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    Hotel Shattuck Plaza

    3.6 (448 reviews)
    Open Open 24 hours

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    Bathroom
    Rachael L.

    We really enjoyed our stay! Service from the staff was always great! Room was nice, small, but perfect for a couple. It was on the street side which gets a little noisy at night, but nothing white noise can't drown out. It was clean, bed was comfortable. They had coffee or tea pods for a Keurig which is a nice touch. The bathroom has a nice rain shower head and also a body spray attachment which was nice. Would recommend and would stay again if in area.

    Anastasiia P.

    Comfy bed and room was pretty quiet. Room comes with bottle of vine. They also have good bar and restaurant downstairs.

    Eleni Blue M.

    How is check in strictly at 4 pm yet check out is not? For the exorbitant price of their tiny rooms, you would think they would be flexible & allow a 3 pm check-in. My husband booked a room before he read the reviews. We flew in for a stay here & were denied access to a room until 4 pm. How can check out be at 12 pm and no rooms be available until "4 pm the earliest " Also, young woman at check-in desk was not very welcoming or helpful. She Was in the back & saw us thru the door mirror yet would not come out. A different attendant was able to help with our reservation when we overheard another couple checking in after us and getting their room right away while the room wasn't even under their name. Yet we had to show id to prove it was our reservation.

    Gena M.

    Nice historic hotel. Beds are comfortable, a little small. We stayed in a double bed room. If you are a tall person, you should get a king size bed room for sure. The room was a bit chilly, when I turned up the heat on the thermostat nothing changed the temperature of the air coming out. Everything was clean. The towels are rough, not very soft. The hotel was comfortable and clean. I would stay here again if coming back to Berkeley.

    2 of 2 - view from my window in the morning magic hour light - this is SF from room 511
    Rachel A.

    Hi all! My BFF lives in Berkeley and I finally decided to stay at "the Shattuck" as he calls it.. The place is great! The food at the hotel is really good! I had bar food from the bar one night and breakfast from the restaurant the next morning. I was lucky enough to have Al waiting on our table, which never lacked a refill of tea. I stayed in room 511 - omg!!! See the pictures of the Golden Gate and Mt Tame in my review. The room was well appointed and very quite. Huge bathroom and the hugest closet (with a safe!) I have ever seen in a hotel room. The staff treated were friendly and helpful - and yet nicely chill. It's just nice to feel a little of that famous chill for a minute. Definitely a MUST STAY!!

    Scott M.

    Very chic historic hotel with a great bar upon entry at check in. We did not eat breakfast here but seen some of the dishes of others and it looked very good. Very nice and clean rooms with a kuerig and a small Dolongi espresso machine. Nice and cozy for a place that is historic. Great beds and shower heads. Could not hear any traffic noise even though our window was facing the main street. Would definitely stay here again!

    Line to check in
    Kate K.

    I'm all for following policy, but when check-in strictly starts at 4:00 PM and there's a line snaking through the lobby by 3:50 - with not a single staff member visible at the front desk - it starts to feel like a scene out of Curb Your Enthusiasm. Only then did it turn 4 that one host began finally checking people in. The room felt dated, and they were still cleaning rooms down the hall when we finally got up there. The whole place feels poorly managed and loud--definitely not ideal if you're in town for an evening event and need to settle in beforehand. At the very least, they should offer a free drink or some gesture to make the wait less frustrating. Also, skip the valet. It's overpriced (double what's across the street) and painfully slow. Use the public parking garage instead. Will not be back.

    Hallway decor
    K D.

    For a hotel touted as luxury, it has a long way to go. The beautiful lobby and bar/restaurant and nicely decorated hallways belie shoddy workmanship in the rooms, which are pretty small. If you're a Berkeley parent, sign up for their special rate (which may be $350/nght rather than 450. Parking is $50/night but there's a public garage across the street that charges $23/night. Lots of homeless on Shattuck and many shuttered restaurants but walking distance to campus, about 20 minutes.

    View of the room from the desk area, towards the bathroom and front door. Wall safe by the front door but we didn't use it.

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    Love this place because of the happy hour; Marlon the bartender is so great! He is very efficient, attentive, and great to chat with!

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    Page 3 of 12

    Hotel Shattuck Plaza Reviews in Other Languages

    Ask the Community - Hotel Shattuck Plaza

    How is the parking situation? Do they have EV charging stations on site

    Parking garage open 7am-8pm mon- Sat. Closed Sunday. No EV. Street parking 2hrs during day. Kind of a juggling act parking wise. And EXPENSIVE! Neighborhood a bit dangerous.

    Does this hotel have large bathtubs available?

    They do have bathtubs. I would say the tubs are standard sized because I've seen large tubs before.

    Don’t See Your Question? Ask Away!

    Review Highlights - Hotel Shattuck Plaza

    I walked into Five (the restaurant) to see their availability for lunch for our wedding party of 20.

    Mentioned in 17 reviews

    Read more highlights

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    THE CITY CLUB BAR…read more John treated me ! Thanks Johnny boy!! I started with a Gin Martini 2 olives & a twist on ice ... Unfortunately the ice wasn't in cubes so the flavor was so watered down that I couldn't taste the gin at all...We then were served some great little warm breads with delicious butter YUM! The split mixed iceburg lettuce salad arrived which was a generous portion & well dressed with some notes of tarragon ..nice! John ordered the braised short rib & he subbed out the mashed potato/roquefort for the fried potato disks that came with the rib eye. Good spuds! My beef bourguignon had wonderful toothsome wide egg noodles but weirdly, chunks of green pepper & undercooked pearl onions? The beefy gravy was perfect on the pasta BUT the beef's texture was terrible.. mushy without a smidgen of bite! YUCK! When John had me taste his beef the resuts were much the same... too soft & textureless.. then the opposite...the pretty split carrot halves were too hard & undercooked on his plate to bring out their sweetness....I assume these 2 long cooked meats styles had been sitting for god knows how long I left most of the dinner to take home & see if I could repair the dish... (I'll probably eat the noodles and use the beef in a taco?). so my suggestion is to order the rack of lamb (if I return....which John had had & recommended) & stay away from long cooked items (except beans)

    An absolutely stunning venue for an intimate wedding. My husband and I had the pleasure of…read moreattending a wonderful ceremony and reception here. The outside space for a wedding ceremony is so beautifully designed with all the plants. The historic interior added such a timeless look to our friends' reception and we really enjoyed the food provided too. Would definitely recommend as a venue!

    Nash Hotel Berkeley - Garbage everywhere, horrible  smell

    Nash Hotel Berkeley

    (72 reviews)

    $

    Downtown Berkeley

    I booked this place last minute for Cal Day at UC Berkeley, so reasonably priced options were…read morelimited. Given that, I felt it delivered exactly what I needed. For those leaving negative reviews, this is a case of getting what you pay for. The biggest plus was the location, an easy walk to campus. The staff were also very accommodating, allowing me to check in early and holding my luggage for a few hours after checkout, which made a big difference. That said, it's more of a hostel-style setup. My room had a shared bathroom, the water pressure was weak, and the mini fridge was noisy enough to keep me up at night. The walls are also quite thin, so you can hear neighboring rooms. Would I stay here again? Yes, mainly for the convenience. Next time, I'd just plan ahead and book a room with a private bathroom.

    i booked this place last minute. i filled out the form and said id be there at 12. upon arrival the…read moreman said i was lucky my room was clean. during my stay the shower head was broken and i could not take a shower. random hairs were all over the shower and room(not mine because these hairs were extremely long. i called and asked for atleast a partial refund and the same man got extremely angry. he claimed i broke the towel holder (first time in history he's seen anyone do that according to him). apparently i broke the toilet as well among other items. i asked for a higher up when he claimed he was just a manager and he said no then hung up. more importantly they barred access to the fire escape! im extremely upset about the unprofessionalism. i'm currently on the phone with the fire department and many more phone calls will be made. edit: the "manager" turned out to be the owner. over the phone he told me to turn around from my 7 hour drive home to talk in person with a smug tone thinking i wouldn't do it. i came back and as soon as he saw me he got aggressive yelled, and acted like he was about to hit me. he claimed i personally installed the broken plastic shower head (i was here 1 night and didn't even get the chance to take a shower because of the condition of the shower) and got rid of his steel shower head i asked to see the damage he claimed i did to the room and also to let me take pictures of the fire code violations for my report. he also yelled at me because i left my room at 11:02 and not 11:00 and according to him this was an extremely huge problem for his empty business. also made a huge deal about me checking in at 12 and not 3 (check reservation pics below) he threatened to add charges to my card, cussed me out and told me to leave. not to mention i just noticed rashes on my body. upon checking in there was mattresses leaned against the lobby (didn't take pics) which leads me to believe there's some kind of bed bug problem. spend a few extra bucks and stay at an airbnb or ANY other hotel. the restaurant next door seems to be operated by him as well. i can see why both businesses were empty throughout my entire stay.

    Graduate by Hilton Berkeley - Guest room

    Graduate by Hilton Berkeley

    (133 reviews)

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    Telegraph Ave

    Stayed here one night, for a concert at the Greek. Cool old…read morehotel, with enough charm to counter the negatives. Pros: It is an historic building, built in 1928. I checked in at about 6pm, and there was still parking available. Being Hilton Gold got me a $55 food credit, Skittles, and bottled water. The room was cozy. The hot water got very hot instantly. The bed was comfy. Cool decor in the room. Booked with Hilton points, so only cost me $68 for parking and taxes. Cons: Most ridiculous bathroom sink ever. With a faucet that was too big for the tiny (8"x12" maybe) sink. You could not wash your hands without getting water everywhere, and washing your face meant soaking most of the bathroom. No place to put your toiletries, other than the tiny glass shelf with the extra roll of TP. Shower not intended for people over 5' 8" A little noisy, but they provided one pair of earplugs. Lights in hall would go out, but I believe they had a motion sensor. No nightstand on one side of the bed. I was not informed of the charge for parking ($40). Food credit hard to use as restaurant closes at 10 pm and 10am. But overall, not bad. I would stay here again.

    Yane at the front desk made this stay…read more The Graduate Berkeley is a great hotel, but what I'll actually remember is the check-in. Yane at the front desk was warm, attentive, and genuinely went out of her way to make me feel welcome. I've checked into a lot of hotels, and the standard is usually a quick, transactional hello - Yane made me feel like an actual VIP. Service like this is rare these days, and it's the difference between a stay you forget and one you'd happily book again. She's the reason I'd come back to this property. If you're staying here, hope you get Yane at the desk. Thanks for making it a great visit!

    DoubleTree by Hilton - Berkeley - Restaurant

    DoubleTree by Hilton - Berkeley

    (780 reviews)

    $$

    West Berkeley

    We took an overnight family vacation over Labor Day weekend to celebrate Mom/Grandma's birthday…read more(three rooms, all featuring beautiful marina views). The Good: Scenic Views: Incredible views of the Berkeley Marina, San Francisco Bay, and the Golden Gate Bridge in the distance. The marina-view room was well worth the upgrade over the courtyard view. Location & Outdoor Access: Beautiful walking trails directly outside around the marina, perfect for scenic walks. The kids enjoyed the nearby park (swings, slides, monkey bars), though the Berkeley Adventure Playground was unfortunately closed for the holiday. Housekeeping Staff: The housekeeping staff was the highlight of our stay. Every member I encountered was remarkably warm, welcoming, and helpful. Family-Friendly Amenities: The kids loved the indoor pool and hot tub, and the property also features a sauna, a fitness center, and outdoor games (Cornhole) in the courtyard. 12:00 PM Check-Out: The noon check-out allowed us enough time to enjoy a morning walk and a swim before leaving. The Bad: Frustrating & Stressful Check-In: The front desk's handling of a third-party booking issue was remarkably poor. My mother booked through Expedia since it was cheaper than booking directly, which is disappointing for a Hilton Rewards member (hotels should offer the best prices directly to guests). Instead of addressing the issue immediately, staff sent my elderly mother to her room without a resolution. This resulted in multiple calls and transfers, an unanswered front desk line, and a walk back downstairs and three buildings over to handle it in person. The ordeal took nearly an hour and required speaking with a manager, ultimately leaving my mother in tears and setting an unwelcoming tone at the start of the trip. When I asked why front desk staff aren't empowered to help guests immediately with welcoming solutions, the manager offered little explanation beyond needing approval and looking visibly embarrassed. When I followed up to ask why staff didn't just ask for that approval immediately rather than sending us on a wild-goose chase for an hour, I was met with a simple shrug. Unwelcoming Room Greeting: Following the check-in ordeal, the arrival note in our room addressed to "Dear Valued Guest" focused immediately on quiet hours and no-party policies, rather than a genuine welcome, making us feel regulated rather than valued. Small Double Beds: Two-bed rooms featured full-size beds rather than queens, which felt cramped. Pool Area Maintenance & Layout: Severe lack of seating (only 8 seats for roughly 30 guests), leaving families to place belongings on wet floors. The pool ran out of towels the next morning, and the house phone in the pool area to request more was out of order. Exorbitant Parking Fees: Self-parking is $45/day ($47 for valet), which adds up drastically when traveling with multiple vehicles. Extreme Price Gouging: A small lobby market purchase (3 bottles of water and 1 Gatorade) came out to $48.50. While the cashier was sweet and apologized for the prices, the markup felt unreasonable. Final Thoughts: I would stay here again mainly for the beautiful location if the price was right, though I now know to bring my own food/beverages and manage expectations regarding service. While this property is listed as a 4-star hotel based on its amenities, and I believe any hotel has the potential to deliver 5-star service, the DoubleTree by Hilton Hotel Berkeley Marina ultimately operated like a 3-star hotel with 2-star service during our stay.

    Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

    Downtown Berkeley Inn - Worn out furniture

    Downtown Berkeley Inn

    (63 reviews)

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    This place is honestly gross. You know how you walk into some hotel rooms & just smile knowing how…read morecomfy and relaxing the stay will be? This is not that hotel. Had to check the entire room and all thru the beds just to sit down. Will NOT be walking barefoot on this carpet. No fitted sheets. Gross worn out tub. Stains all over furniture carpet etc. Idk if this is a college party spot or what but very disappointing to walk into. Woman who checked us in was nice. Terrible parking.

    You get what you pay for? This was the least expensive hotel and I decided to give it a shot…read more First, it's a motel. Second, it's old, musty, and third there are literally no amenities other than the basics (bed, bathroom, towels, linens, coffee, blow dryer, tv and shampoo/soap. Several things that made me realize I won't stay here again...outside of the fact that I haven't stayed in a motel since I was a poor college student. I woke up with a sore throat (with my allergies that usually indicates some kind of mold spores), I also had a very bad headache.. more than anything normal, no ice machine (even though I can drink tap water, I really like it cold), and the bed platform stuck out so I dinged my legs a couple of times. I think if you are looking for a deal, with a place to lay your head at night, a good location, don't mind a musty smell, bad air, and are ok with tap water to drink this will work for you. Oh and they had free parking which is a premium if you have a car here. While the location is really great, I'll be sure to spend the extra to stay in a hotel with amenities and good air.

    Hyatt Place Emeryville/San Francisco Bay Area - Guest Room

    Hyatt Place Emeryville/San Francisco Bay Area

    (181 reviews)

    $$

    I stayed here with the fam for the annual family reunion in the Bay area. This is a great option…read moreif you're in area. Front Desk/Booking: My reservation was booked through a 3rd party portal this trip as I was using points to pay for this one. No issues and once I notified the front desk attendant I was a World of Hyatt Member she gave me all the perks without hesitation. (Daily bottled waters, late check out options, etc) The lobby is very spacious that can easily hold 100 people with modern contemporary decor Room: The room was clean and the furniture was new and in great working order. The TVs were modern and all channels were there. The bathroom was spotless and housekeeping team were very friendly. Amenities: The gym on the first floor by the lobby was great. Medium sized with dumbbells for free weights, a multi-purpose cable pull machine and plenty of cardio options. All the equipment was new and the gym was clean. The morning breakfast in the lobby was great. The warm food options of eggs and sausage were my favorite along with oatmeal. Shout out to the fresh coffee and hot tea selection Location: This is where this property really shines. Located right off the freeway makes it very convenient. It's at the end of bay street which is a mixed-use shopping, dining, and entertainment complex situated along Shellmound street. Located right outside the main entrance, it's a quick walk to great dining and shopping options. Overall, I would definitely stay here again if I'm in the area. Safe Travels!

    Came here for a conference and it included a breakfast provided by the hotel. The food was great,…read morequite a breakfast spread that included fresh fruit cups, yogurt, oatmeal, sausage, scrambled and hard boiled eggs, topping included: raisins, cranberries, sliced almonds, pecans, shredded coconut, etc... The conference room was spacious and comfortable. We used the wall mounted screens to attach our laptops and project out and discuss our work. The staff were helpful, friendly and responsive. The bathrooms were a short walk from the conference room and were clean when we needed it. This was my first time visiting this hotel, for what we did it was good. I'd suggest coming here for a day long conference and perhaps a place to stay if you're visiting the Bay Area!

    Hotel Shattuck Plaza - hotels - Updated September 2026

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