead of our visit to introduce herself and to see if we were celebrating anything special. My family had a condominium on South Haven's South Beach for nearly 10 years back in the early 90's and I have walked by Hotel Nichols many many times but had no clue what type of hotel it was. When we checked in, I was blown away. Yes, it is old but it has great character. I much prefer to stay at locally owned hotels than to give my money to the big chains. Maegan made us feel right at home. Staying in the winter had some perks as we were given many coupons to use at local restaurants, wineries & breweries. They were not having a Happy Hour that evening but made a charcuterie board for us to take to our room. Our room was perfect. A king bed, bathroom, cookies, and a small refrigerator. We never did turn the TV on. While Don was entertaining the residents at River Edge Retirement Village, I walked all over South Haven. This was the number one reason I picked Hotel Nichols - location! It's right downtown. I knew we would have to park in one of the city lots, but it was no issue and just a short walk. After we spent the night progressing from dinner, to drinks, to listening to live music, we strolled back to Hotel Nichols (or I should say were swept to Hotel Nichols as the wind was nearly 40 mph). After hours, you do enter through a keypad entrance. We crawled into our big comfy bed and slept very good as the wind lulled me to sleep. As this was off season, they do not offer their complimentary breakfast, but did have coffee, which was fine with us. We were still full from our awesome dinner at Tellos. We checked out and on the drive back home we kept saying, what a great place to stay at. Can't wait to return. read more

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Fabulous historic boutique hotel right within walking distance to everything. Our room was very fresh and clean, and wish I remembered the front concierge name, because he was so so so nice and accommodating ; definitely works his tail off for his guests. Full breakfast included was great to have and accommodated dietary restrictions and was delicious. Despite being a very busy time of year, we had no issues with parking close or noise. We really appreciated the amenities like cold water , ice, coffee, tea, always being available. We will definitely be returning! read more

Historic Hotel Nichols - French toast for breakfast! - Hotels Near Me - South Haven, Michigan

Great stay and very convenient location. The owner was on site for happy hour. Mario and Todd were great resources and very helpful. Breakfast was awesome. read more

The Hotel Nichols was nice, but pretty expensive for what you get. I do believe you are paying for the great location. Speaking of location, the parking is terrible. I asked the young lady at the counter where we should park, and she had no suggestions other than drive around and see what you find. Depending on when you get there, that can be pretty problematic as the area gets busy. They Hotel served a complimentary breakfast in the morning which was locally sourced and nice. We met the new managers while we were there and they seemed really enthusiastic and like they really cared about the hotel. It still needs a lot of upgrades. Something as simple as an ice machine would go a long way after being out in the sun on the beach all day, especially for the price. Overall it was clean and fairly quiet. I would stay there again with the hopes that it had been updated a b read more

The staff was very friendly and helpful! The hotel is old but cute and unique. The location couldn't be more perfect to walk to the shops, restaurants, and the beach! We stayed three nights and the only negative thing I'd have to say was there was an old window above the doorframe and a light right outside the door that was on all night. Parking is kind of a challenge but the one time we had to park a few blocks away during the busy part of the day, we just went later that evening and moved the car to the lot next door so it was close in the morning when we were checking out. Everyone in the town was very friendly and we loved the whole place. It was a nice getaway to escape the hustle bustle of bigger city life. read more

We were in South Haven for a wedding. Sam greeted us at the front desk and couldn't have been friendlier and more accommodating. We loved the charming atmosphere and our room. Scott, the owner, gave us a complete history of the hotel and even offered to drive us to our venue if we couldn't get an Uber. We met his family at breakfast. It felt like we were part of the family. Our first night there they had an appetizer spread in the lobby and served made to order breakfast each morning. Todd and Sam's wife also made our stay very pleasant. It was a perfect location in town. South Haven offers such fun venues for dining, drinking and shopping, and of course, the water. If you can give up some conveniences like easy access to parking, room service and front desk staff 24/7, you will love this hotel. read more

So unbelievably disappointed ,no front desk help,very rude ,no room instructions at all for towels etc ,had a new Apple TV in room with no instructions when asking for more towels was very very rude ,before we ever turned down the beds we found BED BUGS and was treated very rudely when we finally got a hold of a person, when then tearing the beds apart the sheets were disgusting completely ruined our time and ended up at the Hampton inn they were very gracious and gave us a discount read more

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On my birthday, I was awakened by my smiling wife with the message that I needed to pack a getaway bag. Asking for additional details, Mary Anne said we were heading to South Haven, MI and spending the night a a downtown hotel. Mary Anne gave me the address for Hotel Nichols. We arrived in South Haven around 4:15p, and checked into the hotel. Upon entering, we were greeted with a well lit and inviting lobby. The message on the computer screen at the Desk said call a cell number for assistance. We called the number and were greeted by the bubbly voice of NaDean, the hotel manager and she said that she'd be right there help. Within thirty seconds, she appeared and gleefully checked us in. We were presented with a simple breakfast menu, and NaDean walked us through our choices. We both chose the Breakfast Burrito. We also were asked to provide a time for breakfast to be served. We could choose between 9:00a and 11:00a, in fifteen minute intervals - we elected to eat at 10:00a, Sunday morning. Following the formalities, NaDean broke down the lobby amenities and shared the technical details of navigating the hotel's common spaces. After that we were shown the way to our room. For our visit, and at the suggestion of Mary Anne's sister, we had reserved The Blue Room. Up the stairs and to the first room on the left. The room was immaculate and tastefully appointed with a side table and two chairs, a dresser and flat screen TV, a small chair and a king size bed in the first room. In and to the right was a smaller ante room with an additional single bed, a dorm fridge, a large closet and a full bathroom. NaDean pointed out all of the details, shared the how-tos for our stay - and much to our surprise presented a gift basket containing Sparkling Cider, a bottle of Wine, two glasses, chocolates, cheese, crackers, battery powered votives and holders, and other niceties. Too cool! She also shared some of the books available on the rooms book shelves. One of which Mary Anne throughly enjoyed, while I watched the Purdue/Virginia NCAA basketball game. And after the quick tour NaDean left us to ourselves. After settling our bags into the room we ventured out about the town. We took a drive around the town, ending up at the South Pier parking lot. We stayed to watch the Sunset, then headed to dinner at Maria's. Returning to the hotel, we retired for the evening. The room was very cozy, and the floor lamp and table lamp provided Mary Anne adequate light to look through the books, and read in bed. We talked comfortably never were disturbed by any noise from the other guests in the hotel. While you could hear folks ascending and descending the stairs next to our room, it was nothing distracting. We slept well, and after getting cleaned up and dressed we arrived for our breakfast appointment, promptly at 10:00a. True to her promise NaDean greeted us and walked through our morning beverage options. There was a selection of Keurig options, hot water for tea, orange juice, and a freshly prepared French Press. Being a coffee fan, I went French Press. Half and Half and French Vanilla creamer were available for use. Within minutes of our arrival, our pre-ordered Breakfast Burritos were delivered to our table. The were well prepared and delicious. An extra treat was the Jalapeño Crema that topped the burrito. Excellent! The burrito was paired with local sourced, thick sliced bacon, which was crisply prepared and very tasty. The fruit cup was a mix of Strawberry, Melon and Blueberries - also delicious. After a perfect two minute check back, we were left to enjoy our breakfast as a couple. We finished eating and were enjoying a second cup of coffee when NaDean returned to confirm our satisfaction, and clear our plates. Being history, old house and building nerds we asked several questions about the hotel. Our questions sparked a delightful conversation about the hotel's history, and her new role in the hotel's present and future. Mary Anne and I were very impressed with NaDean's historical recall, and her passion for managing all aspects of our experience. The hotel owners should be very happy with their selection for their facility management. NaDean does an amazing job at all aspects of the customer experience - Check-In, Housekeeping, Bookings, Kitchen Prep, Meal Service and Resident History Expert. In fact, we enjoyed our time at the Hotel Nichols so much that we took the opportunity to book our 31st anniversary weekend trip, in November. Hotel Nichols - highly recommended! read more

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We booked the hotel for one over night stay It was a okay hotel Pros It's right by the lake , restaurants & stores are all around you in walking distance It's quiet & front desk lady was nice Bed was comfortable & had Hulu/Netflix Cons the air conditioning fan was very loud so I woke up twice in the middle of the night There's no hotel parking so you have to circle around till you find a spot in the free parking areas which was aggravating after circling so many times to be able to find a spot Our room was kind of expensive for what it was paid $200 for a small room read more

I'll explain the 4 star rating after I tell the whole story. We were greeted by an intoxicated hotel care taker Victoria. Evidently the happy hour included her participation. She didn't have a mask on so held her dress up over her face. We had several bikes with us so we inquired if we could takes them to our room. She said we could store them in her "personal garage". After making us feel like she was doing us a service by allowing us to store them in the massive hotel garage, she repeatedly told us this was a privilege. Coincidently there were many other guests bikes in there. Hmm... As she walked us to our room (we had the apartment), no less than 4 times did she tell us her boyfriend owns the in town bike shop. After ping ponging herself off the hallway walls, we made it to our room. The apartment was very clean and had all the accommodations we expected. The bathroom sink was clogged after the first use; however, the maintenance guy was very professional and very nice. Breakfast was served by a happy and attentive young woman. Disappointing on the 2nd day when the menu has pancakes and then ran out (needs better planning-it was only 8 am and breakfast is served at 8 am). Now for the rationale for the high rating. The hotel was in a great location and accommodations were very clean. Victoria made for a bonus story to our overall weekend (albeit would offend others and not very professional). read more

Clean rooms and one VERY talented Hotel Manager Meagan (sp?). Great location in downtown, but be prepared for excessive late-night noise from revellers in the hallways and street. Meagan took very good care of us. They need to make her The Mayor of South Haven. read more

Really cool old hotel. People who own it are great. Happy hour in the evening with libations provided. The breakfast was fantastic. Stay here if you get a chance read more

This was my first time in South Haven. We stayed for one night on the night after our wedding for a mini honeymoon. Our room was very cute and we had everything we needed. This place is perfect for those who like history, architecture, and charm, not cookie-cutter hotel rooms. The new manager, Nick, brought us an ice bucket and there was a shelf of board games in the lobby for us to peruse in the evening when we returned from dinner and drinks. The bed was very comfortable, the room was very clean (and quiet enough), and the breakfast that Nick made for us in the morning was delicious! After breakfast we met the new owner, Scott, who was very excited to tell us all about the history of the building, and then Nick gave us the grand tour! We would absolutely recommend this hotel, and we will definitely be back here when we return to South Haven in the future! read more

A Truly Special Experience To say our stay at Hotel Nichols was exceptional is an understatement. From the moment we inquired about a room four months before our trip, General Managers, NaDean and David catered to our every need. They found us the perfect room and ensured we loved it. From the time we checked in, we were treated like family. Our room was adorable with a great view overlooking the city. We got to preorder breakfast for the next morning. We were given three gourmet choices, each one sounding better than the next. We were beyond delighted with our meals. NaDean served us the tastiest breakfast burritos, blueberry pancakes, fresh fruit and bacon. Breakfast was fabulous! As our trip went on we realized how truly special NaDean and David are. They took time to chat with us and shared all their knowledge of Historic Hotel Nichols. They were delightful, and they made the hotel free like home. Their personal touches and warm hospitality made this a place we will surely come back to stay. In addition to exceptional hospitality, the location is absolutely perfect. Everything is within walking distance of the hotel! I would give this ten stars, if I could! read more

What a wonderful town amd wonderful service. This quaint historic downtown hotel was like stepping back in time with great people! The owner and her family take care of almost everything and are just amazing folks. There were plenty of refreshments and baked goods in the morning and you can sit right out in front in a cafe style street setting and enjoy the downtown or walk 200 yards to the Marina. It's like the Cape Cod of the Midwest! The downtown area consits mainly of a 4 block radius with great shops, restaurants and things to do. I highly recommend this hotel. read more

Cute and quaint, perfect location in this beachy lakeside town. Hotel Nichols is a quick stroll from all the town's bars, restaurants, fudge shoppes, and of course - the landmark lighthouse and beach. We stayed in the "Car" room, decorated with vintage framed pictures of Model A's ad Model T's, even the bedroom pillows were part of the car decor. The bed was very comfortable, and the room was spacious, with a big harbor-facing window, bathroom with shower, and it even had a rocking chair. This hotel actually reminded me of a B&B, small, seemingly family-run, with a lot of charm. I mean a hotel with themed rooms - has to be a little old school, right? My boyfriend's parents stayed in the "Rockinghorse Room." A nice, reasonably priced hotel for a laid back night on Lake Michigan. read more

My wife and I stayed at the charming Hotel Nichols in August 2018. First of all, please understand this bed & breakfast is UNDER NEW OWNERSHIP as of October 2017. Katie & Scott, a local young couple, purchased this hotel and have their good friend Nick running the place. Any review from before October, 2017 complaining about the management should be disregarded. We stayed in the Wildflower room. Every room in the hotel is unique. Staff was amazingly friendly, hotel was clean. We stayed with a group of sixteen and all had a very positive experience. I broke my low carb diet for Nick's blueberry pancakes and they were wonderful. Nick, Scott and Katie were committed to our happiness. They even joined us for a drink at the 7:39er patio. We hope to be back soon. read more

An amazing hotel. Right downtown and walking distance to EVERYTHING. Staff is very personable and friendly. Rooms are very historic but with modern amenities. Common area had a keg and wine and a great atmosphere. Coupled with the fact they didn't demand a multi-night stay a great find. read more

Best Night's Rest EVER!!! We actually got to wake up on our own! Beautiful hotel in the heart of South Haven! Everyone @ Hotel Nichols was very accommodating every step of the way! Delicious breakfast! We were very impressed! Highly recommend! We'll definitely be back!!! read more

The Historic Hotel Nichols gave me an amazing and excellent experience! I stayed here 4 nights for my brothers wedding and Dave and NaDean were so accommodating to everything we may need. The breakfast they serve in the morning was amazing. And being able to sit down and talk to them was also great, learning more about their lives and the history of the hotel. I will definitely be coming back to south haven and staying here again solely because of my experience here. read more

Wonderful, cozy rooms! The staff is friendly and ready to help. They provide a filling English breakfast with bagles, cereal, fruit, coffee, and juice. This is an excellent place to stay if you bike from the Kal-Haven trail- there is a special locked room just for bikes. It is located walking distance from shops, dining, and bars. We loved the cafe across the street! Definitely coming back to stay. read more

We drove to South Haven for the day from Kalamazoo and were having so much fun in this amazing town so we decided to stay the night. We walked into the Nichols Hotel and got a room. Suite 5 was perfect for our family of 4. Super cute, clean, and close to everything! We will be back! read more

My aim here is to throw in one more bit of info that might have helped as my wife and I were looking for a getaway place in South Haven. During my first 5 minutes in the place I could only think one thing over and over. I'm at grandma's house! The smell, look, and even sound was grandma's house. The air was thick and musty. Nothing in the place was younger than me (I'm 30). The floors creaked while I was standing still. There is nothing wrong with Hotel Nichols. We slept well, and had no problems. If you want to stay at grandma's house then have at it. If you want some romance, try a place with thicker walls. read more

We did not end up staying at hotel Nichols. However, I came to give a 5 star review. We booked for the wrong night ( a Friday instead of a Saturday) accidentally, and although the managers tried to accommodate us anyway, they could not. However, they went above and beyond to find us a room last minute in south haven, with a baby, and paid for the room on top of that. Seemed extremely friendly and generous and they have gained our business the next time we are in town. read more

Recently stayed here with some friends after a long day of skiing, it was late when we stopped in with no reservations or notice-they took great care of us and were extremely considerate. I am VERY grateful that they took us in on such short notice without a problem! Will be looking to stay here again next time in south haven read more

Hotel Nichols has an amazing location......but that is where the positives stop. We spent an entire weekend and were never greeted with a friendly hello or have a good afternoon. The manager Dave treated us more as trespassers than guests leaving us feeling very uncomfortable and unable to relax on our trip. We also didn't feel Dave to be appropriately dressed. He walks around the lobby in basketball shorts with his underwear hanging out, leaving it feel a bit tacky inside the establishment. The rooms are extremely dated and the beds are lumpy and uncomfortable. Stay at your own risk. The only benefit here being the location but there are other options in close proximity. read more

Worst. Establishment. Ever. Not only were their staff unprofessional, but they were rude also!! I booked Apartment A over the summer for me and two other couples. I had given them my credit card info, email, and phone number and was told they would not charge me until my stay at the Nichols was over. The day we were going to depart, I called to confirm my reservation and I was told that there was no rooms booked in my name. I was then accused of never booking my room in the first place and was told I was a "liar". I asked to speak to management and she was even WORSE. First of all, she didn't speak English very well and clearly was not understanding my predicament, and SECONDLY she was extremely rude to me and even hung up on me. I have never experienced worse customer service in my life. I would NEVER recommend this place to anyone. Terrible people, terrible service = terrible hotel. read more

Bad service. Bad beds. Breakfast is just cheap bagels. Very surprised anyone could have a nice thing to say about this place.

They recently renovated the rooms and they are beautiful. I toured many of them as I was having my wedding in South Haven. Scott allowed us to block the hotel for a great rate. Victoria took over operations and she was great. They accommodated everything. She was so quick to email us back too which is rare in this town apparently. We worked with a few other hotels/b and bs in town to accommodate all of our guests and we did not experience half of the accommodation and flexibility Victoria gave us. For example, she worked with us to move our Covid wedding date change 3 times, moved over reservations automatically without having our guests all call. She even shared an updated spreadsheet whenever we asked. She also didn't require us to pay upfront or anything so it really helped us feel like we didn't have to stress about one more thing. On top of all that, she even let us use the courtyard for our wedding welcome drinks and even put all of our beer and alcohol on ice in advance and set it up for us. She also offered to make apps/food but we already had plans for that. Our guests had great reviews of their stays too. One reservation got messed up with all of the changes but they more than compensated the couple for the trouble. Highly recommend for weddings. They delivered welcome bags to each room too. Clean, comfortable and easy to work with. read more

Great hotel with great new ownership! Perfect location and great service. They offer a daily home cooked breakfast to order and are able to provide great recommendations for activities in the area to fill your day. read more

My sister and I spent 3 nights in the Lakeshore room, after a previous stay several years ago. We enjoyed our previous stay, but this stay was much nicer. The updates done by the new owners are great and made the room more comfortable. The new manager, Nick, is the king of hospitality - I can't imagine anyone more warm and engaging! The individually home cooked breakfasts (prepared by Nick) were delicious and provided a great start to each day. This was the most enjoyable stay I've had at a hotel or inn! Thank you Hotel Nichols for making my getaway amazing! read more

Love this hotel. In the heart of South Haven, close to everything. Anna and Joanna are so nice! Breakfast is always fresh pastries, boiled eggs, juice, coffee. And if you want a bigger selection their is a café right across the street that opens at 7am! read more

I had the best customer service experience I have ever had at Hotel Nichols. The new owners are absolutely outstanding. GREAT place to stay right downtown South Haven, walking distance to the beach and all the bars & restaurants. The hotel itself has so much character. HIGHLY HIGHLY recommend. read more

Really adorable inn located in the historic strip right in town. My favorite thing was that it was located so that you were able to walk everywhere without moving your car. They have created a cute sitting area out-from so you can hang out and watch the small town life go by. You can also eat the huge continental breakfast there. It is much more than continental though. They serve bagels, raisin bread, pastry items and berries. Berries, berries, that was my favorite. Anyway the rooms were clean, very clean!! Oh, and they are so cute. Every single one is different. I snuck from one to another in between check ins. read more

The owner was not very pleasant. We called and got quoted an awesome rate of 140 for the first night and the second free as a special. I called a week later to confirm our stay which did not go so well. Anna went on to say they never would have given that rate and started calling us liars and scammers. If you want to stay somewhere that has no business etiquette stay here. They are just peachy to work with. read more