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    Hotel Nova SFO

    3.8 (21 reviews)
    Open • Open 24 hours

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    What we got (this is the next day) sorry for the mess. Basic room they are calling a suite.

    First all, let me start by saying the staff was above and beyond amazing and friendly. That is what helped me to stay the night I did. After that, everything is over priced. The property is clean. Do not expect a real breakfast, plan to go out (but that wasn't my concern) I don't care much about that. My issue was my total stay was $500+ but upon arrival into the room I immediately realized false advertisement. I thought that I was scammed by a 3rd party website but then realized I booked directly on their website. We cancelled our second night. If you look at the pics what I chose and paid for vs. what I got was 2 different things. I'm not paying higher prices for a basic room. I'm going to leave things there but overall if it wasn't for the staff friendliness I would have demanded a refund after walking in the room same day.

    Bug bites from last night. My whole ankle is swollen now!!!

    Over charged us for the deposit and then accused us of smoking in the room and kept our money! I guess I shouldn't be surprised after waking up with welts around my ankles from bug bites! Absolutely the worst hotel experience of my life! Management must be having some money problems to stoop a low down dirty move like stealing and lying on there guest. Hope they save up their dirty money and clean up their dirty rooms I suggest they spend it on bombs because they definitely have bugs!

    Eco friendly sundries!

    Superb service! Very refreshingly friendly front desk staff. Clean nice, fresh (no stale smoky hotel smell here) rooms with plenty of space, couch, desk, coffee table, Ironing board, new clean iron, flat screen tv. Great FREE INTERNET! mini fridge & microwave, eco friendly sundries, easy parking for large vehicles and all included for $129!!!!!!! Can't beat that especially in the city. I'd give them 10 STARS if I could.

    empty fridge for breakfast

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    Review Highlights - Hotel Nova SFO

    “I'd like to single out Bob and Janmesh who are the most amicable guys I've ever met.”

    Mentioned in 3 reviews

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    Best Western Plus Grosvenor Airport Hotel - Queen Suite

    Best Western Plus Grosvenor Airport Hotel

    (272 reviews)

    $$

    Had to stay the night here due to a delayed flight and overnight layover. The hotel shuttle was…read morevery convenient! If we had a car, parking would be $10 but we did not. Our room was clean and cozy, so we were able to relax after a long day in the airport. The complimentary hot breakfast was delicious, featuring many options such as eggs, potatoes, sausage, waffles, oatmeal, baked goods, fruit, rice, and more. Would stay here again.

    Do not stay here. Any issues you raise will be ignored. Customer service is nonexistent. Posting a…read morenegative review may elicit a response, but there is no follow-through. The management at this property is completely ineffective. I stayed here for two nights. The hotel is old and outdated. The mattress is as hard as concrete, providing no rest. My room faced the street, and the traffic noise was constant. The bathtub and shower combo was extremely outdated, and figuring out how to turn on the shower faucet was frustrating. Every floor had an out-of-order sign for ice. Parking costs $10 a night, and I was not offered a waiver for signing up for their "rewards program," unlike a couple in front of me who were. This is clear favoritism. I contacted management via email with no response until the manager, D. Huddleston, saw my online review. Then he responded claiming he had seen my review and would look into it -- which he did not. After following up, They don't have any amenities that any other hotel would have except shampoo and conditioner. They didn't have a microwave or a coffee maker. I still received no response. Save yourself the hassle and avoid this place.

    Travelodge by Wyndham San Francisco Airport North - Guest room

    Travelodge by Wyndham San Francisco Airport North

    (500 reviews)

    $

    They need to pick up the goddamn phone when someone tries to call him. I'm sitting in a dark room,…read morewith no lights. They promised to send someone out to fix the lights, at 3:00 p.m., but instead they sent them out at 9:00 a.m., waking me up after I just got off work at 7:00 a.m. Now it's after 3:00 p.m., they haven't showed, and they're not picking up their phone at all. Either from the inline phone, or by calling them directly. Is this place a joke?

    There's a reason this joint has only 2.8 stars across 3,600 reviews -- their so called customer…read moreservice (more like 'customer rejection'!) was unnecessarily mean spirited and obnoxious. My step daughter lives about a hour away from this place and recently simply needed a quiet comfortable place near SFO to hold an important, competitive job Zoom interview before jumping on an airplane. So she booked a room for the night, planning to get there early in the morning to set up for the call but upon arrival the Manager informed her the room had been canceled as a no-show. It's one thing to have a policy and to convey it gently and courteously (while perhaps finding a solution). It's another thing to be completely unhelpful to somebody needing nothing more than a quiet place for a few hours. The manager showed no compassion, flexibility, imagination, or humanity. My daughter in law was forced to hold the interview outside - with traffic and airplane noise, not to mention an unhoused individual bugging her. (BTW: Not unexpectedly, the interview did not go off well despite my daughter in law's creativity, resilience, and determination.) The manager of this facility was rude and obstinate and should not be in the 'hospitality' Industry feigning the care and well being of customers. Shame on you! I hope this review drops your ratings down to 2.5 stars! This place should be avoided until they clean up their mess!

    Embassy Suites by Hilton San Francisco Airport Oyster Point - Guest room

    Embassy Suites by Hilton San Francisco Airport Oyster Point

    (659 reviews)

    $$

    I stayed here for a work trip for an entire trip. There were hiccups throughout my stay but I think…read morethis depends on individual preferences. First off, this is close-by SFO airport and if you are not local to SF, if you stay elsewhere, the traffic going back to the airport can be stressful. There is a parking fee per night of stay ($35 during my stay last week). Your room key is your card pass to the parking lot for most guests. Diamond tier have a more reserved parking spots near the entrance of the hotel. However, when I tried the key cards during my first day of stay, both cards weren't working. There is a help button which they buzzed me in afterwards. Throughout the entire week, the gate at Corporate drive was closed, no coming in and out so I would always have to go around. There was not a day that I didn't try to push the help button because my cards were not working even after asking for it to get check by front desk. Let me just say that all of the front desk agents are great, helpful and informative. With so many amenities, they try their best to explain each information to every guest. The hotel has 4 elevators. 2 at front and 2 at the back. You need to tap your hotel key card before you can push any floor buttons. I stayed in one of their newer rooms, the thermostat was set to a certain temperature. I did not felt any difference even when I changed it. I did not voiced this out because I was in and out of my room a lot. Breakfast is complimentary and they have happy hour every day. Overall, my room was clean but housekeeping was not replenishing everything they took out of my room. Any of my used towels that were not on the floor were taken but not all were replaced. I was not able to use the pool but I saw many kids playing in it during my stay. I can't say anything about the fitness center as I wasn't able to use it either due to my work schedule. If you are light sleeper, you will hear airplanes taking off at any time of the day even when at night.

    Dinner Service Evaluation…read more Date: June 21, 2026 Time: 7:00 PM I would like to recognize Vanessa R. for providing exceptional service during our dinner. From the moment we arrived, she was welcoming, professional, and attentive. She made us feel comfortable and valued as guests. Vanessa R. demonstrated excellent customer service by being friendly, knowledgeable about the menu, and responsive to our needs throughout the meal. Our food was served promptly, and she regularly checked in to ensure everything met our expectations without being intrusive. Her positive attitude, attention to detail, and genuine hospitality greatly enhanced our dining experience. Thanks to Vanessa R., our dinner was enjoyable, relaxing, and memorable. She is a great asset to the team, and we truly appreciate her outstanding service. Rating: 5/5 Stars

    Park Pointe Hotel - Exterior

    Park Pointe Hotel

    (158 reviews)

    $$

    The hotel is not bad, just need some cleaning and renovation. The location & the price were good.read more

    This place is a horror movie waiting to happen. I came from the Travelodge across the way, hoping…read moreto have a better experience than my last two at the previous hotel. Welp.... My partner booked this place without reading reviews. Not quite his fault though because the photos for park pointe are very outdated and the grounds look post-apocalyptic. Think the walking dead. The grass is dead and yellow, the weeds and bushes on site and below the stairs are overgrown and not maintained, there are units that are completely abandoned, used to store piles of old mattresses, with yellow and green algae stained windows. Crazy thing is, they have signs posted on the sides of their building saying things like "I know our location will have you wanting to book with us once" or something. They know they look horrible. The photos online are showing a more lush, clean, bright Park Pointe Hotel- but the photos are from six years ago. Like I said, this place is an eye sore and will have you questioning how they're able to still run a business like this. Within three hours of check in, the power went out in the bathroom. The carpets smelled old and of mildew. The print on the carpet had disappeared completely on 85% of the room. The phone looked stained with a rust colored substance, there were drain flies just chillin on the walls and pillows, it was humid and smelled so much by the evening, I had to step out of the room to breathe. I asked my partner to check with the front desk to see if we could change rooms. The man at the desk said there was nothing available so I decided to speak to them myself. I was upset and expressed my disappointment and told him the room was horrible. He offered a refund and we were quick to accept. I still can not wrap my mind around how this place has passed any of its inspections. Anyway, never again. BEWARE

    Hotel Nova SFO - hotels - Updated September 2026

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